Ford Mustang Complaints (2000)

395 consumer complaints on file.

#10583844April 20, 2014
ENGINE, ELECTRICAL SYSTEM
VEHICLE WAS PARKED AND TURNED OFF. FIRE STARTED IN ENGINE COMPARTMENT. WITNESSES SAID IT SOUNDED LIKE THE CAR WAS TRYING TO START ITSELF. TOTAL LOSS. DAMAGE WAS WORST ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT CENTERED IN THE AREA IN FRONT OF THE WHEEL. SECURITY CAMERA OF INCIDENT SHOWS SMOKE THEN FIRE STARTING AT THE FRONT PASSENGER SIDE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10547309October 8, 2013
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE, ENGINE BEGAN TO OVERHEAT. STEAM ROLLED FROM UNDER THE HOOD. DISCOVERED CRACK IN MANIFOLD WHERE IT CONNECTS TO THERMOSTAT HOUSING. COOLANT DRIPPING ON THE ENGINE; I DO NOT KNOW IF INTERNAL COMPONENTS ARE DAMAGED. RESEARCHED IT ONLINE AND FOUND THAT THERE WAS A RECALL ON THIS MODEL AND THAT FORD CORRECTED THIS IN SUBSEQUENT MODELS BY CHANGING MANIFOLD TO ALUMINUM FROM THE PLASTIC. FORD WILL NOT HONOR RECALL FOR MY VEHICLE. THEY ARE CLAIMING THAT MY VEHICLE ISN'T ON THE RECALL DESPITE THE FACT THAT MY CAR CONTAINS THE SAME PART THAT HAS BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514618June 1, 2013
ENGINE
DRIVING DOWN THE ROAD AT ABOUT 45 MILES PR HR. THE CAR STARTED BANGING. I SLOWED DOWN THE NOISE WASN'T AS LOUD. I PULLED THE CAR OFF THE ROAD, CUT THE CAR OFF, IT WOULDN'T CRANK BACK. THE MECHANIC SAID THEY DIDN'T UNDERSTAND SINCE THE MOTOR WAS CLEAN INSIDE AND OUT. I DIDN'T HAVE ANY SERVICE LIGHT COME ON. I HAVE HAD TO REPLACE THE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480585October 15, 2012
FUEL/PROPULSION SYSTEM
FILLER NECK TUBE LEAKING DURING FUEL FILLUP. FILLER TUBE SEAL CRACKED IN HALF. UPON INSPECTION OF RUST DAMAGE TO FILLER TUBE, THE RUST WAS SO BAD THAT THE TUBE LITERALLY CRUMBLED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480070October 14, 2012
FUEL/PROPULSION SYSTEM
WHILE FILING MY CAR WITH GAS, DROPS OF GAS WERE DRIPPING ONTO THE CONCRETE. I LOOKED UNDER MY CAR AND THE FUEL TANK FILLER TUBE AND GAS TANK GASKET ARE LEAKING FUEL DIRECTLY ONTO MY EXHAUST PIPE. HAD MY EXHAUST BEEN EXTREMELY HOT, MY CAR WOULD HAVE CAUGHT FIRE AND EXPLODED. PLEASE RECALL THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478713October 5, 2012
FUEL/PROPULSION SYSTEM
FUEL FILLER NECK LEAKS. THIS OCCURS DIRECTLY OVER THE HOT EXHAUST PIPE OF THE VEHICLE. THE GASOLINE DRIPS DIRECTLY ON THE EXHAUST PIPE UNDER THE BEND. AND NEXT TO THE GAS TANK. THIS IS A VERY DANGEROUS SITUATION AS I HAD A LONG WAY TO GO HOME AND DIDN'T HAVE ANY WATER TO WASH THE HOT PIPES OF FUEL. THE GAS CONTINUED TO DRIP ON THE PIPE MOST OF THE WAY HOME. MY KIDS COULD HAVE BEEN IN THE BACK SEAT IF THE CAR CAUGHT FIRE. I HAVE READ THAT THIS IS A COMMON PROBLEM ON 2000 MUSTANGS. THIS SHOULD BE A RECALLED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478719October 5, 2012
ENGINE
THE IAC ON MY NEW MUSTANG WENT BAD. AT FIRST FORD WOULDN'T COVER IT BUT THE CAR WAS LESS THAN 90 DAYS OLD. THE ONE THEY INSTALLED WENT BAD AFTER 10 DAYS ALSO AND SO DID THE FOLLOWING ONE AFTER 90 DAYS. THE LAST ONE WENT BAD JUST BEFORE THE WARRANTY WENT UP AND NOW I KEEP A SPARE AND CHANGE IT ABOUT ONE EVERY COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478721October 5, 2012
SEAT BELTS
FRONT SEAT BELT RETRACTION DOESN'T RETRACT. IT STOPPED RETRACTING AFTER THE WARRANTY WAS UP. THE FRONT SEAT BELT CONTINUE TO NON-RETRACT SO THEY GET CAUGHT IN THE DOORS AND CHIP PAINT AND CAUSE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474452September 10, 2012
FUEL/PROPULSION SYSTEM
MY GAS TANK BEGAN LEAKING FUEL BEFORE I DROVE IT IN THE FIRST PART OF 2011. NOT ONLY WAS THE GROMMET CORRODED BUT THE FILLER PIPE WAS LEAKING. I WAS UNAWARE OF THE LEAK IN THE PIPE BECAUSE OF THE PLASTIC TUBE AROUND IT AND WAS LED TO BELIEVE IT WAS EITHER JUST THE GROMMET OR THE TANK ITSELF. I GOT THE GROMMET REPLACED AND THEN THROUGH PROCESS OF ELIMINATION FOUND THAT THE PIPE NEEDS REPLACING AS WELL. THE REPLACEMENT PROCESS WAS SO EASY BECAUSE SO MANY PEOPLE HAVE HAD THE SAME ISSUE WITH MUSTANGS FROM '99-'04. THIS IS A DANGEROUS DEFECT BECAUSE THE GAS LEAK CAN CAUSE GAS VAPORS TO GET TRAPPED UNDERNEATH THE CAR AND IGNITE EASILY. GAS VAPORS ARE LIGHT BUT STILL HEAVY ENOUGH TO WHERE THEY WILL NOT DISPERSE COMPLETELY FROM UNDERNEATH THE CAR. GAS ALSO EVAPORATES VERY QUICKLY SO THIS COULD HAPPEN IN THE SHORT AMOUNT OF TIME IT TAKES TO FUEL YOUR CAR. EVERY FORD/MUSTANG FORUM I HAVE READ INDICATES THAT MUSTANGS TEND TO WEAR OUT THESE TWO PARTS TOO QUICKLY. THEY SHOULD BE RECALLED AND SUBSTITUTED WITH A BETTER PART (BOTH THE GAS TANK GROMMET AND FILLER PIPE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466844July 20, 2012
FUEL/PROPULSION SYSTEM
I WENT TO FILL UP MY CAR (GAS) AND I SMELLED MORE GAS THAN WHAT I WOULD CONSIDER NORMAL. I LOOKED ON THE GROUND UNDER THE CAR AND THERE WAS A POOL OF GAS, AND IT WAS LEAKING AS I WAS FILLING. I STOPPED FILLING THE TANK AND ASKED THE ATTENDANT FOR SOMETHING TO CLEAN UP THE GAS. WHEN I GOT THE CAR HOME, I LOOKED UNDERNEATH AND UPON CLOSE INSPECTION FOUND THE FILLER NECK WAS WHERE THE PROBLEM WAS. THERE IS A PIECE OF PLASTIC SURROUNDING THE FILLER NECK, WHICH HOLDS MOISTURE AND RUSTS THE METAL FILLER NECK. THIS IS THE SAME PROBLEM I HAD WITH ANOTHER CAR I OWNED!!! SAME YEAR. I ASKED SEVERAL PEOPLE I KNOW WHO OWN MUSTANGS, AND EACH AND EVERY ONE OF THEM HAD TO HAVE THE SAME PART REPLACED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF YOU SEARCH ONLINE, THERE ARE TONS OF ARTICLES AND COMPLAINTS ABOUT MUSTANGS FROM 99-2004 WITH THE SAME PROBLEM.! THIS IS SO DANGEROUS, HOW COME THIS HASN'T BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465167July 11, 2012
FUEL/PROPULSION SYSTEM
I WENT TO FILL UP MY GAS TANK AND AFTER 12 GALLONS SMELLED GAS EVERYWHERE AND NOTICED GAS RACING OUT FROM UNDER MY CAR. THERE HAD TO BE ATLEAST HALF A GALLON SURROUNDING MY SHOES AND IF THERE HAD BEEN A SPARK I WOULD HAVE BEEN BURNED TO DEATH. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET I FOUND OUT THAT HUNDREDS OF OTHER PEOPLE THAT OWN MUSTANGS BETWEEN THE YEARS OF 1999 AND 2004 HAVE ALL HAD THE SAME PROBLEM WITH WHAT FORD CALLS A DEFECTIVE GAS NOZZLE GROMMET. NOT SOMETHING THE 1999-2004 MUSTANG IS A STRANGER TOO. I REMEMBER THE 1974 PINTO AND I OWNED ONE I REALLY AM UNCOMFORTABLE WITH THE THOUGHT THAT MY MUSTANG IS EVEN MORE PRONE TO EXPLOSIONS THEN MY OLD PINTO. PLEASE PAY ATTENTION TO THIS MATTER BEFORE IT BECOMES THE NEXT 1974 PINTO. PS: YES I DID HAVE A "MEMBER OF THE ANNUAL PINTO TAILGATE BBQ PARTY" BUMPER STICKER ON MY PINTO I WOULD RATHER NOT HAVE TO GET ONE OF THOSE STICKERS FOR MY 2000 MUSTANG CONVERTIBLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447142February 8, 2012
ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE HIGHWAY THE PLASTIC TRANSITION PIECE BETWEEN THE THERMOSTAT AND THE INTAKE MANIFOLD FAILED CAUSING COOLANT TO FILL FOUR OF THE SPARK PLUG WELLS AND CAUSING THE CAR TO MISS VERY BADLY. THIS IS A KNOWN PROBLEM WITH THESE INTAKES AND A RECALL IS IN PLACE FOR SOME OF THEM. MINE IS THE SAME PART NUMBER AS THE RECALLED ONES WITH THE SAME PROBLEM AS THE RECALLED ONES BUT NOT COVERED UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444591January 19, 2012
SEAT BELTS
FRONT PASSENGER SEAT BELT RETRACTOR MALFUNCTIONED. THE SEAT BELT IS NOW STUCK AND WILL NOT EXTRACT. IT CANNOT BE WORN BY A PASSENGER. THIS IS THE EXACT FAILURE RECALLED IN NHTSA CAMPAIGN ID NUMBER: 99V250000. HOWEVER, MY CAR'S VIN WAS NOT INCLUDED IN THIS RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441451December 28, 2011
POWER TRAIN
TL- THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT DETECTED A SUBSTANTIAL AMOUNT OF TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE FAILURE RECURRED WHEN THE VEHICLE WAS BEING DRIVEN OR STATIONARY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO EXPRESSED CONCERNS TO THE CONTACT OF A POTENTIAL FIRE AS A RESULT OF THE FAILURE AND ADVISED THAT THE TRANSMISSION WOULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 194,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439894December 14, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 FORD MUSTANG. THE CONTACT STATED THAT THE ABS MODULE MALFUNCTIONED, CAUSING THE ABS BRAKING SYSTEM TO IMPROPERLY ACTIVATE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ALSO ILLUMINATED. IN ADDITION, THE TRACTION CONTROL MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT REMEDY THE PROBLEM. THE DEALER ADVISED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ABS MODULE FOR THE PARTICULAR YEAR, MAKE AND MODEL WAS NO LONGER BEING MANUFACTURED AND AN AFTERMARKET PART WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438127December 2, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
SO I THOUGHT I HAD A SIMPLE THERMOSTAT ISSUE. WENT TO CHANGE THE THERMOSTAT AND NOTICED THE MANIFOLD HOUSING (PLASTIC) HAD A NICE CRACK IN IT. WHEN DOING RESEARCH ON THIS, I NOTICED THERE HAVE BEEN NUMEROUS COMPLAINTS/INSTANCES OF THIS HAPPENING TO OTHER PEOPLE. NOW I AM IN THE PROCESS OF FINDING A NEW INTAKE MANIFOLD AND WILL HAVE TO PAY TO HAVE IT INSTALLED. THIS SEEMS TO BE AN ISSUE THAT THE DEPARTMENT OF TRANSPORTATION SHOULD BE INVOLVED IN. POOR MANUFACTURE DESIGN WITH NUMEROUS INCIDENTS OF FAILURE THAT RESULT IN UNNECESSARY HIGH REPAIR COSTS PLACED ON THE CONSUMER. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND THINK IT IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435959November 15, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO OVERHEAT AND STEAM WAS ESCAPING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE PLASTIC RISER ON THE BACK SIDE OF THE MANIFOLD AND THE HEATER HOSE WERE FRACTURED AND WATER WAS LEAKING FROM THE HEATER HOSE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC WAS ABLE TO ATTACH THE HOSE BACK ONTO THE VEHICLE. IN ADDITION, THE INTAKE GASKET WAS LEAKING ANTI FREEZE AND WATER WHERE THE MANIFOLD WAS ATTACHED TO THE CYLINDER HEADS. THE MECHANIC ADVISED THAT THE INTAKE MANIFOLD WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429511October 11, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2000 FORD MUSTANG GT CONVERTIBLE. WHILE DRIVING, THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A HOLE IN THE INTAKE MANIFOLD. THE MANUFACTURER STATED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V355000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM) RECALL. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10425291September 13, 2011
ENGINE AND ENGINE COOLING
THE SPARK PLUG IS POPPING OUT OF THE SOCKET , THIS WAS A PROBLEM THAT I HAVE REPLACE ONCE ALREADY WITH IN THE YEAR. ALSO THE PAINT IS PEELING OFF THE ROOF ON THE CAR. I HAVE SEEN THAT THERE HAS BEEN OTHER FORD CARS WITH THE SAME PROBLEM , WHY IS IT THAT NO ONE CAN SEE THAT THIS IS A ON GOING PROBLEM. SOMEONE HAS TO KNOW ABOUT THIS PROBLEM WITH FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422863September 1, 2011
FUEL SYSTEM, GASOLINE
I NOTICED A FUEL LEAK WHEN I FILLED UP MY TANK. IT WAS QUITE BAD! AND WAS A DEFINITE SAFETY RISK! I CHECKED UNDER CAR AND FOUND THE FUEL NECK HAS A PLASTIC COVER TO PROTECT FROM ROAD HAZARDS?? THAT PLASTIC COVER ALLOWS DIRT AND MOISTURE TO COLLECT AROUND THE FUEL NECK. THE NECK INSIDE WAS RUSTED COMPLETELY THROUGH. THERE IS ESSENTIALLY A 2 INCH HOLE IN THE FUEL NECK! I HAD TO REPLACE THE ENTIRE FUEL NECK TO FIX THE PROBLEM. I CHECKED ONLINE AND APPARENTLY THIS IS VERY COMMON WITH 1999 - 2004 MUSTANGS. IT'S ALSO VERY DANGEROUS SINCE GAS COMES POURING OUT OF THE BOTTOM OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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