Ford Mustang Complaints (1998)

305 consumer complaints on file.

#725396July 13, 2000
STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:TRUNK LID
REMOTE DOOR DOES NOT WORK ALL OF THE TIME. DEALER REPLACED LATCH BUT DID NOT CORRECT THE PROBLEM. CUSTOMER PLACED A SMALL ROUND MAGNET ON THE QUARTER PANEL ON EACH SIDE WHERE THE LID CONTACTS THE QUARTER PANEL TEMPORARILY CORRECTING THE PROBLEM. CUSTOMER WOULD LIKE THE DEALER TO PROPERLY CORRECT THE PROBLEM. CAR IDLES ROUGH WHEN ACCESSORORIES ARE TURNED ON. TRANSMISSION SHIFTS HARSHLY UNDER VARIOUS CONDITIONS. TRANSMISSION DOES NOT IMMEDIATELT ENGAGE IN GEAR WHEN GOING FROM PARK TO DRIVE. THIS SEEMS TO HAPPEN WHEN CAR SITS FOR AN EXTENDED PERIOD OF TIME BUT DOES NOT ALWAYS OCCUR. CUSTOMER HAS NOTICED AT TIMES AN UNUSAL LARGE LOSS OF TRANSMISSION FLUID BUT DOES NOT SEE A LEAK OR SMELL. RIGHT FRONT DOOR SPEAKER CUTS IN AND OUT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722476May 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
I LOST COUNT AFTER 22 TIMES FOR THAT CAR BEING IN THE SHOP. NOW... I CAN BARELY GET IT OUT OF PARK.. THEY ORDERED THE PART FOR IT, BUT FAILED TO CALL ME WHEN IT CAME IN, THEREFORE IT WAS SENT BACK. THEN AFTER I COMPLAINED AGAIN TO THE SERVICE MANAGER. I WAS TOLD THAT THE PART WAS NOW ON BACK-ORDER, BUT THEY FOUND ONE IN OKLAHOMA THAT WAS GOING TO BE SENT TO THEM FOR ME IN A WEEK. AFTER 3 WEEKS I WENT UP THERE AGAIN AND I WAS TOLD THAT THERE IS NO PART COMING IN FROM OKLAHOMA, THAT ONE'S ON BACK-ORDER TOO ! I AM GETTING THE RUN AROUND FOR A CAR THAT DOESN'T EVEN GET ME AROUND !!!!!! THIS IS RIDICULOUS ! PLEASE SOMEONE HELP ME ! I DON'T KNOW WHAT TO DO NOW AND I'M ALWAYS LATE FOR SCHOOL AND APPOINTMENTS BECAUSE I CAN'T GET MY CAR OUT OF PARK !!!! MY THUMB IS SO SORE AND SWOLLEN AND CALLOUSED FROM TRYING TO GET IT OUT OF PARK !*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721828April 23, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
APPEARS TO HAVE FRACTURED AT WELD - FORD DEALER WILL BEGIN REPAIRS 4/24. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551560March 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE CONSUMER IS TRAVELING 40 MPH OR LESS WITH THE CLUTCH IN OR OUT IN NEUTRAL THE VEHICLE STALLS, DEALER HAS BEEN UNABLE TO RECTIFY THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720370March 20, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE MADE NUMEROUS ATTEMPTS TO SOLVE THIS SITUATION AND NO ONE SEEMS TO WANT TO BE OF ASSISTANCE PLEASE CONTACT ME AS SOON AS POSSIBLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856966February 15, 2000
PARKING BRAKE:CONVENTIONAL:MECHANICAL
EMERGENCY PARKING BRAKE FAILS TO CATCH WHEN LEVER IS PULLED UP. WOULD SOMETIMES HEAR A CLICK & THE VEHICLE WOULD ROLL BACKWARDS. EMERGENCY BRAKE LEVER HAD RELEASED. TOOK VEHICLE TO DEALERSHIP AT LEAST 3 TIMES, & MECHANIC COULD NOT LOCATE THE PROBLEM EACH TIME. EMERGENCY BRAKE PROBLEM IS INTERMITTENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550804February 8, 2000
PARKING BRAKE
EMERGENCY BRAKE FAILED ALLOWING THE VEHICLE TO ROLL BACKWARDS OUT OF CONSUMER DRIVEWAY AND HIT A TREE. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#550810February 8, 2000
PARKING BRAKE
PARKING BRAKE FAILED TO HOLD THE VEHICLE, CAUSING VEHICLE TO ROLL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856381February 7, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE VEHICLE WAS IN GEAR AND THE BRAKES WERE ON, VEHICLE ACCELERATED OUT OF CONTROL, HITTING A BUSH AND A HOME. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#717861January 25, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855389January 24, 2000
AIR BAGS:FRONTAL
WHILE DRIVING AND WITHOUT HITTING A BUMP, BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DRIVER LOST CONTROL OF THE VEHICLE, AND HIT SEVERAL TREES. VEHICLE HAS NOT BEEN SEEN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#854490December 28, 1999
VEHICLE SPEED CONTROL
WHILE WAITING FOR THE GARAGE DOOR TO OPEN ALL OF A SUDDEN BACK WHEELS STARTED TO SKID, CAR TOOK OFF RIGHT THROUGH THE GARAGE. CONSUMER FEELS THIS WAS A VERY SERIOUS INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#851971December 16, 1999
SUSPENSION:REAR
WHILE DRIVING REAR END HAS A NOISE COMING FROM IT. ALSO, THE REAR END FEELS AS IF IT SWAYS BACK AND FORTH AND OUT OF CONTROL. DEALER HAS SEEN VEHICLE NUMEROUS TIMES AND CANNOT FIND THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716037December 14, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING ON THE HIGHWAY AT 55MPH, THE LEFT QUARTER WINDOW EXPLODED SENDING GLASS FRAGMENTS INTO THE BACK AND FRONT SEATS OF THE CAR. TEMPORARILY LOST CONTROL OF THE VEHICLE DUE TO WINDOW EXPLODING. WAS ABLE TO REGAIN CONTROL OF VEHICLE, PULLED OFF THE HIGHWAY AND NOTIFIED POLICE AND OBTAINED REPORT. NOTIFIED INSURANCE COMPANY AND BROUGHT CAR BACK TO GLASS SHOP WHO REPLACED THE WINDOW THE FIRST TIME. GLASS SHOP FOUND A MANUFACTURING FLAW DURING ASSEMBLY WHERE SCREWS WERE LOOSE AND BINDING AGAINST THE GLASS WHEN WINDOW WAS IN THE UP POSITION. GLASS SHOP TIGHTENED LOOSE SCREWS, REPLACED WINDOW AND GAVE NO GARANTEE THIS WOULD FIX THE PROBLEM. NOTIFIED FORD OF PROBLEM BUT THEY DO NOT WANT TO TAKE ANY ACTION. NOTIFIED DEALER, THEY TOLD ME TO CALL FORD. CATCH 22, NO ONE WANTS TO TAKE RESPONSIBILITY. THIS CAR IS A SAFETY HAZARD. GLASS SHOP WHO FOUND THE PROBLEM IS DIAMOND AUTO GLASS 145 PATTERSON AVE, WALLINGTON NJ 07057 (1-800-235-7487). MY NEXT STEP IS TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY WITH THE BBB. SINCE THE CAR IS LEASED, IAM NOTIFYING THE BANK TO SEE IF I CAN GET OUT OF THE LEASE DUE TO THE SAFETY HAZARD OF THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716001December 13, 1999
STEERING: STEERING WHEEL/HANDLE BAR, STEERING:RACK AND PINION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKING, AND SHIFTING (AUTOMATIC). NEED INFORMATION ON MAKING FORD PAY FOR THE LEMON! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847058November 26, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON TWO OCCASIONS NOTICED FUEL ON GROUND, AND VEHICLE WAS OUT OF GAS. VEHICLE BEEN TO THE DEALER'S SHOP, AND CONSUMER WAS INFORMED THAT NOTHING COULD BE FOUND. LEAKS WERE NOTICED ON DRIVER'S SIDE UNDERNEATH VEHICLE WITH OTHER WITNESS. CAN NHTSA HELP IN THIS MATTER THIS CAN BE A POTTENIAL FIRE HAZARD IF COME IN CONTACT TO A IGNITION SOURCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714935November 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
BELT JUMPING WAS FIXED AFTER AFTERMARKET PULLIES WERE BOUGHT, ALL OTHERS STILL HAVEING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714504November 8, 1999
TIRES
PASSENGER SIDE REAR TIRE SIDEWALL SPLIT ALL THE WAYAROUND( DOT NUMBER: 00000 TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714437November 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
TAKEN TO DEALERSHIP ON THREE SEPERATE OCASSIONS FOR TRANSMISSION TROUBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713783October 24, 1999
SEAT BELTS:FRONT:ANCHORAGE
THE FRONT SEAT & SHOULDER BELTS WILL NOT STAY IN THE GUIDES PROVIDED FOR THEM. IT MAY BE THAT IN A FRONTAL COLLISION THEY WILL NOT FUNCTION CORRECTLY. I HAVE SEEN OTHER MUSTANGS WITH A DIFFERENT STYLE OF GUIDES. THEY LOOK AS IF THEY MIGHT FUNCTION CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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