Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11399609March 7, 2021
ELECTRICAL SYSTEM
HEATED COOLED SEATS ARE NOT WORKING. CHECKED THE CONNECTOR PAN UNDERNEATH THE SEAT AND THERE'S A BURNT AREA ON BOTH THE PIN AND ON THE MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399246March 5, 2021
ELECTRICAL SYSTEM
UPDATE INFORMATION THE PROBLEM IS THE BACKUP CAMERA. POOR DESIGN AND INSTALLATION WITH POSSIBLE SHORTNESS OF LENGTH OF WIRING CREATING TOO MUCH TENSION. ANY DEVICE SAFETY DEVICES NEEDS TO BE CORRECTED. THE OTHER PROBLEM LAST MARCH I HAD TO PAY IS THE THIRD BACKUP LIGHT BECAUSE OF POOR WIRING DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399244March 5, 2021
ELECTRICAL SYSTEM
L LAST MARCH 2020 I TOOK MY CAR IN FOR INSPECTION AT MY FORD DEALERSHIP (WYNNE FORD HAMPTON VA) AND INSPECTOR FAILED MY STATE INSPECTION BECAUSE OF THE BACKUP LIGHT NOT WORKING. THE ELECTRICAL WAS REPAIRED. NOW MY BACKUP CAMERA IS NOT WORKING. SAME PROBLEM WITH THE ELECTRICAL WIRING. OSHA STD HAS A QUALITY WORKMANSHIP. FORD HAS MADE A POOR WORKMANSHIP FOR THESE SAFETY DEVICES. NEED A RECALL AT NO EXPENSE FOR CONSUMERS FOR THEIR POOR WORKMANSHIP RELATED TO SAFETY. TOO MANY INDIVIDUALS REPORTED WITH THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399358March 5, 2021
STRUCTURE:BODY
IN MY 2016 FORD MUSTANG ECOBOOST CONVERTIBLE, THE PASSENGER DOOR HAS OPENED (UNLATCHED) MANY TIMES WHILE I HAVE BEEN DRIVING. THE CAR HAS NOT BEEN WRECKED DUE TO MY KNOWLEDGE AND THE CARFAX. THIS DOESN'T OCCUR OFTEN, BUT WHEN IT OCCURS, IT HAPPENS MULTIPLE TIMES IN THAT DAY. IT USUALLY OCCURS WHEN DRIVING ON THE INTERSTATE. THERE IS A RECALL OUT FOR 2015 FASTBACK MUSTANGS FOR THIS ISSUE. BUT I PRESUME THERE IS A SIMILAR ISSUE WITH 2016S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399128March 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
APPROXIMATELY 31,000 MILES BUT WARRANTY HAS EXPIRED DUE TO LAPSE OF TIME - HE A/C HAS FAILED DUE TO WHAT THE DEALERSHIP CALLED A KNOWN ISSUE; HOWEVER, EVEN THOUGH MILEAGE WOULD STILL BE UNDER WARRANTY BECAUSE THE CAR IS GREATER THAN 3 YEARS OLD THEY WILL NOT COVER THIS COSTLY REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396226February 15, 2021
ELECTRICAL SYSTEM
BURNED ELECTRICAL CONNECTER CONTROLLING FRONT SEAT HEATING AND COOLING. THE FOLLOWING IS FROM THE REPAIR WORK ORDER: #1 91MBZS SEATS INTERNAL GUEST STATES HAVC FOR FRONT SEATS NOT GETTING COLD OR HOT BURN CONNECTOR GOING TO THE HVAC CONTROL UNIT UNDER THE FRONT PASSENGER SEAT. I STARTED OFF MY CHECKING POWER TO THE HVAC MODULE TO SEE IF THERE WAS A SHORT BEFORE THE CONTROL UNIT. I REMOVED THE SEAT AND HVAC MODULE TO CLEAN THE PINS ON IT THAT WERE AFFECTED BY THE CONNECTOR. AFTER THAT I REPLACED SEAT HARNESS THAT GOES TO THE HVAC CONTROL MODULE. I THEN PUT THE SEAT BACK IN AND CLEARED THE CODES. BOTH THE HEATED AND AIR CONDITIONED FUNCTION OF THE DRIVER AND PASSENGER SEAT WORK. QTY PART NUMBER DESCRIPTION UNIT TOTAL 1 MBEU5Z14A699C WIRE ASSY INTERNAL TOTAL PARTS: 0.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387105January 8, 2021
POWER TRAIN
IN MY 2016 FORD MUSTANG ECO-BOOST, I STARTED MY VEHICLE AND NOTICED THE AIR WAS NOT AS COOL AS IT WAS IN THE PAST. I DID NOT PAY MUCH ATTENTION AS I DID NOT HAVE FAR TO DRIVE. THE NEXT TIME I STARTED THE VEHICLE THE AIR CONDITIONING HAD STARTED TO BLOW WARM AIR, AFTER AWHILE I NOTICED A WHITE FILM ON THE INTERIOR OR THE CABIN. I LOOKED UP SEVERAL FORUMS ON WHAT THIS ISSUE COULD BE AND THERE ARE MULTIPLE MUSTANG OWNERS OF THIS YEAR THAT ARE EXPERIENCING THE SAME THING AND IT SEEMS TO BE THE EVAPORATOR CORE. SO I TOOK IT TO A LOCAL MECHANIC AND THEY INFORMED ME IT WOULD COST $1900 TO FIX THE SYSTEM DUE TO THE LABOR OF TAKING OUT THE DASH. I HAVE BEEN A FORD OWNER ALL MY LIFE AND THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384233December 20, 2020
POWER TRAIN
MANUAL TRANSMISSION, CLUNKING AND KNOCKING FROM CLUTCH WHILE DRIVING, WILL NOT ENGAGE INTO GEAR SMOOTHLY, LOCKED OUT OF GEAR DURING ACCELERATION, KNOCKING FROM TRANSMISSION WHEN SHUTTING VEHICLE OFF, JERKING AND HESITATION WHEN ACCELERATING AT LOW RPMS, INTERMITTENT VIBRATION WHEN DECELERATING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378568December 8, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE COMING TO A STOP WITH THE CLUTCH PRESSED IN THE CAR WILL RANDOMLY TURN OFF INTERMITTENTLY. THIS HAS NOW JUST BEGAN HAPPENING, ALTHOUGH IT HAS NOW HAPPENED TO ME TWICE IN 1 MONTHS TIME. I HAVE ALSO BEEN READING ON S550 MUSTANG FORUMS (YEARS 2015 - PRESENT) THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT SEEMS LIKE AN ELECTRICAL ISSUE OR SOMETHING AS THERE ARE PEOPLE WITH COMPLETELY STOCK CARS THAT ARE AFFECTED BY THIS, AND ALSO PEOPLE WITH 2018+ NEWER MUSTANGS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378170December 6, 2020
ENGINE
AFTER HAVING THE CAR FOR 5 MONTHS (59,000 MI) THE ENGINE BLEW UP WHILE DRIVING 60MPH ON A STATE HIGHWAY AND DROPPED ALL OF ITS OIL. THE ECOBOOST MUSTANGS ARE INCREDIBLY PRONE TO THIS ISSUE AND FORD IS JUST SWEEPING THEM UNDER THE RUG. FORD HAD MY CAR FOR 4 MONTHS WHEN IT WAS MISFIRING (WHICH IS HOW "ECOBOOM" BEGINS) AND REPLACED ALMOST EVERYTHING UNDER THE POWERTRAIN WARRANTY MINUS THE ENGINE, TRANSMISSION AND TURBOCHARGER. WHEN I GOT THE CAR BACK IT STARTED TO JUMP TIMING THEN MISFIRE THEN ALL OF A SUDDEN IT STOPPED. THEN THE ENGINE BLEW UP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365064October 18, 2020
VISIBILITY/WIPER
WHILE I WAS DRIVING I HAD MY DEFROSTER ON, AND I NOTICED THE PASSENGER SIDE STARTED TO FOG UP, BUT NOT THE DRIVER SIDE. WHEN I GOT TO A RED LIGHT, I FELT THE PASSENGER SIDE BLOWING COLD AIR INSTEAD OF HOT AIR WHICH CAUSED ME NOT TO SEE WELL DUE TO HALF THE WINDSHIELD BEING FOGGED UP. AFTER DOING RESEARCH, I FOUND OUT THAT A LOT OF OWNERS WITH 15-17 MUSTANGS HAVE THIS ISSUE AND IT HAS TO DO WITH THE BLEND DOOR ACTUATOR. I REPLACED THAT PART AND INSTALLED IT AND IT WORKED FOR 2 DAYS AND WENT OUT AGAIN. AS IT GETS COLDER I FEAR THIS IS GOING TO CREATE MORE OF A SAFETY HAZARD. I TRULY FEEL THAT THIS SHOULD BE A RECALL BY FORD CONSIDERING THIS IS A SAFETY FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364715October 16, 2020
UNKNOWN OR OTHER
EVAPORATOR CORE LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364227October 13, 2020
SEATS
THE HEATED/COOLED SEATS STOPPED WORKING. FOUND A BURNED PIN IN THE CONNECTOR UNDER THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363984October 12, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR VIEW CAMERA FAILURE, WHEN ATTEMPTING TO REVERSE THE REAR VIEW CAMERA WILL GO BLANK, OR GET DISTORTED . BECAUSE OF THIS IT SEVERELY DIMINISHES REAR VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362837October 5, 2020
UNKNOWN OR OTHER
AC HAS STOPPED WORKING... AGAIN! CAR HAS BEEN REPAIRED TWICE UNDER WARRANTY. NOW OUT OF WARRANTY BECAUSE OF AGE. CAR HAS 23K MILES 2 TIMES FULL REFRIGERANT CHARGE HAS VENTED TO ATMOSPHERE, A VIOLATION OF FEDERAL LAW! THOUSANDS, IF NOT TENS OF THOUSAND MUSTANGS ARE AFFECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362266October 1, 2020
ELECTRICAL SYSTEM
I SEE THE NEWS ABOUT THE NEW RECALL OF REAR-VIEW CAMERAS GOING BLANK AND NOT SHOWING IMAGES. THE NEW RECALL IS ONLY FOR 2020 MODELS BUT MY 2016 MODEL HAS HAD THE SAME ISSUE FOR THE LAST YEAR AND 1/2. I ONLY HAVE 20K MILES ON MY MUSTANG. REAR VIEW CAMERA WORKS SOMETIMES BUT OTHER TIMES IS BLANK AND MESSAGE ON SCREEN SAYS CAN'T DISPLAY IMAGE. OCCURS WHEN IN REVERSED WHILE BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361599September 28, 2020
FUEL/PROPULSION SYSTEM, SUSPENSION
2016 FORD MUSTANG V6 CONVERTIBLE WITH 75,000 MILES. I WENT INTO THE GAS STATION FOR 3 MINUTES, CAME OUT AND CAR WOULD CRANK BUT NOT TURN OVER. CAR NEEDED TO BE TOWED TO AUTO MECHANIC. TURNS OUT THE FUEL PUMP WAS GARBAGE. THE CAR IS ONLY 4 YEARS OLD. RIDICULOUS. ALSO, AROUND 40,000 MILES, IT STARTED TO SOUND LIKE I WAS DRIVING A COVERED WAGON, AS EVERY BUMP IN THE ROAD MADE THE CAR SOUND AS IF IT WAS GOING TO FALL APART. THE MECHANIC TELLS ME 3 OF THE 4 CONTROL ARMS (SUSPENSION) ARE COMPLETELY SHOT. AGAIN, RIDICULOUS. JUNK CAR. I'VE HAD DOZENS OF CARS AND MANY WITH WELL OVER 120,000 MILES AND NEVER ONCE HAVE I DEALT WITH A FUEL PUMP NOR CONTROL ARMS. AGAIN, THE CAR IS ONLY 4 YEARS OLD. ALL PARTS FOR THESE 2 FIXES HAVE BEEN ON BACK ORDER FOR A MONTH. I MUST NOT BE THE ONLY ONE DEALING WITH THESE 2 ISSUES. THIS NEEDS TO BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361330September 27, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS MODEL HAS KNOWN ISSUES WITH THE A/C SYSTEM. A DEFECT IN THE EVAPORATOR CORE CAUSES POOR A/C PERFORMANCE, FOR WHICH THERE IS A POSTED TSB. I BELIEVE THERE IS POTENTIALLY A SAFETY ISSUE HERE WHICH WOULD WARRANT A RECALL. SINCE THE REFRIGERANT LEAKS INTO THE CABIN FROM THE EVAPORATOR CORE, THE WINDSCREEN FORMS A RESIDUE WHICH OBSTRUCTS DRIVER VISIBILITY, ESPECIALLY WHEN THERE IS GLARE FROM THE SUN. DRIVER VISIBILITY IS A FACTOR IN THE PROBABILITY OF AUTOMOTIVE ACCIDENTS, THEREFORE THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. TO MAINTAIN PERFORMANCE OF THE A/C SYSTEM, IT MUST BE TOPPED OFF. BUT VISIBILITY SUFFERS AND THE WINDSCREEN MUST CONSTANTLY BE CLEANED. ANOTHER SAFETY ISSUE IS THAT REFRIGERANT THAT IS LEAKED IS CHRONICALLY INHALED BY OCCUPANTS OF THE VEHICLE. I'M NOT SURE ABOUT THE TOXICITY OF R134A, BUT I CAN'T IMAGINE THAT IT BELONGS IN PEOPLES LUNGS. IF IS IT DANGEROUS TO DO SO, THEN I MUST REITERATE, THE COMMONLY DEFECTIVE A/C SYSTEM DIRECTLY IMPACTS THE SAFETY OF THIS MODEL. I SINCERELY HOPE THAT THIS ISSUE GETS MORE ATTENTION AND A SOLUTION IS PROPOSED. THANK YOU AND BEST REGARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354003September 9, 2020
UNKNOWN OR OTHER
AIR CONDITIONING IS FAILING AFTER 60,000 MILES. SUSPECT IT IS THE ALREADY WELL DOCUMENTED EVAPORATOR CORE GOING BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351447August 26, 2020
ENGINE
WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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