Ford Mustang Complaints (2008)

347 consumer complaints on file.

#10632726September 12, 2014
POWER TRAIN
EVERY OTHER TIME I START FROM A STOP THE CLUTCH SHAKING THE HOLE CAR AND IN REVERSE AT 1MILE AN HOUR DOING THE SAME THING I JUST BOUGHT THIS CAR LIKE A MONTH AGO NOT TO HAPPY WITH IT.ITS VERY DANGEROUS.I LOOK THIS PROBLEM UP AN EVERYONE IS HAVING THIS PROBLEM FORD WILL NOT FIX IT WITHOUT PAYING 2800.00 I DON'T THINK I SHOULD PAY I JUST GOT THE CAR PLEASE HELP PLEASE HELP PLEASE HELP..............:-( *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619343August 6, 2014
STRUCTURE:BODY
PAINT ON UNDERSIDE AND FRONT EDGE OF THE HOOD IS BUBBLING UP, ALSO THE PAINT IS DELAMINATING AROUND THE REAR GLASS, THE REAR QTR GLASSES ARE DELAMINATING, THE INSIDE REARVIEW MIRROR GLASS IS LOSING ITS BACKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617749July 30, 2014
STRUCTURE:BODY
SHORTLY AFTER THE WARRANTY ON THE VEHICLE EXPIRED I NOTICED PAINT BUBBLES ON THE FRONT LIP OF THE HOOD. I WAS STILL TWO YEARS AWAY FROM PAYING OFF THE VEHICLE. I BROUGHT THE CAR TO THE DEALERSHIP WHERE THEY TOOK PHOTOS AND RECOMMENDED A COMPLETE HOOD REPLACEMENT. FORD REFUSED TO FUND EVEN A PORTION OF THE COST TO FIX THE PROBLEM. INTERNET MUSTANG FORUMS HAVE MULTIPLE THREADS ABOUT THIS PROBLEM. APPARENTLY IT BEGAN WITH MODEL YEAR 2004. I CONTACTED FORD DIRECTLY AND WAS TOLD THEY WOULD NOT HELP ME. I CONTACTED THE MASSACHUSETTS ATTORNEY GENERAL'S OFFICE. THEY CONTACTED FORD AND FORD REFUSED TO TALK TO THEM ABOUT THE PROBLEM. THEY SENT ME AND THE MASS AG A LETTER STATING THAT THEY WOULD NOT HELP AND THEY WOULD NOT TALK TO US ABOUT THE PROBLEM ANYMORE. THE PROBLEM CONTINUED TO PROGRESS THROUGHOUT THE ENTIRE HOOD. I WAS RECENTLY FORCED TO PURCHASE AN AFTERMARKET HOOD BECAUSE THE PAINT WAS GONE FROM SEVERAL SECTIONS OF THE STOCK HOOD. I ATTEMPTED TO PURCHASE A NEW STOCK HOOD BUT THE DEALERSHIP SAID THAT THE PROBLEM WOULD PROBABLY HAPPEN AGAIN ON THE NEW HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610762July 15, 2014
STRUCTURE
THE SOFT CONVERTIBLE TOP ON MY CAR IS DRY ROTTED AND FALLING APART. IT IS A TAN TOP. I THOUGHT IT WAS JUST MINE, HOWEVER SINCE THIS, I HAVE NOTICED ALMOST EVERY SINGLE TAN TOP I HAVE SEEN, EVEN ON THE NEWER CARS, ARE THE SAME AS MINE AND ARE PEELING ALL ALONG THE EDGES. THEY ARE FALLING APART PERIOD. THERE ARE SO MANY THINGS THAT ARE OBVIOUSLY DEALER DEFECTS THAT SHOULD BE RECALLED IT IS PATHETIC. THE TRUNK SCREWS THAT ARE SUPPOSED TO HOLD THE LINERS DOWN, FALL APART AND COME LOSE. NOTHING YOU DO CAN HOLD THEM IN PLACE. WAY TOO MANY ISSUES TO LIST RIGHT NOW. I JUST WISH FORD WOULD STEP UP AND TAKE RESPONSIBILITY FOR THESE ITEMS AND MAKE THEM RIGHT. THESE ARE BEAUTIFUL CARS AND I LOVE MINE, I JUST HATE THAT IT IS PUT TOGETHER CRAPPY AND SLOPPILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607069June 30, 2014
VEHICLE SPEED CONTROL
I WAS MERGING ONTO THE I-5 FREEWAY NEAR A BIG MALL WITH FAIRLY HEAVY TRAFFIC AND I "FLOORED" IT, OR CLOSE TO FLOORING IT, TO GET UP TO SPEED TO MERGE. I GOT ONTO I-5 AND LET UP ON THE GAS AT ABOUT 60 MPH TO GO WITH THE FLOW, BUT I COULD HEAR THE ENGINE GROWLING AND THE CAR JUST KEPT GOING FASTER. THE ACCELERATOR WAS STUCK! I STEPPED HARD ON THE BRAKE BUT IT BARELY SLOWED THE CAR. I THEN TRIED TAPPING THE ACCELERATOR BUT THE LITTLE MOVEMENT JUST MADE THE CAR GO FASTER AND DID NOT UNSTICK THE ACCELERATOR. I WAS REALLY CLOSE TO A MAJOR COLLISION, I COULD NOT GO INTO ANY OTHER LANE AND I WAS VERY QUICKLY APPROACHING THE VEHICLE IN FRONT OF ME. I WAS JUST TRYING TO FIGURE OUT IF I SHOULD PULL THE HAND BREAK OR TURN THE CAR OFF WHEN I THOUGHT TO USE MY LEFT FOOT TO PULL BACK ON THE AFTERMARKET FLOOR MAT. I DID THIS WITH MY FOOT STILL ON THE BRAKE AND SHORTLY THEREAFTER THE ISSUE RESOLVED JUST BEFORE HITTING ANYONE. I WAS 85% SURE IT WAS THE FLOOR MAT, BUT THEN WHEN I GOOGLED THE ISSUE, I SEE PRETTY MUCH THE EXACT SAME STORY AND IN THOSE INCIDENTS IT WAS NOT THE FLOOR MAT. I TOOK THE MAT OUT AT AS SOON AS I COULD. WHEN I GOT HOME I TRIED TO SEE IF I ACTUALLY COULD MOVE THE AFTERMARKET RUBBER MAT AND IT DID NOT REALLY MOVE. SO NOW I AM 85% SURE IT WAS THE CAR AND NOT THE MAT. NOT BEING 100% SURE OF WHAT CAUSED THE PROBLEM HAS ME VERY NERVOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567634March 6, 2014
VEHICLE SPEED CONTROL
DRIVING MY 2008 FORD MUSTANG GT HOME FROM WORK WHEN THE THROTTLE GOT STUCK WIDE OPEN I PLACED ON MY WEIGHT ON THE BRAKE AND IT DID NOTHING I THEN THREW IT INTO PARK AND THE CAR RED LINED AT 8000+ RPMS I HIT THE PERSON IN FRONT OF ME AND A PARKED CAR ON THE SIDE OF THE ROAD I TURNED OFF THE CAR AND RESTARTED IT CAR REVVED OUT AGAIN DID IT AGAIN EVERYTHING WENT BACK TO NORMAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556600December 19, 2013
VEHICLE SPEED CONTROL
THE GAS PEDAL WILL BE STUCK ACCELERATING, AND WILL NOT STOP. THE MAT WAS NOT EVEN ON THE FLOOR WHEN THE INCIDENTS OCCURRED. DRIVING DOWN INTERSTATE AND ALSO A BACK ROAD, HIT THE BREAK DOES NOT STOP OR DISENGAGE THE VEHICLE; TAP PEDAL DOES NOT DISENGAGE SPEEDS UP MORE AND REMAINS STUCK. THIS IS THE 3RD TIME THIS HAS HAPPENED, AND LUCK IS THE ONLY REASON AN INJURY HAS NOT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543695September 15, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
SEPT 14 2013. 1400 ON US 59S I WAS DRIVING IN THE FAR RIGHT LANE, AND A FUNERAL PRECESSION WAS EXITING RIGHT SO WE SLIGHTLY DECELERATED AND SWITCHED TO THE MIDDLE LANE. AS I ACCELERATED TO ACQUIRE THE HIGHWAY SPEED LIMIT THE GAS PEDAL GOT STUCK; IMMEDIATELY I KNEW THERE WAS A PROBLEM AND TOLD FIANCE TO CALL 911. I BEGAN TO CONTINUOUSLY PRESS ON THE BRAKE PEDAL WITH MY ENTIRE BODY WEIGHT. IT SLOWED THE CAR TO APPROXIMATELY 60 MPH AND IF I TRIED TO LIFT MY FOOT FROM THE BRAKE PEDAL THE CAR WOULD ACCELERATE EVEN MORE. ON THE PHONE WITH 911 --207PM-- WE WERE TRYING TO STOP THE VEHICLE. I MOVED MY CAR TO THE LEFT LANE AND THEN TO THE LEFT SHOULDER LANE. (DURING THIS TIME I WAS CONTINUOUSLY TRYING TO BRAKE AND SHIFT MY CAR TO NEUTRAL BUT IT WOULDN'T BUDGE; STILL BRAKING WITH THE BRAKE PEDAL, I TRIED TO APPLY THE EMERGENCY BRAKE) FIANCE QUICKLY RE-DIALED 911 TO GIVE OUR LOCATION AND LET THEM KNOW THAT THE CAR WAS COMPLETELY OUT OF OUR CONTROL AND THAT THIS WAS AN IMMEDIATE EMERGENCY. THE 911 OPERATOR TOLD MY FIANCE THAT A POLICE DISPATCHER WOULD BE CALLING HER BACK, TO WHICH SHE REPLIED WE NEEDED HELP IMMEDIATELY BECAUSE WE WERE APPROACHING ON SLOWER TRAFFIC. VERY QUICKLY AFTER, THE LEFT SHOULDER LANE ENDED SO I WAS FORCED TO MOVE THE CAR INTO THE FARTHEST LEFT LANE. IT SOON BECAME APPARENT THAT WE WOULD NOT AVOID A COLLISION, AND MY CAR HIT THE BACK OF A YELLOW SCION TC GOING APPROXIMATELY 100MPH. THE AIRBAGS DEPLOYED RIGHT AWAY, MAKING IT UNCLEAR IF WE HIT ANY OTHER CARS. THE FINAL IMPACT THAT STOPPED OUR CAR WAS A CONCRETE BARRIER ON THE RIGHT SIDE OF THE HIGHWAY. MY FIANCE AND I IMMEDIATELY EXITED THE CAR AND STEPPED AWAY WHILE WE SIGNALED FOR HELP. WITHOUT A DOUBT OUR LIVES COULD HAVE BEEN TAKEN AWAY FROM US DUE TO THIS EVENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10542923September 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 134,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537680August 28, 2013
ENGINE
WHEN ACCELERATING THE CAR WENT INTO LIMP MODE WHILE MERGING INTO TRAFFIC. THE MERGE IS RIGHT BEFORE A BRIDGE SO I HAD TO CREEP ACROSS UNTIL I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD. ENGINE DID NOT STALL BUT THERE WAS NO CONTROL IN THE GAS PEDAL. HAPPENED AGAIN EXACTLY ONE WEEK LATER. THANKFULLY TRAFFIC WAS ABLE TO PASS ME AND NOT REAR-END ME SINCE CAR SPEED DROPPED QUICKLY. THROTTLE BODY IS BEING REPLACED TODAY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532959July 31, 2013
POWER TRAIN
TO WHOM IT MAY CONCERN: I WAS DRIVING MY 2008 MUSTANG SHELBY GT 500 AND STOPPED ON A HILL AND WHEN TRYING TO START CLUTCH SLIPPED AND ALMOST GOT HIT BY THE CAR BEHIND ME. I HAVE DRIVEN MANUAL TRANSMISSION CARS ALL MY LIFE AND HAVE NEVER HAD A CAR WITH 6000 MILES WITH CLUTCH FAILURE. I CONTACTED FORD AND WAS INFORMED BY THEM THAT IT WOULD NOT BE COVERED UNDER WARRANTY. I DID SOME INTERNET RESEARCH AND FOUND SEVERAL COMPLAINTS LIKE MINE LOOKING FOR HELP FROM FORD AND HAVE RECEIVED THE SAME RESPONSE. I HAVE SHARED MY RESEARCH AND I HAVE RECEIVED GENERIC ANSWERS. FORD IS VERY AWARE OF THE INFERIOR CLUTCHES THEY PUT IN THESE CARS AND ARE ONLY TRYING TO EVADE A RECALL. I AM ASKING FOR YOUR HELP CONVINCING FORD TO DO THE HONORABLE THING ESPECIALLY THE HIGH COST OF THESE CARS. IF YOU DO YOUR OWN INVESTIGATING AND YOU WILL FIND MULTIPLE PROBLEMS BEING DISCUSSED ON THE INTERNET. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519866June 14, 2013
STRUCTURE:BODY
PAINT BUBBLING ON FRONT EDGE OF HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510659May 5, 2013
POWER TRAIN
BOUGHT CAR NEW. DURING A ROUTINE MAINTENANCE SERVICE, I ASKED THE DEALER TO ADJUST THE CLUTCH. DEALER STATED THAT CLUTCH IS SELF-ADJUSTING, AND CHARGED $50 TO PERFORM SERVICE. HOWEVER, DEALER STATED THAT CLUTCH DISC IS SEVERELY WORN AND HAS ABOUT 6000 MILES OF SERVICE LIFE LEFT. I ASKED DEALER TO REPLACE WHILE STILL UNDER LESS THAN 12,000 MILE OR ONE YEAR WARRANTY. DEALER REFUSED. I CONTACTED FORD CUSTOMER RELATIONS AND THEY SAID THEY HAVE RECEIVED COMPLAINTS, BUT HAVE NOT AND WILL NOT REPLACE. I SENT LETTER TO FORD CEO AND RECEIVED A PHONE CALL FROM AN EXECUTIVE ASSISTANT TO CEO THAT SAID THAT THEY UNDERSTOOD MY CONCERN BUT STILL WOULD NOT REPLACE. I AM A 35+ YEAR EXPERIENCED MANUAL TRANSMISSION USER AND AM THE ONLY ONE WHO HAS DRIVEN THE CAR, AND DO NOT ABUSE THE CAR. THIS WILL BECOME A SAFETY ISSUE WHEN THE CLUTCH FAILS BECAUSE IT WILL MOST LIKELY HAPPEN ON PUBLIC HIGHWAYS. CAR IS CURRENTLY AT 12000 MILES AND I AM CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499208February 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT STATED THAT THE WHILE DRIVING APPROXIMATELY 40 MPH , THE CLUTCH AND BRAKE PEDAL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE, CLUTCH PEDAL ASSEMBLY AND THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497421February 13, 2013
POWER TRAIN:CLUTCH ASSEMBLY, SEAT BELTS:FRONT:RETRACTOR
2008 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO A SLIPPING CLUTCH AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER ALSO STATED THE RETRACTOR WAS REPLACED, DUE TO THE SEAT BELT NOT RETRACTING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494690January 25, 2013
STRUCTURE
I WAS DRIVING MY RECENTLY PURCHASED 08 MUSTANG (LEAST YEAR) IN THE HEAVY RAINS WE WERE HAVING. TO MY UTTER DISMAY, IT STARTS GUSHING, NOR LEAKING, GUSHING IN THROUGH WHAT SEEMED TO BE UNDER MY PASSENGER SIDE DASH. IT FLOODED MY FRONT PASSENGER FLOOR SIDE SO BAD, IT WENT THROUGH TO THE BACK PASSENGER SEAT FLOOR BOARD. I HAVE "RECENTLY" FOUND ONLINE, WHERE NUMEROUS, NUMEROUS PEOPLE ARE HAVING THE EXACT SAME PROBLEM WITH THEIR MUSTANGS. FORD HAS BEEN CONTACTED AND WILL DO NOTHING TO MY KNOWLEDGE AS OF THE WRITING OF THIS. I, LIKE MANY OTHERS, AM CONCERNED OF THE DAMAGE IT IS DOING TO MY CAR UNDERNEATH THE CARPETING. I AM CONCERNED ABOUT RUST IN THE BODY OF MY CAR UNDERNEATH THE CARPET AND WHAT ALL WET CARPET BRINGS WITH IT (I.E. ALLERGIES, MOLD, SMELLS, RUST, DECAY)!!!!! I WOULD THINK FORD WOULD CONSIDER THIS A DEFECT AND MAKE SURE ALL OF THESE CARS ON THE ROADS WITH SUCH DEFECT, WOULD BE REMEDIED. ALSO, MY CAR WAS PURCHASED FROM A FLEET ORGANIZATION. IS THERE ANY WAY I CAN FIND OUT WHO THEY WERE? I DON'T THINK THEY KEPT UP WITH RECALLS ON THIS CAR BECAUSE I RAN A CARFAX AND IT DID NOT SHOW THE DEALER RECALL RELATED ITEMS. I THINK IT IS REALLY SAD SUCH A BEAUTIFUL CAR "MUSTANG", HAS THESE PROBLEMS. I HAVE BEEN AN AVID RETRO MUSTANG FAN, BUT MY LOVE FOR THE CAR IS BEGINNING TO FADE DUE TO FORD MOTOR NOT TAKING RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488989December 17, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT STATED THAT AFTER INSTALLING AFTERMARKET FLOOR MATS, THE FLOOR MAT BECAME LODGED BETWEEN THE ACCELERATOR PEDAL AND THE FLOORBOARD, CAUSING THE VEHICLE TO ERRONEOUSLY ACCELERATE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AS A RESULT. THE FLOOR MATS WERE REMOVED TO PREVENT ANY ADDITIONAL INCIDENTS. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPADATED 01/30/13 *BF UPDATED 1/1/2013 UPDATED 1/1/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488029December 11, 2012
STRUCTURE:BODY
MY PAINT LOCATED NEAR MY HOOD PINS IS BUBBLING DUE TO OXIDATION/RUST MAINLY, FROM WHAT I HAVE READ, IS DUE TO THE WRONG PART. FORD OR SHELBY HAVE DENIED MY MULTIPLE REQUESTS, EVEN WIRING WARRANTY DATES, TO RESOLVE THIS ISSUE. MULTIPLE 07-08 MUSTANG SHELBY GT'S HAVE THIS SAME ISSUE AND NEITHER COMPANY CAN PROVIDE A SOLUTION OR DEAL WITH THIS ISSUE. PLEASE HELP US OWNERS KEEP OUR CARS NICE WITHOUT HAVING TO PAY OUT OF POCKET AND BE COVERED UNDER WARRANTY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465630July 14, 2012
STRUCTURE:BODY
THE CLEAR COAT IS BUBBLING/POPPING OFF ON THE HOOD AND FENDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465280July 11, 2012
STRUCTURE:BODY
AFTER HEAVY RAINFALL, I FOUND THAT THERE WAS WATER LEAKING IN THROUGH DASH BEHIND THE GLOVE BOX ON PASSENGER SIDE OF MY VEHICLE ALLOWING WATER TO BUILD UP IN THE PASSENGER SIDE FLOORBOARDS/CARPET. IT WAS UNKNOWN ORIGINALLY WHERE WATER WAS COMING FROM BUT AFTER MOST RECENT STORM, WHILE I WAS DRIVING VEHICLE, WATER LITERALLY STARTED FALLING IN AND ON TO FLOORBOARD DIRECTLY FROM BEHIND GLOVE BOX, COMING IN AT STEADY STREAM, SOAKING PASSENGER SIDE CARPET/FLOOR MAT/JUTE. I HAVE PERSONALLY LOOKED UP THIS ISSUE AND FOUND SEVERAL COMPLAINTS OF OTHER MUSTANG OWNERS DEALING WITH SAME ISSUE AND MENTIONING THAT FORD HAS PRODUCED A BULLETIN FOR THIS ISSUE BUT NOT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang