Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10428178October 2, 2011
POWER TRAIN
THE MANUAL TRANSMISSION IN MY 2011 FORD MUSTANG GT HAS GIVEN ME PROBLEMS FOR THE PAST YEAR OF OWNERSHIP. THERE HAVE BEEN MULTIPLE INCIDENTS WHERE THE TRANSMISSION WILL NOT GO INTO 2ND GEAR. THE GEAR APPEARS/FEELS TO BE "LOCKED OUT". THIS HAS HAPPENED WHILE PULLING OUT ACROSS ON-COMING TRAFFIC, AND I HAVE HAD NUMEROUS CLOSE CALLS. I ALSO HAVE HORRIBLE GEAR WHILE/NOISE, AND GRINDING SHIFTS ALMOST ALL THE TIME. FORD HAS REBUILT MY TRANSMISSION, BUT REFUSES TO DO ANYTHING ELSE WITH THE CAR. THEY CLAIM THAT THIS IS "NORMAL" FOR THIS CAR. MY WIFE DRIVES THE VEHICLE, AND I FEAR FOR HER SAFETY. PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428059September 30, 2011
POWER TRAIN
2011 MUSTANG GT WITH A MANUAL TRANSMISSION HAS PROBLEMS SHIFTING. I AM SOMETIMES UNABLE TO SHIFT INTO FIRST OR THIRD GEARS BECAUSE THE TRANSMISSION WILL LOCK ME OUT. I HAVE TO SHIFT AROUND TO VARIOUS OTHER GEARS TO SORT OF "RESET IT" AND GET IT INTO GEAR, OR GIVE UP ON THE GEAR I'M TRYING TO GET INTO AND USE A DIFFERENT GEAR INSTEAD. SOMETIMES I'LL TRY TO PUSH THE SHIFTER INTO 1ST GEAR AND IT WILL RESIST GOING IN. IF I TRY TO FORCE IT, IT WILL GRIND, EVEN WITH THE CLUTCH FULLY DEPRESSED. THIS HAS BEEN UNSAFE ON A NUMBER OF OCCASIONS, AND I TRY TO NEVER SHIFT RIGHT BEFORE A LIGHT TURNS GREEN, BECAUSE I MAY BE LOCKED OUT OF FIRST AND HOLD UP TRAFFIC. I'M BASICALLY AFRAID OF SHIFTING INTO 1ST GEAR NOW. THIS STARTED AS SOON AS I GOT THE CAR. I TOOK THE CAR IN TO HAVE A TSB PERFORMED AND THEY PUT IN SOME SPECIAL REPLACEMENT TRANSMISSION FLUID THAT IS FULLY SYNTHETIC. IT MADE THINGS MORE SMOOTH AND LESS KNOTCHY WHEN SHIFTING IN GENERAL, BUT THE LOCK OUT FEARS FOR 1ST AND 3RD GEAR PERSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427533September 27, 2011
POWER TRAIN, UNKNOWN OR OTHER
FAULTY 6-SPEED MANUAL TRANSMISSION. ANY TIME THE VEHICLE IS ON AN INCLINE 20 DEGREES OR HIGHER AND BEING SHIFTED FROM 2ND GEAR (AROUND 18-20MPH) TO ANY OTHER GEAR THE SHIFTER GETS STUCK IN NEUTRAL WITH INABILITY TO GO TO ANY OTHER GEAR UNTIL THE ENGINE RPM DROPS. THIS SHIFTING DELAY CAN TAKE ANYWHERE FORM 3 TO 7 SECONDS, BEFORE ANOTHER GEAR IS AVAILABLE TO ENGAGE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427057September 25, 2011
POWER TRAIN
MANUAL TRANSMISSION, 2ND GEAR OCCASIONALLY CANNOT BE SELECTED ON ACCELERATION EVEN WITH CLUTCH FULLY DEPRESSED. CAR COASTS UNTIL ANOTHER GEAR IS SELECTED OR FORCED INTO GEAR BY "DOUBLE CLUTCHING". DEALER REPLACED CLUTCH PRESSURE PLATE BOLTS AND BLED CLUTCH LINES. PROBLEM OCCURS LESS OFTEN, BUT STILL THERE. BELOW 70 DEGREES AMBIENT TEMPERATURE 2ND GEAR GRINDS UNTIL UP TO OPERATING TEMPERATURE AND THIRD GEAR "KICKS BACK" THE SHIFTER. A YEAR AND 10000 MILES LATER NO CHANGE. PROBLEM IS SO RANDOM THAT DEALER CANNOT REPRODUCE ADEQUATELY TO GET FORD TO AUTHORIZE ANY REPAIR. FORD CUSTOMER SERVICE REPORTS IT IS "NORMAL" FOR A PERFORMANCE CAR TO CHANGE GEARS POORLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426883September 23, 2011
AIR BAGS, SERVICE BRAKES, HYDRAULIC
WHEN I AM BRAKING AT ABOUT 3-5 MPH THE CAR WILL LUNGE FORWARD (FEELS LIKE I WAS REAR ENDED BUT NO CARS BEHIND ME) OCCASIONALLY I WILL GO TO ACCELERATE AND CAN'T GET ABOVE 15 MPH I HAVE TO TURN THE CAR OFF AND BACK ON THEN IT'S FINE. THE AIR BAG LIGHT OFF FOR THE PASSENGER SEAT WILL COME ON EVEN WITH A 250 LB PERSON SITTING THERE, I HAVE HAD PEOPLE TRY TO SHIFT THEIR WEIGHT BUT IT STILL COMES ON AFTER 5 MINUTES OF DRIVING IT GOES AWAY. THE PEDDLE PRESSURE TO THE BRAKES FEEL LOW AND I HAVE TAPPED MY BRAKES AND THE ABS ACTIVATED CAUSING THE BRAKES PULSATE AT 25 MPH. THE DRIVER SIDE ENGINE WILL INTERMEDIATELY SEQUEL AND THE CAR WILL IDLE EXTREMELY ROUGH, IT DOES IT MOSTLY AT IDLE BUT I HAVE HAD IT HAPPEN AT A STOP LIGHT AFTER 1 HOUR OF DRIVING. ALSO I ALWAYS FEEL A TON OF ENGINE VIBRATION ON THE BRAKE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426394September 20, 2011
POWER TRAIN
I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. IT HAS 4400 MILES ON IT AND THE MANUAL TRANSMISSION IS ACTING UP. SOMETIMES I CANNOT GET IT TO GO IN TO GEAR, USUALLY 1ST, 2ND, AND REVERSE. IT WILL OCCASIONALLY JUMP OUT OF GEAR WITH NORMAL OPERATION. THIS CAR IS VERY UNSAFE WITH THIS PROBLEM. I LIVE IN THE DALLAS METROPLEX, WITH THE STOP AND GO TRAFFIC SOMETIMES A DRIVER DOESN'T SEE THE CARS IN FRONT STOPPED AND YOU HAVE TO GET OUT OF THEIR WAY. WITH THIS PROBLEM I CAN GUARANTEE THAT I WOULD GET REAR ENDED IN THAT SITUATION. EVEN AFTER SITTING AT A LIGHT I SOMETIMES AM GETTING HONKED AT SINCE I CANNOT GET THE CAR INTO GEAR. I BELIEVE THIS TO BE A VERY SERIOUS SAFETY ISSUE AS WELL AS A HUGE ANNOYANCE. THIS NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425888September 17, 2011
POWER TRAIN
(NOTE: CAR IS A MUSTANG GT 5 LITER) THIS INCIDENT FOLLOWED MY INITIAL DRIVETRAIN COMPLAINTS TO MY LOCAL DEALERSHIP AND THEIR REPLACEMENT OF MY CLUTCH PEDAL ASSEMBLY. ENTERING A HIGHWAY, I APPROACHED A SPEED OF APPROXIMATELY 75 MPH IN 3RD GEAR, TAKING THE ENGINE CLOSE TO 6K RPM. WHEN ATTEMPTING TO SHIFT INTO 4TH WITH THE CLUTCH PEDAL FULLY PRESSED TO THE FLOOR, THE STICK WOULD NOT BUDGE INTO THE 4TH GEAR SLOT. AS THE CAR WAS SLOWING DOWN, I TRIED OTHER GEAR SLOTS: 5TH, THEN 6TH, 4TH AGAIN, TO 3RD. NOTHING. FINALLY, I REMOVED MY LEFT FOOT FROM THE PEDAL ALTOGETHER AND NOTICED THE PEDAL WAS STUCK TO THE FLOOR. AFTER PUMPING IT TO NO AVAIL, I WEDGED MY FOOT UNDER THE PEDAL TO KICK IT BACK UP. MY DRIVETRAIN WAS ONCE AGAIN RESPONSIVE. I WAS ALREADY AWARE OF A RUMOR THAT LATER MODEL MUSTANGS HAD HIGH RPM GEAR-SHIFTING ISSUES, BUT THIS WAS THE FIRST PERSONAL OCCURRENCE FOR ME. BASED ON THIS SUSPICION, I ATTEMPTED TO RECREATE IT ON THE WAY BACK HOME AND I WAS ONCE AGAIN ABLE TO FREEZE MY CLUTCH TO THE FLOOR. MY CAR IS CURRENTLY IN FOR REPAIR, AND I BELIEVE THEY ARE REPLACING THE CLUTCH AND PRESSURE PLATE FOR THEIR NEXT FIX ATTEMPT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425694September 16, 2011
POWER TRAIN
AT 150 MILES ON THE ODOMETER THE TRANSMISSION BEGAN TO GRIND SECOND GEAR WHILE TURNING LEFT. I TOOK IT TO THE DEALER, AND THEY CHANGED THE FLUID AS PER T.S.B. THERE WAS ZERO CHANGE. I TOOK IT BACK TO THE DEALER, AND THEY SAID IT WAS NORMAL AND WAS A 'BREAK IN' ISSUE. DESPITE DISAGREEING I DROVE IT UNTIL THERE WAS AROUND 10,000 MILES ON IT. AT THIS POINT IT WAS NEARLY IMPOSSIBLE TO SHIFT INTO SECOND WHEN TURNING LEFT WITHOUT PHYSICALLY FORCING IT TO THE POINT I WAS SKIPPING TO THIRD. ALSO THIRD GEAR HAD DEVELOPED THE SAME ISSUES INTERMITTENTLY. I TOOK IT BACK IN, AND THEY BLED THE CLUTCH. AFTER RECEIVING THE CAR I TOOK IT BACK THE NEXT WEEK, AS OBVIOUSLY IT DID NOT FIX ANYTHING. FORD DECIDED TO REPLACE THE TRANSMISSION. THE TECHNICIAN REPORTED ALL SYNCROS AND BLOCKING RINGS WERE EXTREMELY WORN AND SECOND AND THIRD GEARS SHOWED SIGNS OF WEAR. HE ALSO REPORTED THE INPUT SHAFT BEARING HAD SHOWED SIGNS THAT IT HAD BEEN VERY HOT. AFTER RECEIVING MY CAR BACK I NOTICED A DIFFERENCE, NOW THE SHIFTER LINKAGE HAD A NOTICEABLE POPPING/BINDING FEELING IN THE LINKAGE WHEN MOVING THE SHIFTER BACK AND FORTH IN THE NUETRAL POSITION. I WAS INFORMED THAT IT WAS ABNORMAL, BUT THAT OTHER CARS ON THE LOT HAD THE SAME ISSUE. WHICH LATER I FOUND OUT TO BE A LIE. AFTER ABOUT 100 MILES IT HAS SHOWN THE SAME EXACT SYMPTOMS AS BEFORE INCLUDING THE NEW LINKAGE ISSUE. I DROVE THE CAR WITH THE TECHNICIAN WITH ME FOR AN EXTENDED PERIOD OF TIME. I WAS ABLE TO DUPLICATE THE ISSUE WHEN TURNING LEFT. THE TECHNICIAN WAS ALSO ABLE TO NOTICE THIS ISSUE WHEN HE WAS DRIVING. EVEN THOUGH IT HAPPENS ONLY WHEN TURNING LEFT AND ONLY WHEN CHANGING TO SECOND GEAR, HE AGAIN LIED TO ME AND TOLD ME THAT IT WAS NORMAL, AND THAT IN ALL CARS YOU HAVE TO WAIT A LITTLE BIT FOR THE SYNCRO'S TO CATCH UP AND IT IS NORMAL TO HAVE TO WAIT A FEW SECONDS WHILE HOLDING IT UP TO THE SYNCROS FOR IT TO SLIDE IN. PLEASE CONTACT ME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425660September 15, 2011
POWER TRAIN:MANUAL TRANSMISSION
MY 2011 MUSTANG JOINED THE LIST OF BROKEN 6 SPEED MANUAL CARS. WILL NOT SHIFT INTO 5 GEAR CAUSING A STALL AT 45MPH OR SKIP A GEAR AND THATS SAYING IT LETS YOU HAVE 3RD GEAR. THIS PROBLEM IS SO BAD THAT FORD IS PAYING FOR RENT CARS WHEN THEY DON'T HAVE TO. I'VE ALREADY TRADED 1 2011 MUSTANG IN FOR FOR THIS ONE WITH BOTH HAVING TRANSMISSON HAVING ISSUES AT 12,000 MILES. THIS IS BECOMING A BAD JOKE OF A CAR TO SAY THE LEAST. IT IS ALSO VERY EASY TO GO BACKWARDS WITH FIRST GEAR GOING INTO REVERSE INSTEAD. TRANSMISSON IS A BAD JOKE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425501September 14, 2011
POWER TRAIN:MANUAL TRANSMISSION
2011 FORD MUSTANG 3.6L ,6SPEED MANUAL TRANSMISSION. 1ST AND 2ND GEAR IS HARD TO SHIFT INTO, ESPECIALLY IN THE MORNINGS. I HAVE TO COME TO ALMOST A COMPLETE STOP AND LET THE RPMS DROP DOWN TO ALMOST A IDLE BEFORE SHIFTING INTO 2ND. IF I DIDN'T DO THAT AND DROVE IT NORMAL 2ND GEAR WOULD "RAKE" BUT I LOVE MY MUSTANG AND WOULD NEVER DO ANYTHING TO CAUSE DAMAGE TO IT. I JUST WANT THE ISSUE RESOLVED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424470September 9, 2011
POWER TRAIN:MANUAL TRANSMISSION
6 SPEED MANUAL TRANSMISSION HANGS WHEN SHIFTING FROM 1ST - 2ND OR 2ND - 3RD UNDER ACCELERATION. THIS HAS HAPPENED MULTIPLE TIMES BUT BEGAN TO HAPPEN SOON AFTER PURCHASE. THIS IS ESPECIALLY HAZARDOUS ON THE INTERSTATE WHEN TRYING TO MERGE INTO TRAFFIC FROM A STOPPED POSITION. BARELY AVOIDED BEING REAR ENDED DUE TO LOSS OF FORWARD MOMENTUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423948September 6, 2011
STEERING
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE ENGAGED, THE STEERING WHEEL WOULD DIRECT THE VEHICLE SHARPLY TO THE LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TIRES WERE STICKING TO THE ROAD WHEN THE BRAKES WERE ENGAGED, RESULTING IN A SHARP CHANGE OF DIRECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 2,600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424794September 4, 2011
POWER TRAIN
I AM HAVING DIFFICULTY UPSHIFTING GEARS 2 TO 3 AND 3 TO 4 AND I AM AT TIMES UNABLE TO DOWNSHIFT WHICH HAS CAUSED ME TO HAVE TO MOVE OUT OF THE WAY OF OTHER VEHICLES AND IT'S DISTRACTION TO ME DRIVING. I HAVE TAKEN MY MUSTANG TO WINTER HAVEN FORD DEALER AND DESCRIBED IN DETAIL THE ISSUES I AM HAVING, THEY SAID THERE ARE NO ISSUES WITH MY TRANSMISSION, I HAVE OWNED SEVERAL OTHER MUSTANGS WITH MANUAL TRANSMISSION AND HAVE NEVER HAD TROUBLE SHIFTING GEARS. I HAVE ASKED OTHER OWNERS OF THE 2011 MUSTANGS AND EVERYBODY SEEMS TO HAVE THE SAME COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423168September 3, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
HEADING UP A HILL AND HEARD A LOUD GRINDING SOUND. CAR STOPPED IN PLACE AND WOULD NOT GO ANYWHERE WHEN PRESSING ON THE GAS. TRIED PUTTING THE CAR IN REVERSE AND WOULD NOT MOVE AT ALL. ALSO TRIED PUTTING IN NEUTRAL AND IT STILL WOULD NOT MOVE. HAD CAR TOWED TO FORD DEALERSHIP AND THE SERVICE DEPARTMENT CHECKED THE CAR OUT AND STATED THAT THE TRANSMISSION "GRENADED" AS IT STATED ON THE WORK ORDER. I GOT TO SEE WHAT THE TRANSMISSION LOOKED LIKE. IT HAD PIECES OF METAL EVERYWHERE AND THE LONG BEARINGS WERE ALL SHATTERED INTO PIECES. A NEW TRANSMISSION WAS ORDERED AND PLACED IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423169September 3, 2011
POWER TRAIN
IF I TAKE MY FOOT OFF OF THE GAS THE CAR SEEMS TO LOWER IT'S RPMS BY ITSELF ALMOST TO THE POINT OF IT FEELING LIKE IT IS BRAKING WITHOUT ANY HELP FROM ME. THIS HAPPENS PRETTY MUCH AT ANY SPEED. ALSO THERE SEEMS TO BE AN ISSUE WHEN SLOWING/STOPPING AND ACCELERATING. WHEN I START SLOWING DOWN AND THEN HAVE TO PRESS THE GAS THE CAR JOLTS LIKE IT GOES FROM 1ST GEAR TO 4TH GEAR INSTANTLY. THIS IS NOT A GOOD FEELING AT ALL AND KIND OF SCARY. IT ALMOST FEELS LIKE THE CAR IS GOING TO TAKE OFF WITHOUT ME. HAD THIS ISSUE BEFORE AND AFTER THE TRANSMISSION WAS REPLACED AT 1500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423027September 2, 2011
POWER TRAIN:MANUAL TRANSMISSION
OWNER OF A 2011 MUSTANG GT WITH 6 SPD MANUAL TRANSMISSION. HAVE HAD PROBLEMS WITH ROUGH SHIFTING SINCE 2000 MILES. HAVE TAKEN IT INTO FORD DEALERSHIP 3 TIMES SO FAR. ONE TIME MY TRANSMISSION ACTUALLY STARTED LEAKING AND FORD WAS ABLE TO FIX THE LEAK BUT NOT THE SHIFTING. ROUGH SHIFTING OCCURS IN 1ST-2ND-3RD GEAR. SOMETIMES I GET STUCK AT LIGHTS TRYING TO FORCE IT INTO FIRST GEAR. FORD HAS HAD TECH'S DRIVE IT MULTIPLE TIMES AND THEY TELL ME ITS NORMAL, THAT'S AS FAR AS THE INVESTIGATION HAS GONE. I HAVE 10,000 MILES ON THE CAR AND THE SHIFTING IS ONLY GETTING WORSE. TAKING IT INTO A NEW FORD DEALERSHIP TO SEE IF THEY WILL BE MORE HELPFUL IN FINDING OUT WHAT THE PROBLEM IS AND ACTUALLY FIXING IT. VERY DISAPPOINTING WITH THE WAY FORD TREATS THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423083September 2, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STARTED THE IGNITION AND WHEN SHIFTING FROM FIRST INTO SECOND GEAR A ROUGHNESS IN THE RESPONSE OCCURRED WITH AN UNUSUAL NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION OPERATED PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422935September 1, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2011 FORD MUSTANG GT. THE CONTACT STATED WHILE DRIVING 30 MPH HE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 12,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422943September 1, 2011
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING MY 2011 FORD MUSTANG GT, THE MANUAL TRANSMISSION WOULD NOT ALLOW ME TO SHIFT INTO 3RD OR 4TH GEAR. I WAS TURNING LEFT INTO AN INTERSECTION AND WAS UNABLE TO POWER THE VEHICLE TO SAFELY MAKE THE TURN. AFTER MAKING THE VEHICLE COME TO A NEARLY COMPLETE STOP, I WAS ABLE TO SHIFT INTO SECOND AND GET OUT OF THE WAY OF ONCOMING TRAFFIC. LUCKILY THE TRAFFIC WAS EXTRA FAR AWAY OR ELSE I WOULDN'T HAVE HAD THE TIME TO SLOW AND FORCE THE CAR INTO 2ND GEAR. THIS PROBLEM SEEMS TO BE GETTING WORSE & THE CAR ONLY HAS 5K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422970September 1, 2011
POWER TRAIN:MANUAL TRANSMISSION
2011 FORD SHELBY MUSTANG GT500 TRANSMISSION PROBLEMS. GRINDING AND DIFFICULTY DOWNSHIFTING INTO 4TH AND 2ND. LOUD WHINING IN 1ST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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