Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11442073November 30, 2021
EXTERIOR LIGHTING
Right rear turn signals and break lights occasionally fail to work. Turning the car off and on 3-4 times temporarily resolved the issue but eventually this temporary fix failed and I was told the entire rear tail light assembly would need to be replaced. An alternative to this total replacement might be found in Ford Special Service Message 47429 where Ford will reprogram the body control module which supposedly corrects the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439699November 8, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000. It is both driver's side and passenger side door that would open not unlock. It would open into the second stage. Happens regularly and at different speeds on different road conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438585October 29, 2021
FUEL/PROPULSION SYSTEM
I have had my 2016 mustang for 5 years already with 29k miles , my warrantee has expired. I recently notice I had check engine light for P0456 Evaporative Emission Leak. I took the car to get smoke test by my local shop mechanic and it came that there fuel vapor coming out of capless filler neck,since every ford model after 2013 don't have gas cap nomore I would have to replace the whole gas filler pipe which is around $500 for part and labor. In other cars you can just change gas cap for 20$ buh since in my case my car doesn't have gas cap i would have to replace the whole gas pipe filler and ford doesnt offer any gas cap for my car. I feel like if i do change my gas filler pipe , mabey couple years from now it's gona start giving same check engine problem. I also feel safety concern i do live in Arizona where gets really hot and with fuel vapor coming out capless filler it might cost a fire. I have 3year daughter that likes to ride in my mustang but i don't let her intill this gets fix i don't want her smelling gas . Im hoping with this recall ford can fix the issue and work on better design and or make a gas cap to fix evap leak without having to spend hundreds of dollards.thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437913October 23, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION
My backup camera, GPS, and satellite radio lost connection. I could not see behind me or find my location. The wiring harness going to the trunk stopped working. Dealership told me it was due to a “faulty design from the factory” and that it was from “opening and closing the trunk too much.” They replaced it, forced me to pay nearly $600, and told me to keep my receipts in case it ever becomes a recall. Not sure if this applies to every model or just the convertibles. I still see glitches periodically even with the new one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436208October 10, 2021
ENGINE
Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I’m now paying on a car I can’t drive or repair l.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433033September 15, 2021
POWER TRAIN
Clutch pedal failed. Welds broke away from break clutch housing. Resulting in the inability to disengage transmission. I was forced to use the breaks to stall the vehicle. Towed to repair shop. Replacement part was not available. Had the shop weld clutch pedal back to the assembly. See pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431497September 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The vehicle is having the same issues as the 2015 and 2017 models. The passenger door will unlock and unlatch by itself while driving. Luckily the 4 times it has happened it has been while driving in a straight path and not going on a turn in which the door could fully open and cause an accident or someone or something to fall out of vehicle. In Looking at the 2015/2017 recalls, Ford is replacing the "Pawl spring tab" My vehicle thereby fails to comply with the requirements (FMVSS) 206, DOOR LOCKS AND DOOR RETENTION COMPONENTS. Unfortunately there are no recalls at the moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428917August 13, 2021
UNKNOWN OR OTHER, BACK OVER PREVENTION
1) I have a 2016 Ford Mustang. Within first 5k miles the reverse camera did not operate intermittently. Was told by dealer that no fix was available in 2016. The car is driven summer months only. As years went on I had same defect. They didn’t have a loaner available or I would have to rent a car myself for them to service the said defect. I left it at dealer a few times afterwards then they said they could not duplicate defect. Now they are charging it against my extended warranty and wanted me to pay deductible. I argued with service manager and deductible was waived. Here we are 2021 and defect still remains. Vehicle currently had 23k miles. 2) Also, had to buy new tires already. The Pirelli P-zero tires had major sidewall cracking. 3) Hood of vehicle has corrosion. Contacted Ford corporate with claim. Vehicle is out of warranty as of January 2021. They will make partial payment but not all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427041July 29, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the Vin. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423974July 8, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Passenger door opens randomly while driving at highway speeds. Lights come on door unlatched and opens. Even when no one is in the passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422857June 29, 2021
SEATS
Seat heater and cooler no longer working. Problem looks like the module burned the connector. Plastic female end is burnt black and the plastic is melted. Concerned that this is a fire safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418791May 27, 2021
UNKNOWN OR OTHER
Consistent failure of mustang air conditioning evaporator consistent with Ford TSB18-2256. Evaporator has failed 3 times, leading to at least one A/C compressor replacement. Failed evaporators are not available. Vehicle has less the 40k miles. It is unsafe for driver during extremely hot days. The problem has been reproduced and serviced by ford dealerships. There were no major symptoms prior to failure. Just slowly degrading AC performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418798May 27, 2021
ELECTRICAL SYSTEM
Random smell of burning electrical wiring soo strong I thought the car was catching fire, I had to pull over and check for smoke but didn’t find any. A few days later I realized the heated seats stopped working… did some Research and found the plug connector underneath the passenger seat melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417973May 20, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard an unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416681May 15, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
BACKUP CAMERA NOT WORKING. CAR HAS POOR VISIBILITY WHEN BACKING UP WITHOUT THE CAMERA. MESSAGE SAYS CAMERA NOT AVAILABLE. THE DEALER SAID ITS THE WIRING HARNESSES AND WANTS $900.00 TO REPLACE . FORD HAS BAD DESIGN WITH THE SHORT CABLE IN THE TRUNK AND THE MATERIAL USED TO WRAP THE WIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413237April 21, 2021
UNKNOWN OR OTHER
DOORS OPEN FLYING WHILE VEHICLE IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413132April 20, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
THE REAR CAMERA HAS GONE OFF AND ON FOR MONTHS NOW IT DOES NOT WORK AT ALL..THE DEALERSHIP HAS TOLD ME THERE HAVE BEEN MANY WITH THIS PROBLEM THE HARNESS IN THE TRUNK GOES UP AND DOWN WITH THE OPENING AND CLOSING OF THE TRUNK CREATING STRAIN ON THE WIRES CAUSING CAMERA FAILURE.. DEALERSHIP WANTS 1000 TO FIX THIS AND MY CAR HAS 32000 MILES ON IT THE EMERGENCY BREAK STICKS BECAUSE THE SLEVING AROUND IT GETS STUCK NOT ALLOWING THE RELEASE OF THE BREAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407441April 10, 2021
ELECTRICAL SYSTEM, SEATS
THE HEATED AND AIR CONDITIONED SEATS STOPPED WORKING ALTHOUGH THE DASH INDICATOR SHOWS THAT IT IS ON. A SEARCH OF THE INTERNET SHOWS THAT IT IS A VERY COMMON PROBLEM ON 2015-2016 MUSTANG MODELS. THE CONNECTOR UNDER THE PASSENGER SEAT SHOWS A SEVERELY BURNED CONNECTION AS INDICATED IN THE ATTACHED PHOTO. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED VIA A RECALL.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403943March 19, 2021
ELECTRICAL SYSTEM, SEATS
HEATED AND COOLED SEATS STOPPED WORKING. I CHECKED SOME FORUMS AND FOUND OUT IT WAS A VERY COMMON PROBLEM. THIS PIN FOR THE GROUND ON THE WIRE ASSEMBLY THAT CONTROLS THE SEAT IS THE ONLY ONE, AND IT IS COMMON FOR IT TO COMPLETELY BURN OUT AS SEEN IN THE PICTURE. AS IT'S IN THE CABIN, UNDERNEATH THE PASSENGER SEAT, IT IS VERY DANGEROUS FOR IT TO BE BURNING THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402821March 13, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION WILL GO INTO NEUTRAL WHILE TRAVELING ON HIGHWAY 280 A HIGHLY TRAVELED STATE HIGHWAY IN ALABAMA, CAUSED BY A BAD TRANSMISSION OUTPUT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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