Ford Mustang Complaints (2018)

196 consumer complaints on file.

#11727593March 27, 2026
BACK OVER PREVENTION
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera was inoperable. The vehicle was not repaired. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726770March 24, 2026
BACK OVER PREVENTION
The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725806March 20, 2026
ENGINE
When driving the car, the engine temperature light came on, pulled the car over to let it cool down, when cooled, drove home and looked in the engine compartment, found the coolant reservoir empty, filled it with proper coolant, next day the engine light came on, took to O'Reilly auto parts to scan code, problem was Cylinder #3 misfire, changed out spark plug, noticed that coolant reservoir was low again, searched internet for possible causes when found that many people are having the same issue, turns out Ford manufactured the 2.3L engines with a faulty design where the cooling leaks into the cylinders "Coolant intrusion". the fix that Ford has established for this issue is to replace the engine with a "long block" version, but will not issue a recall. We have contacted Ford and explained the issue, but they will not repair. This should not be happening to a car with only 27,000 miles. now we are stuck with a car we can't drive and don't have the extra $5,000 plus dollars to replace the engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723224March 10, 2026
ELECTRICAL SYSTEM
Touch screen system has completely stopped turning on (and wont turn on) any time the outside temperature drops below about 70 degrees fahrenheit. Per online research this is a common, known issue and given that this prevents the use of key saftey features such as the backup camera and climate controls I am unsure why this has not yet initiated a safety recall. I have dealt with this for the past 3 winters and can confirm it is 100% in relation to outside temperature. There is no warning lamp/message. The screen will simply not turn on in below 70 degree temperatures. A component to the touch screen must be shielded improperly/not graded for outdoor use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713953January 28, 2026
ENGINE
Engine stopped working while traveling down a major interstate. Upon further inspection, the engine (EcoBoost) was defective and had to be replaced at my expense. This type of engine is known to have a manufacturing defect and was barely out of warranty. Ford would not replace the engine. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714068January 28, 2026
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710053January 10, 2026
ENGINE
Random/multiple misfires and cyl 3 misfire (P0300 and P0303). Mechanic used a borescope and found coolant on the walls; visible coolant intrusion in cylinder 3. Coolant has gotten to low levels. Very rough cold start. Mechanic highly recommends to get the engine replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707964December 31, 2025
UNKNOWN OR OTHER
Transmission would hesitate and jerk very aggressively. If trying to accelerate, the car wouldn’t move at all. Constantly jerking or pulling forward very hard when shifting from park to drive or even while trying to accelerate. Problems started occurring near 30k miles. The problem was attempted to be fixed by the ford dealership before by replacing the valve body but due to poor inspection another service center confirmed it is a failed CDF drum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708074December 31, 2025
POWER TRAIN, WHEELS, SERVICE BRAKES
I was driving down the road in my 2018 Mustang ecoboost. When all of the sudden slowing down it locked the rear wheels up. I slid off the road and fortunately I didn’t hit anything but it did pop my side skirt off in the rear of the car. Thankfully the person behind me reacted in quick enough time to get around me considering the rainy weather conditions. This is very dangerous. It’s throwing a code for a solenoid B. Had traction control lights. And says see manual. But they all illuminated after the problem first happened. The car has been parked for a while. However someone suggested I try this website. There were no pre warnings to what was going on. The car drove fine up until the point of it just randomly deciding to lock the rear wheels up. I still owe money on the car and have been paying for it for almost two years since it happened. The car has around 100k miles. I saw online where my car is not the only case. One of the cases the car almost got hit by a train. Yikes.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706462December 22, 2025
BACK OVER PREVENTION
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rear-view camera screen displayed a cloudy image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705443December 16, 2025
BACK OVER PREVENTION
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact was unable to activate the heater while the screen was black. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703798December 8, 2025
UNKNOWN OR OTHER
The vehicle is subject to NHTSA Safety Recall 25V572 (Manufacturer Recall Number 25S89) regarding the rear-view camera wiring harness. The manufacturer has notified owners of the safety risk but indicates that the remedy parts are currently unavailable and has failed to provide a specific timeline for repair. I have contacted the authorized dealer and the manufacturer requesting a remedy or an interim inspection, as the rear-view camera is currently functioning correctly with no blank screen or distortion. However, the manufacturer and dealer have refused to perform an inspection to verify the system's safety and close the recall status temporarily. Because the manufacturer cannot provide parts and refuses to offer an inspection-based solution, the vehicle remains flagged with an open safety recall indefinitely. This represents an unreasonable delay in the remedy process, rendering the vehicle unusable for its intended purpose while the manufacturer fails to address the safety defect status.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701911November 28, 2025
ENGINE
My 2018 Ford Mustang EcoBoost experienced sudden engine failure at 70,915 miles. The dealership documented misfire codes P0300, P0301, and P0316, which match the known 2.3L EcoBoost coolant-intrusion defect. This defect causes loss of power, rough operation, misfires, and potential stalling, creating a safety risk during driving. Ford Customer Relationship Center instructed me that the dealership must escalate the defect to the Regional Field Service Engineer. However, the dealer refused to do so, leaving the failure unresolved. This appears to be part of a widespread safety-related defect involving 2.3L EcoBoost engines, with risk of sudden loss of power, stalling, and internal engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699838November 17, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the infotainment screen displayed a black screen. The touchscreen icons failed to function as intended. The contact was unable to use the radio, and the A/C buttons failed to function. The radio would not turn on or would take approximately ten minutes for the radio to function. The contact stated that the infotainment screen failed to display if the A/C or heater was functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695078October 22, 2025
POWER TRAIN
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a stop while attempting to shift to second gear. The contact pulled over to the side of the road. The contact stated that the failure had been recurring while driving in second gear, which required the contact to release the accelerator pedal before the vehicle could shift to second gear. The vehicle was taken to O'Reilly’s, where it was diagnosed with transmission failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692543October 10, 2025
UNKNOWN OR OTHER
Rear camera safety recall. I've contacted the local dealerships of Galpin Ford and Santa Monica Ford to fix and been denied. This recall is over 1-month now, and they say they do not have the parts to fix and cannot help. This is affecting my safety and a financial inconvenience. Please advise, thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691722October 6, 2025
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691085October 2, 2025
ENGINE
There is a coolant intrusion on my vehicle, which resulted in either cracking the engine block or head gasket. In turn, this has caused a costly repair on a car with only 56,000 miles on it. Ford is aware of the issues with these engines and the seals on them. It’s a 2018 Ecoboost! It also happened to my mom’s Ecoboost around the same mileage. This isn’t normal and Ford is literally turning a blind eye to a very serious issue which results in total engine failure. On top of that the repair for this issue is costing $12,000 to repair at the dealership. This is absolutely absurd for a company as big as Ford, to build a faulty engine and then not offer any support/recalls to help all of those affected by it, including me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687193September 14, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM
The vehicle jolts when placed from park or reverse to Drive after being driven 30 or more minutes or driving 10+ miles. I had previously sent it to 3 different dealerships and only one was able to temporarily resolve the issue. They had to adjust the issue through a computer system. However, after 6-12 months, it is happening again. I feel that is a property or safety issue for drivers because, the transmission or shift change makes the vehicle jump forward and if not carefully could possibly hit another vehicle or person that passes through the front side of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685148September 4, 2025
ENGINE
My engine began experiencing misfires at around 40,000 miles. They were on and off. The check engine light would pop up and go away for around a month. Then the vehicle began having a rough start and check engine light would not go away. I sent the vehicle back to the dealer where they determined that my engine was having misfires due to a coolant leak into cylinder one, stemming from a poor engine design. The engine needed to be replaced. The repair was covered under my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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