Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11418781May 27, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The trunk electronics have failed, the trunk won't open and is stuck, the exterior light bar on the trunk won't work, the interior trunk light won't work, and finally the rear back-up camera won't function half the time and when it does it doesn't show the projected/predicted path or will be static and causes a safety concern for everyone in the car and near by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418419May 25, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger and driver's side doors have both opened/become unlatched at different times while driving on the highway. The vehicle is available for inspection. My safety was put at risk as there was traffic on both sides which could have hit the opening door. There were no warning lamps. A symptom was the driver's side window going up and down about 1/4 of an inch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415380May 6, 2021
UNKNOWN OR OTHER
THE WELD ON MY CLUTCH PEDAL BROKE WHILE DRIVING. THIS SHOULD BE A SAFETY RECALL BECAUSE IT COULD HAVE CAUSED AN ACCIDENT, DEATH, OR INJURY. THE QUALITY OF THE WELD ON THE CLUTCH PEDAL IS VERY POOR AND SEEMS TO BE A COMMON ISSUE. I WAS DRIVING AROUND 40MPH WHEN THIS HAPPENED. THIS MAKES THE CAR INOPERABLE DUE TO THE CLUTCH SHIFTING TO ONE SIDE PREVENTING THE VEHICLE TO START NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415430May 6, 2021
ELECTRICAL SYSTEM
VEHICLE IS UNABLE TO TURN ON BACK CAMERA WHEN PUTTING THE CAR INTO REVERSE. WHEN PUT IN REVERSE THE SCREEN SAYS BACKUP CAMERA UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415431May 6, 2021
STRUCTURE:BODY
PAINT HAS STARTED CHIPPING AWAY FROM AROUND THE REAR WINDSHIELD. STARTED CHIPPING AWAY AT 36,000 MILES. WHEN I FINALLY NOTICED I TOOK IT TO SERVICE AND THEY SAID I WAS OUT OF BUMPER TO BUMPER WARRANTY. NOTHING COULD BE DONE. I CHECKED ONLINE FORUMS AND THIS IS A COMMON ISSUE WITH THE 2017 GRABBER BLUE MUSTANG .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413333April 22, 2021
UNKNOWN OR OTHER
WELL KNOW ISSUE WITH THE FORD MUSTANGS. MY EVAPORATOR/CONDENSER HAVE FAILED BEFORE THE VEHICLE HIT 40K MILES. NO RECALL NO SYMPATHY FROM FORD JUST A 2200 DOLLAR REPAIR BILL RIGHT AFTER THE WARRANTY ENDED. AIR NO LONGER FUNCTIONS, ELECTRIC FAN RUNS ALL THE TIME AND THE BLOWER MOTOR MAKES A PAINFUL NOISE ON THE DEFROST SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412995April 20, 2021
STRUCTURE:BODY
TWO TIMES WITHIN THE LAST TWO MONTHS, MY PASSENGER DOOR HAS BECOME AJAR WHILE DRIVING DOWN THE HIGHWAY. WHEN I STOPPED AND WENT AROUND THE CAR TO SHUT IT BACK COMPLETELY, IT WAS OPENED QUITE A BIT - APPROX TWO INCHES OR SO. I WAS SHOCKED AND THIS IS VERY SCARY. I HAVE READ MANY MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH THEIR 2017 CONVERTIBLES AND OTHER YEAR MODELS AS WELL AND THIS IS DANGEROUS. I SUGGEST YOU PUT A RECALL OUT FOR MY MODEL BEFORE YOU END UP GETTING SUED FOR A WRONGFUL DEATH WHERE SOMEONE FALLS OUT THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408205April 15, 2021
POWER TRAIN
MANUAL TRANSMISSION THUMPING/CLUNKING SOUND WHEN ENGAGING INTO A 1ST, 2ND, 3RD AND 4TH. HAPPENS MORE OFTEN WHEN COMING UP O A STOP AND I RE-ENGAGE INTO A GEAR. FEELS AS IF SOMETHING FALLS INTO PLACE AFTER THE THUMP/CLUNK NOISE. HAS 58,000 MILES. IT'S INTERMEDIATE, AND IT HAPPENS MOSTLY ON CITY LIMITS. ALTHOUGH I HAVE HEARD IT WHEN DOWNSHIFTING AT HIGHWAY LIMITS. I AM CLOSE TO HITTING 60,000 MILES WHICH MY WARRANTY WILL UP VERY SOON. I AM AFRAID 10,000 MILES FROM HERE I WILL BE STUCK WITH A TRANNY BILL TO PAY OUT POCKET. FORD SHOULD AT LEAST ACKNOWLEDGE THE ISSUE, AND PROVIDE INFORMATION TO ITS DEALERS SO THEY CAN PERFORM SURGERY ON THE VEHICLE, AND WEED OUT THIS ISSUE. DOESN'T FEEL RIGHT WHEN YOU SPEND OVER 30K ON A CAR, THEN A QUARTER INTO THEIR LIFESPAN THERE IS MAJOR POWER TRAIN ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408216April 15, 2021
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER'S DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCKWALL FORD (990 E. INTERSTATE 30, ROCKWALL, TX 75087, (972) 290-2200) AND THE DEALER WAS MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V168000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406688April 6, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
VEHICLE'S BACK UP CAMERA WAS ONLY WORKING INTERMITTENTLY, THEN STOPPED WORKING ALL TOGETHER. ERROR CODE (PER DEALERSHIP, C1001 I THINK BUT MAY BE INCORRECT CODE) INDICATES A PROBLEM WITH THE WIRING THAT CONNECTS THE CAMERA TO THE CENTER CONSOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405749March 31, 2021
POWER TRAIN
HELLO! FORD SHELBY GT 350'S HAVE A FATAL ENGINE FLAW THAT WILL LEAD TO THE DEATH OF MANY OWNERS. THERE IS A KNOWN ISSUE WHERE THE OIL FILTER SIMPLY FALLS OFF THE ENGINE BECAUSE THE ENGINE IS PRONE TO A TON OF VIBRATION. AS A RESULT, OIL IS SPILLED EVERYWHERE AND CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE DUE TO OIL HITTING THE TIRES. THIS HAS HAPPENED TO ME TWICE NOW, THANKFULLY THE FIRST TIME I NOTICED IT WHILE IN THE GARAGE AND THUS THERE WAS NO RISK WHILE DRIVING. HOWEVER THE SECOND TIME, WHICH OCCURRED LAST NIGHT, WAS WHILE I WAS ON A WINDY MOUNTAIN ROAD. I AM LUCKY TO BE ALIVE RIGHT NOW TO WRITE NHTSA THIS LETTER. RIGHT BEFORE THE CAR COMPLETELY LOST OIL PRESSURE, DUE TO THE FILTER FALLING OFF, I NOTICED THAT THE HANDLING WAS OFF, ALMOST AS IF THE CAR HAD A LOW/FLAT TIRE. THANKFULLY I WAS GOING WELL UNDER THE RATED SPEED LIMIT AFTER I NOTICED THIS OR ELSE I WOULD HAVE LOST CONTROL OF THE CAR AND LIKELY WOULD HAVE GONE OFF THE SIDE OF THE MOUNTAIN. PLEASE INVESTIGATE THIS. THERE ARE NUMEROUS CASES ONLINE WHERE OTHER OWNERS HAVE THE SAME ISSUE WITH THE FILTERS FALLING OFF DUE TO VIBRATION ISSUES. MY CARS OIL CHANGE HAS ALWAYS BEEN DONE BY THE DEALERSHIP (TWO DIFFERENT FORD ONES JUST TO ENSURE THIS ISN'T A CASE OF A BAD TECHNICIAN). THERE HAVE BEEN CASES WHERE PEOPLE ARE ON THE RACE TRACK WITH THESE VEHICLES AND THE SAME ISSUE HAPPENS. IT WILL SAVE MANY PEOPLE'S LIVES IF THESE VEHICLES ARE RECALLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405259March 28, 2021
STRUCTURE:BODY
WHILE DRIVING (VARYING SPEEDS) THE PASSENGER OR DRIVER'S DOOR WOULD OPEN. THE WARNING WOULD SAY "DOOR AJAR". IT HAS HAPPENED 8 TIMES IN THE LAST YEAR. DEALER SAID IT WAS NOT A RECALL ISSUE, AND COULD NOT FIX IT BECAUSE THEY COULD NOT RECREATE IT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398878March 3, 2021
UNKNOWN OR OTHER
A PART OF THE AIR CONDITIONER SYSTEM CALLED THE EVAPORATOR CORE FR3Z-19680-C REQUIRED REPLACEMENT AND THE REPAIR WORK TO ACCESS THE UNIT REQUIRES THAT THE DASHBOARD BE REMOVED TO GAIN ACCESS. VEHICLE HAD 53K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396238February 15, 2021
ELECTRICAL SYSTEM, SEATS
FOR THE SECOND TIME MY HEATED/COOLED SEATS FAILED. THIS TIME FORD REPLACED THE CONNECTOR WITH AN UPDATED MODULE WITH ADDITIONAL GROUND WIRES. THE ORIGINAL CONNECTOR SHOWED BURNS AND THE ISSUE PRESENTS A FIRE HAZARD UNDER THE PASSENGER SEAT. WHILE FORD GAVE ME A "BREAK" ON REPLACING WITH THE UPGRADED CONNECTOR, IT STILL COST ME $250+ AND DOESN'T ADDRESS THE FIRE HAZARD THAT THE ORIGINAL CONNECTION PRESENTS TO THE CAR THAT THEY HAVE NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395024February 6, 2021
AIR BAGS, STRUCTURE:BODY
I WAS DRIVING APPROXIMATELY 40-45 MPH AND T- BONED ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. I SLAMMED ON THE BRAKES, AND SLOWED OUR SPEED DOWN AS MUCH AS POSSIBLE. THE DRIVER SIDE AIRBAG KNEE AIRBAG DEPLOYED. THE PASSENGER SIDE ATTEMPTED TO DEPLOY BUT DIDN'T.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11394435February 3, 2021
ELECTRICAL SYSTEM
BOTH DRIVERS AND PASSENGER SIDE MIRRORS POP WHEN VEHICLE IS TURNED ON. PASSENGER SIDE MIRROR NO LONGER ROTATES SIDE TO SIDE BUT WILL GO UP AND DOWN. DOES THIS REPEATEDLY. HAVE SEEN MANY REPAIR FORUMS INDICATING MANY OTHER PEOPLE HAVE THE SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389798January 25, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH PASSENGER'S AND DRIVER'S SIDE DOORS BECAME AJAR WITHOUT WARNING. THE CONTACT STATED THAT THE LATEST FAILURE NEARLY CAUSED HIM TO FALL OUT OF THE VEHICLE WHILE HIS FRIEND WAS DRIVING 60 MPH. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT UNDER RECALL AND THAT ALL WARRANTIES ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389816January 25, 2021
STRUCTURE:BODY
THE PASSENGER SIDE DOOR WILL OPEN RANDOMLY WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES IN THE COURSE OF A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389232January 21, 2021
STEERING
POWER STEERING FAILURE WHILE DRIVING IN A PARKING LOT AND TURNING INTO A PARKING SPACE. STEERING BECAME STIFF AND WARNING LIGHTS TURNED ON INDICATING THAT THERE WAS A LOSS OF: POWER STEERING, TRACTION CONTROL, AND HILL ASSIST. THERE WERE NO INDICATIONS PRIOR TO THE FAILURE THAT THE SYSTEM WAS FAILING OR DAMAGED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. FORD SERVICE HAS INDICATED THAT THE "STEERING GEAR" HAS FAILED AND THE REPLACEMENT PART IS "INDEFINITELY BACKORDERED." THE VEHICLE HAS 47,900 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378162December 6, 2020
STEERING, WHEELS
BOUGHT A VEHICLE FROM OXMOOR FORD IN LOUISVILLE KENTUCKY ON AUGUST 26, 2020. NOTICE AFTER DRIVING IT FELT LIKE ALIGNMENT WAS OFF. ON SEPTEMBER 10, 2020 WENT TO LOCAL DEALERSHIP AND THEY FOUND THREE BAD TIRES THAT HAD THE THREAD/ WIRES SHOWING ON THE INSIDE OF THE THREE TIRES. THAT WAS ONLY 15 DAYS OF HAVING THE VEHICLE. I TALKED TO THE GM OF THE DEALERSHIP I GOT THE VEHICLE AND HE STATED HE KNEW THE TIRES WERE NOT THAT GOOD HOWEVER THEY WERE ROAD SAFETY. WHOMEVER SIGNED OFF ON INSPECTION FOR VEHICLE OBVIOUSLY DID NOT TELL THE TRUTH OR THERE WAS NOT AN INSPECTION DONE. GM BLAMED MYSELF FOR NOT FINDING THE PROBLEM WHEN I BOUGHT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang