Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10780977October 9, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WITH NO WARNING THE ELECTRONIC THROTTLE BODY WILL FAIL CAUSING THE CAR TO RAPIDLY DECELERATE TO ITS IDLE SPEED. IN MY CASE IT HAPPENED ON A CITY STREET IN HEAVY TRAFFIC WHILE THE CAR WAS IN MOTION. THE MOTORIST BEHIND ME ALMOST REAR-ENDED MY CAR, AND SEVERAL OTHER HAD TO COME TO A SCREECHING HALT. THE PROBLEM IS DANGEROUS, SINCE IT CAN OCCUR AT ANY TIME IN TRAFFIC. IT CONTINUED TO HAPPEN AFTER TURNING THE ENGINE OFF AND BACK ON. SINCE THE ISSUE IS KNOWN IN OTHER FORD VEHICLES OF THE SAME MODEL YEAR RANGE, THE COMPANY SHOULD BE COMMUNICATING THE ISSUE TO CUSTOMERS AND PROACTIVELY REPLACING THE FAULTY PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780983October 9, 2015
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE SUDDENLY LOST POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781001October 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780712October 8, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WOULD SUDDENLY LOOSE POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779923October 5, 2015
ENGINE
WHILE TRAVELLING ON FDR SOUTH TO WORK MY 2011 FORD MUSTANG LOST POWER. I WAS TRAVELLING AT SPEED OF ABOUT 45 - 50 MPH. ERROR CODE P 2111 THROTTLE ACTUATOR CONTROL SYSTEM CHECK STUCK OPEN WAS DISPLAYED. ISSUE WAS WITH THROTTLE BODY, THROTTLE BODY GASKET AND PCV VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778395September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778400September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES, BUT THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 42,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776604September 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766669September 21, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING IN CITY @ 35MPH, WENT TO ACCELERATE AND NOTHING HAPPENED. THOUGHT ENGINE STALLED BUT STILL HAD PS & PB,S. CALLED LOCAL SHOP, SAID TO TURN OFF & RESTART. DID AND THROTTLE RETURNED. TWO DAYS LATER, HAPPENED AGAIN, ON COUNTY HIGHWAY @ ABOUT 60 MPH. PULLED OVER, TURNED OFF, RESTARTED, WENT TO LOCAL SHOP. NO CHECK ENGINE LIGHT OR WRENCH ?? LIGHT CAME ON. COMPUTER TEST ALL NEGATIVE,BUT PROBABLY A BAD ELECTRONIC THROTTLE BODY NEEDED @ $ 500. + . TOOK CAR AND GOT ON LINE, NOT GOING TO SPEND $ UNTIL SURE OF EXACT ISSUE. FOUND NHTSA CSP 13N03 , ADDRESSING MY IDENTICAL ISSUE FOR 2011 FUSIONS & ESCAPES WITH V6 ENGINES, BUT HAVEN'T FOUND FOR 2011 MUSTANG. THIS EXTENDS WARRANTY TO 150,000, AND 10 YEARS. I HAVE 109,879 MILES NOW, AND ISSUE HAPPENED TWICE TODAY ON INTERSTATE @ 75 MPH. POPPED TO NUETRAL, KILLED KEY, RESTARTED ON ROLL BOTH TIMES.AFTER PARKING CAR FOR SHORT WHILE AND RESTARTING, CHECK ENG INE LITE ON. WENT BACK TO SHOP & RE-TESTED, THIS TIME, THROTTLE BODY AND ASSOCIATED ISSUES DIGNOSED. SINCE THIS IS OBVIOUSLY A SAFETY ISSUE THAT IS WELL DOCUMENTED ON OTHER MODELS, I NEED TO HAVE MY ISSUE TREATED EQUALLY. WHAT CAN YOU DO TO HELP?? HUMBLY, MELODY & KENNETH PITTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763826September 15, 2015
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE LEFT LANE OF THE SAWGRASS EXPRESSWAY, A VERY BUSY HIGHWAY BETWEEN FT. LAUDERDALE AND MIAMI, I LOST ALL THROTTLE RESPONSE. THE WRENCH LIGHT CAME ON THE DASHBOARD AND I WENT FROM 60 MPH DOWN TO NOTHING BY THE TIME I WAS OFF TO THE SIDE OF THE ROAD. CARS BEHIND ME WERE OBVIOUSLY BRAKING HARD TO AVOID SMASHING INTO ME. I TURNED THE CAR OFF AND WAS ABOUT TO CALL AAA, BUT THE HEAT INDEX THAT DAY WAS AROUND A MILLION DEGREES SO I TURNED THE CAR BACK ON. THE THROTTLE RESPONSE HAD RETURNED SO I CAUTIOUSLY LIMPED THE CAR BACK HOME IN THE RIGHT HAND LANE THE WHOLE WAY. I THOUGHT IT WAS SOME FREAK COMPUTER GLITCH UNTIL IT HAPPENED AGAIN GOING TO THE STORE THE NEXT DAY. I CALLED THE FORD DEALERSHIP AND BEFORE I EVEN GOT THE PROBLEM OOUT OF MY MOUTH THE SERVICE TECH SAID " IT IS YOUR THROTTLE BODY. WE SEE THIS ALL THE TIME. IT WILL BE ABOUT $800 TO REPAIR". IF THE TECHS ARE AWARE OF THIS PROBLEM AND IT IS ALL OVER THE INTERNET WITH PEOPLE COMPLAINING ABOUT DANGEROUS SITUATIONS THE HAVE BEEN PLACED IN AS A RESULT, AND THERE IS ALREADY A RECALL FOR THE SAME PROBLEM IN OTHER FORD MODELS, THEN WHY HASN'T THE NHTSA DONE ANYTHING TO FORCE FORD TO RECALL FOR THE SAME PROBLEM ON THE MUSTANG? DOES SOMEONE HAVE TO DIE FIRST? HAS SOMEBODY DIED BECAUSE OF THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763541September 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/15*LJ FORD INFORMED THE CONSUMER, THEY MAY HAVE THE PARTS IN JUNE OR JULY 2016. UPDATED 12/10/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760842September 1, 2015
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
CAR WOULD NOT RUN > 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760244August 31, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. MA 10/23/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748427August 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE FOR A YEAR OR LONGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736130July 23, 2015
AIR BAGS
AIRBAG LIGHT CAME ON AND WOULD NOT GO OFF. TOOK IT TO DEALERSHIP WHERE THEY TOLD ME THE PASSENGER SIDE AIRBAG MODULE WAS FAULTY. WE'RE GOING TO CHARGE ME $600 TO REPLACE SOMETHING THAT I HAVE NO CONTROL OVER AND IS CONSIDER A SAFETY ISSUE AND NEEDS TO BE FIXED FROM WHAT THE DEALER TOLD ME. I HAVE HAD NO ACCIDENTS IN THIS CAR TO CAUSE THAT TO BE FAULTY AND I FEEL AS THOUGH THIS SHOULD BE SOMETHING THE DEALERSHIP SHOULD HAVE TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732876July 9, 2015
POWER TRAIN, ENGINE
I ARRIVED HOME FROM WORK AND NOTICED SOME COOLANT LEAKING OUT OF MY CAR. I POPPED THE HOOD AND SAW COOLANT SEEPING FROM THE WEEP HOLE. WHEN I CRANKED THE CAR BACK UP, COOLANT STARTED POURING OUT UNDERNEATH THE CAR, BAD WATER PUMP. I HAD IT TOWED TO DEALERSHIP TODAY AND WAS TOLD THERE IS A TECHNICAL BULLETIN ON THE HOSE LEADING TO WATER PUMP BECAUSE IT ALLOWS AIR IN AND CAUSES THE WATER PUMP TO FAIL. THE ENTIRE AREA HAS TO BE REPLACED WITH A NEW HOSE THAT INCLUDES A CHECK VALVE, SO IT DOESN'T CONTINUE TO HAPPEN. THIS IS AN OBVIOUS MANUFACTURING DEFECT. I WAS TOLD ANY CAR THAT CAME IN WITHOUT A CHECK VALVE HAS TO BE REPLACED WITH THE NEW HOSE INCLUDING A CHECK VALVE AND THAT I HAVE TO INCUR THE ENTIRE EXPENSE $486 PLUS TAX BECAUSE HOSES ARE NOT COVERED BY POWERTRAIN WARRANTY. I CALLED FORD AND WAS TOLD DUE TO NO RECALL, I WOULD NOT BE REIMBURSED FOR THIS SERVICE. EVEN THOUGH, HE ALSO ADMITTED THAT THERE IS A TECHNICAL BULLETIN ISSUED BY FORD REGARDING THIS PROBLEM. I HAVE GOOGLED THIS AND THE SAME PROBLEM IS ALL OVER THE MUSTANG FORUMS. FORD IS REFUSING TO STAND BY THEIR PRODUCT. LUCKILY, I WAS AT HOME WHEN THIS OCCURRED AND NOT OUT TRAVELING THE HIGHWAY. THIS WOULD CAUSE THE CAR TO OVERHEAT AND AN ACCIDENT CAN OCCUR. FORD IS REFUSING TO COVER ANY COST OF THE REPAIR. THIS IS A SAFETY ISSUE AND CONCERNS NUMEROUS CONSUMERS, NOT JUST ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731994July 5, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY 2011 V6 FORD MUSTANG HAS NOW STALLED SEVERAL TIMES GOING DOWN THE ROAD. HAS HAPPENED AT BOTH HIGH AND SLOWER SPEEDS. AFTER PULLING OVER AND WAITING A FEW MINUTES, CAR STARTS AND RUNS OKAY UNTIL THE NEXT UNEXPECTED STALL. REPAIR SHOP REVEALED NO CODES. VERY DANGEROUS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731621July 1, 2015
ENGINE, VEHICLE SPEED CONTROL
6/22/2015: I WAS DRIVING HOME FROM WORK AND MY CAR SUDDENLY TURNED OFF AND THE CHECK ENGINE LIGHT TURNED ON. IT IS VERY SUBTLE WHEN IT HAPPENED; NO JERKY MOVEMENT NOTICED. I REALIZED WHAT HAVE HAPPENED AFTER MY FAILED ATTEMPTS TO ACCELERATE. I WAS ABLE TO USE THE CAR'S MOMENTUM TO MAKE IT TO A PARKING LOT. I STEP OUT AND EXAMINED MY CAR BUT NOTHING WAS OUT OF THE ORDINARY. AFTER 10 MINUTES, I ATTEMPTED TO START IT UP (FIRST ATTEMPT AFTER INCIDENT) AND IT STARTED UP NORMALLY. EVERYTHING FUNCTIONED AS NORMAL AND EVEN THE CHECK ENGINE LIGHT IS GONE. I THOUGHT IT WAS A FLUKE INCIDENT SO I DROVE HOME AND FORGOT ABOUT IT. 6/30/2015: I WAS DRIVING ON THE HIGHWAY AND MY ENGINE CUT OFF AGAIN. I WAS VERY SCARED BECAUSE I WAS ON THE CALIFORNIA 91 FREEWAY AND IT WAS DURING TRAFFIC HOURS. I WAS ABLE TO DRAW EXPERIENCE FROM THE LAST INCIDENT AND CRUISED MY CAR TO THE SIDE OF THE HIGHWAY. AFTER I EXAMINED THE CAR AND ONCE AGAIN WASN'T ABLE TO FIND ANYTHING OUT OF THE ORDINARY. I STARTED IT BACK UP ON THE FIRST ATTEMPT AND THE CAR SEEMED TO BE OPERATING NORMALLY. I WAS ABLE TO MAKE IT HOME SAFELY BUT IT WAS A VERY SCARY DRIVE HOME...I WILL HAVE TO BRING MY CAR TO A DEALER AND GET IT CHECK SOON AND HOPEFULLY THEY WILL HAVE A FIX FOR THIS....UPDATED 09/22/15 *BF UPDATED 11/06/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731273June 30, 2015
ENGINE
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, I EXPERIENCED SUDDEN DECELERATION AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE GAS PEDAL WAS NOT RESPONSIVE AND THE WRENCH LIGHT CAME ON. THIS HAPPENED MORE THAN 6 TIMES OVER A TWO WEEK PERIOD. TWO OF THE INSTANCES OCCURRED WHILE PULLING OUT OF A BUSINESS ONTO A MAIN ROAD -- I HAD TO COAST INTO THE TURN LANE TO RESTART. I TOOK THE CAR TO TWO MECHANICS WHO COULDN'T DUPLICATE THE INTERMITTENT ISSUE (BECAUSE THE WRENCH LIGHT RESTS) AND THEN FINALLY MADE IT OVER TO THE FORD DEALER TODAY. THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. HERE IS A VIDEO OF THE INCIDENT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPHPUW96LGM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726427June 21, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
DRIVING DOWN AN INTERSTATE A WRENCH CAME ON THE DASHBOARD AND CAR WENT INTO LIMP MODE. PULLED OFF TURNED THE CAR OFF AND RESTARTED IT. GOT TO THE DESTINATION OK BUT ON THE WAY BACK HOME THE WRENCH CAME ON AGAIN. LOOKED AT THE CODE AND SAW IT WAS THE P2111 CODE. IT HAPPENED 4 TIMES IN THE WAY, LOSING POWER AND SHAKING. TAKING IT TO FORD TOMORROW TO FIND OUT IF IT COVERED UNDER THE WARRANTY. THERE WAS NO RECALL IN THE CAR,HOWEVER, I AM NOTICING A LOT OF PEOPLE ARE HAVING THIS ISSUE. THIS IS A SAFETY ISSUE AND SHOULD HAVE A RECALL ON IT. FROM WHAT EVERYONE ELSE IS SAYING FORD IS NOT DOING ANYTHING TO HELP OR FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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