Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10910211September 28, 2016
AIR BAGS
TAKATA RECALL...WAS NOTIFIED BACK IN JULY 2015.... HAVE CALLED AND INQUIRED ABOUT PARTS FOR OVER A YEAR SEVERAL TIMES TO SEVERAL FORD DEALERSHIPS AND HAVE BEEN TOLD NO REPLACEMENT PARTS AVAILABLE YET AND THAT IT'S SAFE TO DRIVE MY CAR"! REALLY! IT'S NOW ALMOST OCTOBER 2016 AND STILL NO AVAILABILITY TO FIX YET THEY SENT ME YET ANOTHER RECALL NOTICE TO HAVE IT FIXED! I'M GETTING NERVOUS ABOUT DRIVING MY CAR! THE CUSTOMER RELATIONS CENTER FOR FORD MOTORS TO,D THERE IS NO RENTAL CAR PROVISIONS AND QUITE FRANKLY NOT WILLING TO RISK MY LIFE OR FACE FOR A FENDER BENDER! PLEASE NOTIFY ME ASAP ABOUT POSSIBLY FORD TAKING THIS CAR BACK AND I'LL GO BUY SOMETHING ELSE IF THEY CAN'T TAKE CARE OF THEIR EXISTING CUSTOMERS AND CONCERNS ABOUT MY SAFETY! I AM LIVID WITH THIS LEVEL OR LACK OF CUSTOMER SERVICE AND THEIR DISCONCERT FOR ME AND MY CHILDREN'S SAFETY! MAY 2016 RECEIVED ANOTHER NOTICE TO NO AVAIL BEING ABLE TO REPLACE! HOW IN THE WORLD IS THIS OK WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT! I WANT BETTER RESULTS THAN THIS! PLEASE HELP [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908784September 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 10 MPH IN FIRST GEAR, THE GEAR SHIFTER WOULD NOT MOVE TO SECOND GEAR. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, BUT IT WOULD NOT ALLOW HIM TO SWITCH TO SECOND GEAR. THE CONTACT FORCED THE GEAR SHIFTER TO FOURTH GEAR. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SKIP SHIFT WAS A STANDARD MANUFACTURER FEATURE IN ALL MANUAL TRANSMISSION VEHICLES, WHICH ALLOWS IT TO SKIP SECOND AND THIRD GEARS FOR LESS FUEL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908254September 20, 2016
AIR BAGS
"TAKATA RECALL" EXCESSIVE WAIT TIME FOR A REPLACEMENT OF DEADLY SAFETY ISSUE. LIVE IN FLORIDA AND CAN NOT TAKE THE RISK OF LETTING MY DAUGHTER DRIVE A CAR THAT COULD KILL HER. SO IT SITS IN THE DRIVE WAY AND DEPRECIATES. I WISH FORD TREATED THEIR CUSTOMERS LIKE ACURA DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906806September 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906013September 13, 2016
AIR BAGS
TAKATA RECALL THIS RECALL WAS INITIATED IN MAY OF 2015 WHICH IS NOW 16 MONTHS AGO AND THERE ARE NO PARTS AVAILABLE AND NO FIX EXPECTED FOR ANOTHER 3 MONTHS. CAR HAS BEEN TO DEALERSHIP TWICE FOR OTHER GENERAL SERVICE AND BOTH TIMES NO FIX AVAILABLE AND NO REMORSE ON DEALERS PART FOR HAVING ME CONTINUE TO DRIVE AND PAY FOR A CAR THAT BY THE STATING OF THE RECALL COULD KILL MY SON OR HIS PASSENGERS WITH THE EQUIPMENT WHICH IS SUPPOSED TO PROTECT THEM IN CASE OF A CRASH. THIS IS HIGHLY UNACCEPTABLE AS THE REASON THE CAR WAS PURCHASED WAS FOR SAFE TRANSPORTATION BETWEEN COLLEGE AND HOME. THE FORD DEALER BLAMES THE AIRBAG MANUFACTURER BUT I DIDN'T BUY A TAKATA I BOUGHT A FORD MUSTANG. THEY NEED ALTERNATE SUPPLY OR THEY NEED TO BUY THIS CAR BACK AT FULL RETAIL VALUE. I SHOULD NOT HAVE TO TAKE A LOSS ON A CAR DUE TO THEM CHOOSING THE WRONG PARTS SUPPLIER AND FAILING TO FIX A POTENTIALLY DEADLY DEFECT. BY LAW WE CAN'T KEEP LOADED GUNS LAYING AROUND WHERE SOMEONE COULD ACCIDENTALLY DISCHARGE THEM BUT FORD APPARENTLY THINKS WE SHOULD CONTINUE TO DRIVE WITH ONE POINTED AT OUR HEADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905709September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/07/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905133September 9, 2016
AIR BAGS
TAKATA RECALL I HAVE A VEHICLE THAT I DON'T FEEL COMFORTABLE DRIVING AND AM UNABLE TO SELL IT DUE TO THE OPEN AND UNRESOLVED RECALL. IS THERE ANY RECOURSE FOR OWNERS THAT ARE IN MY SAME SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903877September 6, 2016
AIR BAGS
THE MANUFACTURER OF THIS VEHICLE HAS NO CURRENT SOLUTION TO REPAIR THIS RECALL. THEY WILL NOT OFFER A FREE RENTAL CAR SO I AM STUCK DRIVING THIS VEHICLE WITH A KNOWN SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904218September 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
DRIVING HE CAR AT ABOUT 40MPH MOSTLY IN TRAFFIC I LOST COMPLETELY THE THROTTLE AND I CAN'T ACCELERATE AND SHOW THE WRENCH LIGHT IN THE CLUSTER. I HAVE TO COMPLETELY STOP PUT THE CAR IN PARK TURN OFF AND WAIT A FEW MINUTES AND THE CAR WILL WORK AGAIN FOR A FEW HOURS SOME TIME DAYS WITH OUT PROBLEM BUT THIS HAPPEN WITH OUT ANY WARNING. WHEN I GET THE CAR TO THE REPAIR SHOP I FOUND THE DTC P2111. I DID A PCM REPROGRAM WITH THE LATEST CALIBRATION FILES FROM THE MOTORCRAFT SERVICE WEB SITE. BUT I STILL HAVE THE PROBLEM, Y WONDERING THAT SOME DAY I WILL CAUSE A ACCIDENT TO ME AND SOME BODY ELSE. I HOPE SOMEBODY TAKE CONSIDERATION OF THIS PROBLEM IN MY CAR AND A LOT MORE THAT I WAS READING IN THE FORD FORUM. AS I KNOW I'M NOT THE ONLY ONE WITH THIS KIND OF PROBLEM IN FORD VEHICLES. THANK YOU VERY MUCH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903439September 3, 2016
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER: 15V319 RECALL DATE: MAY 27, 2015 MANUFACTURER RECALL NUMBER: 15S21 RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903499September 3, 2016
AIR BAGS
I JUST PURCHASED THIS CAR AND WANT TO MAKE SURE THEY HAVE MY PHONE AND ADDRESS AND WONDER WHEN THEY MAY TAKE CARE OF THE RECALL. NOTHING HAS HAPPENED JUST WANT MORE INFO, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899436August 30, 2016
AIR BAGS
TAKATA RECALL: WE ARE IN TEXAS, WHERE THE CLIMATE IS VERY HUMID, AND WE HAVE KNOWN ABOUT THIS TAKATA AIRBAG ISSUE FOR OVER A YEAR, YET, REMEDY IS STILL NOT AVAILABLE. FOR HOW MUCH LONGER ARE WE SUPPOSED TO WAIT AND RISK OUR LIVES EVERY TIME WE GET BEHIND THE WHEEL?! PLEASE SEE BELOW: MANUFACTURER RECALL NUMBER: 15S21 SUMMARY: IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK: AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING VEHICLE OCCUPANTS. REMEDY: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899107August 29, 2016
AIR BAGS
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899240August 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898551August 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897205August 19, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ON 8/18/16, I WAS DRIVING ON MARYLAND STATE ROUTE 198, AT ABOUT 40 MPH, WHEN THE CAR BEGAN TO LURCH FORWARD, STOP, LURCH FORWARD AS I CAME THROUGH A ROUNDABOUT. I PULLED OVER TO THE SHOULDER. I TURNED THE CAR OFF, RESTARTED THE CAR, AND WHILE ON THE SHOULDER, I PRESSED THE GAS PEDAL, AND AGAIN THE CAR LURCHED FORWARD TWICE AND THEN STOPPED. WRENCH LIGHT WAS LIT UP ON DASHBOARD (IT WASN'T LIT MOMENTS BEFORE) AND WHEN I LOOKED AT THE MANUAL IT SAID THE CAR HAD DEFAULTED TO "LIMP TO HOME" AND I SHOULD SEE THE DEALER. I WAS MORE THAN 40 MILES FROM HOME AND CALLED AAA. IF THIS HAD OCCURRED 10 MINUTES LATER, I WOULD HAVE BEEN DRIVING 55 MPH ON INTERSTATE 295 S AND WOULD HAVE BEEN IN DANGER BECAUSE THAT ROAD HAS NO SHOULDER. THIS CAR BEHAVIOR MIMICKED WHAT I EXPERIENCED OCT. 6, 2015 (LURCHING, DASHBOARD LIGHTS LOOKING LIKE A DISCO BALL), WHEN THE DEALER HAD TO REPLACE THE THROTTLE ASSEMBLY (SERVICE DATE OCT. 7, 2015). HOWEVER, THE DEALER IS NOW TELLING ME IT IS A TRANSMISSION PROBLEM WITH THE CAR SHOWING TFT SENSOR, P0710, P0713 CODE READINGS. THIS IS THE THIRD MAJOR REPAIR. ON 11/23/12, THE DEALER REPLACED THE INSTRUMENT CLUSTER, AFTER I EXPERIENCED AN ISSUE THANKSGIVING DAY WITH ALL DASHBOARD LIGHTS LOOKING LIKE A DISCO BALL AND COULD NOT READ THE SPEEDOMETER TO KNOW HOW FAST I WAS DRIVING WHILE IN BALTIMORE ON INTERSTATE 695. THE CAR IS 4 YEARS OLD AND HAS ABOUT 61,000 MILES ON IT. I BELIEVE ALL THREE INCIDENTS REPRESENT SAFETY ISSUES. I DID NOT KNOW YOU COULD FILE A COMPLAINT UNTIL I BEGAN RESEARCHING AFTER THIS LATEST INCIDENT, AND SO INCLUDE THE THE OTHER TWO IN THIS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896492August 17, 2016
AIR BAGS
TAKATA RECALL I RECEIVED NOTICE FROM FORD OF THE RECALL ON MY AIRBAG IN MAY OF 2015. I LIVE IN ORLANDO FLORIDA, A HOT AND HUMID CLIMATE, WHICH INCREASES THE DANGER OF MY AIRBAG BEING DANGEROUS TO ME AND OTHER OCCUPANTS. IT HAS BEEN OVER 15 MONTHS AND FORD IS TELLING ME THERE IS NOT PART FOR REPLACEMENT AND NO TIMELINE WHEN THE DEFECTIVE AIRBAG CAN BE REPLACED. I FEEL MY LIFE IS IN DANGER EVERY DAY I DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896278August 16, 2016
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING FOR 15 MONTHS FOR REPAIR. I LIVE IN FLORIDA WHERE THERE ARE HIGH TEMPS AND HUMIDITY. I AM SUPPOSED TO HAVE PRIORITY WITH THERE CONDITIONS. I THINK 15 MONTHS IS WAY TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896047August 15, 2016
AIR BAGS
RECEIVED LETTER FROM FORD SAYING THERE WAS A RECAL A MONTH AFTER WE PURCHASED THE VEHICLE IN MARCH 2015. WE HAVE CALLED THE DEALERSHIP EVERY WEEK SINCE AND THEY ARE CLAIMING FORD STILL DOESNT HAVE THE PART AND THEY ARE NOT WILLING TO GIVE US A LOANER. THEY TOLD US IF IT DOES ERUPT DONT WORRY BECAUSE THEN WE CAN SUE FORD. I DONT WANT A LAWSUIT I WAS MY CAR FIXED AND TO BE SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895842August 15, 2016
AIR BAGS
TAKATA RECALL:MY VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE RECALLED AIRBAGS DEPLOYED. BECAUSE OF THE RECALL, THERE ARE NO REPLACEMENT AIRBAGS AT THE TIME. THE CONCLUSION FORD AND MY INSURANCE COMPANY (AAA) CAME TO WAS TO PUT TEMPORARY AIRBAGS FROM ANOTHER RECALLED 2014 MUSTANG INTO MY CAR UNTIL THE NEW AIRBAGS BECOME AVAILABLE. MY CAR IS CURRENTLY AT THE BODY SHOP BUT I WANTED TO ASK IF I SHOULD ACCEPT MY CAR BACK FROM THE BODY SHOP WITH THOSE RECALLED AIRBAGS OR GET AN ATTORNEY TO HELP ME OUT. I WORRY THAT IF MY CAR IS INVOLVED IN AN ACCIDENT THEY CAN CAUSE SERIOUS OR LIFE THREATENING INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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