Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11376727November 27, 2020
UNKNOWN OR OTHER
I'M HAVING THE SAME REAR CAMERA ISSUE - HARNESS - THE EVERY MUSTANG OWNER REPORTS. THIS SHOULD BE A RECALL. MY REAR CAMERA INTERMITTENTLY DOES NOT WORK PROPERLY. THE VIEW IS DISTORTED AND UNCLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376083November 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ALL OF A SUDDEN, THE DRIVER SIDE DOOR LATCH DOESN'T CLOSE. ALSO, THE WINDOW DOESN'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375030November 17, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER'S SIDE FRONT DOOR INADVERTENTLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STATED THE PASSENGER'S SIDE DOOR AJAR LIGHT WAS ILLUMINATED. THE CONTACT MANUALLY CLOSED THE DOOR. THE VEHICLE WAS TAKEN TO QUICK LANE AT BOLTON FORD (1500 E COLLEGE ST, LAKE CHARLES, LA 70607) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 109,558.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374256November 12, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
I WAS TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 60MPH WHEN THE HOOD OF THE CAR FLEW UP (CAME UNLOCKED) IT CAME INTO THE DRIVER'S SIDE WINDSHIELD. THE RIGHT SIDE OF THE HOOD BROKE LOOSE FROM THE CAR AND THE HOOD WRAPPED AROUND THE DRIVERS DOOR MAKING IT IMPOSSIBLE TO EXIT THE VEHICLE. THERE IS A HOOD LATCH PROBLEM. I WAS ABLE TO EXIT THE CAR THROUGH THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366672October 27, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER DOOR WILL OPEN ON ITS OWN AT HIGHWAY SPEED. THIS HAS HAPPENED MULTIPLE TIMES. MILEAGE AT FIRST REPORT 32,783. DOOR REMAINS LATCHED BUT IS NOT SEALED AND TRIGGERS DOOR OPEN ALERTS AND DOME LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365983October 23, 2020
ELECTRICAL SYSTEM
THE PASSENGER WINDOW KEEPS READJUSTING I HAVE ALREADY HAD THE MOTOR REPLACED ONCE AND NOW IT'S STARTING TO DO THE SAME THING AGAIN I'LL BE DRIVING AND IT JUST KEEPS READJUSTING. IT HAPPENS WHILE I'M DRIVING AND WHEN IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360925September 24, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 50 MPH ONTO A RAMP, ANOTHER VEHICLE SWERVED INTO HER LANE AND HIT THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED SHE LOST CONTROL OF THE VEHICLE AND HIT THE RAMP. THE DRIVER BECAME UNCONSCIOUS AND THE THREE OTHER PASSENGERS IN THE VEHICLE MANAGED TO GET HER OUR THE VEHICLE. THE CONTACT STATED THE DRIVER SIDE DOOR AIR BAG DEPLOYED. HOWEVER, NO OTHER AIR BAGS DEPLOYED.THE CONTACT STATED HER NECK WAS FRACTURED AND SHE WAS BRUISED BADLY. THE OTHER PEOPLE IN THE VEHICLE DID NOT HAVE ANY INJURIES. THE POLICE CAME TO THE SCENE AND A REPORT WAS TAKEN. THE CONTACT HAD THE VEHICLE TOWED TO AN TOWING LOT AND WAS DEEMED AN TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11348582August 11, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE PASSENGER'S AND DRIVER'S DOOR OPENED AUTOMATICALLY. THE CONTACT STATED THAT VEHICLE WAS UNSAFE WHILE DRIVING DUE TO THE DOORS OPENING AUTOMATICALLY. THE CONTACT STATED PASSENGER'S AND DRIVER'S DOOR AJAR WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO LOCAL DEALER PRIME FORD - SACO LOCATED AT 857 PORTLAND RD, SACO, ME 04072, WHO STATED THAT REPAIRS WOULD BE OUT OF POCKET SINCE THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342113July 29, 2020
POWER TRAIN
THE TRANSMISSION IS FAULTY. I HAVE REPLACED THE CLUTCH FLYWHEEL TWICE AND IT CONTINUES BREAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331326June 28, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER DOOR OPENED GOING 75 MPH 3 TIMES ON I95 FROM FL BACK TO GA AND ONCE TURNING A CORNER ON A SIDE STREET.DOOR WERE LOCKED.I HAVE HAD IT REPLACED AND KEPT THE FAULY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331054June 26, 2020
UNKNOWN OR OTHER
A/C EVAPORATOR ON 2017 FORD MUSTANG DEFECTIVE WITH ONLY 33,000 MILES ON THE VEHICLE. I SPOKE TO FORD CORPORATE ABOUT THE PROBLEM AND THEY REFUSE TO HELP IN ANY WAY WITH THE $1,500+ REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. I MENTIONED TO THEM THAT THEY KNOW OF THE ISSUE BECAUSE THEY PUT OUT A TECHNICAL SERVICE BULLETIN, 18-2256, ON AUG. 21, 2018 FOR POOR AIR CONDITIONING (A/C) PERFORMANCE IN 2015-2017 FORD MUSTANGS. I WAS TOLD "TOO BAD, SHOULD HAVE PURCHASED EXTENDED WARRANTY." I FEEL THAT IF THERE IS A KNOWN ISSUE A RECALL SHOULD BE SENT OUT TO FIX THE ISSUE IN STEAD OF THE CUSTOMER HAVING TO PAY FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328948June 15, 2020
POWER TRAIN
CLUTCH FAILED IN 3RD GEAR WHILE TRAVELING DOWN A FOUR LANE STREET. CAR STALLED IN TRAFFIC AND WOULD NOT RESTART. ALMOST CAUSED AN ACCIDENT WITH DRIVER FOLLOWING VEHICLE DUE TO SUDDEN STALL. CAR WOULD NOT RESTART DUE TO BEING STUCK IN GEAR. RECENTLY RECEIVED SERVICE AT TWO FORD DEALERSHIPS. NOTIFIED DEALERS OF STRONG BURNING SMELL COMING FROM CAR AND NOISE BEING MADE BY TRANSMISSION IN 2ND AND 3RD GEAR. WAS INFORMED THAT THE PROBLEM WAS REMEDIED. TWO DAYS LATER, CAR STALLED IN TRAFFIC AND CLUTCH PEDAL FELL TO THE FLOOR AND STUCK THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328973June 15, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BACKUP CAMERA DOESN'T WORK. CHECKED AUTOMOTIVE BLOGS, SEEMS LIKE A COMMON PROBLEM. WIRING HARNESS IS CRIMPED BY DECK LID. MADE APPOINTMENT FOR WARRANTY WORK. SEEMS TO BE OF POOR DESIGN. WONDERING WHY A SERVICE BULLETIN HASN'T BEEN ISSUED. CONCERNED REGARDING FUTURE PROBLEMS WHEN NOT UNDER WARRANTY. FORD SHOULD ISSUE A SERVICE BULLETIN. POORLY DESIGNED COMPONENT. I'M GLAD IT WILL BE FIXED UNDER WARRANTY, BUT AM CONCERNED FOR FUTURE REPAIRS OR MORE SERIOUS RELATED ELECTRICAL SHORT CIRCUIT ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328517June 12, 2020
POWER TRAIN
THIS IS A 435HP SPORTS CAR WITH A MANUAL TRANSMISSION. THE CAR WAS USED TO COMMUTE ON THE INTERSTATE WHERE THERE WAS LITTLE SHIFTING. AT 26,000 THE CLUTCH COMPLETELY CAME OUT OF THE CAR AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. WHEN THE CLUTCH FAILED, I HAD DOWN SHIFTED INTO 5TH GEAR TO PASS A CAR AND WHEN I ATTEMPTED TO SHIFT BACK INTO 6TH GEAR, THE TRANSMISSION WOULD NOT GO INTO GEAR AND I HAD TO COAST THE CAR ONTO AN EXIT RAMP. THE FORD DEALERSHIP LED ME TO BELIEVE THIS CLEARLY WAS PREMATURE WEAR AND WOULD BE WARRANTIED, BUT WHEN I WENT TO PICK UP THE CAR, I WAS PRESENTED WITH A $1700 BILL BECAUSE IT WAS NORMAL WEAR AND TEAR. NORMAL WEAR AND TEAR FOR A CAR'S CLUTCH WITH THAT MUCH POWER FROM THE THAT IS USED FOR COMMUTING TO FAIL AT 26,000 MILES. I DO NOT BELIEVE THAT. SEEMS TO ME THERE IS A DRIVE TRAIN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328580June 12, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING MY 2017 MUSTANG CONVERTIBLE AT HIGHWAY SPEEDS, THE DRIVER AND/OR PASSENGER DOOR RANDOMLY OPENS. THIS HAS HAPPENED A FEW TIMES NOW. THERE IS A RECALL OPEN RIGHT NOW FOR 2015 FORD MUSTANGS WITH THE SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328293June 11, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING ON HIGHWAY APPROXIMATELY 60-70 MILES HOUR AFTER APPROXIMATELY 1 HOUR DRIVER DOOR OPENS BY ITSELF. I CAN FEEL THE DOOR RELEASE AND LIGHT COMES ON SAYING THE DOOR IS AJAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328294June 11, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WAS DRIVING ON RETURN TRIP ON HIGHWAY APRIL 70 MILES HOUR FOR ABOUT 45 MIN AND DOOR DRIVER UNLATCHED BY ITSELF, ALTHOUGH IT DID NOT OPEN ALL THE WAY IT STILL SCARED ME TO DEATH. THE ALERT CAME ON SAYING DOOR IS AJAR. I STOPPED TO OPEN AND CLOSE DOOR FULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327071June 3, 2020
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
AC COMPRESSOR AND SYSTEM FAILURE 2 TIME IN 24000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326282May 28, 2020
ENGINE
THERE IS OIL LEAK FROM VALVE COVER GASKET AND S550 ECOBOOST MUSTANG AND DEALERSHIP WOULD NOT EVEN REPAIR THE CAR UNDER WARRANTY UNLESS ITS A RUNNING OIL LEAK. THERE IS MULTIPLE POST OF THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321122April 14, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER SIDE DOOR UNLOCKS WHILE VEHICLE IS IN MOTION. THIS HAPPENED AT 70 MPH ON AN INTERSTATE HIGHWAY. THIS HAS HAPPENED 3 TIMES SO FAR IN 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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