Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11425969July 22, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Ford Mustang. The contact stated while driving at various speeds, the passenger’s side door opened inadvertently. The dealer was not contacted or informed of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424555July 13, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
I'm on highway going 70mph and all the sudden my car slows down drastically to about 35mph and won't accelerate any higher. I almost caused an accident. After I got home I also noticed my brake lights would not go off, even after the car was off for a bit. I had to undo the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424149July 9, 2021
UNKNOWN OR OTHER
The mustang has a problem with its HVAC system. The A/C needs to be serviced constantly making the reliability of these cars come into question. These are conveniences every driver needs in their car. I'm going to return my 2015 in 1 year for a car with a reliable AC unit. A Toyota or honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423622July 6, 2021
ELECTRICAL SYSTEM
The driver's side window will go up and down constantly when vehicle is turned off on my 2015 Mustang GT, so annoying and scary, hate for someones fingers to get caught in it, I can role them down and back up a million times and it still does it, I even open and shut the door multiple times, but still does it! Not sure what the insurance company would say about it if I told them. Maybe something to do with the lock, sensor, security system. When window is slighly down, it could be at risk for theft. (and Ford, lets not even dicuss your Shi**y paint job!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423545July 6, 2021
LATCHES/LOCKS/LINKAGES
Door latches become undone as I drive causing the doors to open. This happens often and happened when I first bought the vehicle in 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423350July 3, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
While driving and pressing on accelerator pedal car slows down without pressing the gas as if the car is about to turn off. This is a very dangerous hazard as I am in the middle of a highway which can cause an accident if it does turn ofd. I noticed that the brake lights are on 24 hours a day whether the vehicle is off or on , this could be the issue, something is either jammed in the engine system or the brakes sensors are messed up and are not telling the rest of the car that the car is on and moving. There is no messages that are telling me inside the mustang that something is wrong with my car . I have had my car 6 years and this is the first time I see this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423094July 1, 2021
UNKNOWN OR OTHER
The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 60-65 mph, the vehicle failed to accelerate while the accelerator pedal was depressed. The vehicle was not diagnosed nor repaired. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was 50,000. The Vin was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422934June 30, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Recently, the camera on my 2015 Mustang has not been connecting regularly. The display will occasionally say the camera is not available, contact dealership. In researching it appears that the wiring to the camera and other associated trunk area lighting can be cut or worn through, creating a defective and potentially dangerous situation. The videos and comment sites are abundant with this issue. During my research, I noticed that there is a huge, nearly identical recall in place for 2020 vehicles. I suspect this is the same issue. The issue is not just happening in Mustangs. Other vehicles where the wiring is sheathed in a certain way or subject to movement can show the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422263June 25, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The trunk opens while driving. It opens without warning and not every time. Also the trunk may or may not open when using the key fob, button inside or outside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421774June 22, 2021
STRUCTURE:BODY
The information was not on the vehicle other than the vin. I called Purvis Ford in Fredericksburg, VA and was told the inspection to find the information was not free as it said in the recall notice. I must pay a tech service fee for them to inspect the car doors for the recall information. I said fine I would like to make an appointment for the inspection. The appointment given was for October 26, 2021 as this was the soonest they could get me in. I did not make the appointment as they clearly did not want my business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421182June 16, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Plastic clip for brake light switch disintegrates over time, causing reduced power and inoperative brake lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421206June 16, 2021
ENGINE
Bolt at the back of the engine rattled loose and scarred the torque converter, flexplate, bell housing of the transmission, and the block of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420561June 11, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger’s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419464June 3, 2021
STRUCTURE:BODY:DOOR
Hi, I recently noticed my driver side door or not aligned with the body. And when I went to your website after noticing I found out that there was a recall issued on this situation. I think it’s the door hinges. Please let me know as what should be my next step as this doesn’t sound safe. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418979May 29, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
The brake light switch function was inhibited due to the plastic retainer mounted on the pedal assembly. The plastic retainer had become brittle and caused it to come apart in pieces. The retainer acts a point of contact for the brake light switch plunger which signals to the ECM when the driver is applying or not applying the brakes. Symptoms of failure are constant illumination of rear brake lights with vehicle on or off. Disables cruise control. Also most importantly it limits throttle control by reducing throttle range spraticly. No driver warnings or lights are displayed or illuminated on the IPC. Problem has been verified and reproduced by independent service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418170May 22, 2021
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Air conditioning & cooled seats no longer work. Only hot air blows. The car just barely has 28K miles. This has happened to multiple mustangs w low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416202May 11, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
A NON-CONDUCTIVE PAD IS INSTALLED BETWEEN THE BRAKE SENSOR SWITCH AND BRAKE ARM. THE PAD BECOMES BRITTLE OVER TIME AND BREAKS ALLOWING THE BRAKE SENSOR TO ENGAGE. THIS CAUSES THE CAR TO GO INTO 'LIMP' MODE WHICH CAN OCCUR WHILE DRIVING ON HIGHWAYS. THIS IS A SAFETY ISSUE SINCE IT OCCURS RANDOMLY AND CAN HAPPEN AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415478May 6, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BREAK SWITCH PAD IS REALLY EASY TO BREAK. BREAK LIGHTS STAY ON AFTER CAR IS STOPPED AND IN PARK AND CUT OFF. WHILE DRIVING VERY DANGEROUS GET NO POWER TO SPEED UP AND WHEN YOU HIT THE GAS NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415131May 4, 2021
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 70 MPH, THE DOOR OPENED INDEPENDENTLY. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) A MONTH PRIOR TO THE FAILURE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413020April 20, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
MY DRIVERS SIDE DOOR WILL FLY OPEN WHILE DRIVING WITH NO WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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