Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10786137October 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785334October 22, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783303October 19, 2015
AIR BAGS
FORD WON'T DO ANYTHING ABOUT THIS! I WANT A RENTAL TILL MY CAR IS FIXED (2014 FORD MUSTANG ON AIRBAG RECALL.) THEY SAID NO. I BOUGHT THIS BRAND NEW! THEY SAY DRIVE IT. IT'S LIKE HAVING A HAND GRENADE IN MY CAR. IT COULD GO OFF ANY TIME. FORD SENT ME A RECALL LETTER IN JULY 2015 SAYING SERIOUS INJURY OR DEATH. I WANT THIS RESOLVED! I DON'T HAVE THE MONEY FOR A RENTAL CAR OR NEW CAR! WHY WON'T FORD GIVE ME A RENTAL OR FIX THE AIRBAG! THEY ARE JUST BRUSHING MY ASIDE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779656October 5, 2015
AIR BAGS
THE PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL FORD DEALER SHEEHY FORD 10601 MIDLOTHIAN TRNPK RICHMOND VA (877) 615-8301. I AM CONCERNED ABOUT DRIVING MY CAR IF THERE IS A CHANCE THE AIR BAG WILL RUPTURE AND CAUSE INJURY OR DEATH ACCORDING TO THE RECALL INFORMATION. WHY CAN'T THERE BE A TEMPORARY FIX TO PREVENT INJURY (REMOVAL OF AIR BAG) OR AN OFFER TO PAY FOR RENTAL CAR UNTIL PARTS ARE AVAILABLE? I FEEL THAT MY LIFE IS AT RISK DRIVING MY CAR DUE TO THE RISK OF AIR BAG RUPTURE AS SPECIFICALLY DESCRIBED IN THE LETTER. I RELY ON THIS CAR TO GET ME TO AND FROM WORK AND USE IT TO TRANSPORT MY GRANDCHILDREN. WHAT CAN BE DONE TO RESOLVE MY RISK UNTIL THE PARTS CAN BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779017October 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779085October 1, 2015
AIR BAGS
JOHN HOFFMAN RECEIVED A NOTICE DATED JULY 2015 THAT A DEFECT WITH THE AIR BAG COULD CAUSE SERIOUS INJURY, INCLUDING DEATH. HE TOOK HIS VEHICLE TO THE DEALER BUT WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. HE DOES NOT WANT TO DRIVE THE VEHICLE IF IT POSES SERIOUS RISK TO HIS SAFETY. IF HE WANTS TO TRADE IN HIS CAR OR DEMAND A REFUND, HOW DOES HE GO ABOUT DOING SO? COURT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778490September 29, 2015
AIR BAGS
MY VEHICLE IS PART OF THE TAKATA RECALL. FORD IS UNABLE TO GIVE ME A DATE CERTAIN TO CORRECT THIS LIFE THREATENING SAFETY ISSUE. I ATTEMPTED TO TRADE THE MUSTANG AND WAS GIVEN A TRADE IN COST FAR BELOW FAIR MARKET VALUE, THUS SUFFERING FROM DIMINISHED VALUE. IN ADDITION NEITHER THE DEALER WHERE THE CAR WAS PURCHASED OR FORD MOTOR COMPANY WAS WILLING TO OFFER ME ANY COMPENSATION TO OFFSET THE DIMINISHED VALUE OR OFFER ME A REPLACEMENT VEHICLE TO USE UNTIL THE SAFETY ISSUE IS RESOLVED. TAKATA IS NO MAKING 1 MILLION REPAIR KITS PER MONTH. THERE CURRENTLY ARE OVER 34 MILLION VEHICLES EFFECTED BY THIS RECALL AND SEVERAL MILLION MORE ARE ABOUT TO BE ANNOUNCED. SO THIS MONETARY AND SAFETY ISSUE CAN POTENTIALLY CONTINUE FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766405September 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 1/12/2016 *JS UPDATED 01/29/16*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764979September 18, 2015
EQUIPMENT ADAPTIVE/MOBILITY, AIR BAGS
I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF THIS YEAR CONCERNING DEFECTED AIR BAG DEPLOYMENT ON DRIVER SIDE. IT IS NOW THE MIDDLE OF SEPTEMBER AND NO FURTHER ACTIONS HAVE BEEN TAKEN. AM I TO WAIT UNTIL AN ACCIDENT OCCURS BEFORE REPAIRS ARE MADE, OR CAN SOMETHING BE DONE TO SPEED UP THIS RECALL/REPAIR PROCESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763682September 14, 2015
AIR BAGS
PARTS UNAVAILABLE TO REPAIR RECALL...TRIED TO SELL CAR TO FORD, FORD SAID CAR IS ONLY WORTH 10,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762614September 9, 2015
AIR BAGS
LETTER FROM CONGRESSMAN DUNCAN ON BEHALF OF CONSTITUENT RE 2014 FORD AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB UPDATED 02/01/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760632September 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760273August 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759810August 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758915August 24, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AFTER MAKING A RIGHT TURN AND ATTEMPTING TO ACCELERATE INTO TRAFFIC, THE CAR'S ADVANCETRAC LIGHT FLASHED AT ABOUT 40MPH AND THE CAR BEGAN LOSING POWER AND APPLYING THE BRAKES WITHOUT REASON. THE ADVANCETRAC LIGHT CONTINUED TO FLASH AND THE BRAKES AND THROTTLE CONTINUED TO MODULATE AS IF THE CAR WERE SLIDING ON ICE. THIS HAD HAPPENED BEFORE AND ONCE IT HAS STARTED WILL NOT STOP UNTIL THE CAR IS STOPPED AND PLACED INTO PARK. I DROVE APPROXIMATELY 1/2 MILE WITH THIS ISSUE OCCURRING UNTIL I COULD SAFELY PULL OVER. THIS HAS NOW OCCURRED 4 TIMES IN 23000 MILES. EACH TIME THE SAME CIRCUMSTANCES. A TURN FROM A START AND MODERATE ACCELERATION AND THE ISSUE BEGINS BETWEEN 30-40MPH AND LASTS UNTIL THE CAR IS STOPPED AND SHIFTED TO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749959August 20, 2015
AIR BAGS
I THOUGHT, AFTER SEVERAL CALLS TO NHTSA, MY COMPLAINT WOULD APPEAR ALONG WITH THE OTHERS ON THIS SITE, BUT SINCE IT HASN'T, I AM FILLING OUT THIS FORM TO BE PART OF THE GROUP GETTING NOWHERE WITH EITHER FORD OR NHTSA SINCE I RECEIVED (UNACCEPTABLY LATE) NOTICE OF THE AIRBAG RECALL, SINCE IT IS AGREED THERE WON'T BE ANY FIX ANYTIME SOON. THIS IS THE ONLY VEHICLE IN MY HOUSEHOLD, AND I HAVE NOT BEEN ABLE TO AND WON'T (BECAUSE I VALUE MY FACE AND MY LIFE) DRIVE MY CAR FOR THE THREE WEEKS SINCE I RECEIVED THE NOTICE WHICH SAID IT COULD CAUSE SERIOUS INJUTY OR DEATH. NEITHER FORD NOR NHTSA HAVE DONE ANYTHING TO ASSIST ME - NO LOANER, NO BUY-BACK, NO REPLACEMENT CAR. THIS IS UNACCEPTABLE. THE IMPORTANT SAFETY RECALL I RECEIVED IS A MEANINGLESS, EMPTY SHELL SINCE IT PROVIDES NO SOLUTION TO OR ASSISTANCE WITH A LIFE-OR-DEATH PROBLEM. SINCE I WAS EVEN TOLD BY ONE OF THE MANY PASS-THE-BUCK PEOPLE I SPOKE TO ON THE PHONE THAT THE NOTICE DOESNT MEAN THAT YOU CANT DRIVE YOUR CAR?! - BE IT KNOWN THAT IF I DID HAVE TO DRIVE MY CAR BECAUSE YOU HAVE GIVEN ME NO ALTERNATIVE, IF I AM INJURED OR KILLED YOUR RECALL NOTICE DOES NOT ABSOLVE THE CO. OR THE GOV'T OF ANYTHING! YOU CANNOT SCARE SOMEONE BY A LETTER SAYING YOUR CAR COULD KILL YOU, AND THEN TELL THEM TO DRIVE IT! YOU CANNOT SELL SOMEONE A DEFECTIVE CAR, AND THEN NOT PROVIDE ANOTHER CAR PENDING A REPAIR! YOU CANNOT RECALL A CAR THAT MAY RESULT IN SERIOUS INJURY OR DEATH, AND NOT PULL IT FROM THE ROAD! THE PIECE OF PAPER I RECEIVED WITH THE REST OF MY JUNK MAIL MEANS NOTHING WITHOUT A SOLUTION. I HAVE NOW MADE A COMPLAINT AGAINST FORD UNDER THE LEMON LAW, AND IF THEY CONTINUE TO FIGHT ME, I WILL TAKE ANY AND ALL ACTION AS FAR AS I HAVE TO TO RECEIVE A FULL REFUND OF WHAT I PAID FOR MY CAR, BUT ALSO INCLUDING PUNITIVE DAMAGES FOR NOT HELPING THEIR CUSTOMERS PENDING A FIX (AS OTHER CAR CO'S ARE DOING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750150August 20, 2015
AIR BAGS
CAR NOT DRIVABLE DUE TO UNSAFE AIRBAG THAT MAY CAUSE SERIOUS INJURY OR DEATH IF DEPLOYED. I CONTACTED FORD THEY HAVE NO DATE AS TO WHEN THE CAR CAN BE REPAIRED. ACCORDING TO THE FORD REPRESENTATIVE CHRISTAL CHAKY THE CAR IS SAFE TO DRIVE DESPITE THE FAULTY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748284August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/26/15. *J
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748403August 12, 2015
AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2014 FORD MUSTANG RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V319000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748082August 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/19/15. *JB UPDATED 11/02/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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