Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11192715March 31, 2019
WHEELS
WHEEL LUGS DE-LAMINATE REQUIRING REPLACEMENTS TO BE PURCHASED. FACTORY PROVIDES LUG WRENCH WILL NOT FIT THE DE-LAMINATED LUGS MAKING A TIRE REMOVAL IMPOSSIBLE ON THE ROAD TO CHANGE A FLAT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191165March 24, 2019
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
FOR THE PAST THREE YEARS. WHEN I GO TO WORK. EVERYTHING IS FINE. WHEN I LEAVE WORK. I BACK THE CAR UP ABOUT 15-30 FEET. THEN PULL OUT OF THE PARKING LOT. WHEN I PULL OUT. AS I PRESS THE GAS & START GOING FASTER. THE CAR STALLS, JERKS AS IF THE BREAKS ARE PUSHED, THEN STARTS DRIVING AS NORMAL AGAIN. IT HAPPENS ALL THE TIME. BUT MY FORD PLACE SAYS IT HAS TO DO IT WITH THEM DRIVING FOR THEM TO KNOW WHAT TO DO OR WHAT THE ISSUE IS. THEN THIS PAST WEEK. THE SAME THING HAPPENED. BUT IT HAPPENED FOR A LONGER TIME AND THE TRACTION CONTROL LIGHT BRINKED THE WHOLE TIME I WAS TRYING TO ACCELERATE. SO A FRIEND AT A FORD BODY SHOP TOLD ME IT WAS PROBABLY MY ABS SENSOR. ALSO THE HOOD OF MY CAR STARTED TO LOOSE PAINT FOR NO REASON. NO RUST. IT'S JUST FLAKING OFF. THE FLACKING STARTED NEAR THE HEADLIGHT UNDERNEATH THE TOP OF THE HOOD. & IS SLOWLY COMING TOWARDS THE TOP OF THE HOOD. MY 36,000 MILE WARRANTY JUST EXPIRED RIGHT AFTER I NOTICED THE ISSUE. AND THEY WOULDN'T COVER IT. I DON'T THINK THAT'S RIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190103March 19, 2019
POWER TRAIN
PREMATURE INTERMEDIATE SHAFT FAILURE. RESULTED IN TRANSMISSION FAILURE. VEHICLE ONLY OPERATES IN 1, 2, 3 AND REVERSE. VEHICLE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189754March 18, 2019
UNKNOWN OR OTHER
BACK UP CAMERA(A SAFETY DEVICE) NO LONGER FUNCTIONS WHEN CAR IS IN REVERSE. THE CAMERA STOPPED WORKING SHORTLY AFTER THE WARRANTY PERIOD HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186948March 14, 2019
POWER TRAIN
COOLANT LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186010March 11, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNABLE TO OPEN TRUNK IN 2015 MUSTANG CONVERTIBLE. THE KEY FOB, DASH RELEASE BUTTON AND OUTSIDE RELEASE BUTTON WILL NOT OPEN TRUNK. ALSO FOUND OUT BACK UP CAMERA IS OUT TOO. I JUST FOUND ON INTERNET TONITE , THIS IS A KNOWN PROBLEM DUE TO POOR DESIGN OF WIRE HARNESS IN TRUNK LID. THIS IS A SAFETY ISSUE SINCE YOU CANNOT GET IN TRUNK AND NO OPERABLE CAMERA . PLEASE SEE FOLLOWING: INOPERATIVE PARK AID CAMERA, LUGGAGE COMPARTMENT LAMP, DECKLID RELEASE AND/OR POOR SATELLITE RADIO RECEPTION ' 2015-2017 FORD MUSTANG OEMDTC MAY 5, 2016 DIAGNOSTIC TIPS SSM 47306 ' 2015-2017 MUSTANG ' INOPERATIVE PARK AID CAMERA, LUGGAGE COMPARTMENT LAMP, DECKLID RELEASE AND/OR POOR SATELLITE RADIO RECEPTION SOME 2015-2017 MUSTANG VEHICLES MAY EXPERIENCE AN INOPERATIVE REAR PARKING AID CAMERA, LUGGAGE COMPARTMENT LAMP, DECK LID RELEASE AND/OR POOR SATELLITE RADIO RECEPTION. CHECK THE 14A005 WIRE HARNESS AT THE RIGHT DECK LID HINGE FOR DAMAGE BETWEEN THE PACKAGE TRAY HARNESS RETAINING CLIP AND THE DECK LID HARNESS RETAINER CLIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180439February 16, 2019
SEAT BELTS, SEATS
I WAS IMPACTED BY A TRUCK FROM BACK. I'M THE DRIVER MY SEAT AND SEATBELT DIDNT WORK. I WAS PUSHED TOWARDS FRONT STEERING WHEEL AND SLAMMED TO THE BACK. MY BACK REST WAS IN MY BACK SEAT. MY SEAT BELT NEVER LOCKED. I COULDN'T REACH ANY PEDDLE AFTER IMPACT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11180300February 15, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER AND PASSENGER DOORS OPENED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO LAMARQUE FORD (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, (800) 639-3673) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179754February 13, 2019
AIR BAGS, UNKNOWN OR OTHER
WE WERE STOPPED IN FAST LANE IN FREEWAY TRAFFIC, CAR IN CENTER LANE HIT BACK PASSENGER SIDE, PUSHING US INTO TAHOE IN FRONT OF US. DRIVER THAT HIT US WAS GOING 30-35 MPH ON IMPACT. ONLY THE DRIVERS LEG AIRBAG WENT OFF, PASSENGER AIRBAG POPPED COVER OFF ON RIGHT SIDE AND GOT STUCK SO DID NOT DEPLOY. DRIVERS FRONT STEERING WHEEL AIRBAG DID NOT DEPLOY. DRIVER INJURED WITH SEVERE BRUISING. BACK WINDSHIELD SHATTERED IN TINY PIECES ACROSS ENTIRE INSIDE OF CAR. I HAVE CONFIRMED THIS CAR DID NOT HAVE ANY AIRBAG RECALLS ASSOCIATED WITH IT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11173280January 31, 2019
UNKNOWN OR OTHER
2015 FORD MUSTANG GT PREMIUM PERFORMANCE PACK 31,000 MILES. TOOK A SHORT 20 MINUTE NON AGGRESSIVE DRIVE, STARTED HEARING A LOUD WHINING NOISE, WHICH SOUNDED LIKE IT WAS COMING FROM THE TRANSMISSION. TOOK IT TO FORD FOR THEM TO TELL ME WHAT THE AC COMPRESSOR IS THE CAUSE OF THE WHINE AND NEEDS REPLACEMENT AS WELL AS THE AC EVAPORATOR. THEY WANT TO CHARGE ME $3,300 FOR THIS REPLACEMENT. AFTER HOURS OF RESEARCH I FOUND NUMEROUS EXAMPLES OF PEOPLE IN THE SAME BOAT AS ME. HAVING THE SAME PROBLEM WITH THEIR CARS BEING LESS THAN A YEAR OLD OR BELOW 10K MILAGE EVEN. THE AVERAGE MILEAGE THIS PROBLEM OCCURS WAS AT ROUGHLY 28,000 MILES. MOST WERE ABLE TO GET IT FIXED FREE OF CHARGE UNDER WARRANTY. HOWEVER THERE IS AN EXTREMELY LARGE PORTION OF PEOPLE WHO HAVE EXPERIENCED THIS ISSUE LITERALLY WITHIN A FEW WEEKS/MONTHS OUTSIDE OF WARRANTY AND FORD EXPECTING THEM TO PAY OVER $3,000 TO REPAIR. ALSO SAFETY CONCERNS IS THAT FREON COULD LEAK INTO CABIN PASSING OVER AC COILS. FORD RECOGNIZES THIS ISSUE WITH PEOPLE WHO ARE UNDER WARRANTY AND REPLACE THE BROKEN COMPRESSOR/EVAPORATOR WITH A NEWER DESIGN/IMPROVED VERSION THAT DOESN'T HAVE THESE 'FAULTS' WHICH ALSO COMES WITH NEW PART NUMBERS. SO THIS SHOWS THEY HAVE NOTICED A PROBLEM AND ADDRESSED IT. HOWEVER FOR PEOPLE WITHOUT WARRANTY OR JUST EXPIRED WARRANTY THEY ARE STATING THAT THERE HAS BEEN NO ISSUE RECOGNIZED OR RECALL FOR THESE PARTS THEREFORE IT IS ON THE CUSTOMER TO PAY TO REPLACE THE MANUFACTURE DEFECTED ITEM AT THEIR OWN COST. AFTER SPEAKING WITH FORD THEY SAID DUE TO IT NOT AFFECTING THE USERS SAFETY THEY ARE NOT RECALLING THE PARTS REGARDLESS EVERYONE IS HAVING THE SAME ISSUE. PLEASE PLEASE PLEASE ESCALATE THIS FURTHER AS FORD IS CURRENTLY WALKING OVER THEIR CUSTOMERS AND MAKING THEM PAY FOR THEIR DEFECTS THAT EVERYONE IS EXPERIENCING, IF THEY ARE OUT OF WARRANTY, REGARDLESS OF EXTREMELY LOW MILEAGE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164946January 7, 2019
WHEELS
WHEEL LUG NUTS ARE DEFECTIVE - HAVE SWOLLEN AND ARE STRIPPED - UNABLE TO USE TORQUE WRENCH TO TIGHTEN WHEELS PROPERLY. FORD DOES NOT WANT TO WARRANT LUG NUTS EVEN THOUGH THE CAR IS ONLY 3 YEARS OLD, 29K MILES AND 100% MAINTAINED BY THE FORD DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165280January 4, 2019
AIR BAGS
TAKATA RECALL. I WAS INVOLVED IN A CAR ACCIDENT ON THE FREEWAY. A TRAILER TRUCK TURNED INTO MY DRIVER SIDE REAR WHEEL DESTROYING IT AND PUSHING ME TOWARDS THE FRONT OF HIS TRUCK. TO PREVENT ENDING UP IN FRONT OF THE TRUCK I TURNED THE WHEEL TO MY RIGHT CAUSING ME TO CRASH INTO A CONSTRUCTION BARRIER AT 30MPH. MY FRONT RIGHT TIRE TOOK ALL THE IMPACT CAUSING MY CAR TO GO UP ABOUT 3-4 FEET AND SLAMMING DOWN HARD. MY AIRBAGS NEVER DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11154381November 27, 2018
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AFTER DRIVING APPROXIMATELY 5 MILES AT HIGHWAY SPEED, SEVERAL WARNING INDICATORS ILLUMINATE, INCLUDING ADVANCETRAK UNAVAILABLE, THE ABS INDICATOR, TRACTION CONTROL INDICATOR, AND AIR BAG INDICATOR. ALL OF THESE SYSTEMS BECOME UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151989November 16, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (545 DREXLE RD, LAS VEGAS, NV) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FAULTY DUE TO AN EVAPORATION LEAK AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V339000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 32,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151884November 15, 2018
FUEL/PROPULSION SYSTEM
WHEN MY ENGINE IS RUNNING IT LEAKES GASOLINE NOT FROM THE EXHAUST BUT BEHIND IT WHERE THE HOSE IS AT I WOULD REALLY LIKE THIS REPORTED I JUST BOUGHT THIS CAR FROM COVINA CHEVROLET ABOUT A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144679November 1, 2018
UNKNOWN OR OTHER
SYNC 2 MY FORD TOUCH - FORD IS NO LONGER SUPPORTING THIS TECHNOLOGY IN MY CAR. I CAN NOT USE THE NAVIGATION FEATURE NOR GET A VEHICLE HEALTH REPORT WHICH WOULD ALERT ME TO MECHANICAL PROBLEMS MY CAR MAY HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143311October 27, 2018
POWER TRAIN, SUSPENSION, WHEELS
CONTINUOUS EXCESSIVE ROAD NOISE THROUGHOUT CABIN STARTING AT ~10 MPH UNTIL ~20 MPH. LOW FREQUENCY "WOO WOO" SOUND. MUCH MORE PRONOUNCED AFTER DRIVING A FEW MILES. NOT LOCATED TO ANY WHEEL, BRAKE SYSTEM, AXLE, OR DIFFERENTIAL. VERY LOUD AND ANNOYING ESPECIALLY IN SLOW TRAFFIC. SAFETY ISSUE? ALSO EXCESSIVE ROAD NOISE STARTING AT ~60 MPH. HIGHER FREQUENCY RESONANT HUMMING SOUND. OEM 19" PIRELLI TIRES ON 19" GT PREMIUM RIMS. NO CUPPING OR EXCESSIVE TIRE WEAR. ONLY ~24000 MILES. GETTING WORSE AS TIME GOES ON. HAPPENS WITH & WITHOUT TRACTION CONTROL. 5.0L V8. 6 SPD MANUAL. NOISY WITH & WITHOUT CLUTCH DEPRESSED. SAFETY ISSUE? WHEEL BEARINGS? AXLE BEARINGS? DIFFERENTIAL DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142707October 25, 2018
UNKNOWN OR OTHER
TAKATA RECALL WHEN I HAVE MY AIR CONDITIONING ON WETHER I'M MOVING OR STILL IT WILL PULSATE, IT WILL BLOW HARD THEN SOFT OVER AND OVER WITHOUT ME CHANGING THE SPEED OF THE AIR BOTH ON HEAT AND COLD. IT STARTED DOING IT AT ABOUT 15,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141626October 21, 2018
ENGINE, UNKNOWN OR OTHER
TODAY I WAS DRIVING MY 2015 FORD MUSTANG WHEN SUDDENLY THE CAR BEGAN TO LOSE SPEED. THE CAR WAS SLOWING DOWN AND WOULDN'T LET ME ACCELERATE. EVENTUALLY WHILE WANTING TO CHECK IF MY CAR WAS OKAY I TRIED TO MAKE A LEFT TURN INTO A PARKING LOT AND THE CAR ENGINE SHUT OFF BUT THE LIGHTS AND EVERYTHING WERE STILL ON. I HAD TO WAIT AWHILE AND EVENTUALLY I WAS ABLE TO TURN THE CAR BACK ON AND SAFELY MOVE INTO A WALMART PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141419October 19, 2018
UNKNOWN OR OTHER
WITH LESS THAN 21,000 MILES ON THE VEHICLE AIR COOLING WAS LOST ON THE DRIVER'S SIDE. A FORD DEALERSHIP DIAGNOSED THE PROBLEM TO BE A LEAK IN THE EVAPORATOR REQIRING REPLACEMENT OF THE EVAPORATOR. THERE ARE OTHERS I HAVE NOTED ON LINE TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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