Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11039242October 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAG INDICATOR TURNED ON AND OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MOUNTAIN VIEW FORD LINCOLN, 301 E 20TH ST, CHATTANOOGA, TN 37408, 423-756-1331) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/12/17/*BF CALLED MOUNTAIN VIEW FORD SAD THE PARTS WAS NOT AVAILABLE YET UPDATED 8/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035700October 23, 2017
AIR BAGS
TAKATA RECALL - I HAVE BEEN TRYING TO HAVE THE FRONT PASSENGER AIRBAG REPLACED DUE TO RECALL FOR THE PAST YEAR AND MY DEALER HAS TOLD ME THAT THE MANUFACTURER HAS NOT SENT THE PARTS FOR THIS RECALL TO BE FIXED. DUE TO THE FACT THAT I CANNOT GET THE AIRBAG FIXED, I HAVE BEEN UNABLE TO DRIVE THE CAR DUE TO SAFETY ISSUES WITH THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035681October 23, 2017
AIR BAGS
TOOK MY CAR TO ANDYMOHR FORD DEALERSHIP IN PLAINFIELD IN. THEY BROKE THE HARNESS FOR AIRBAG, I HAD TO DRIVE HOME WITH AIRBAGS UNHOOKED AND NOT WORKING. THEY WERE SUPPOSED TO ORDER A PART AND CALL ME BACK. AFTER 2 WEEKS I CALLED THEM BACK AND THEY HAD NO IDEA WHO I WAS OR WHAT I WAS TALKING ABOUT. THEY DID ORDER A PART AND REPLACED IT, I HAVE A PAPER SAYING AIRBAG WAS FIXED BUT MY CAR STILL SHOWS UP ON THE RECALL LIST. IS MY AIRBAG FIXED OR NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035703October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (FAIRWAY FORD, 2761 E STONE DR, KINGSPORT, TN,37660) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035747October 23, 2017
AIR BAGS
TAKATA RECALL : I HAVE ATTEMPTED TO CONTACT GREENWAY FORD AND FORD AND WAS TOLD BY BOTH, THAT THE PARTS ARE NOT YET AVAILABLE AND WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. HOWEVER, THEY ARE NOT ABLE TO GIVE ME A TIME FRAME AND COULD BE MONTHS FROM NOW. THAT IS A SERIOUS CONCERN OF MINE AND FOR MY PASSENGERS. THAT TO ME IS NOT ACCEPTABLE AND ACTUALLY COULD BE A RISK FOR MY PASSENGERS, IN THE EVENT SOMETHING WOULD OCCUR. RECALL # 16S26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035828October 23, 2017
AIR BAGS
HAVE NOT BEEN ABLE TO GET PASSENGER SIDE AIRBAG REPLACED RECIEVED NOTICE IN JULY OF 2016. ALL DEALERSHIPS ARE SAYING WAITING ON PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035793October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD OF OCALA (2816 N PINE AVE, OCALA, FL 34475 (352) 732-4800) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035940October 23, 2017
AIR BAGS
TAKATA INFLATORS REPLACEMENT 16S26 WHAT IS THE PROBLEM? NO REPLACEMENT AS OF 10/23/2017 ! FORD STATEMENT IS PARTS ARE NOT CURRENTLY AVAILABLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035363October 21, 2017
AIR BAGS
TAKATA RECALL: PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. PER AIRBAGRECALL.COM ON 10-21-17 RECALL STATUS IS LISTED AS INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035439October 21, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035275October 20, 2017
AIR BAGS
TAKATA RECALL RECEIVED ON JULY 2016 SAFETY RECALL FROM FORD MOTOR CO., SAFETYRECALL 15S21 FRONTAL AIRBAG PASSENGER SIDE, AS OF THE DATE THE LOCAL DEALERSHIP I HAVE BEEN TAKING MY VEHICLE FOR SERVICE KEEP INFORMING ME THAT THEY HAVE NEVER RECEIVED THESE PARTS AND HAVE NO IDEA IF THEY WILL EVER GET THESE PARTS. LAST VISIT WAS OCT 2017. I HAVE CALLED NUMEROUS TIME AND THE SAME RESPONSE "DON'T KNOW YET".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035174October 20, 2017
AIR BAGS
"TAKATA RECALL" SAFETY RECALL NOTICE 16S26 (NHTSA RECALL 16V-384) DELAY IN REPLACING PASSENGER AIRBAG IS HORRENDOUS! RECEIVED NOTICE JULY 2016, AND STILL NO PARTS AVAILABLE...WAS TOLD SPRING OF 2017, OBVIOUSLY STILL NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035180October 20, 2017
AIR BAGS
CALLED SEVERAL TIMES TO HAVE RECALL OF AIRBAGS REPAIRED AND WAS TOLD TO JUST COME IN WITHOUT APPOINTMENT. WHEN I ARRIVED, THEY COULD ONLY REPLACE THE DRIVER AIRBAG AND REPROGRAM MODULE. THE PASSENGER AIR BAG PART IS BACK ORDERED PER FORD TECHNICIANS AND THEY DO NOT KNOW WHEN THEY WILL HAVE IT. APPARENTLY AT LEAST A 6 MONTH WAIT. I HAVE A TODDLER AND A NEWBORN AND IT CONCERNS ME THAT DESPITE MY EFFORTS TO HAVE RECALL ADDRESSED, WE STILL HAVE NOT BEEN ABLE TO BE ASSISTED ON THIS COMPLETELY. CONCERNED PARENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035245October 20, 2017
AIR BAGS
TAKATA RECALL ISSUED JUNE 1, 2016 HAS NOT BEEN CORRECTED BY MY LOCAL DEALER. NHTSA RECALL 16V384, MFR RECALL 16S26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034594October 19, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" . I WAS NOTIFIED OVER A YEAR AGO FROM TODAY , OCTOBER 19 2017 , ABOUT THE RECALLS FOR THE DRIVER SIDE AND THE PASSENGER SIDE AIRBAGS . I HAVE HAD THE DRIVERS SIDE REPLACED AT MY LOCAL FORD DEALERSHIP , BUT THEY KEEP TELLING ME THERE IS NO REPLACEMENT/FIX FOR THE PASSENGER SIDE YET . IT'S BEEN WELL OVER A YEAR AND I USE THIS VEHICLE REGULARLY WITH MY 11 YEAR OLD SON IN THE PASSENGER SEAT . I HAVE ANXIETY EVERY TIME I DRIVE THE VEHICLE AND WOULD LIKE TO LET WHOEVER NEEDS TO KNOW THAT THIS IS VERY UNACCEPTABLE AND IT NEEDS TO BE RESOLVED NOW. OVER A YEAR FOR OUR SAFETY IS RIDICULOUS . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033175October 13, 2017
AIR BAGS, ENGINE, UNKNOWN OR OTHER
THE DEALERSHIP IS UNABLE TO REPAIR MY VEHICLE THEY SAY THEY DON'T HAVE THE PARTS TO DO SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032552October 9, 2017
AIR BAGS
TAKATA RECALL NUMBER 16V364 JUNE 1 2016. HAS NEVER BEEN COMPLETED AND REMAINS OPEN. WHEN I CALL THE MANUFACTURE I AM TOLD THEY ARE WAITING FOR PART. INSTRUCTIONS SAY I SHOULD NOT ALLOW ANYONE IN THE PASSANGER SEAT INCASE I HAVE AN ACCIDENT. I AM 80 YEARS OLD ANY I AM GETTING TIRED OF ELLING PEOPLE THAT CANNOT RIDE WITH ME. IS THIS PART EVER GOING TO BE AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030929October 4, 2017
AIR BAGS
2007 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL. UPDATED 10/04/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030664September 30, 2017
AIR BAGS
"TAKATA RECALL" - WHEN DOES IT BECOME A "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER" ISSUE? I HAVE A CAR THAT HAS A SAFE DRIVER'S SIDE AIRBAG, BUT A DANGEROUS PASSENGER SIDE AIR BAG. AREN'T MY PASSENGERS WORTHY TO BE SAFE ALSO? WHY IS IT TAKING SOOOO LONG TO ENSURE THE PASSENGER AIR BAG WON'T INJURE OR KILL MY PASSENGERS? NHTSA DATABASE ON MY VIN STATES THE RECALL IS THERE... BUT CAN'T BE FIXED???? WHY ??? THEY WERE ABLE TO FIX THE DRIVER'S SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025245September 25, 2017
AIR BAGS
TAKATA INFLATORS - REFERENCE COMPLAINT NO. 11006081 AND NO. 11006075 AIRBAG R07EPLACEMENT - 2007 MUSTANG AND 2008 FUSION: I FOUND THE FOLLOWING INFORMATION ON A HONDA WEBSITE - "THE 'ALPHA' DRIVER-FRONT AIRBAG INFLATORS WERE THE SUBJECT OF THE FIRST TAKATA AIRBAG INFLATOR RECALLS STARTING IN 2008. IN MOST CASES, THE PREVIOUS OWNERS OF THESE AFFECTED VEHICLES DID NOT REPLACE THE INFLATORS UNDER THOSE RECALLS AND, THUS, THE VEHICLES REMAIN UNREPAIRED. NOW, BECAUSE OF THE TIME THAT HAS PASSED, THEY ARE EVEN MORE LIKELY TO RUPTURE IF THE DRIVER'S AIRBAG DEPLOYS IN A CRASH. IN FACT, IN TESTING DONE BY TAKATA, ALPHA INFLATORS REMOVED FROM VEHICLES IN CONSISTENTLY HOT AND HUMID AREAS SHOWED A RUPTURE RATE AS HIGH AS 50 PERCENT." CAN I EXPECT THE SAME, HIGHER PERCENTAGE OF KILL RATE, IN THE INFLATORS IN MY 2007 MUSTANG AND 2008 FUSION AS THEY AGE, AS FOUND BY HONDA? I WILL PAY TO HAVE THE AIRBAGS/INFLATORS REPLACED - REQUEST YOUR OFFICE PROVIDE THE CORRECT PART NUMBERS AND RECOMMENDED PLACE TO HAVE THE WORK CORRECTLY ACCOMPLISHED. I DID NOT RECEIVE A RESPONSE FROM YOUR OFFICE TO EITHER REFERENCED COMPLAIN, ANY INFORMATION YOUR OFFICE CAN PROVIDE IS APPRECIATED. V/R, TOM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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