Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11025349September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025454September 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TASCA AUTOMOTIVE GROUP, 1300 PONTIAC AVE, CRANSTON, RI 02920) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE PARTS WERE READILY AVAILABLE SO THE DEALER SHOULD HAVE NO ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024945September 22, 2017
AIR BAGS
TAKATA RECALL FORD KEEPS HARASSING ME WITH LETTERS AND EMAILS BUT DOES NOT EVEN HAVE ANY AIRBAGS TO COMPLETE THE REPLACEMENT THIS HAS BEEN 3 YEARS. IF THE COMPANY CAN'T GET THE REPLACEMENTS THEY SHOULD NOTIFY THE CUSTOMERS IF THEY CAN GET THE REPLACEMENTS THE NEXT LETTER SHOULD BE DATED OR WHEN THE CUSTOMER CAN EXPECT THE RECALL BAGS TO BE AVAILABLE. IF THIS WOULD TRULY A SAFETY ISSUE MY AIRBAG SHOULD HAVE BEEN INSTALLED AFTER THE FIRST RECALL NOTICE I RECEIVED. I HAVE CALLED SEVERAL TIMES TO SEVERAL DEALERSHIPS AND NONE OF THEM HAVE THE AIRBAGS. FORD IS CHEATING ON THIS GAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024814September 21, 2017
AIR BAGS
FORD COUNTRY IN HENDERSON NV .WE RECEIVED A RECALL FOR TAKADA INFLATOR. WE CALLED ABD,WAS TOLD BY FORD COUNTRY BOTH DRIVER AND PASSENGER AIR BAGS WERE IN BROUGHT CAR IN ONLY HAD DRIVER BAG. MADE ANOTHER APPT WITH FORD COUNTRY FOR PASSENGER AIRBAG, WAS TOLD THEY DON'T HAVE PASSENGER AIRBAG AND DON'T KNOW WHEN IT WILL BE IN. ALSO, THE DRIVER AIRBAG ALSO NEEDS TO BE REPLACED AGAIN DUE TO ANOTHER RECALL. WE ARE AFRAID TO DRIVE OUR CAR AND WANT TO KNOW WHY US FORD NOT DOING SOMETHING. .WE HAVE A GRENADE READY TO GO OFF ANYTIME. WHY DOESN'T FORD DISASSEMBLE THE AIRBAGS FOR NIW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023671September 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021250September 3, 2017
AIR BAGS
TAKATA RECALL UNSAFE FOR PASSENGER SIDE AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016000August 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN DEALER IN ST. PETE, FLORIDA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016031August 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUNLAND FORD LOCATED AT 15330 PALMDALE RD, VICTORVILLE, CA 92392; (760) 241-7751 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS ASKED TO BRING THE VEHICLE IN ON MONDAY TO GET THE DRIVER'S SIDE AIR BAG REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE PARTS FOR THE DRIVER'S SIDE AIR BAG WERE AVAILABLE AND THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED BY THE DEALER. CASE NUMBER: CAS-12930996 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014212August 10, 2017
AIR BAGS
WE HAVE BEEN TRYING FOR OVER A YEAR TO GET THESE AIRBAGS REPLACED PER YOUR RECALL. WE GET CONSTANT REMINDERS AND EVERY TIME WE TAKE THE VEHICLE IN THEY SAY THEY DO NOT HAVE THE PARTS. WE ARE FRUSTRATED BECAUSE THIS RECALL IS MEANINGLESS AS THE DEALERS CANNOT COMMIT TO A TIME FRAME OF WHEN THE PARTS WILL COME IN. ON THE PASSENGER AIRBAG RECALL THE DEALERS ARE SAYING FORD WILL NOT GIVE ANY INFORMATION ON EXPECTED PART AVAILABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013897August 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO RIVER VIEW FORD IN OSWEGO, IL AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013660August 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CHINO HILLS FORD (LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710; (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012461August 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
BOTH ISSUES I HAVE HAD WITH MY CAR NUMEROUS TIMES. THE ENGINE LIGHT HAS NEVER COME ON AND THROUGH RESEARCH, I GUESS IT HAS HAPPENED TO MANY OTHERS. WHEN IN TRAFFIC MOVING SLOWLY, WARM TEMPERATURE, MY CAR STALLS FOR NO APPARENT REASON. TODAY, IT DID WHILE TURNING LEFT AT A CORNER. I ALMOST GOT HIT. I HAVE TO IMMEDIATELY SHIFT TO NEUTRAL AND RESTART THE CAR. IT HAPPENS DURING RUSH HOUR SO I END UP MAKING OTHER DRIVERS ANGRY WHICH IS DANGEROUS. THE OTHER ONGOING ISSUE I HAVE IS THE CAR ACCELERATING BY ITSELF. THIS HAS BEEN HAPPENING FOR YEARS AND HAS GOT INCREASINGLY WORSE. I NOW HAVE OTHER WITNESS' PEOPLE WHO HAVE DRIVEN THE CAR AND HAD IT HAPPEN. AT MIDAS WHERE I GET MY CAR REPAIRED, THEY DROVE IT AND COULDN'T FIGURE OUT THE ISSUE BUT DEFINITELY SCARED HIM. THE MECHANIC THOUGHT IT IS COMPUTER RELATED. THEY TRIED TO FIND A FIX ONLINE BUT COULDN'T. SOMEONE HIT MY CAR AND IT WAS AT A SHOP BEING REPAIRED FOR 2 WEEKS. THIS IS A VERY LARGE OPERATION. WHEN I WENT TO PICK IT UP THE MECHANIC THERE SAID THAT EVERYONE, AFTER DRIVING MY CAR ONCE, REFUSED TO DRIVE IT AGAIN. IT SCARED THEM TO DEATH. SHE EXPLAINED HOW IT KEPT ACCELERATING AND THEY DIDN'T EVEN HAVE THEIR FOOT ON THE GAS, THERE WERE NO CAR MATS, NO EXPLANATION. THEY WILL HAVE THEIR FOOT ON THE BRAKE AND IT WILL START REVING. WHEN I'M STOPPED AT LIGHTS IT DOES. WHEN I START THE CAR, STILL IN PARK, IT STARTS.THEY STATED THEY DON'T EVER WANT TO DRIVE AND/OR PARK IT AGAIN. THEY SAID IT WAS VERY DANGEROUS. I KNOW FORD DENIES THE ISSUE BUT THIS IS ALL OVER THE INTERNET. I DON'T KNOW WHAT TO DO. I AM AWARE OF THE ISSUE SO I DRIVE IT LIKE IT'S A STICK SHIFT IN TRAFFIC AND ALWAYS HAVE MY FOOT READY FOR IT TO ACCELERATE. I CAN'T AFFORD TO BUY A NEW CALL AND WOULD NOT FEEL COMFORTABLE SELLING IT TO SOMEONE. I DO NOT WANT TO PUT SOMEONE'S LIFE AT RISK. I KNOW SOMEONE HAS TO DIE FOR SOMETHING TO HAPPEN BUT THIS IS A MAJOR PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010447July 25, 2017
AIR BAGS
TAKATA RECALL THERE HAS BEEN A SIGNIFICANT AND SERIOUS RECALL FOR THE PASSENGER AIRBAG THAT HAS BEEN ISSUED FOR OVER A YEAR BUT STILL DOESN'T HAVE A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005789July 24, 2017
AIR BAGS
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT REGARDING A SAFETY RECALL NOT BEING ABLE TO GET DONE AFTER 11 MONTHS. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT TO BE PERFORMED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010118July 22, 2017
STRUCTURE:BODY
THE ENTIRE FRONT OF THE HOOD HAS PAINT THAT IS BUBBLING UP AND AT CERTAIN POINTS THE PAINT HAS CHIPPED OFF TO REVEAL CORROSION AND WHAT LOOKS LIKE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006081July 18, 2017
AIR BAGS
TAKATA INFLATORS - IT HAS BEEN OVER A YEAR SINCE THIS FAMILY WAS NOTIFIED OF THIS OPEN SAFETY ISSUE - WE THANK YOUR OFFICE FOR THE NOTICE. WHAT PLAN OF ACTION DOES YOUR OFFICE RECOMMEND? HOW UNSAFE DOES YOUR OFFICE BELIEVE THIS VEHICLE IS TO DRIVE WITH OTHER FAMILY MEMBERS AS PASSENGERS? THANK YOU. V/R, TOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005941July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND HAD TAKEN THE VEHICLE TO MARIN COUNTY FORD DEALER, LOCATED ON 6995 REDWOOD BLVD, NOVATO, CA 94945, WHERE THE VEHICLE FRONT DRIVER SIDE AIR BAG WAS REPLACED BUT THE FRONT PASSENGER AIR BAG WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE WORKING ON THE REMEDY PART FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. ..UPDATED 10/25/17 *BF UPDATED 11/19/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004874July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RIVERTOWN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004702July 12, 2017
AIR BAGS
TAKATA RECALL: AFTER MULTIPLE ATTEMPTS TO SCHEDULE AN APPOINTMENT FOR BOTH DRIVER AND PASSENGER AIRBAG INFLATOR RECALLS TO BE COMPLETED OVER THE PAST 2 YEARS - THEY STILL REMAIN UNFIXED. THE LAST ATTEMPT FINALLY SECURED AN APPOINTMENT (SATURDAY, JULY 8, 2017 - 4:00 PM). UPON ARRIVAL, I WAS INFORMED THAT I NEEDED TO LEAVE THE VEHICLE FOR 5-7 DAYS AS NO PARTS WERE AVAILABLE. WHEN I ASKED IF THEY HAD A RENTAL/LOANER PROGRAM AS I CANNOT BE WITHOUT TRANSPORTATION FOR THAT LONG, I WAS INFORMED THAT THEY ONLY HAVE 40 LOANERS AND THEY WERE ALL OUT. THEN I WAS INFORMED THAT THEY DO NOT HAVE A RENTAL PROGRAM. WHEN I EXPLAINED THAT THIS IS MY ONLY FORM OF TRANSPORTATION AND I HAVE BEEN TRYING TO HAVE THIS COMPLETED FOR ALMOST 2 YEARS, I WAS ADVISED I COULD EITHER LEAVE THE VEHICLE OR CONTACT ANOTHER DEALER. EVEN AFTER I EXPLAINED THAT I FEAR FOR BOTH MY FAMILY'S HE REPEATED HIMSELF STATING I COULD CONTACT ANOTHER DEALER AND WAS SENT AWAY. AS WE ALL KNOW, THIS RECALL HAS NOT ONLY CAUSED SERIOUSLY INJURIED, IT HAS TAKEN LIVES. I AM ASKING FOR NYOUR ASSISTANCE IN GETTING THESE RECALLS COMPLETED. I VALUE BOTH MINE AND MY FAMILY'S LIVES. AFTER 2 YEARS PARTS SHOULD BE AVAILABLE. BELOW YOU WILL FIND THE DEALER INFORMATION: CITRUS MOTORS FORD AND KIA 1375 S. WOODDRUFF WAY ONTARIO, CA 91761 (800) 447-8907 AFTER CAREFUL RESEARCH, I UNDERSTAND THAT TAKATA HAS FILED BANKRUPTCY AND THE VEHICLE MANUFACTURERS ARE NO LONGER USING THEIR PRODUCTS. I KNOW THAT THERE ARE 4 OTHER VENDORS WITH AVAILABLE PARTS AND THERE ARE NO SHORTAGE OF PARTS. MAYBE FORD SHOULD COMMUNICATE WITH AMERICAN HONDA MOTOR COMPANY AND TAKE A PAGENFROM THEIR BOOK. I KNOW MANY HONDA OWNERS WHO HAVE HAD THEIR RECALLS COMPLETED WITHOUT HESITATION AND/OR ISSUES WITH THE COMPANY. KOODOS TO HONDA, WISH THAT I AND MY FAMILY AS 3 GENERATIONS LOYAL FORD OWNERS WOULD RECEIVE THE SAME SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004714July 12, 2017
AIR BAGS
TAMARA RECALL. NOTICE DATES BACK TO JANUARY 2016. I HAVE NOT RECEIVED ANY COMMUNICATION THAT THE PASSENGER AIRBAG IS AVAILABLE TO REMEDY THIS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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