Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10417985August 8, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE SHIFTING FROM FIRST TO SECOND GEAR AT 25 MPH, THE GEAR SHIFT SEIZED. THE CONTACT ALSO STATED THAT THE SHIFT HAD TO BE FORCED INTO GEARS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR MECHANIC TO HAVE THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 10,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418041August 8, 2011
POWER TRAIN:MANUAL TRANSMISSION
6 SPEED MANUAL TRANSMISSION HARD SHIFTING, ALSO PRONOUNCED VIBRATION ON DECELERATION AT APPROX 2500 RPM - 2200-RPM. DEALER CLAIMS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417810August 7, 2011
POWER TRAIN:MANUAL TRANSMISSION
I OWN A 2011 MUSTANG GT WITH THE MT-82 TRANSMISSION. I'VE OWNED THIS CAR FOR 10 MONTHS AND HAVE EXPERIENCED VERY UNUSUAL SHIFTING BEHAVIOR FOR THE ENTIRE DURATION OF OWNING THIS CAR. THE BEST WAY TO DESCRIBE THE SHIFTING ACTION IS THAT IT IS REALLY NOTCHY, ESPECIALLY BETWEEN FIRST AND SECOND GEARS AND IT SOMETIMES TAKES QUITE A BIT OF EFFORT TO GET THE CAR TO GO INTO ANY GEAR. NOTE THAT THIS HAPPENS NO MATTER THE AMBIENT TEMPERATURE AND NO MATTER HOW LONG THE CAR HAS BEEN RUNNING. I HAVE VISITED THE DEALER THREE SEPARATE TIMES AND BEEN TOLD THAT, ACCORDING TO FORD, THE OPERATION OF THE TRANSMISSION IS "NORMAL." THIS, TO ME IS ANYTHING BUT NORMAL AS I HAVE 15 YEARS EXPERIENCE DRIVING MANUAL TRANSMISSIONS EXCLUSIVELY, HAVING OWNED 14 CARS DURING THAT SPAN, ALL OF THEM WITH MANUAL TRANSMISSIONS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416996August 4, 2011
POWER TRAIN:MANUAL TRANSMISSION
DURING THE FIRST 5 MINUTES OF DRIVING (BEFORE THE CAR HAS HAD A CHANCE TO REACH ITS OPERATING TEMPERATURE), THE TRANSMISSION GRINDS WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES 2ND TO 3RD. TODAY WHILE MAKING A RIGHT TURN, THE CAR WOULD NOT SHIFT INTO 2ND GEAR OR BACK INTO 1ST LEAVING ME COASTING FOR SEVERAL SECONDS WHILE TRYING TO RESOLVE THE SITUATION. FINALLY I SKIPPED INTO 4TH GEAR AND ACCELERATED MUCH SLOWER THAN EXPECTED NEARLY CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416780August 2, 2011
POWER TRAIN:MANUAL TRANSMISSION
EXCESSIVE VIBRATION DURING DECELERATION - SPECIFICALLY WHEN LETTING OFF THE ACCELERATOR, BUT NOT PRESSING THE BRAKES. THE VIBRATION IS STRONG ENOUGH TO VIBRATE THE CENTER CONSOLE AND THE MANUAL TRANSMISSION SHIFT LEVER. THE CONCERN IS THAT THIS EXCESSIVE VIBRATION COULD DAMAGE PARTS OR LOOSEN COMPONENTS, EVENTUALLY RESULTING IN A COMPLETE TRANSMISSION OR DRIVELINE FAILURE. THIS OCCURS EVERY TIME THE CAR IS DRIVEN WHILE DECELERATING. THE MANUAL TRANSMISSION FLUID HAS BEEN REPLACED, WHICH VERY BRIEFLY SEEMED TO RESOLVE THE ISSUE, BUT IT THE VIBRATION RETURNED IN JUST A FEW DAYS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416238July 29, 2011
POWER TRAIN:MANUAL TRANSMISSION
I AM INTERMITTENTLY UNABLE TO SHIFT INTO 1ST 2ND AND NOW 3RD GEAR. SEVERAL PEOPLE HAVE ALMOST REAR ENDED ME WHEN I COULD NOT GET THE CAR INTO 1ST GEAR AFTER STOPPING AT A RED LIGHT. THIS ISSUE IS POTENTIALLY A SERIOUS SAFETY ISSUE IF SOMEONE WERE TO BE IN A SITUATION WHERE THEY NEEDED TO MOVE THEIR CAR QUICKLY AND COULD NOT GET THE CAR IN GEAR TO MOVE. THE CAR ALSO HAS A VIBRATION WHEN RUNNING BETWEEN 2500-3000 RPM. I AM VERY CONCERNED FOR MY SAFETY DRIVING THIS CAR. I HAVE NOT TAKEN THIS CAR TO THE DEALER DUE TO THEIR OWN AMBITION THAT THIS IS NORMAL AND THERE IS NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416295July 29, 2011
POWER TRAIN:MANUAL TRANSMISSION
2011 MUSTANG V6 MANUAL TRANSMISSION. THE TRANSMISSION REFUSED TO GO INTO 2ND GEAR DURING A SLIGHT LEFT TURN. ANOTHER CAR HAD TO SWERVE TO AVOID RUNNING INTO THE BACK OF ME. IF HE HAD IT WOULD HAVE BEEN HIS FAULT BUT THAT'S NOT MUCH CONSOLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415390July 27, 2011
POWER TRAIN:MANUAL TRANSMISSION
MULTIPLE ISSUES WITH THE MT-82 TRANSMISSION. FIRST ONE FAILED WITHIN A BLOCK FROM DEALERSHIP, THE CAR WAS MISSING A 2ND GEAR. EACH TIME THE 2ND GEAR WAS ENGAGED DURING ACCELERATION, THE GEAR WOULD POP OUT TO NEUTRAL. VERY DANGEROUS IF IN TRAFFIC AND HILLS. TRANSMISSION REPLACED ONLY TO HAVE SERIOUS GRINDING ISSUES IN 2ND GEAR. FLUID SWAP DONE, GRINDING WORSE IN 2ND-4TH GEARS. 2ND GEAR LOCKOUT IN LEFT TURN AT 45 DEGREES. 4TH GEAR RATTLE UPON WOT. VEHICLE NO LONGER FUN TO DRIVE, WAITING TO GET RID OF IT AS LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415446July 27, 2011
POWER TRAIN:MANUAL TRANSMISSION
LOUD WHINE FROM UNDER HOOD AREA, POSSIBLY MT82 MANUAL TRANSMISSION, HEARD FROM 2.5K-3.5K RPMS AND IN GEARS ONE TO FOUR WHEN UP SHIFTING. WHINE ONLY HEARD WHEN CAR IS IN MOTION. WHINE IS NOT HEARD WHEN IN REVERSE GEAR. CLUNKING NOISE CAN SOMETIMES BE HEARD WITH 1ST TO 2ND UP SHIFT AND IS SOMEWHAT DIFFICULT TO SHIFT AT TIMES. ENGAGEMENT OF GEARS CAN BE AUDIBLY HEARD AND 'FELT' IN THE DRIVERS SEAT DURING THE ROUGH 1ST TO 2ND SHIFTS. HAVE HAD THIS TROUBLE SINCE NEW WITH 112 MILES ON THE CAR STARTING OUT. NOW CAR HAS APPROXIMATELY 275 MILES. WHINE NOISE HAS BECOME NOTICEABLY LOUDER OVER A SHORT PERIOD AND MORE FREQUENT ALREADY. 1ST TO 2ND HARD SHIFTS BECOMING MORE FREQUENT EVEN OVER SHORT PERIOD OF TIME. REGARDLESS WHETHER CAR IS WARMED UP OR NOT, WHINE AND HARD SHIFT FREQUENCY SEEMS UNAFFECTED. I HAVE NOT RAN THE ENGINE SPEED OVER 4K RPMS SINCE PURCHASED. HAVE REPORTED TO THE SERVICE DEPARTMENT AT CAVALIER FORD OF CHESAPEKE, VA, LEFT CELL AND WORK NUMBER INCLUDING WORK TIMES AND HAVE HAD NO FEEDBACK AS PROMISED FROM ANY TECH AS OF THE TIME OF THIS WRITING. I HAVE READ AND HEARD OF MANY 2011 MUSTANG OWNERS WITH THE MANUAL TRANSMISSION HAVING THESE SAME SYMPTOMS; SOMETIMES WITH DANGEROUS RESULTS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413997July 21, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING IN A LOW GEAR, A TICKING SOUND COULD BE HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE SOUND WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A REPORT, BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413849July 20, 2011
POWER TRAIN:MANUAL TRANSMISSION
THIS ISSUE HAS BEEN GOING ON FOR ROUGHLY 6 MONTHS (I HAVE OWNED THE CAR FOR ALMOST A YEAR AS OF THIS WRITING) WHEN THE VEHICLE IS IN MOTION, SHIFTING FROM 4TH TO 5TH GEAR CAUSES A LOUD GRINDING NOISE. THE CLUTCH PEDAL WAS FULLY DEPRESSED AT THIS TIME. THIS OCCURS AT LEAST ONCE A WEEK. ALSO, AT ONE TIME THE SHIFTER GOT STUCK BETWEEN TWO GEARS WHEN STOPPED AT A STOP LIGHT WHEN TRYING TO SHIFT FROM NEUTRAL TO FIRST. AT THIS TIME A CAR COULD HAVE RUN INTO ME WHILE I WAS TRYING TO GET THE CAR INTO GEAR. SO FAR I HAVE NOT TAKEN THE CAR INTO THE SHOP TO CORRECT THE FAILURE, AS I HAVE LEARNED FORD DOES NOT DO ANYTHING TO CORRECT IT. ALL THEY DO IS REPLACE THE TRANSMISSION WITH THE SAME DEFECTIVE PART AND/OR PUT NEW FLUID IN. I AM WAITING TO SEE IF THEY WILL ISSUE A RECALL AND PERFORM A PROPER REPAIR FOR PEOPLE WHO ARE RUNNING INTO THESE SYMPTOMS ON THE 2011 FORD MUSTANG GT'S. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412127July 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE THE FIRST DAY THAT I BOUGHT THIS NEW MUSTANG, THE AUTOMATIC TRANSMISSION SHIFTS HARD AND THERE IS A CLUNKING NOISE. THIS HAPPENS MOSTLY WHEN SLOWING DOWN AND THEN STARTING TO PICK UP. ALSO WHEN JUST SLOWING DOWN AND THE CAR SHIFTS TO 1ST GEAR. THE SHIFTING IS ERRATIC AND NOISY. WHEN THE ENGINE IS COLD, IT ALSO BANGS INTO 2ND AND 3RD GEAR. THE DEALERSHIP CHECKED IT OUT AND SAID THAT THIS IS PART OF THE COMPUTER PROGRAMMING AND IS THE WAY THE TRANSMISSION WAS DESIGNED, UNTIL IT GETS USED TO MY DRIVING HABITS. THAT WAS 17, 000 MILES AGO. THEY SAID THERE MIGHT BE A COMPUTER UPGRADE IN THE FUTURE. IN THE MEANTIME I FEAR A REAR END COLLISION WHEN I AM UNABLE TO PICK UP SPEED BECAUSE OF THE HESITATION AND CLUNKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409342June 29, 2011
POWER TRAIN:MANUAL TRANSMISSION
SINCE VEHICLE WAS NEW, MT82 TRANSMISSION IS VERY DIFFICULT TO SHIFT IN COLD WEATHER. FREQUENT SYNCHRO GRINDING IN 1-2, 2-3, AND 3-4 SHIFTS. NOW GETTING WORSE IN SUMMER CONDITIONS. STARTING TO GRIND DURING THE 1-2, AND 2-3 SHIFT. ESPECIALLY WHEN TRANSMISSION IS COLD, WHEN TURNING LEFT (1-2), AND WHEN SHIFTING ON ROUGH PAVEMENT. VEHICLE HAS BEEN INTO THE SHOP FOR A FLUID CHANGE (TSB), WHICH DID NOT HELP. FORD REFUSES TO ACKNOWLEDGE THE ISSUE OR IMPLEMENT FURTHER CORRECTIVE ACTION. I AM CONCERNED THE CONDITION WILL CONTINUE TO DEVELOP INTO THE DANGEROUS FAILURE MODE OTHER OWNERS ARE BEGINNING TO SEE (FAILURE TO ENGAGE GEAR). A RECALL SHOULD BE ISSUED ON THE MT82 TRANSMISSION IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409254June 28, 2011
POWER TRAIN:MANUAL TRANSMISSION
THE MANUAL TRANSMISSION ON MY 2011 FORD MUSTANG HAS ERRATIC SHIFTING WHICH HAS CAUSED ME TO NEARLY BE REAR-ENDED TWICE NOW AND HIT BY ON-COMING TRAFFIC AS IT FAILS TO GO IN GEAR, EVEN WITH THE CLUTCH FULLY ENGAGED. THERE APPEARS TO BE PROBLEMS SHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD. THE GEARS WILL NOT ENGAGE AND THE TRANSMISSION REMAINS IN NEUTRAL. THE LATEST INCIDENT FOR ME WAS WHEN I WAS TRYING TO ACCELERATE FROM A STOPLIGHT THAT TURNED GREEN, I SHIFTED FROM 1ST TO 2ND BUT COULDN'T GET THE TRANSMISSION INTO 2ND OR 3RD WITH THE CLUTCH FULLY DEPRESSED. BECAUSE I WAS IN NEUTRAL, I LOST MOST ACCELERATION AND THE SUV BEHIND ME NEARLY REAR-ENDED AS I WAS STUCK IN NEUTRAL AND NOT GOING ANYWHERE. I WAS ABLE TO AT LEAST REV THE ENGINE ENOUGH TO GET IT INTO 4TH TO GET ENOUGH POWER TO THE WHEELS TO AVOID BEING HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408952June 26, 2011
POWER TRAIN:MANUAL TRANSMISSION
I OWN A 2011 MUSTANG GT 5.0. MY CAR IS NOT A DAILY DRIVER AND IS ONLY DRIVEN ON WEEKENDS. THIS CAR IS 100% STOCK EXCEPT FOR DIFFERENT MUFFLERS. I HAVE HAD THE CAR SINCE MARCH, 2011 AND ONLY HAVE 950 MILES ON IT AS OF TODAY. THE MANUAL TRANSMISSION IN THIS CAR IS GARBAGE AND LITTLE SCARY. I'M 34 AND HAVE GROWN UP DRIVING MANUAL TRANSMISSIONS, BUT THIS MT82 HAS A MIND OF ITS OWN. THE PAST FEW DAYS, I HAVE HAD PROBLEMS ENGAGING INTO 1ST GEAR AND GRINDING INTO SECOND. AT ONE POINT I COULD NOT SHIFT AND FEARED THE VEHICLE BEHIND ME WAS GOING TO REAR END ME. FROM WHAT I UNDERSTAND, FORD HAS HAD THESE TRANSMISSIONS IN THE NEW MUSTANGS FOR ABOUT A YEAR AND A HALF NOW. HOWEVER, FORD HAS DONE NOTHING TO TRY TO FIX THE PROBLEM. THERE IS A TSB FOR A LIGHTER TRANSMISSION OIL, BUT THAT IS IT. FORD NEEDS TO FIX THIS MT82 BEFORE I GET REAR ENDED AND HURT!!! FORD NEEDS TO ACKNOWLEDGE THE PROBLEM AND LET NEW OWNERS KNOW THEY CARE ABOUT THEIR SAFETY. FROM WHAT I HAVE SEEN, FORD IS TIGHT LIPPED AND THAT TELLS ME THEY DON'T CARE ABOUT MINE OR MY FAMILY'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408677June 23, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE AFTER MARKET PROGRAMMER AND AS A RESULT, THE ENGINE EXHIBITED AN INTERNAL MOTOR FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND VOIDED THE WARRANTY. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7, 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408726June 23, 2011
POWER TRAIN:MANUAL TRANSMISSION
I WAS SITTING AT A STOP LIGHT WAITING FOR IT TO CHANGE AND WHEN IT DID I WASN'T READY. SO I TRIED SHIFTING INTO FIRST QUICKLY AND IT WOULD NOT GO IN, I BACKED OUT INTO NEUTRAL AND TRIED AGAIN, ONCE AGAIN IT WOULD NOT GO IN. MEANWHILE A TRUCK WAS COMING UP BEHIND ME RATHER QUICKLY. THE THIRD TIME I TRIED IT WAS STILL VERY TOUGH BUT IT LOOSENED UP ENOUGH FOR ME TO FORCE IT INTO GEAR, AND AS I BEGAN TO MOVE FORWARD I SAW THE LIGHTS ON THE TRUCK DIP HARD TOWARDS THE GROUND AS IT SLAMMED ON THE BRAKES TO AVOID REAR ENDING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407662June 21, 2011
POWER TRAIN:MANUAL TRANSMISSION
1. THIS EVENT HAS HAPPENED TWICE IN THE 3 WEEKS I'VE OWNED THE VEHICLE. THIS OCCURRED IN A NORMAL DRIVING SITUATIONS. NO EXTENUATING CIRCUMSTANCES. 2. THE TRANSMISSION WILL NOT GO INTO FIRST GEAR. I CAN'T GET OUT OF SOMEONE'S WAY AT A LIGHT. IT ALSO WILL NOT TRANSITION INTO SECOND GEAR, EVEN WITH A THROTTLE BLIP. WHEN THIS HAPPENS THE VEHICLE BEGINS TO COAST AND I HAVE TO FIGHT WITH IT TO GET INTO GEAR. IT'S DISTRACTING AND FRANKLY NERVE RACKING. THERE ARE TIMES WHEN TRANSITIONING FROM REVERSE TO FIRST GEAR, THE TRANSMISSION GRINDS. ON COMING TO A STOP, THE TRANSMISSION WILL VIBRATE VIOLENTLY. IT ALMOST SHAKES THE SHIFTER OUT OF YOUR HAND. 3. I CALLED FORD. THEY GAVE ME A CLAIM NUMBER. FORD DID NOT OFFER ANY ADVICE ABOUT THIS ISSUE. I HAVE TO SCHEDULE AN APPOINTMENT WITH A SERVICE TECH. HOWEVER FORD IS NOT GUARANTEEING THAT I WILL NOT HAVE TO PAY OUT OF POCKET FOR THIS INSPECTION. IT'S ALMOST LIKE A THREAT. IF NOTHING IS FOUND TO BE WRONG WITH A BRAND NEW TRANSMISSION, I AM CULPABLE FOR THE COST. FORD OFFERS NO RENTAL, SO THIS COMPOUNDS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407453June 19, 2011
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2011 MUSTANG V6 WITH THE MT-82 MANUAL TRANSMISSION. THE SHIFTING IN IT DURING COLD WEATHER IS DIFFICULT AT BEST AND WON'T ENGAGE GEARS WITHOUT A GRIND AT WORST. NOW WITH WARM WEATHER IT IS NOT AS NOTCHY BUT WILL STILL OCCASIONALLY NOT WANT TO ENGAGE INTO FIRST GEAR AND GRINDS OR DOESN'T WANT TO GO INTO 2ND IF YOU ARE MAKING A LEFT HAND TURN WHILE SHIFTING.WHILE I HAVEN'T HAD ANY CLOSE CALLS AS OF YET I FEEL AS THOUGH SOME OF THESE CHARACTERISTICS COULD POTENTIALLY CAUSE A DANGEROUS SITUATION TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405379June 7, 2011
POWER TRAIN:MANUAL TRANSMISSION
ROUGH AND HARD SHIFTING IN 2011 MUSTANG GT MANUAL TRANSMISSION. EXPERIENCING ROUGH SHIFTING IN 1ST GEAR AND HARD SHIFTING IN 2ND GEAR WITH GRIND SOMETIMES. ALMOST GOT REAR ENDED RECENTLY SINCE I COULDN'T SHIFT INTO 2ND GEAR IN THREE ATTEMPTS AT A TRAFFIC SIGNAL. THE REVERSE GEAR IS ALSO A PROBLEM. REQUIRES PUSHING DOWN TO ENGAGE INTO REVERSE BUT SOMETIMES POPS INTO 1ST INSTEAD OF REVERSE AND MOVES IN THE OTHER DIRECTION AND GIVES ME A GOOD SCARE EVERY NOW AND THEN. THESE TRANSMISSIONS ARE DEFECTIVE AND CAN/WILL RESULT IN ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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