Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11366157October 24, 2020
STRUCTURE:BODY
WAS IN THE PASSENGER SEAT AND NOTICED THE DOOR WAS NOT CLOSED WHILE WE WERE DRIVING. WE HAD TO STOP AND KEEP OPENING UP THE DOOR TO SLAM IT CLOSE AGAIN TO MAKE SURE THE DOOR LATCH WAS SECURE AND WAS PROPERLY SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362747October 5, 2020
ELECTRICAL SYSTEM
REAR BACK UP CAMERA WORKS INTERMITTENTLY WHEN SHIFTER PLACED IN REVERSE. SOMETIMES IT SHOWS DISTORTED IMAGES AND SOMETIMES IT JUST GOES BLANK WITH A MESSAGE ON THE SCREEN TO CONTACT YOUR FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362640October 4, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
VEHICLE WAS SITTING IN DRIVEWAY. MY HUSBAND RETURNED FROM AN ERRAND AND NOTICED MY VEHICLES BRAKE LIGHTS WERE ON WOULD NOT TURN OFF, EVEN WITH THE VEHICLE POWER OFF. I FOUND BROKEN PLASTIC PIECES ON THE DRIVER SIDE FLOORBOARD. WHEN I RESEARCHED THE PROBLEM, RESULTS SHOW THIS IS A BROKEN BRAKE LIGHT SWITCH PAD. MISSING THIS PIECE MAKES THE BRAKE LIGHTS REMAIN ON AND THE VEHICLE IS UNABLE TO ACCELERATE, CREATING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362696October 4, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA FUNCTIONS INTERMITTENTLY. OFTEN SHOWING AN ERROR MESSAGE, OF REAR VIEW CAMERA NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362398October 2, 2020
ELECTRICAL SYSTEM
BACK UP CAMERA HAS SAME SYMPTOMS AS 2020 FORD MODELS BEING RECALLED.8/4/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360359September 21, 2020
AIR BAGS
AIR BAG LIGHT WILL STAY ON DURING HOT DAYS OR IF CAR HAS BEEN LEFT OUTSIDE IN HEAT DURING INITIAL STARTUP. TURNING CAR OFF THEN ON SOMETIMES CORRECTS THE ISSUE. CAR HAD 55K MILES ON IT WHEN IT FIRST STARTED TO HAPPEN. SEEN ISSUE HAPPENING TO MANY OTHER 2015-17 MUSTANG OWNERS ONLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354097September 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING NORMALLY ON THE ROAD, WHEN SUDDENLY MY STEERING WHEEL LOCKED. MY STEERING ASSIST WAS OFF, SO I FORCEFULLY PULLED OVER TO THE SIDE OF THE ROAD. HILL ASSIST, SERVICE ASDVANCETRAC AND STEERING ASSIST CODES WENT OFF. LIGHTS FOR ADVANCETRAC AND HILL ASSIST ARE STILL ILLUMINATED ON THE DASH UNTIL TODAY. IT'S BEEN A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354042September 9, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WENT INTO LIMP MODE AND THE SPEED DECELERATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD TO CREATE A TEMPORARY FIX TO DRIVE TO THE DEALER. THE VEHICLE WAS TAKEN TO AUTONATION FORD MOBILE LOCATED AT 901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016, WHERE IT WAS DIAGNOSED WITH NEEDING RUBBER GROMMET BRAKE PEDAL TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352879September 2, 2020
STRUCTURE:BODY
DOOR LATCH FAILURE AT 68K MILES,THIS CONDITION CAUSES THE PASSENGER DOOR TO UNLATCH WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349859August 17, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE PLASTIC BRAKE LIGHT SWITCH PAD LOCATED ON THE BRAKE PEDAL ARM DETERIORATED AND FELL APART. AFTER THE PAD WAS GONE, THE BRAKE LIGHTS WOULD NOT GO OUT. IT MAY ALSO AFFECT THE TRACTION CONTROL WHEN THE BRAKE LIGHT SWITCH STOPS WORKING.THIS IS A COMMON PROBLEM AFTER ABOUT FIVE YEARS. I NOTICED THIS DEFECT RIGHT AWAY, OTHERWISE THE BATTERY WOULD HAVE GONE DEAD. THE SPECIFIC PART IS NOT AVAILABLE FROM FORS SO THEY WANT YOU TO REPLACE THE WHOLE BRAKE PEDAL ASSEMBLY. THE NEW ONE HAS THE SAME DEFECTIVE PART INSTALLED. THIS IS A DANGEROUS DEFECT. IT IS ALSO VERY EXPENSIVE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349895August 17, 2020
FUEL/PROPULSION SYSTEM
EVERY TIME AFTER I PUT GAS IN THE CAR, IT STRUGGLES TO START BUT THE GOOD NEWS IS THAT THE CHECK ENGINE LIGHT IS NOT ON AND NEVER TURNED ON. MY CAR HAS 57600 MILES ON IT AND I DO REGULAR ON TIME OIL CHANGES AND FULL INSPECTIONS AT THE FORD DEALERSHIP .I HAVE RAN MY VIN FOR THE RECALL BUT MY CAR DOES NOT MEET THE QUALIFICATIONS . THIS IS THE RECALL NUMBERS THAT MIGHT BE , BUT IM NOT QUALIFIED>> RECALL NUMBER 14V774000 RECALL NUMBER 15V339000 PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348729August 11, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THERE IS A SMALL PAD ON THE BRAKE PEDAL BETWEEN THE PEDAL SHAFT AND THE BRAKE LIGHT ACTIVATION SWITCH. THIS PAD SHATTERED INTO SMALL PARTS CAUSING MY BRAKE LIGHTS TO REMAIN ILLUMINATED EVEN WHEN I WASN'T BRAKING. THERE WAS NO WARNING PROVIDED BY THE CAR THAT THE BRAKE LIGHTS REMAINED ON. THE LIGHTS WERE ON WHEN DRIVING, WHEN PARKED WITH THE VEHICLE RUNNING OR NOT RUNNING. I BELIEVE IT BROKE WHILE DRIVING THE VEHICLE BUT I CAN'T BE SURE. THERE ARE MULTIPLE PADS WITHIN THE PEDAL CLUSTER ON THE CLUTCH AND OTHER PEDALS THAT ARE THE SAME PART AND MAY BE PRONE TO FAILURE. THE ATTACHED PHOTO INCLUDES THE BROKEN PART AND A PICTURE INDICATING THE EMPTY SPOT WHERE THE PART IS MISSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348481August 10, 2020
ELECTRICAL SYSTEM, POWER TRAIN
THE GETRAG MT-82 TRANSMISSION LOCKS ME OUT OF 2ND GEAR WHEN IM ACCELERATING HARDLY FOR EX. MERGING ON THE HIGHWAY. ALSO MY MUSTANG IS PLAGUED WITH ELECTRICAL ISSUES RANGING FROM CONNECTING WITH BLUETOOTH, INOPERABLE BACKUP CAMERA, TAG LIGHT WIRE STRIPPED. SOMETIMES WHEN I START MY VEHICLE, BLUETOOTH WILL NOT CONNECT TO MY PHONE FOR REASONS I DONT KNOW. ALSO THE BACKUP CAMERA WORKS 10% OF THE TIME. IVE READ THAT FORDS WIRING IS BEING CRIMPED IN BETWEEN THE TRUNK LID. LASTLY THE REAR TAG LIGHT WIRES HAVE BEEN STRIPPED/CORRODED DUE TO POOR WEATHER PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344139August 9, 2020
VISIBILITY/WIPER
BACK UP CAMERA BEGAN WORKING SPORADICALLY, THEN QUIT COMPLETELY. DEALER WANTS $440 TO REPLACE CAMERA. VEHICLE HAD ONLY 28,145 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343732August 6, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA AND TRUNK BRAKE LIGHT DO NOT WORK DUE TO KNOWN FLAW IN TRUNK WIRING HARNESS DESIGN. WIRES INSIDE THE HARNESS BREAK FROM OPENING AND CLOSING TRUNK DUE TO COMPRESSION. DEALERSHIP HAS REPAIRED ONCE WHILE UNDER WARRANTY BY CHEAPLY REPLACING SECTIONS OF BROKEN WIRE AND CRUDELY WRAPPING THE ENTIRE HARNESS WITH BLACK ELECTRICAL TAPE, HOWEVER MORE WIRES HAVE BROKEN IN NEW LOCATIONS ALONG THE HARNESS. THIS IS A KNOWN DEFECT WITH A TECHNICAL BULLETIN PUBLISHED BY FORD. HOWEVER THE SERVICE DEPARTMENT REFUSED TO ACKNOWLEDGE THAT THIS IS AN ISSUE COMMON WITH 15-17 MUSTANGS. DESPITE CLEARLY EXPLAINING WHAT WAS WRONG, THEY CLAIMED I WOULD HAVE TO PAY $125 DIAGNOSTIC FEE BECAUSE THEY DON'T KNOW IF THE WIRING MIGHT HAVE BEEN CHEWED BY 'VARMINTS.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342940August 3, 2020
UNKNOWN OR OTHER
I OWN A 2015 FORD MUSTANG ECOBOOST PREMIUM. I BOUGHT IT USED AND HAD IT A FOR ABOUT A YEAR AND A HALF. AT APPROXIMATELY 65000 MILES THE AIR CONDITIONER STARTED TO NOT WORK FULLY. THE DRIVER SIDE AIR CONDITION WOULD TAKE LONGER THAN THE PASSENGER SIDE TO COOL OFF. A SMALL HOLE IN MY AIR CONDITIONER'S EVAPORATOR HAS DEVELOPED. I SEARCHED AROUND AND DISCOVERED THAT THIS IS A KNOWN PROBLEM IN 2015 TO 2017 FORD MUSTANGS. I KNOW THIS ISN'T REALLY A SAFETY ISSUE, BUT JUST WANTED TO GET THIS OUT THERE BECAUSE I AM READING IT ON OTHER WEBSITES AND FORD HAS NOT RECALLED FOR THIS PARTICULAR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340470July 20, 2020
ENGINE
THROTTLE BODY FAILING AT 60K, FORD HAS TSB FOR 2016+ MUSTANG THROTTLE BODIES WITH SAME ISSUE, NOT 2015. CODE P2112. VEHICLE RANDOMLY GOES INTO LIMP MODE AT ANYWHERE FROM 10MPH TO 60MPH. HAPPENED 3 TIMES IN THE LAST 2 WEEKS INCLUDING TWICE IN THE LAST TWO DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337966July 7, 2020
FUEL/PROPULSION SYSTEM
BELOW ARE RECALLS FOR MY VEHICLE FOR THE FUEL SYSTEM ISSUE WHICH IS PROBLEM MY CAR IS HAVING. AFTER I PUT GAS IN THE CAR STRUGGLES TO START AND NOW THE CHECK ENGINE LIGHT IS ON. MY CAR HAS 36000 MILES ON IT AND I DO OIL CHANGES REGULARLY..IVE RAN MY VIN FOR THE RECALL BUT MY CAR DOES NOT MEET THE QUALIFICATIONS EVEN THOUGH THE RECALL IS FOR MY EXACT MODEL? PLEASE HELP HTTPS://WWW.THECARCONNECTION.COM/NEWS/1095766_2015-FORD-MUSTANG-ECOBOOST-RECALLED-FOR-FUEL-SYSTEM-ISSUE HTTPS://LMR.COM/PRODUCTS/2015-ECOBOOST-MUSTANG-RECALL-FUEL-PRESSURE-SENSOR-LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337971July 7, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY A FRACTURED PISTON ROD. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330181June 22, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHEN HIS DAUGHTER WOULD DRIVE THE VEHICLE AT VARIOUS SPEEDS, SHE COULD SMELL A BURNING RUBBER ODOR EMITTING FROM THE VEHICLE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT 50 MPH, SHE NOTICED WHITE SMOKE COMING FROM THE ENGINE WITHOUT WARNING. THE DRIVER IMMEDIATELY PULLED AND CALLED HER FATHER. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE VALVE COVER GASKET HAD CAUSED OIL TO SPILL OVER THE MANIFOLD. THE CONTACT THEN CALLED ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009) WHERE THEY INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE AND REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE DEALER WOULD HAVE TO PERFORM A DIAGNOSTIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY MAY OFFER FINANCIAL ASSISTANCE IF THE FAILURE WAS DETERMINED TO BE LINKED TO NHTSA ID NUMBER: 10167184 (ENGINE AND ENGINE COOLING) MANUFACTURER COMMUNICATION NUMBER TSB 19-2309, WHICH DID NOT INCLUDE HIS VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 56,000.*DT*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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