Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11691846October 7, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691706October 6, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691219October 3, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(R), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689333September 24, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688859September 22, 2025
ENGINE, POWER TRAIN
The evaporator is leaking and apparently is a known issue from ford and they didn't report this. The evaporator core is leaking and it blows hot air for a good amount. It draws a lot of power form the system and drops the rpm below idling. Forcing me to rev a cold engine so that it does not stall out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680324August 13, 2025
BACK OVER PREVENTION, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676323July 26, 2025
STRUCTURE:BODY
Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676247July 25, 2025
POWER TRAIN
The 2015 Mustang has been driven about 62,000 miles. The car has not been driven excessively in the 8 + years my wife and I have owned it. I recently heard a noise from the car. I brought the car to a local reputable repair shop. They determined, that there was a problem with the differential. They took the housing case off and found metal shreds in the case. They feel that a bearing failed caused the complete differential failure. I talked to Ford and they have no open recalls for this and recommended contacting the NHTSA. The car is at the repair shop waiting for parts to repair the differential at a cost of approximately $3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674660July 18, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Ford is refusing to repair the rear camera wiring defect. The dealer attempted multiple times and Ford is refusing to replace it, instead the dealer is asking for $1000 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672774July 11, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, VISIBILITY/WIPER
My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I have contacted Ford but they also refer to the report from the dealership and say according to the dealership the problem is fixed and there is nothing that could do. My car has very limited visibility and this causes problems when backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672456July 10, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Mustang. The contact stated that the brake pedal bumper fractured, and the brake lights illuminated. The contact stated that the failure caused the battery to become drained. The accelerator pedal was stuck and drained the battery. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). Additionally, the contact resides in North Carolina but had not transferred the New York vehicle registration. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671867July 8, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, BACK OVER PREVENTION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663233May 27, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658178May 1, 2025
STRUCTURE
The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653604April 9, 2025
POWER TRAIN
Weld at clutch pedal assembly broke, causing the clutch pedal to bind. This binding prevents the clutch pedal from fully depressing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648629March 17, 2025
STRUCTURE:BODY
The driver side fills with water during heavy rain. This is not due to a leak in the convertible top or any window seals. The water is coming from below. The water is at risk of causing rust build up, electrical malfunction, and mold growth. The problem has not been reproduced by a dealer or independent service center, every time I bring it up they say they don't cover leaks so I have yet to be able to get it checked out. The vehicle has not been inspected by anyone. There were no warning lamps, messages or other symptoms of the problem prior to the the first appearance. This has happened numerous times since 6/17/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637828January 22, 2025
ENGINE
The most common engine failure issues are associated with the 2.3L EcoBoost engine, which is prone to coolant leaks causing significant damage to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631868December 20, 2024
SUSPENSION
When driving and going over a bump the rear shock completely ripped from the frame of the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630144December 11, 2024
ELECTRICAL SYSTEM, SEATS
I am writing to formally request an investigation into a potential recall issue regarding a heated seat module and module plug on my vehicle. Below are the details of my vehicle for your reference: * Make/Model: 2015 Ford Mustang Ecoboost * VIN (Vehicle Identification Number): [XXX] * Mileage: 183,367 I have encountered a burning/melted plastic smell along with smoke coming from my heated/cooled seat module box while operating the vehicle. This issue has impacted safety, and reduced functionality. I have contacted the dealership, and had the part inspected but the issue persists. Upon reviewing similar concerns online and through forums, I noticed other owners reporting comparable problems, starting with many different 2015-2020 ford model vehicles, which leads me to believe this may be a widespread issue. I respectfully request that Ford initiate an investigation to determine if this problem warrants a recall. I also ask for guidance on how to address this issue in the interim to ensure the continued safety of myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628683December 3, 2024
ELECTRICAL SYSTEM
Heated and cooled front seats stopped working. On inspecting the connector plug it is scorched or burned where the ground plug is located.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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