Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11258595September 27, 2019
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE OPERATING THE VEHICLE IN WARMER TEMPERATURES, THE PASSENGER SIDE DOOR RANDOMLY UNLOCKED. DURING THE FAILURE, THE "DOOR AJAR" WARNING MESSAGE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PLANET FORD SPRING (20403 INTERSTATE 45, SPRING, TX) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256942September 20, 2019
UNKNOWN OR OTHER
JUST PICKED MY CAR UP FROM DEALERSHIP, DUE TO A BATTERY ISSUE THAT I PREVIOUSLY POSTED ABOUT, AND MY DRIVER SIDE VENTS ARE BLOWING WARM AIR. I GOOGLED THIS ISSUE AND JUST LIKE THE BATTERY ISSUE I REPORTED, THIS IS NOT AN ISOLATED INCIDENT WITH THE 2016 FORD MUSTANG. I WILL NOW HAVE TO BRING MY CAR BACK TO THE DEALERSHIP AND HOPE THAT THEY CAN GET AROUND TO DIAGNOSING IT IN THE NEXT COUPLE OF DAYS. I CAN'T UNDERSTAND WHY THERE HAVE NOT BEEN RECALLS REGARDING THESE ISSUES, WHEN FORD IS OBVIOUSLY SELLING DEFECTIVE PRODUCTS. MY CAR HAS 30,400 MILES TOMORROW WILL MAKE THE 5TH TIME IT HAS BEEN IN THE SHOP OVER THE PAST YEAR. INVESTIGATION INTO THESE CARS ARE OBVIOUSLY WARRANTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256598September 19, 2019
ELECTRICAL SYSTEM
CAR WAS TAKEN TO FORD DEALERSHIP ON 09/04/2019, DUE TO MAJOR CORROSION ON POSITIVE BATTERY TERMINAL, WHICH HAD CAUSED ENTIRE BATTERY CONNECTOR TO CRUMBLE. FORD SAID IT WAS A BAD BATTERY AND REPLACED IT AT A COST OF $209 TO ME. THIS MORNING, 09/19/2019,I WALKED OUTSIDE AND FOUND ORANGE LIQUID (ASSUMING BATTERY ACID) ON CEMENT UNDER WHERE THE BATTERY IS LOCATED ON CAR. I OPENED HOOD AND FOUND THAT THE NEW BATTERY ALREADY HAS NEW CORROSION ON THE POSITIVE TERMINAL. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS BEEN AN ISSUE FOR QUITE A FEW FORD OWNERS. OBVIOUSLY, THE PROBLEM IS NOT THE BATTERY BUT SOME UNDERLYING ISSUE THAT IS CAUSING BATTERY TO OVERCHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256213September 17, 2019
UNKNOWN OR OTHER
AIR CONDITIONING STOPPED WORKING. DEALER SERVICE TECH FOUND AIR CONDITIONER EVAPORATOR IS LEAKING. VEHICLE MILEAGE 22968. SERVICE TECH INDICATED THAT THIS IS THE SECOND OCCURRENCE RECENTLY AND HE IS SCHEDULED TO REPLACE AN EVAPORATOR ON ANOTHER MUSTANG TOMORROW. REPAIR INVOLVES REMOVAL OF THE DASHBOARD AND COST OF THE PART ALONE IS OVER $1100. SIMILAR ISSUE LISTED MANY TIMES HERE AND MANY MORE TIMES ON DISCUSSION BOARDS AND FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254840September 11, 2019
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE ROAD AND THE AIR-CONDITIONING IN THE CAR STOPED WORKING. THE CAR ONLY BLOWS OUT HOT AIR NOW. I'M NOT SURE HOW MANY PEOPLE HAVE FILED A COMPLAINT BUT THIS IS A MASSIVE PROBLEM FOR THE VEHICLE THAT A SIMPLE GOOGLE SEARCH REVEALS. THIS PROBLEM IS RAMAPNT AND THE CAR IS 3 YEARS OLD. FORD CLAIMS THEY HAVE NO RESPONSIBILITY FOR $50,000 DOLLAR CAR HAVING MECHANICAL FAILURES 3 YEARS AFTER IT WAS BUILT. THE CUSTOMER SERVICE REP TOLD ME TO TALK TO THE APPROPRIATE GOVERNMENT AGENCY IF I DIDN'T LIKE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254742September 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM
2016 FORD MUSTANG WITH 2.3L ENGINE WITH AUTOMATIC TRANSMISSION. ENGINE STALLS WHILE COMING TO A STOP AT A STOPLIGHT AND DOES NOT RESTART MAKING THE VEHICLE INOPERABLE IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253471September 5, 2019
UNKNOWN OR OTHER
I AM POSTING ABOUT THE 2016 FORD MUSTANG. I WANTED TO ADD MY COMPLAINT BECAUSE I KNOW IT IS AN ONGOING ISSUE THAT FORD SHOULD HAVE FIXED FOR IT'S CUSTOMERS.IT IS A LEAK IN THE EVAPORATOR CORE WHERE THE AIR STOPS WORKING (BLOWING WARM AIR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253074September 3, 2019
UNKNOWN OR OTHER
I WAS DRIVING CAR UNDER NORMAL CONDITIONS WHEN THE CHECK ENGINE LIGHT CAME ON. BROGHT VEHICLE TO LOCAL AUTOZONE AND WAS GIVEN A P144C CODE. I BROUGHT CAR TO FORD DEALERSHIP AND WAS TOLD EVAP PURGE VALVE WAS DEFECTIVE AND HAD TO BE REPLCED. INVOICE ALSO SHOWS THAT PCM WAS UPDATED TO LATEST CALIBATRION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253071September 3, 2019
ELECTRICAL SYSTEM
MY CAR WAS PARKED AFTER DRIVING AROUND 2 MILES AND HAD BEEN OFF FOR AROUND 2 HOURS.WHEN I RETURNED TO CAR, IT WOULD NOT START AND GAVE ME A MESSAGE SAYING KEY WAS REQUIRED. DASHBOARD LIGHTS, RADIO, AIR BLOWER CAME ON BUT ENGINE WOULD NOT TURNOVER, JUST MADE CLICKING SOUND. I THOUGHT KEY FOB WAS PROBLEM SO TRIED THE SPARE ONE. WHILE WAITING FOR HUSBAND TO BRING EXTRA FOB I NOTICED AIR COMING OUT OF BENTS SMELLED LIKE SULPHER. WHEN SPARE FOB DID NOT FIX PROBLEM, WE CHECKED THE BATTERY AND FOUND THAT THE POSITIVE BATTERY TERMINAL HAD EXCESSIVE CORROSION AND IT WAS SO HOT THAT IT WAS BUBBLING AND THE TENINAL BOLT HAD COMPLETELY CORRODED AND FELL OFF UPON TOUCH. UPON INSPECTION, WE ALSO SAW THAT THE CORROSION HAD ALSO DAMAGED THE END OF THE BATTERY CABLE. FIVE DAYS PRIOR MY VEHICHLE WOULD NOT START AFTER DRIVING AROUND 30 MINUTES AND ALSO SAID "KEY REQUIRED" BUT WHEN I TOOK THE FOB APART TH O LOOK FOR BATTERY AND PUT IT BACK TOGETHER MY CAR STARTED ON THE NEXT TRY. OTHER THAN THAT INCIDENT, THERE HAD BEEN NO PRIOR WARNING THAT ANYTHING WAS WRONG WITH THE BATTERY AND I HAD NO ISSUES STARTING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252204August 29, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING, THE VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED. ON ANOTHER OCCASION, THE CONTACT COULD NOT OPEN THE DOOR TO EXIT THE VEHICLE. WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE. THE VEHICLE WAS TOWED TO CARMODY FORD (1111 NY-29, GREENWICH, NY 12834, (518) 692-2246), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245633August 22, 2019
FUEL/PROPULSION SYSTEM
DRIVING (IN MOTION)AT A HIGH OR LOW SPEED THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY CHANGE THE SPEED OF THE VEHICLE STALLING WHICH COULD'VE CAUSE ME MY LIFE AND INNOCENT OTHER DRIVER THEIR LIFE WITH THE VEHICLE STALLING AS SOON AS THE CHECK ENGINE LIGHT CAME ON 270 HIGHWAY IN MARYLAND. I TRIED TO DRIVE ON THE STREET TO PARK MY VEHICLE DURING A SLOWING SPEED THIS PROBLEM HAPPENED AGAIN THAT A VEHICLE ALMOSTED REAR END MY VEHICLE DUE TO THE SUDDEN STOP AND STALLING .I PURCHASED THIS VEHICLE BRAND NEW LESS THAN 25000 MILES . I WAS RESEARCHING MANY FORD OWNERS HAD THIS SAME ISSUE WITH LESS OR HIGH MILES . WHY HAVEN'T FORD MAKE A RECALL FOR EVERYONE SAFETY. CODE P144C IS A COMMON PROBLEM REPORTED BY CONSUMERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245312August 20, 2019
STRUCTURE:BODY
DOOR LATCH ALLOWS DOOR TO OPEN WHEN DRIVING. PAWL SPRING TAB IN DOOR MAY BE BROKEN AND WAS PART OF THE FORD 2015 RECALL TO FIX. MY CAR IS A 2016 BUT MADE WITH 2015 PARTS.MY DEALER WON'T FIX THE PROBLEM. RECALL # 16S30
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244594August 17, 2019
UNKNOWN OR OTHER
AIR CONDITIONING EVAPORATOR CRACKED AND LEAKING, CAUSING HOT AIR TO BE BLOWN FROM DRIVER SIDE AIR DUCTS. DIAGNOSIS PERFORMED BY FORD DEALERSHIP, REQUIRED REMOVE AND REPLACEMENT OF EVAPORATOR AND CONNECTING HOSES. TOTAL COST $1850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244597August 17, 2019
FUEL/PROPULSION SYSTEM
FUEL EVAPORATOR VALVE FAULTY. VALVE WOULD STICK OPEN, CAUSING VEHICLE TO STALL DIRECTLY AFTER FUELING. I ORDERED THE PART THROUGH A FORD DEALERSHIP. REPLACEMENT OF FUEL EVAPORATOR VALVE ELIMINATED THE ISSUE. PART COST $45
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244053August 14, 2019
ELECTRICAL SYSTEM
I DROVE UP TO MY GYM, GOT OUT OF MY CAR, LOCKED IT AS USUAL SO NOTHING OUT OF THE ORDINARY. WENT BACK OUT TO MY CAR ABOUT 30 MIN LATER AND SAW SMOKE BILLOWING FROM WINDOWS... OPENED MY DOOR PASSENGER SIDE AND MY GLOVE COMPARTMENT WAS THE SOURCE SO I OPEN IT AND ALL I SAW WERE FLAMES LEAPING FROM THE TOP OF THE COMPARTMENT AND FLAMES COMING OUTTA THE AIR VENTS. WITHIN MINUTES THE ENTIRE GLOVE BOX COMPARTMENT AS WELL AS THE DASH ITSELF MELTED ONTO THE FLOORBOARD. SOME GENTLEMAN FOUND A FIRE EXTINGUISHER AND PUT IT OUT BEFORE THE FIRE DEPARTMENT EVEN ARRIVED. IM JUST LUCKY I WASN'T IN IT BUT THIS HAD TO BE SOME MANUFACTURE DEFECT IN THE WIRING BECAUSE I BELIEVE THAT IT STARTED ABOVE THE GLOVE BOX RIGHT WERE THE WIRE HARNESSES ENTER THE CAR THROUGH THE FIRE BREAK BETWEEN THE CAR AND ENGINE COMPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11242659August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHEN SHE TURNED THE STEERING WHEEL, THE VEHICLE MADE A LOUD, CRACKING SOUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE EVAPORATOR CORD WAS LEAKING AND THAT THE AIR COMPRESSOR NEEDED REPLACING. THE MECHANIC ALSO INFORMED THE CONTACT THAT THE FAULTY COMPRESSOR WAS RELATED TO THE NOISES SHE HEARD. THE CONTACT SPOKE WITH NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350 (678) 809-5711) AND WAS REFERRED TO NHTSA TO FILE A SAFETY COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233737July 22, 2019
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, UNKNOWN OR OTHER
ON FRIDAY, JULY 19, 2019, MY SON WAS DRIVING ON I-75 IN FLORIDA, GOING FROM UNIV OF TAMPA TO FERNANDINA BEACH. WHILE DRIVING ON THE HIGHWAY (APPROX 70 MPH), THE DRIVER'S SIDE DOOR UNLATCHED - THIS HAPPENED TO HIM TWICE ON THE TRIP. HE PULLED OVER & HAD TO CLOSE THE DOOR. HE MENTIONED THAT THIS HAD HAPPENED TO HIM ONCE BEFORE A FEW WEEKS AGO. THERE IS A FORD RECALL FOR THIS PROBLEM FOR 2015 MUSTANGS BUT NO RECALL FOR 2016.*DT VEHICLE HAS BEEN REPAIRED 7/23/19. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232944July 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HELLO, I AM REPORTING ON STALL OF 2016 FORD MUSTANG ECO BOOST, WHILE WE ARE ON SIGNAL OR TRYING TO DRIVE VEHICLE IN RAMP SUDDENLY VEHICLE STOPS AND WHILE BRING THE STICK TO NEUTRAL AND TRYING TO START THE VEHICLE DOESN'T START. THIS HAS ENCOUNTERED ONCE AT HIGHWAY WHICH CAUSED A TRAFFIC JAM FOR NOT ABLE TO START VEHICLE FOR 5-7 MINUTES, I HAVE REPORTED THRICE IN LAST 2 YEARS TO SERVICE AND NOT RECEIVED RIGHT RESPONSE ON CONDITION, AFTER 6 MONTHS RECENTLY I ENCOUNTERED THE SAME ISSUE IN JULY 2019 WHICH CONCERNS 4TH TIME. NEED SUPPORT RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230804July 10, 2019
UNKNOWN OR OTHER
TOOK MY CAR TO FORD DEALERSHIP THEY SAID AIR-CONDITIONER EVAPORATOR CORE IS OUT THEY HAVE RECEIVED MANY COMPLAINTS AND MIGHT ONE DAY HAVE A RECALL.. NO AC ON A TWO-YEAR-OLD CAR WITH 40,000 MILES. VERY POOR QUALITY NOT WORTH THE MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218383June 6, 2019
AIR BAGS
WHEN VEHICLE SITS IN HOT SUN WHILE PARKED NOT IN OPERATION THE AIRBAG LIGHT WILL STAY ON WHEN CAR IS STARTED. IT STAYS ON UNTIL CAR IS DRIVEN FOR ABOUT 10 MINS OR SO AND THE CAR IS TURNED OFF AND BACK ON. THIS ONLY HAPPENS ON HOT SUNNY DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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