Ford Mustang Complaints (2007)

615 consumer complaints on file.

#10511313May 9, 2013
SEAT BELTS
INCIDENT VEHICLE IS A MUSTANG BASE CONVERTIBLE 2007 ORIGINALLY SOLD IN HAWAII AND SUBJECTED TO SALT AIR, WATER AND HUMIDITY. FRONT AND REAR SEAT BELT RETRACTOR ASSEMBLY FLOOR MOUNT TABS ARE SEVERELY RUSTED ON ALL SURFACES. THIS APPEARS TO BE CAUSED BY SUBSTANDARD STEEL OR INFERIOR ANTI-CORROSION TREATMENT USED IN THE MANUFACTURING PROCESS. THE INEVITABLE STRUCTURAL FAILURE OF THESE TABS OR THE ABRASION TO THE SEAT BELT CAUSED BY THE RUST CREATES A SAFETY HAZARD. THE SEAT BELT BUCKLE ASSEMBLIES LOCATED NEARBY HAVE LITTLE TO NO CORROSION. THE FLOOR PAN IS NOT CORRODED, EVEN UNDER THE CORRODED TABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509392April 24, 2013
STRUCTURE
WHEN IT RAINS MY CAR IS LEAKING WATER BEHIND THE GLOVE BOX. CONSIDERING THE FACT THAT MY CAR HAD VERY LOW MILEAGE WHEN PURCHASED I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS ISSUE FIXED.THEY EVEN DID A CAR FAX AND IT SHOWED NO PROBLEM BUT ACCORDING TO DOING SOME RESEARCH THIS SEEMS TO BE A COMMON PROBLEM AS WELL AS WITH THE SHAKER 500 MY C.D. PLAYER STOPPED WORKING I WOULD LOVE TO HAVE THESE REPAIRS FIXED AND NOT OUT OF MY POCKET.THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505642April 9, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT AS THE VEHICLE WAS BEING SERVICED, THE PRIVATE MECHANIC DIAGNOSED THAT THE HARMONIC BALANCER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 101,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507305April 5, 2013
ELECTRICAL SYSTEM
WHILE SITTING,WITH ALL DOORS CLOSED,THE DOOR AJAR LIGHT CAME ON ALONG WITH A CHIME AND STAYED ON,DRIVERS WINDOW WOULDN'T ROLL DOWN AND WINDSHIELD WIPERS STARTED MOVING BY THEMSELVES,THEN THE DOOR AJAR LIGHT WENT OFF FOR A SPLIT SECOND,THEN CAME BACK ON MULTIPLE TIMES ALONG WITH THE CHIMES AND WOULDN'T GO OFF,AT THE SAME TIME,THE WINDSHIELD WIPERS NOW WONT WORK,SHUT THE CAR OFF FOR 10 MINUTES,NOW EVERYTHING OPERATED FINE FOR A SHORT TIME,THEN IT STARTED ALL OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505460April 3, 2013
ELECTRICAL SYSTEM
I HAD A 2005 MUSTANG AND COULD NEVER FIGURE OUT WHY IT LEAKED EVERYTIME IT RAINED , THINKING IT WAS JUST A PROBLEM WITH THAT CAR, I EVENTUALLY WENT OUT AND BOUGHT A 2007 MUSTANG, AND THE FIRST HEAVY RAIN AFTER I PURCHASED THE CAR, THE SAME THING.. WATER POURING OUT FROM UNDER THE GLOVE BOX ON TO THE FLOOR BOARD AND NOW PARTS OF THE RADIO ARE NOT WORKING. I HAVE ALWAYS SINCE A LITTLE GIRL BE IN LOVE WITH FORD MUSTANGS AND CONSIDERING THE CONTINUING PROBLEM WITH THE LEAKS ITS ALMOST NOT WORTH IT TO PURCHASE A MUSTANG. FORD KNOWS ABOUT THE PROBLEM AND WILL DO NOTHING ABOUT. I WAS TOLD IT WAS MORE COMMON ON THE 05-09 MODELS BUT FROM WHAT I GATHER ITS A PROBLEM WITH MOST EVEN THE NEWER MODELS. IM AT A LOST AS OF WHAT TO DO.. IM SERIOUSLY THINKING ABOUT GETTING RID OF THE CAR. AND KNOWING THAT SO MANY OTHER PEOPLE HAVE THIS PROBLEM MAKES ME SICK.. DEAR FORD ITS YOUR MISTAKE, SO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505448April 2, 2013
STRUCTURE:BODY
THE PAINT ON THE HOOD OF THE CAR HAS RUSTED OFF AT NOT EVEN 40,000 MILES OF OWNING THE CAR. FORD DOES NOT TAKE RESPONSIBILITY FOR THEIR FAULTY PAINT. THEIR WARRANTY ONLY COVERS BUMPER TO BUMPER, INCLUDING PAINT, UP TO 36,000 MILES. I HAVE OWNED CARS WHERE THE PAINT REMAINED INTACT WELL OVER 200,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501962March 7, 2013
VEHICLE SPEED CONTROL
I HAVE HAD SMALL EPISODES BEFORE BUT DIDN'T THINK MUCH OF IT BUT YESTERDAY, PULLING OUT OF MY DRIVEWAY, MY CAR STARTED TO LUNGE WITH MY FOOT ON THE BRAKE. I TRIED TO DRIVE AND IT WOULD SPEED UP WITHOUT ME DOING ANYTHING. IT WAS ALMOST LIKE IT WAS GOING TO STALL BUT IT DOESN'T. NO CONTROL TO STOP THE CAR. I DON'T UNDERSTAND, WITH ALL THESE COMPLAINTS WHY FORD HASN'T DONE ANYTHING. IT IS NOT MY FLOOR MAT. I HAVE BEEN SEARCHING AND FOUND SO MANY PEOPLE HAVE SPENT $1000S OF DOLLARS AND IT DOESN'T GET FIXED. I READ THAT ONE PERSON REPLACED THE COIL AND IT WORKED BUT THAT IS STILL OVER $1000 AND ITS ONLY ONE PERSON. ALSO, WHO KNOWS IF IT STILL WORKS. HAS ANYONE FOUND A FIX? HOW CAN FORD KEEP SAYING THEY HAVE NEVER HEARD OF THE PROBLEM WHEN EVERYONE HAS REPORTED THE PROBLEM? IT IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492151January 10, 2013
SERVICE BRAKES
THE EMERGENCY BRAKE CORD BROKE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490911January 3, 2013
STRUCTURE, ELECTRICAL SYSTEM, ENGINE
MY 2007 FORD MUSTANG HAS HAD A WATER LEAK UNDER THE PASSENGER SIDE AREA THAT HAS AND IS STILL CAUSING ELECTRICAL SHORTAGE IN THE CAR. EVERYTIME IT RAINS WATER GETS INTO THE VEHICLE AND CAUSES MAJOR DAMAGE. FORD DEALERSHIP WILL NOT REPAIR IT UNDER WARRANTY AND MY OUT OF POCKET EXPENSES TO FIX THIS PROBLEM WOULD BE ENORMOUS. THIS WATER LEAK IS A TSB ON FORD'S SITE WHICH MEANS THEY KNOW SOMETHING IS WRONG WITH THE 05-09 MODELS. MY CAR IS NOW OUT OF COMMISION AND WILL NOT START. I HAVE REPLACED TWO BATTERIES OVER THE LAST YEAR BECAUSE OF THE WATER LEAK CAUSING SHORTAGES IN MY CAR. THIS CAR IS NOW A LEMON BECCAUSE OF THE SEVERE WATER DAMAGE FORD HAS CAUSED MY VEHICLE TO RECEIVE. I HAVE A VEHICLE THAT WILL NOT START AND FORD WILL NOT REPAIR WITHOUT PAYMENT. I AM SENDING THIS COMPLAINT SO THAT A RECALL CAN BE ISSUSED SO I CAN REPAIR MY CAR. FORD KNOWS THERE IS A MAJOR PROBLEM AND HAS DONE NOTHING ABOUT THIS. THIS IS A $35,000 VEHICLE AND ONLY 5 YEARS OLD AND THE ENGINE WON'T EVEN START. THIS ISSUE IS A MAJOR ELECTRICAL HAZARD AND IS A DANGER TO MYSELF AND MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489515December 22, 2012
SUSPENSION, STEERING
ON MY 2007 MUSTANG GT. THE LOWER BALL JOINT ON LEFT SIDE WOULD NOT PASS PA STATE INSPECTION @ 16,700 MILES AND RIGHT SIDE WENT BAD AND WOULD NOT PASS INSPECTION AT @ 29,800 MILES. THE INSPECTIONS WERE DONE AT A FORD DEALER. EACH TIME THE COST IS OVER $500.00. FORD DID SPLIT THE COST AFTER I COMPLAINED ABOUT THE FIRST ISSUE. I HAVE CHECKED A FEW MUSTANG SITES AND HAVE FOUND OUT OTHERS HAVE HAD THE SAME ISSUES WITH CARS 2005-06-07 AND 08 MUSTANGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485809November 22, 2012
STRUCTURE:BODY
I PURCHASED A USED 2007 FORD MUSTANG SHELBY GT WITH 15K MILES. THERE WERE 3 SPOTS ON THE HOOD WHERE PAINT HAD BUBBLED. A LOCAL BODY SHOP SAID THE PROBLEM WAS THAT STEEL RIVETS HAD BEEN USED TO SECURE THE HOOD PIN DISKS TO THE HOOD AND ONE SPOT AT THE AIR SCOOP; ALUMINUM RIVETS SHOULD HAVE BEEN USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485251November 20, 2012
STRUCTURE:BODY
I JUST PURCHASED THIS CAR IN SEPTEMBER AND DURING THE FIRST HARD RAIN MY FLOOR WAS COMPLETELY SOAKED WITH A PUDDLE ON THE PASSENGER SIDE FLOOR. AND WHEN I WOULD DRIVE, YOU COULD HEAR THE WATER POURING ONTO THE FLOOR. NOW MY PASSENGER SIDE WINDOW DOES NOT WORK PROPERLY. I WILL PUT IT DOWN AND THEN TRY TO PUT IT UP AND IT WILL KEEP GOING UP AND DOWN ON IT'S OWN. I HAVE NOT TAKEN THE VEHICLE TO A DEALER BUT HAVE SPOKEN TO MY MECHANIC ABOUT THE PROBLEM AND HE IS RESEARCHING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484550November 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT WAS STOPPED AT A TRAFFIC STOP WHEN THE CLUTCH WAS RELEASED AND THE VEHICLE BEGAN TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE CLUTCH AND THE FLY WHEEL WOULD HAVE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483438November 5, 2012
VISIBILITY/WIPER
I HAD TO MAKE AN EMERGENCY TRIP IN MY CAR IN AUGUST IN HEAVY RAIN ON A MOUNTAIN. AS I TRAVELED THE WIPER MOTOR BEGAN TO MAKE A VERY LOUD & SICKLY NOISE. AND THE WIPERS' WERE FUNCTIONING POORLY OR STOPPING COMPLETELY. I MADE IT TO MY DESTINATION HAVING BEEN ABLE TO GET THE WIPER BLADES' TO WORK AGAIN AFTER THEY WOULD STOP & NOT WORK. COMING BACK HOME DOWN A STEEP DOWNGRADE ON A MOUNTAIN THE RAIN BEGAN TO POUR VERY HARD & SUDDENLY WATER STARTING POURING INTO THE PASSENGER FLOORBOARD & THE WINDOWS' FOGGED & THE WIPER BLADES' STOPPED ALL TOGETHER. I HAD 3 VEHICLES' BEHIND ME ON A STEEP MOUNTAIN. AFTER MANAGING TO FIND A PLACE TO STOP ON THE SIDE WITHOUT BEING ABLE TO SEE OUT AT ALL & WAITING OUT THE WORST OF THE RAIN. I THEN TOOK MY CAR TO THE FORD DEALERSHIP & THEY INDICATED I HAD THREE INCHES' OF WATER UNDER THE HOOD & THE WIPER MOTOR WAS IN NEED OF REPLACEMENT. I HAD THIS REPAIR DONE AT A COST OF $418 AND NO INDICATION OF WHAT TO DO TO KEEP THIS FROM HAPPENING AGAIN OR ANY OTHER INFO. I STUDIED THIS ISSUE ON THE INTERNET & DISCOVERED THAT THIS HAS HAPPENED TO A LOT OF MUSTANG OWNERS'. CERTAIN MODEL MUSTANGS' YOU CAN FIND COWL COVERS' TO COVER THE WINDSHIELD WIPER AREA WHICH IS WHAT THE PROBLEM IS. THE HOLES' IN THE COWL & AROUND THE WIPERS' ARE LARGE ENOUGH FOR DEBRIS TO FILL UP THE VENTILATION SYSTEM & THEN THE WATER HAS NO WHERE TO GO BUT INSIDE THE CAR. ALSO THE PLUG UNDER THE HOOD IS SMALL AND HAS NO REAL CAPACITY TO DRAIN OFF LARGE TREE DEBRIS OR OTHER BITS' AND PIECES'. I HAVE CONTACTED FORD MOTOR CO. TODAY BECAUSE OF MY IRE OVER THIS & TO FIND A WAY TO AVOID THIS REPAIR AGAIN AND TODAY THEY INDICATED NOTHING COULD BE DONE FOR A REFUND OR A COWL COVER OR OTHER SOLUTION. THEY RECOMMENDED SOME WINDSHIELD WIPER BLADE COVERS'. I THINK THIS IS A VERY DANGEROUS AND COSTLY AND A POOR REAL WORLD DESIGN FOR THIS CAR OR ANY CAR. I PARK UNDER NO TREES'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482592October 29, 2012
VEHICLE SPEED CONTROL
MANEUVERING THROUGH TRAFFIC, WENT TO SHIFT INTO 2ND (STD) AND THE THROTTLE STUCK WIDE OPEN RED LINED. I QUICKLY PUSHED IN THE CLUTCH AND SHUT IT DOWN. TRIED TO RESTART IT AS I WAS COASTING, AND WHEN IT STARTED BACK UP, THE MOTOR WAS STILL RACING, PUSH IN CLUTCH, SHUT IT DOWN. COAST INTO A NEARBY PARKING LOT ,FREAKING OUT!! STARTED IT BACK UP PERFECTLY NORMAL. TWO DAYS LATER SAME THING , ATTEMPT TO SHIFT INTO 2ND , MOTOR REDLINES! I PUSH THE CLUTCH ,SHUT IT DOWN ,AND AGAIN IT STARTS UP, PERFECTLY NORMAL. SCARY!! THANKFULLY I HAVE QUICK REACTION. THIS IS A DANGEROUS SITUATION FOR THOSE WITH AUTOMATIC TRANSMISSIONS AND NOT SO QUICK REACTIONS. COME TO FIND OUT THERE ARE THOUSANDS OF CONSUMERS WITH THE EXACT SAME CIRCUMSTANCE. WHAT IS BEING DONE ABOUT THIS? DOES IT TAKE SOMEONE TO DIE BEFORE FORD IS HELD ACCOUNTABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478699October 5, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER IT WOULD RAIN, WATER WOULD LEAK FROM UNDER THE PASSENGER'S SIDE OF THE DASHBOARD, WHICH RESULTED TO AN ACCUMULATION OF WATER ON THE FLOORBOARD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478114October 1, 2012
VEHICLE SPEED CONTROL
ACCELERATED TO PASS VEHICLE TRAVELING AT 20MPH. CAR CONTINUED ACCELERATION AFTER FOOT REMOVED FROM PEDAL. SPEED REACHED 80MPH. CAR CONTINUED TO REV WHEN PUT INTO NEUTRAL. CAR HAD TRAVELED APPROX. 1. 5 MILES BEFORE I TURNED OFF IGNITION. THERE WAS NO PLACE TO PULL OVER. THERE WAS NO ACCIDENT, BUT I WENT THROUGH AN INTERSECTION. CAR MAT WAS PROPERLY ON RETAINING HOOK. TOWED CAR TO FORD SERVICE CENTER WHERE THE FOUND NOTHING. AT MY REQUEST, THEY REPLACED THE PEDAL ASSEMBLY. RESEARCH ON INTERNET INDICATES THAT THIS NOT AN UNCOMMON EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470219August 11, 2012
STEERING
MY FORD MUSTANG 2007 BEGAN TO HAVE DIFFICULTY TURNING WHILE THE AIR CONDITIONER IS TURNED ON, OUT OF THE PARKED POSITION UPON INITIAL CRANK OF VEHICLE. I'VE TAKEN THIS VEHICLE TO THE DIABLO FORD DEALERSHIP FOR INSPECTION & TEST OVER THE COURSE OF 1 WEEK. THEY'VE REPAIRED SEVERAL PARTS HOWEVER, NONE OF WHICH HAVE RESOLVED THIS ISSUE AND THERE IS A MAJOR SAFETY CONCERN. AFTER LEAVING THE DEALERSHIP THE FIRST UPON ALLEGED COMPLETION OF THIS PROBLEM I ALMOST TURNED INTO ANOTHER VEHICLE TRYING TO GET THE WHEEL TO TURN WHILE THE AC WAS ON. IT IS VERY SCARY TO HAVE YOUR WHEEL TENSE UP ALL OF A SUDDEN TO THE POINT IT REQUIRES SO MUCH FORCE TO AVOID HITTING ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470112August 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 2007 FORD MUSTANG GT. THE CONTACT STATED THAT THE ACCELERATOR PEDAL ENGAGED INDEPENDENTLY. THE CONTACT ENGAGED THE EMERGENCY BRAKE IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 54597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469721August 8, 2012
STRUCTURE
MY 2007 FORD MUSTANG HAS LEAKED FROM UNDERNEATH THE PASSENGER SIDE GLOVEBOX SINCE I BOUGHT IT FROM CARMAX IN 2008. I TOOK IT BACK BUT LEAKS WERE NOT COVERED UNDER WARRANY. DID NOT REALIZE THIS WAS A COMMON ISSUE. NOW MY COMPUTER SENSORS HAVE WATER DAMAGE ISSUES I BELIEVE AND IT IS CAUSING ME TO FAIL EMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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