Ford Mustang Complaints (2013)

271 consumer complaints on file.

#10516015June 10, 2013
POWER TRAIN
I ACCELERATED FROM A TRAFFIC LIGHT, FROM A FULL STOP. AT APPROXIMATELY 20 MPH I DEPRESSED FULLY THE CLUTCH PEDAL IN ORDER TO SHIFT INTO 2ND GEAR. THE CLUTCH PEDAL REMAINED IN THE FULLY DEPRESSED POSITION AND DID NOT RETURN TO THE RAISED POSITION. THE GEAR SHIFT LEVER COULD NOT BE MOVED INTO ANY GEAR, BUT COULD BE MOVED FREELY WITHIN THE NEUTRAL POSITION. I RAISED THE CLUTCH PEDAL BY PLACING THE TIP OF MY SHOE UNDER IT AND PULLING UPWARD, BUT NO CHANGE WAS OBSERVED IN THE OPERATION OF THE GEAR SHIFT LEVER. I COULD START, AND TURN OFF THE ENGINE AS USUAL, THUS I HAD POWER BRAKES AND POWER STEERING AS I PUSHED THE CAR AND THEN COASTED TO A STORE'S PARKING LOT. I HAD THE CAR TOWED HOME. THERE WAS NO CHANGE IN THE OPERATION OF THE GEAR SHIFT LEVER OR THE CLUTCH PEDAL AFTER THE CAR HAD BEEN PARKED OVERNIGHT. THE CLUTCH PEDAL REMAINS FULLY DEPRESSED, UNLESS ONE RAISES IT. THE CONDITION DESCRIBED ABOVE HAS NOT AFFECTED THE OPERATION OF THE STARTER INTERLOCK, THUS THE ENGINE WILL NOT START UNLESS THE CLUTCH PEDAL IS FULLY DEPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516099June 10, 2013
SERVICE BRAKES
WHEN I FIRST PURCHASED MY VEHICLE, I NOTICED THAT THE VEHICLE WOULD MAKE A GRINDING SOUND LIKE METAL ON METAL WHEN I WOULD PUSH THE BRAKES TO STOP. THIS FIRST HAPPENED AT AROUND 2K MILES. I SPOKE WITH THE SERVICE DEPARTMENT. THEY ASKED ME A QUESTION, THEY ASKED "HOW OFTEN DO YOU DRIVE THE VEHICLE?" THEN THEY PROCEEDED TO TELL ME THAT "IF YOU DONOT DRIVE IT ENOUGH, IT IS RUST ON THE ROTORS CAUSING THIS NOISE." THEY TOLD ME THERE IS NOTHING WRONG WITH IT AND THAT WAS THAT. I LATER ON TOOK MY VEHICLE IN WITH THE SAME COMPLAINT AT AROUND 10K MILES WHEN I WANTED TO HAVE MY OIL CHANGED AND MY TIRES ROTATED. I WANTED THEM TO CHECK MY BRAKING SYSTEM WHILE DOING THAT. AFTER SERVICE WAS DONE, THEY INFORMED ME THAT NO ISSUES WERE FOUND WITH MY BRAKES, OR THE BRAKING SYSTEM. MY VEHICLE STILL MAKES THE NOISE WHEN I PUSH THE BREAKS. I AM NOT SURE IF THERE IS ANYONE ELSE HAVING THIS ISSUE, BUT THE ISSUE IS STILL HAPPENING TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514962June 4, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514965June 4, 2013
SERVICE BRAKES, SUSPENSION
UNDER MODERATE TO HEAVY BRAKING THE CARS BRAKE PEDAL WILL PULSATE AND GO TO THE FLOOR BUT THE VEHICLE WILL STILL BE MOVING FORWARD AND TAKE AN EXTENDED TIME TO SLOW DOWN. FORD STATES THATS THIS IS NORMAL OPERATION. LAST TIME I CHECKED WHEN YOU GO TO APPLY THE BRAKES THE VEHICLE IS SUPPOSED TO STOP NOT TAKE ITS SWEET TIME SLOWING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511267May 9, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT FOR FURTHER ANALYSIS. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INFLUX OF VEHICLES OF THE SAME MAKE AND MODEL THAT WERE EXPERIENCING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,900. ...UPDATED 05/29/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501867March 6, 2013
POWER TRAIN
WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE VEHICLE WOULD NOT SHIFT INTO 3RD WITH THE CLUTCH FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER IMMEDIATELY. THE DEALER ACKNOWLEDGE THE ISSUE BUT WAS UNABLE TO REPAIR THE ISSUE STATING THAT THEY WERE TOLD FROM FORD MOTOR COMPANY THAT IT WAS NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500868February 28, 2013
SUSPENSION, FUEL/PROPULSION SYSTEM, POWER TRAIN
# 1 STEERING/SUSPENSION NOISE IN THE FRONT OF THE CAR (BUSHING - CR3Z-3078-C AND CR3Z-3079-C ARM ASY).# 2 FSA 12E06 POWERTRAIN CONTROL MODULE.# 3 CHECK FUEL FILL INLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495356January 31, 2013
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THE VEHICLE FAILED TO SHIFT INTO 3RD GEAR, WHICH HAD OCCURRED SEVERAL TIMES. THE CONSUMER STATED THE VEHICLE DID NOT SHIFT INTO SECOND GEAR ONCE. UPDATED 03/27/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491687January 7, 2013
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475828September 18, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
INCIDENT: WHILE WAITING IN THE LEFT TURN LANE FOR THE LEFT TURN LIGHT TO TURN GREEN I HAD MY FOOT ON THE BRAKE. I WAS BEHIND ANOTHER LEFT TURNING VEHICLE. WHEN THE LIGHT CHANGED I TOOK MY FOOT OFF THE BRAKE SO TO APPLY PRESSURE ON THE ACCELERATOR. HOWEVER, BEFORE I PUT MY FOOT ON THE ACCELERATOR THE VEHICLE LUNGED FORWARD. FORTUNATELY, I WAS ABLE TO REAPPLY BRAKE AND THE CAR STOPPED. THIS TOOK PLACE ON LEVEL GROUND ON SOUTH BOUND HIGHWAY 19 AT HENRY ST. IN KONA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463238June 27, 2012
FUEL/PROPULSION SYSTEM
WHILE REFUELING MY VEHICLE IN THE NEW CAP LESS FUEL FILLER PORT, AS I PULLED OUT THE NOZZLE EXCESS FUEL SPILLED OUT AROUND THE CAP LESS FILLER PORT. THE DRAINS AROUND THE CAP LESS PORT DRAINED THE SPILLED FUEL INSIDE THE QUARTER PANEL OF CAR WHICH DIRECTED THE FUEL DIRECTLY ONTO THE DRIVERS SIDE MUFFLER. IF MY CAR HAD BEEN HOT, THE FUEL WOULD HAVE IGNITED. THIS SEEMS TO ME TO BE A VERY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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