Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11042147November 1, 2017
AIR BAGS
TAKATA RECALL - OUR DEALER DOES NOT KNOW WHEN THEY COULD REPLACE IT. NO PARTS AND TOLD US TO CONTACT FORD DIRECTLY WHICH HAS NOT BEEN HELPFUL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042172November 1, 2017
AIR BAGS
"TAKATA RECALL" RECEIVED INITIAL RECALL NOTICE IN THE MAIL JUNE 2016. CALLED FORD DEALER TO SCHEDULE REPAIR APPOINTMENT BUT WAS TOLD PARTS WEREN'T AVAILABLE BUT THEY WOULD NOTIFY ME WHEN PARTS BECOME AVAILABLE. NO FOLLOW UP FROM THEM. SO I CALLED THEM ON 1/18/2017 TO FIND OUT IF PARTS WERE AVAILABLE. THEY SAID YES AND TOOK VEHICLE TO FORD DEALER ON 1/23/2017. WHEN I PICKED UP MY VEHICLE THEY TOLD ME THIS WAS ONLY A TEMPORARY FIX AND FORD WOULD BE CONTACTING ME WHEN PERMANENT FIX WAS AVAILABLE. I RECEIVED POSTCARD ON 11/12017 FROM T K HOLDINGS ABOUT TAKATA BANKRUPTCY. I CALLED FORD DEALER TO SEE ABOUT GETTING PERMANENT FIX DONE. THEY TOLD ME FORD HADN'T RELEASED ANY PARTS YET FOR THE RECALL PROBLEM AND THERE WAS THOUSANDS STILL OUT THERE WAITING. THIS HAS BE GOING ON FOR 17 MONTHS SINCE INITIAL NOTICE I RECEIVED IN MAIL STATING "URGENT RECALL NOTICE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041635October 31, 2017
AIR BAGS
TAMARA RECALL - THIS VEHICLE HAS BEEN PART OF NHTSA RECALL 16V-385 SINCE JULY 2016. FORD HAS CONTINUED TO STATE THAT THEY ARE UNABLE TO PRODUCE PARTS TO FIX THIS PROBLEM. THIS LEAVES OWNERS WITH A VEHICLE THEY CAN'T USE SAFELY OR SELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041649October 31, 2017
AIR BAGS
TAKATA RECALL, NHTSA RECALL NUMBER 16V384: PASSENGER SIDE AIRBAG REQUIRES REPLACEMENT. RECEIVED 1ST NOTICE ON JUNE 1, 2016. AS OF TODAY, OCT. 31, 2017, NO NEW PART IS AVAILABLE ACCORDING TO MY LOCAL FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041108October 30, 2017
AIR BAGS, VEHICLE SPEED CONTROL
TAKATA RECALL: I JUST WOULD LIKE TO KNOW WHEN ANYONE EXPECTS THIS SITUATION TO BE RECTIFIED. THE LAST INFO I RECEIVED WAS JUNE 1, 2016 STATING THAT RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. PLEASE ADVISE ME AS TO THE STATUS OF THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041436October 30, 2017
AIR BAGS
TAKATA RECALL PASSENGER SIDE AIRBAG HAS NOT BEEN AVAILABLE AFTER ALMOST TWO YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040948October 29, 2017
AIR BAGS, SEATS
"TAKATA RECALL" MY DRIVER'S SIDE HAS BEEN "REPAIRED" BUT I AM CONTINUALLY TOLD THAT THE PARTS HAVE NOT BEEN RECEIVED TO REPAIR THE PASSENGER SIDE. ALSO, THE GEARS IN THE ELECTRIC DRIVER SEAT ARE CHEAPLY MADE OF PLASTIC AND QUIT ALLOWING THE SEAT TO MOVE FORWARD AND BACK. ALL MOTORS WORK FINE BUT THE WAY THE SEAT IS MADE YOU CAN'T JUST REPLACE THE GEARS. THIS STOPPED WORKING AFTER THE DEALERSHIP WORKED ON SOMETHING ELSE ON THE CAR SEAT (LUMBAR AIR BAG)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040997October 29, 2017
AIR BAGS
TAKATA RECALL. AFTER OVER A YEAR OF THE RECALL (6/1/2016) THERE IS STILL NO REMEDY. HOW LONG DOES THE PUBLIC HAVE TO WAIT FOR A REMEDY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040760October 28, 2017
AIR BAGS
I AM A AFRAID TO DRIVE CAR AND THE DEALERS SAYS THEY CAN NOT GET THE PART FOR AIR BAG. BEEN WAITING A LONG TIME. WHAT CAN BE DONE ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040759October 28, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN OVER SIXTEEN MONTHS SINCE THIS RECALL HAS BEEN ISSUED. I STILL HAVE NOT BEEN NOTIFIED BY FORD THAT THE REPLACEMENT PARTS ARE AVAILABLE. THIS IS WAY TOO LONG FOR ME TO BE DRIVING A DANGEROUS AUTOMOBILE. WHAT RECOURSE DO I HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040770October 28, 2017
AIR BAGS
TAKATA RECALL. I BROUGHT MY VEHICLE TO FORD SEVERAL TIMES TO HAVE THIS RECALL ADDRESSED AND I WAS TOLD THAT THEY DO NOT HAVE PARTS. I HAVE BEEN UNSUCCESSFUL IN HAVING THIS RECALL TAKEN CARE OF AND IT HAS BEEN OVER A YEAR. THE DEALER WHO WAS UNABLE TO ADDRESS THIS RECALL IS TASCA FORD, 250 WEBSTER SQUARE ROAD, BERLIN, CT 06037 (860) 828-3546
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040436October 27, 2017
AIR BAGS
WE HAVE BEEN WAITING SINCE JULY 2016 FOR THE PASSENGER AIR BAG TO BE REPLACED. UNABLE TO USE THE CAR WITH A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040018October 26, 2017
AIR BAGS
TAKADA RECALL - IN RESPONSE TO THE NOTICE I RECEIVED FROM TAKADA ON OCT, 25, 2017, I CONTACTED POWER FORD IN ALBUQUERQUE, NM, AS INSTRUCTED TO SCHEDULE REPAIRS TO THE PASSENGER SIDE AIRBAG. THE SERVICE MANAGER, BRIAN DUNN, WAS HONEST IN INFORMING ME THAT HE HAD NO REASONABLE EXPECTATION THAT PARTS WERE GOING TO BE AVAILABLE ANYTIME IN THE NEAR FUTURE FOR THEM TO MAKE THE REPAIRS. WHAT REMEDY DO I HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040101October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIVE STAR FORD STONE MOUNTAIN AT (678) 384-4242 (3800 US-78, SNELLVILLE, GA 30039) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039574October 25, 2017
AIR BAGS
TAKATA RECALL NHTSA RECALL # 16V384 MFR RECALL # 16S26 RECALL DATE - JUNE 1, 2016 THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER, AND ACCORDING TO FORD, THIS REPLACEMENT IS STILL NOT AVAILABLE, 16 MONTHS AFTER THE DAY OF RECALL, AND IT IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039715October 25, 2017
AIR BAGS
TAKATA RECALL. FORD DEALERSHIP HAS BEEN UNABLE TO GET THE PARTS NECESSARY TO COMPLETE THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039804October 25, 2017
AIR BAGS
RECALL NOTICES ALL THE TIME BUT WHEN YOU CALL THE DEALER ALL THEY CAN TELL YOU IS THAT THERE ARE NO PARTS AVAILABLE. MY CHILDREN DRIVE THIS CAR. IT IS VERY WORRISOME. WHAT CAN I DO TO GET A NEW AIRBAG OR TAKE OUT THE DANGEROUS ONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039380October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (JIM TIDWELL FORD, 2205 BARRETT LAKES BLVD, KENNESAW, GA 30144 (770) 427-5531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039195October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED J.C. LEWIS FORD (12130 HIGHWAY 301 S, STATESBORO, FL 30458, PHONE NUMBER: (912) 341-6767) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/12/17/*BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039200October 24, 2017
AIR BAGS
TAKATA RECALL,RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY JULY 2016 SAYING THERE IS A RECALL ON AIRBAG INFLATOR PASSENGER SIDE 16S26. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES ASKING IF THE PART HAS COME IN AND THEIR ANSWER IS THE SAME EACH TIME "NO PART". THIS HAS BEEN WAY OVER A YEAR SINCE I RECEIVED NOTICE, AS TODAY DATE IS 10/24/2017. I HAVE NOT DRIVEN THIS CAR SINCE I HAVE RECEIVED THIS NOTICE, AFRAID SOMETHING MAY HAPPEN CAUSING AN ACCIDENT OR MORE. I HAVE ALSO TRIED CALLING FORD MOTOR COMPANY AND RECEIVED THE SAME ANSWER ,"NO PART". DOES SOMETHING HAVE TO HAPPEN BEFORE YOU TAKE THE OWNER COMPLAINT? 24
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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