Ford Mustang Complaints (2000)

395 consumer complaints on file.

#755872December 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR KILLS OUT FREQUENTLY WHEN TURNING; WHEN THE CAR STALLS OUT, THE WHEELS LOCK UP AND NEARLY CAUSE ACCIDENTS. THE STALLING BEGAN IMMEDIATELY AFTER WE PRUCHASED THE VEHICLE. WHEN I TOOK IT INTO THE DEALER, THEY STATED THERE HAD BEEN NUMEROUS COMPLAINTS OF THE MUSTANG GT'S KILLING OUT AROUND CORNERS. THEY HAVE NO FIX AT THIS POINT AND HAVE MADE NO CONCERN FOR MY SAFETY. I'VE NEARLY GOTTEN INTO A HAND FULL OF ACCIDENTS BECAUSE OF THIS "DEFECT". I'M RIDING AROUND IN A BRAND NEW CAR THAT I CONSIDER VERY UNSAFE. YOU NEVER KNOW WHEN IT WILL STALL OUT AND LOCK UP. THE DEALER INITIALLY STATED THEY BELIEVED THE STALLS WERE CAUSED BY THE HOT WEATHER. WELL, IT'S NOW DECEMBER IN DENVER, CO AND IT'S QUITE COLD OUT AND THE CAR IS STILL KILLING OUT AROUND CORNERS. WITHIN THE LAST 3 MONTHS, THE PROBLEM IS OCCURING EVEN MORE FREQUENTLY. THE PROBLEM SEEMS TO BE GETTING WORSE AT TIME PROGRESSES. FORD HAS NOT OFFERED ME A REPLACEMENT VEHICLE UNTIL THEY CAN FIGURE OUT THE PROBLEM. THIS IS MY ONLY VEHICLE TO AND FROM WORK AND I PUT MY LIFE IN JEOPARDY EVERYTIME I DRIVE IT. MY WARRANTY EXPIRES AT 36, 000 MILES AND I WILL BE LEFT TO DEAL WITH THIS PROBLEM THAT I'VE HAD SINCE DAY ONE OF MY PURCHASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755798December 18, 2001
SEAT BELTS:FRONT:RETRACTOR
I HAVE BEEN HAVING A PROBLEM WITH MY SAFETY BELT HARNESS FOR SEVERAL MONTHS NOW. I FEEL THIS IS A SAFETY HAZARD. WHEN I START TO LATCH MY SEAT BELT ON THE DRIVERS SIDE IT WILL TWIST AND I HAVE TO GET OUT OF THE CAR AND HELP IT RETRACKED. SOMETIMES IT WON'T RETRACK PROPERLY AND I HAVE TO WEAR IT AS IS. WHEN THE BELT ISN'T LIKE IT SHOULD BE AND IF I APPLY MY BRAKES TO SUDDENLY STOP IT WON'T CATCH LIKE A SEAT BELT IS SUPPOSED TO. I MADE AN APPOINTMENT ON 12/18/2001 TO HAVE THIS PROBLEM FIX AND THE DEALERSHIP SAID IT WAS CHECKED AND WAS FOUND TO BE IN NORMAL OPERATION. MY CAR DID NOT DO THIS UNTIL A COUPLE OF MONTHS AGO. I KNOW THIS IS NOT NORMAL AND I FEEL IT IS A MAJOR SAFETY HAZZARD. I AM A FAITHFUL SEATBELT WEARER AND I FEEL VERY UNCOMFORTABLE WEARING THIS ONE. I UNDERSTAND THAT YOUR COMPANY DOESN'T GET IN THE AFFAIRS OF THE CUSTOMER AND THE DEALER; HOWEVER THIS ISN'T THE FIRST TIME MY CAR HASN'T BEEN WORKED ON DUE TO THEM NOT FINDING ANYTHING. I STRONGLY FEEL THAT THIS ISN'T THE WAY ALL FORD VEHICLES ARE STRUCTURED. IF THAT WERE TRUE I WOULD HAVE HAD TROUBLE WITH IT A YEAR AGO NOT ONE YEAR AND 6 MONTHS LATER. I DO NOT WISH TO CAUSE PROBLEMS FOR THE DEALERSHIP I AM CONCERNED WITH MY SAFETY WHEN I DRIVE. THE PASSENAGER SIDE SEAT BELT IS FINE. THANK YOU FOR YOUR TIME IN REVIEWING MY CASE. AUDREY CALDWELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900674December 10, 2001
AIR BAGS
CONSUMER WAS GOING ABOUT 3 MPH WHEN VEHICLE TAPPED A POLE AND BOTH AIR BAGS DEPLOYED. NO DAMAGE TO VEHICLE EXCEPT SCRATCH ON RIGHT SIDE OF BUMPER. CONTACTED DEALER, AND DEALER TESTED AIR BAG SENSORS DETECTED IN A CRASH . CONSUMER HAS NO RECOURSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899338November 20, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
FRONT SEAT HEAD RESTS, WHEN FULLY EXTENDED, DO NOT PROVIDE ANY SUPPORT TO NECK IF VEHICLE WAS REARENDED. CONTACTED DEALER, AND DEALER STATED VEHICLE MET FORD STANDARDS. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754426November 12, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR CAUGHT FIRE ABOUT 3 HOURS AFTER DRIVING IT FOR 30 MIN.-CAR IS "TOTALED"*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#753849October 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STALLS WHILE DRIVING, IN TRAFFIC, ON THE FREEWAY, WHERE/WHENEVER. IT JUST CUTS OUT, WHETHER THE ENGINE IS WARM OR COLD. WE HAVE HAD IT TO 5 DIFFERENT DEALERSHIPS TO FIX THE PROBLEM AND THEY SAY THERE IS NOTHING WRONG OR THEY DON'T KNOW WHAT'S WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897382October 5, 2001
AIR BAGS:FRONTAL
VEHICLE WAS GOING 30-40MPH WHEN, ANOTHER VEHICLE RAN RED LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE OTHER VEHICLE. FRONT AIR BAGS DIDN'T DEPLOY. CONSUMER WAS NOT SERIOUSLY INJURED. MANUFACTURER TOLD CONSUMER TO TAKE VEHICLE TO A DEALER, AND WOULD BE A CHARGED TO INSPECT VEHICLE. INSURANCE ADJUSTER WAS COMING OUT TO INSPECT IF VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896279September 13, 2001
AIR BAGS:FRONTAL
WHILE CONSUMER WAS DRIVING BETWEEN 15-20 MPH HAD TO APPLY BRAKES HARD AND BOTH AIRBAGS DEPLOYED. DEALER SAID COMPUTER SHOWED VEHICLE HAD BEEN INVOLVED IN AN ACCIDENT, THAT WAS WHY AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751939September 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE HAD NUMEROUS PROBLEMS WITH THE POWER TRAIN AND THEY REPLACED THE TRANSMISSION AND IS STILL DOING THE SAME THING...WILL NOT REPLACE THE VEHICLE AND SAYS THAT IT DOES NOT FALL UNDER THE LEMON LAW EVEN THOUGH THEY HAVE TRIED TO FIX THE PROBLEM AND HAVE FAILED THREE SEPERATE TIMES....ALL I WANT IS ANOTHER CAR WITHOUT THE PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895653September 4, 2001
SEATS
DRIVERS SEAT CAME DETACHED FROM FLOOR WHILE VEHICLE WAS GOING 35MPH. SEAT ROCKED LIKE A ROCKING CHAIR. CONSUMER HEARD A SNAP, AND SEAT FLEW BACK. DEALER WANTS THE CONSUMER TO BRING VEHICLE IN TO BE LOOKED AT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895678September 4, 2001
AIR BAGS:FRONTAL
VEHICLE WAS HIT ON DRIVERS SIDE, AND DOOR PINNED AND COULD NOT OPEN UPON IMPACT, AIRBAGS DID NOT DEPLOY, MANUFACTURER AND DEALER WILL BE CONTACTED.*AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#895705September 4, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING AND WHEN STEPPING ON BRAKES POWER SEAT WILL AUTOMATICALLY RELEASE ITSELF. POWER SEAT WILL EITHER GO FORWARD OR BACKWARD, AND LOCK ITSELF IN THAT POSITION.THIS PROBLEM HAPPENS INTERMITTENTLY. CONTACTED DEALER AND CAN'T FIND PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895120August 24, 2001
AIR BAGS:SIDE/WINDOW
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, REAR-ENDED ANOTHER VEHICLE AT 35 MPH. UPON IMPACT, DRIVER'S SIDE/ AND PASSENGER'S SIDE AIR BAGS FAILED TO DEPLOY, FORCING DRIVER'S SIDE OCCUPANT INTO STEERING WHEEL HEAD FIRST WHICH BENT STEERING WHEEL. THERE WAS EXTENSIVE DAMAGE TO FRONT END OF VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#751003August 23, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABOUT 2 1/2 MONTHS AGO MY BOYFRIEND WAS DRIVING MY CAR. HE ASK ME IF I HAD EVER HAD THE "BRAKES NOT WANT TO WORK ON ME" I WAS DRIVING AND I CAME TO A STOP SIGN. THERE WERE 2 CARS ALREADY SETTING AT THE SIGN. WHEN I HIT MY BRAKES HARD THEY DID NOT GO DOWN AS THEY NORMALLY WOULD IT FELT LIKE SOMETHHING WAS KEEPING THE BRAKES FROM WORKING. I JERKED THE STEERING WHEEL TO THE RIGHT TO KEEP FROM HITTING THE CARS IN FRONT JUMPING A CURB THEN IT WAS LIKE THE BRAKES KICKED IN AND STARTED WORKING AND LOCKED UP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750719August 18, 2001
SEATS
THE SEAT MATERIAL HAS BEGUN TO DETERIOATE. IT WAS CHANGED WITH ABOUT THREE THOUSAND MILES AND HAS BEGUN ONCE AGAIN. THE PAINT HAS MANY BUBBLES IN THE CLEAR COAT. THE SHEET METAL HAS BEEN REPAIRED, BUT CAME IN WITH MANY PERTRUSSIONS. NOW SHOWING SIGNS OF BUBBLING. WINDOWS RATTLE WHEN NOT FULLY CLOSED. SUNSET FORD WILL NOT COMPLETE ANY WARRANTEE REPAIRS TO MY CAR. THEY SAID THE BUYER SHOULD BEWARE AND IT IS NOW MY PROBLEM, FORD MOTOR COMPANY HAS REFUSED TO INTERVINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750076August 8, 2001
TIRES
CLICKING NOISE COMING FROM TIRE/WHEEL HEARD BETWEEN 10-20MPH. HAVE TAKEN IT TO DEALERSHIP MORE THAN 5 TIMES AND NO SATISFACTION. DEALERSHIP UNABLE TO LOCATE SOURCE OF NOISE AND WILL NOT REPLACE PARTS. HAVE HAD PROBLEM FOR THE PAST 5,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750078August 8, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ENGINE FAILED AFTER OWNING CAR FOR ONLY 2 WEEKS. CAR DIED IN THE MIDDLE OF AN INTERSECTION. TOW TRUCK PICKED IT UP, AND DEALERSHIP SAID THAT THE ENGINE HARNESS WAS NOT PROPERLY WIRED. AIR CONDITIONING MADE LOUD NOISES WHEN RUNNING. DEALERSHIP SAID THAT THE WATER WAS DROPPING DIRECTLY ON TO THE 1500 DEGREE EXHAUST PIPE CAUSING THE LOUD NOISE. BECAUSE THE HEAT SHIELD WASN'T PROPERLY FUNCTIONING, DEALERSHIP PLACED A PIPE UNDERNEATH TO DIVERT THE WATER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749694August 2, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE WINDOW COMES OUT OF TRACK, OUT OF ALIGNMENT AND RAISES HIGHER THAN THE VINYL ROOF SO THE DOOR DOESN'T CLOSE. THIS HAS HAPPENED 4 TIMES BETWEEN 3/22/01 - 7/31/01. THE LAST 2 TIMES IT MALFUNCTIONED, THE DEALER COMPLETELY REPLACED THE WHOLE WINDOW AND REGULATOR. BUT AGAIN IT'S FAILED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749468July 30, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748954July 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
MASTER CYLINDER PROBLEMS. WAS REPLACED/REPAIRED BY DEALERSHIP AND RETURNED. BRAKE STILL MAKES FUNNY NOISE AND IS STILL "MUSHY" WHEN APPLIED. FUEL INJECTION HAS BE REPAIRED 4 GOING ON 5 TIMES NOW. ENGINE MAKES A PINGING/DIESEL SOUND WHEN DRIVEN AT CONSTANT RATE OF SPEED. SOMETIMES AT 30 MPH, SOMETIMES AT HIGHWAY SPEEDS. SENSORS HAVE BEEN REPLACED, INJECTORS HAVE BEEN REPLACED AND STILL NOT FIXED. AT IDLE/STOP CAR JUMPS FORWARD WITHOUT ACCELORATOR APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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