Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10554817December 4, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I WAS DRIVING MY 2012 FORD MUSTANG V6 PREMIUM ON THE MORNING OF 10\21\2013 WHEN FOR THE 4TH TIME THE ADVANCE TRACTION CONTROL MALFUNCTIONED. WHEN IT MALFUNCTIONED THE TRACTION CONTROL LIGHT STARTED TO FLASH AND I WAS UNABLE TO STEER MY CAR, BLOWER ON MY AIR CONDITIONER CAME ON BY ITS SELF FULL BLAST. WHILE I WAS TRYING TO GET CONTROL OF THE VEHICLE A EIGHTEEN WHEELER HAD TO GO OFF THE INTERSTATE INTO THE GRASS TO KEEP FROM RUNNING MY CAR OVER! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED IT HAS BEEN IN THE SHOP 3 OTHER TIMES STARTING AT ABOUT 13000 MILES. THE PROBLEM IS ONLY GETTING WORSE!! I CARRIED IT TO THE SHOP WHEN IT FIRST STARTED HAVING THIS PROBLEM THEY TOLD ME THEN THAT THE CONTROL MODULE WAS UNDER NATIONAL BACK ORDER AT IT WAS GOING TO BE 6 TO 8 WEEKS BEFORE THEY WOULD HAVE TO PART IN FOR MY CAR. THE DEALER WAS TOLD BY TECH SUPPORT TO REPLACE MY 2012 PART WITH A 2013 PART??? THEY DID THAT EVEN THOUGH THE PART NUMBER WAS DIFFERENT. THE NEXT TIME I CARRIED THE CAR IN THE SHOP FOR THE TRACTION CONTROL THEY KEEP MY CAR AND DID NOTHING.THE THIRD TIME I CARRIED IT TO THE SHOP FOR THE SAME THING THE TECH CONNECTED TO THE CAR TO THE COMPUTER THE ALTERNATOR SENT CRAZY WAVES TO THE ELECTRICAL SYSTEM AND IT MESSED UP THE BATTERY THEY HAD TO CHANGE THE ALTERNATOR AND THE BATTERY. AND EVEN WITH EVERYTHING THEY HAVE DONE THE CAR IS STILL UNSAFE TO DRIVE AND THEY TELL ME TO TAKE THE CAR AND WHEN IT HAPPENS AGAIN THEY WILL CHECK IT AGAIN. NOW I AM STUCK WITH A CAR THAT IS GOING TO GET SOMEONE HURT OR WORSE SOMEONE KILLED!!! PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552544November 16, 2013
ENGINE, VEHICLE SPEED CONTROL
UPON TAKING OFF FROM A STOP LIGHT CAR STALLED AND LOST ALL ENGINE POWER. CAR STARTED AGAIN BUT STALLED JUST AS GUIDING TO BREAKDOWN LANE ON OVERPASS. HAD TO HAVE CAR TOWED TO FORD SERVICE WHERE THEY DETERMINED IT WAS A BAD THROTTLE BODY. THROTTLE BODY WAS REPLACED. FORD SERVICE SPOKE OF KNOWN ISSUES WITH THE THROTTLE BODY IN FOCUS MODELS BUT WAS NOT AWARE OF ANY THROTTLE BODY ISSUES WITH MUSTANG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545548September 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 11,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545603September 26, 2013
POWER TRAIN
MY DAUGHTER'S 2012 MUSTANG WOULD LOSE POWER AT AROUND 40 MPH WHEN ACCELERATING. THE ENGINE LIGHT WOULD LIGHT UP AND THE CAR WOULD IDLE VERY ROUGH WHEN CAR WAS STOPPED. PROBLEM WAS DIAGNOSED AS A THROTTLE BEING STUCK OPEN AND THE THROTTLE HOUSING WAS REPLACED WHICH SOLVED THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544686September 20, 2013
STRUCTURE:BODY
MY CAR HAS HAD GALVANIC ACTION ON THE HOOD TWICE IN LESS THEN A YEAR. NO ACCIDENT, BUT THE PAINT BUBBLES AND SPLITS ON THE FRONT EDGE OF THE HOOD IN SEVERAL PLACES. AN ELECTRIC CURRENT APPARENTLY OCCURS BETWEEN THE ALUMINUM HOOD AND THE STEEL BOLTS THAT CONNECT IT TO THE HOOD HINGE MECHANISM. FORD HAS REPAINTED THE HOOD TWICE UNDER WARRANTY, BUT NOW SAY THE PROBLEM WONT BE COVERED AGAIN. THEY HAVE NOT SOLVED THE PROBLEM. AS YOU MAY KNOW, HIS PROBLEM IS CURRENTLY BEING DEPOSED FOR A CLASS ACTION LAWSUIT FOR CARS UP TO 2006. PLEASE CONSIDER FORCING FORD TO RECALL ALL VEHICLES (MINE IS A 2011) AFFECTED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544351September 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EMITTED A THUMPING NOISE. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST, WHO INSPECTED THE VEHICLE AND THE DISCOVERED THAT THE REAR SWAY BAR BUSHING HAD BECOME PREMATURELY WORN DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543250September 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE RPMS INCREASED AND THE VEHICLE FAILED TO ACCELERATE INTO FIFTH GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542961September 10, 2013
SUSPENSION
OUR 2012 FORD MUSTANG IS UNDER FULL WARRANTY. WHEN DRIVING ABOUT 5 MPH IN PARKING LOTS GOING OVER SPEED BUMPS WE NOTICED THERE IS A CREAKING/SQUEAKING NOISE COMING FROM THE FRONT SUSPENSION. WE TOOK OUR CAR TO THE DEALER WE BOUGHT IT FROM WHICH WAS NORTH PARK LINCOLN AND THEY CANNOT DIAGNOSE OR FIND THE ISSUE. THE FIRST TIME WE TOOK IT THE MECHANICS SAID THEY COULD NOT DIAGNOSE THE ISSUE AND THEY LUBED THE FRONT SUSPENSION. WELL THE NOISE WAS STILL THERE AND WE TOOK THE CAR BACK TO THE DEALER AND THEY HAVE YET TO FIND AN ISSUE WITH THE SUSPENSION. WHEN WE BOUGHT THE MUSTANG THE EXACT SAME NOISE OCCURRED IN THE REAR AND THE DEALER REPLACED THE BUSHINGS AND LINKS AND THE NOISE WENT AWAY. WE ARE TRYING TO TELL THE DEALER IT'S THE BUSHING, LINKS, AND SWAY BAR BUT THEY REFUSE TO DO ANYTHING. WE ARE GOING BACK TO THE DEALER TO SEE IF WE CAN GET THEM TO REPLACE THE COMPONENTS OF THE BUSHING AND LINKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536275August 20, 2013
POWER TRAIN
TL- THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE REVVED UP AND WOULD NOT ACCELERATE INTO FIFTH GEAR. THE FAILURE OCCURRED INTERMITTENTLY AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536067August 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING ABOUT 20 MPH, THE CONTACT HEARD A HOLLOW KNOCKING AND FELT AS IF SOMETHING WAS LOOSE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS INSPECTED AND DIAGNOSED AS NEEDING A SWAY BAR AND BUSHING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532128July 27, 2013
STEERING
I WAS PULLING INTO A PARKING SPACE WHEN THE STEERING WENT COMPLETELY OUT. WHEN I WOULD TURN THE STEERING WHEEL, IT WOULD KEEP TURNING. A WEEK PREVIOUS, I HAD FOUND A BOLT ON MY FLOORBOARD AND I PUT IT IN MY CONSOLE. MY HUSBAND SAW IT, ASKED WHERE I HAD GOTTEN IT CAUSE IT HAD A RED TIGHT LOCK TOWARD THE TOP AND HE SAID WHERE EVER IT HAD FALLEN OUT FROM SHOULDN'T HAVE COME OUT. IF I HAD BEEN DRIVING IT COULD HAVE BEEN VERY BAD, I AM JUST THANKFUL I WAS IN A PARKING LOT AND NOT ON A HWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524852July 15, 2013
ENGINE
TL* THE CONTACT OWNS 2012 FORD MUSTANG. THE CONTACT STATED THE ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED; WHICH LOCATED THE FAILURE IN THE ENGINE BLOCK DUE TO PREMATURE OIL CONSUMPTION. THE ENGINE BLOCK WAS REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE ENGINE BLOCK CONTINUED TO CONSUME OIL PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519781June 14, 2013
STRUCTURE:BODY:DOOR
WHILE DRIVING MY FORD MUSTANG AFTER A RAIN STORM I HEARD A VERY LOUD WATER SWISHING NOISE AND PULLED OFF THE ROAD IMMEDIATELY. I QUICKLY ASCERTAINED THAT THE NOISE WAS COMING FROM THE DRIVER'S DOOR. I WAS EXTREMELY SHOCKED AND CONCERNED AND HURRIED TO THE DEALERSHIP. THE DOOR WAS TAKEN APART IN THE SERVICE AREA AND A LARGE QUANTITY OF WATER POURED OUT. I WAS TOLD THAT THIS PROBLEM WAS NOT COVERED UNDER THE WARRANTY AND THERE WAS NOTHING THEY COULD DO! WHEN THE DOOR WAS APART I COULD CLEARLY SEE THAT THERE WERE NUMEROUS WIRES AND CONNECTORS THAT COULD CLEARLY BE IN JEOPARDY FROM SPLASHING WATER AND THE DOOR INTERIOR WAS VERY WET. I NERVOUSLY DROVE THE CAR HOME AND COVERED IT AND HAVEN'T DRIVEN IT SINCE BECAUSE WE HAVE EXPERIENCED A LOT OF RAIN. I AM A DISABLED VETERAN WITH MEDICAL ISSUES NEED TO DRIVE MY CAR BUT I AM AFRAID TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514756June 2, 2013
SUSPENSION, SERVICE BRAKES
122512 WHEN GOING OVER SPEED HUMPS VEHICLE MAKES SQUEAKING NOISE. DEALER CHANGED OIL, ROTATED TIRES, AND COMPLETED A MULTI POINT INSPECTION. SUGGESTED ROTATING TIRES AND CHANGING AIR PRESSURE SHOULD HELP THE PROBLEM. THE SQUEAKING CONTINUED BUT DID NOT OCCUR ALL THE TIME. WHEN CALLING THE DEALERSHIP AFTER IT PERSISTED THEY SUGGESTED IT MAY BE THE COLD WEATHER. 042613 CALLED THE DEALERSHIP BECAUSE AFTER HAVING TIRE PRESSURE AND TIRES CHECKED THE NOISE CONTINUED & WAS OCCURRING OVER EVERY SPEED HUMP, WHEN I ATTEMPTED TO BREAK PEDAL WOULD NOT GO DOWN ON 3 OCCASIONS, & WHEN MAKING SHARP LEFT TURNS THE CAR MADE A KNOCKING SOUND. I WAS ALSO DUE FOR AN OIL CHANGE 20,000 MILE SERVICE. THE DEALERSHIP SERVICED MY VEHICLE 042713 AND REPLACED THE LEFT/RIGHT INNER TIE RODS BUT WHEN THEY RETURNED MY VEHICLE THE WHEEL WAS NOT ALIGNED. THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THEIR MACHINE WAS BROKEN AND WHEN I COMPLAINED THEY ASKED ME TO BRING IT BACK THE FOLLOWING TUESDAY (050213) TO COMPLETE MY SERVICE. THEY ALSO MADE NOTE THERE WERE UNABLE TO DUPLICATE MY BRAKE PEDAL PROBLEMS. IN MY SERVICE REPORT THEY DID NOT NOTE THE OIL CHANGE, TIRE ROTATION, OR SERVICE. WHEN I MENTIONED THIS THE ADVISOR SAID IT WAS COMPLETED. 052913 I RETURNED MY CAR TO THE DEALER SERVICE DEPARTMENT. I HAD MY BRAKE PEDAL STICK 2 MORE TIMES SINCE MY LAST VISIT, THE NOISE GOING OVER SPEED HUMPS RETURNED, THE KNOCKED NOISE DURING HARD LEFT TURNS NOW ALSO OCCURRED DURING A RIGHT TURN, & LEFT SIDE TURN NOISE RETURNED. ALSO OIL SETTING READS ONLY 86%. AS OF TODAY (060213), I STILL DO NOT HAVE MY VEHICLE OR A CLEAR ANSWER AS TO WHAT IS WRONG OR WILL BE REPAIRED. AFTER CALLING THE SERVICE DEPARTMENT ON FRIDAY (053113) & SATURDAY (060113), THE SERVICE ADVISOR ONLY SAID THEY ARE ORDERING PARTS, THE SALES DEPARTMENT WOULD GIVE ME A CALL, & THEY MAY REPLACE THE SWING ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513930May 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE GRINDED WHILE SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED, BUT THE PROBLEM PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513395May 24, 2013
POWER TRAIN
TRANSMISSION WHINE/GRATING WITH CLUTCH ENGAGED TRAVELING AT SPEED. FREQUENT GRINDING HEARD/FELT GOING INTO 3RD AND 4TH GEARS MOSTLY WHEN COLD. DIFFICULTY SHIFTING INTO SOME GEARS. CLUTCH WILL NOT REENGAGE OVER APPROX 4,000 RPM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510334May 1, 2013
POWER TRAIN
GEAR GRIND IN 5TH, THIS TRANSMISSION IS INCONSISTENT. INCONSISTENT ENGAGEMENT INTO 5TH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510336May 1, 2013
AIR BAGS, POWER TRAIN
VEHICLE TURNED RIGHT FROM A STOP, ONTO A TEXAS STATE HIGHWAY. SHIFTING MANUALLY FROM FIRST GEAR TO SECOND GEAR, THE VEHICLE WENT OUT OF CONTROL (APPARENTLY DUE TO LOSS OF TRACTION BECAUSE THERE WAS A COATING OF FINE SAND ON THE TIRES). THE VEHICLE CROSSED 3 LANES OF TRAFFIC, AND IN DOING SO, WENT INTO A ROLL-OVER, REPORTS STATING THE VEHICLE ROLLED 4 TIMES, AND STRIKING A UTILITY POLL THAT STOPPED THE ROLL. THE UTILITY POLL WAS STRUCK ON THE PASSENGER SIDE, BY THE WINDSHIELD PILLAR, CAUSING TERRIFIC DAMAGE AND CAVE IN. THE UTILITY POLL WAS BROKEN, ALMOST SNAPPED IN HALF (THE UTILITY POLE WAS REPLACED). WHILE THERE WAS NO PASSENGER OTHER THAN THE DRIVER, THE ONLY AIRBAG IN THE CAR THAT DEPLOYED WAS THE DRIVER SIDE CURTAIN. THE SEVERITY OF THE CRASH WOULD INDICATE THAT ALL OF THE AIRBAGS SHOULD HAVE DEPLOYED, TO SHIELD THE DRIVER AND POTENTIAL PASSENGERS. DRIVER ALSO WENT INTO THE WINDSHIELD, THE STEERING WHEEL BAG NOT DEPLOYING. POTENTIAL BACK SEAT RIDERS SHOULD BE PROTECTED IN SUCH A DEVASTATING CRASH AS WELL. PHOTO EVIDENCE WOULD INDICATE ALL BAGS SHOULD HAVE DEPLOYED. THE DRIVER HAD NOT DISENGAGED PASSENGER BAGS (DRIVER/OWNER DOESN'T EVEN KNOW HOW TO DISENGAGE PASSENGER BAGS). ON ONE OCCASION A FEW WEEKS BEFORE THE CRASH, AN INFO LIGHT MESSAGE CAME ON FOR A FEW SECONDS WHILE OPERATING THE CAR, STATING THE PASSENGER SIDE AIRBAGS WERE OFF. I COULDN'T FIGURE OUT WHY. I HAD NOT TURNED THEM OFF. I STOPPED THE CAR AND TURNED OFF THE ENGINE. AFTER RESTARTING THE CAR THE MESSAGE HAD DISAPPEARED. MAJOR DAMAGE TO THE DEGREE MY CAR WAS DESTROYED SHOULD DEPLOY ALL AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10505688April 9, 2013
POWER TRAIN
VEHICLE HAS CONTINUAL ISSUES GOING INTO 1ST AND 2ND GEAR. MANUAL TRANSMISSION. AFTER 11 MONTHS OF THIS ISSUE THE CLUTCH BURNED OUT, I WAS IN THE MIDDLE OF THE INTERSECTION. I AM NOT STUCK WITH A REPAIR BILL BECAUSE FORD OR THE DEALERSHIP WILL DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505586April 8, 2013
SUSPENSION
UPON GOING OVER SMALL SIZE SPEED BUMP, I NOTICED A CLUNKING/GRINDING SOUND COMING FROM THE FRONT END. I JUST HAD THE BUMPER/QUARTER PANEL WORK DONE 2 DAYS AGO "FIRST TIME HITTING BUMPS". WAS TOLD TODAY THAT THERE HAS BEEN A LOT OF COMPLAINTS WITH THIS TYPE OF ISSUE. WILL BE SEEING A DEALERSHIP SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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