Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10639712September 29, 2014
ENGINE
WHILE DRIVING AT NORMAL SPEED THE ENGINE SHUTS OFF. THIS HAS HAPPENED FIVE TIMES IN THE LAST WEEK. WHEN THE ENGINE SHUTS OFF THERE IS NO POWER STEERING, BRAKES, OR CONTROL OF THE VEHICLE. THE FIRST TIME IT HAPPENED, I WAS DRIVING MY FAMILY DOWN THE ROAD AT 60 MPH WHEN THE MOTOR JUST DIED. I WAS ABLE TO PULL THE VAN OFF THE SIDE OF THE ROAD AND STOP. I RESTARTED THE MOTOR AND IT RAN FINE. WHEN I GOT HOME I PUT THE VAN IN NEUTRAL, AND REVVED THE ENGINE. IT SHUT OFF AGAIN. MY WIFE WAS DRIVING AND IT HAPPENED TO HER WITH THE CHILDREN WITH HER. SHE SAID SHE COULD NOT STEER THE VAN WHEN IT DIED. IT SCARED HER VERY BADLY. THERE IS NO CHECK ENGINE LIGHT, THEREFORE THERE IS NO CODE TO TELL ME WHAT IS WRONG. THE MOTOR JUST SHUTS DOWN WITHOUT WARNING. IF THIS HAPPENED AT THE WRONG TIME IT WILL RESULT IN A VERY BAD TRAFFIC ACCIDENT. I HAVE RESEARCH THIS PROBLEM ONLINE, AND HAVE FOUND SEVERAL FORD FREESTAR VANS HAVING THE SAME PROBLEM. SO THIS IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632792September 12, 2014
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, AN INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629850September 1, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
VEHICLE CONTROL CENTER STATES ABS IS NOT FUNCTIONING. TRACTION CONTROL NOT FUNCTIONING. CRUISE CONTROL WORKS INTERMITTENTLY. ALARM SYSTEM TRIGGERS INTERMITTENTLY. ABS AND TRACTION CONTROL FAILURE CAUSES VEHICLE TO BE DIFFICULT TO DRIVE. DEALERSHIP STATES IS COMMON ISSUE AND THERE IS A TSB ON THE ISSUE. REQUIRES ABS MODULE AND HCU MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629668August 31, 2014
POWER TRAIN
I HAD THE TORQUE CONVERTER RECALL WORK DONE ON MY VAN, SINCE THEN PROBLEMS IN FORWARD MOTION BEGAN TO HAPPEN. I HAVE TAKEN THE VAN TO THE DEALERSHIP TO FIND OUT WHAT WAS WRONG AND EVERY TIME WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM SO IT COULD BE FIXED. THE PROBLEM CONTINUED TO BECOME WORSE TO THE POINT IT BECAME A DANGER TO DRIVE BECAUSE OF LOSS OF FORWARD MOTION. I HAD NO CHOICE BUT TO TAKE IT TO A TRANSMISSION SHOP THAT DUPLICATED THE PROBLEM AND ALSO RECEIVED A CODE . I INSTRUCTED THE TRANSMISSION BE INSPECTED AND FOUND CONTAMINATION OF METALLIC MATERIAL IN THE TRANSMISSION. I CALLED EVERY ONE AT THE DEALERSHIP AND FORD TO FIND OUT WHY THE TRANSMISSION FILTER WAS NOT REPLACED WHEN THE RECALL WORK WAS DONE AND WAS TOLD FORD DID NOT INCLUDE REPLACING THE FILTER EVEN WHEN THE RECALL WAS BECAUSE OF IMPROPERLY HARDENED PART. NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621464August 11, 2014
ENGINE
THE ENGINE REPEATEDLY SPUTTERED AND STALLED ON MY WAY HOME DURING A BAD RAIN. IT RUNS WITH NO PROBLEMS DURING DRY WEATHER, LEADING ME TO BELIEVE THERE IS A LEAK CAUSING AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617764July 30, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THE LIGHT FOR THE POWERTRAIN MALFUNCTION STARTED FLASHING AFTER WE HAD THE ALTERNATOR CHANGED. DO NOT KNOW IF IT WAS JUST A COINCIDENCE BUT THE SPEEDOMETER ALSO STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616705July 28, 2014
POWER TRAIN
FORD TSB 6-14-10, ISSUED JULY 24, 2006 (WET PCM /CONNECTORS) PARKED IN DRIVEWAY IN A RAIN/WINDSTORM.. VEHICLE WOULDN'T START. OR STAY RUNNING.. ENGINE CODES WITH CODE READER P0340 CAMSHAFT SENSOR MALFUNCTION.. WATER INTRUSION EVIDENCE VISIBLE ON THE PCM CONNECTOR AREA.... THIS ISSUER HAS BEEN KNOWN TO HAPPEN TO MANY PEOPLE WHILE DRIVING WITH COMPLETE ENGINE FAILURE.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616552July 26, 2014
STRUCTURE:BODY
WHEN GOING TO PUT ITEMS IN THE BACK OF THE VAN, THE HATCH DOOR SUDDENLY CAME DOWN AND HIT ME IN THE BACK/SHOULDER LEAVING A BRUISE AND SOME SWELLING. WHEN TRYING TO GET OUT FROM UNDER THE DOOR I BUMPED MY HEAD A LITTLE AS IT WAS VERY HEAVY! SO, WE WERE PROPPING THE HATCH WITH A TWO-BY-FOUR WHILE WE TRY TO FIGURE OUT HOW TO FIX IT. THEN ONLY A FEW DAYS LATER, THE HANDLE TO THE HATCH JUST CAME OFF INTO MY HAND WHEN TRYING TO OPEN UP THE HATCH! THERE HAD BEEN NO PRIOR WARNING TO EITHER INCIDENT. TOOK IT TO A FORD DEALER TODAY AND IT COST $53.99 JUST TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEY SAID IT WILL BE ANOTHER $440 + TAX TO REPAIR!!!!! THIS IS ONLY TO REPAIR THE HANDLE BACK ONTO THE HATCH JUST SO THAT WE CAN ACTUALLY OPEN IT AGAIN AND START USING IT AGAIN!!!!! WE HAVEN'T EVEN TALKED ABOUT THE COST OF REPAIRING THE SHOCKS TO THE HATCH, OR WHATEVER THAT ISSUE IS!!! THE FORD DEALER SAYS THE ROD AND CABLE HAS FAILED AND NEEDS REPLACED, BUT CAN'T EXPLAIN TO ME HOW THIS CAN HAPPEN WITH NO PRIOR WARNING, OR WHY EITHER INCIDENT HAPPENED AT ALL. WHEN LOOKING ONLINE, THIS SEEMS TO BE A COMMON COMPLAINT WITH THE FREESTAR, SO WHY ISN'T THERE A RECALL ON IT???? AT THE VERY LEAST, WHY IS IT SO EXPENSIVE JUST TO REPLACE A HANDLE????? FORD SHOULD FIX THIS PROBLEM WITH A RECALL, OR OFFER TO RE-PAY CUSTOMERS!!!!!! I HAD A WINDSTAR ('99) THAT WE WERE CONSTANTLY PUTTING MONEY INTO, INCLUDING A COMPLETELY RUSTED AND ALMOST CRACKED IN HALF REAR AXLE, BUT I WAS RAISED BY A FORD FAMILY, SO I BOUGHT THIS FREESTAR (2005), HOPING FOR BETTER RESULTS! WHAT A JOKE!!!!! FROM THE BAD BRAKES THAT NEED REPLACED EVERY 1 1/2 - 2 YEARS, TO THE HORRIBLE RUSTING OUT OF THE BODY CAUSING MY 3RD ROW SEATS TO DETACH, ETC. ETC.ETC....NEVER AGAIN!!!!! FORD, PLEASE MAKE IT RIGHT!!!!!! I DON'T HAVE OVER $500 SITTING AROUND TO REPLACE A DOOR HANDLE THAT DEFINITELY SHOULD LAST THE LIFE OF THE VEHICLE!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10616109July 24, 2014
ELECTRICAL SYSTEM, POWER TRAIN
DRIVING HOME VAN STARTING SHUTTERING VIOLENTLY THEN SHUT OFF WHILE STILL ROLLING LOST ALL POWER, WAS SAFELY ABLE TO GET TO SIDE OF ROAD . TOLD ISSUE COST 1500 TO FIX SEEN FORD SERVICE BULLETIN ON DEFECT OF WATER GETTING TO PCM ON INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611374July 17, 2014
ENGINE
DRIVING AT APPROXIMATELY 35MPH THE VEHICLE STALLED OUT AND LOST ALL POWER (ENGINE RUNNING SMOOTH BEFORE THIS). FORTUNATELY WAS ABLE TO SAFELY COAST TO SIDE OF ROAD. AFTER SHORT WHILE ABLE TO RESTART VAN AND DRIVE SHORT DISTANCE. STALL REPEATED AND HAD TO COAST TO SIDE OF ROAD AGAIN. AGAIN ABLE TO RESTART AND GET HOME (LESS THAN A MILE). HAD HEAVY RAIN DAY BEFORE, RESEARCH HAS REVEALED THIS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE AND IS MOST LIKELY WATER LEAK ONTO PMC. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED, THIS COULD HAVE HAPPENED WHILE TOWING CAMPER IN TWO WEEKS WITH FAMILY ON HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611054July 16, 2014
POWER TRAIN
IN THE BEGINNING (5/21/14), OUR 2005 FORD FREESTAR VAN DECELERATED TO ABOUT 35 MPH, THEN STALLED 3 TIMES, THEN WOULDN'T GO IN REVERSE OR DRIVE, HARD TO START AFTER SITTING IN RAIN. AT FIRST, WAS TOLD TRANSMISSION BY REPAIR SHOP, WHO HAD REBUILT 6 MOS EARLIER, THEN SAID PCM.. AFTER RESEARCH, FOUND PCM GETS WET, HAD REPLACED & STILL AT FORD DEALER ALMOST 2 MOS LATER..THEY REPLACED TORQUE CONVERTER (RECALL), THROTTLE POSITION SENSOR (6/19/14) & CAM SENSOR (6/12/14) BECAUSE "PCM" TOLD THEM THEY WERE BAD AFTER WE PAID FOR ANOTHER PCM TO BE INSTALLED..DEALER ORDERED SHIELD WHICH WE HAVE TO PAY FOR. THIS OCCURS INTERMITTENTLY, AND, NOTICED AFTER IT RAINS. SERVICE MANAGER NOW SAID THIS MORNING (7/16/14) HE THINKS FUSES IN FUSE BOX BY BATTERY ON DRIVER SIDE (AFTER WE CALLED TO LET HIM KNOW WOULDN'T GO IN REVERSE)..HE CAME TO OUR HOME & COULDN'T GET VAN TO START, AFTER STARTING, WOULDN'T GO INTO REVERSE OR DRIVE, STALLED AGAIN, WOULDN'T START. WE HAVE GIVEN HIM A LOT OF INFORMATION, INCLUDING A YOU TUBE VIDEO EXPLAINING THE PROBLEM & HOW TO FIX, BUT HE DOES NOT BELIEVE US. FORD NEEDS TO RECALL THESE AS THIS IS A MANUFACTURING DEFECT BEFORE SOMEONE IS KILLED OR INJURED WHEN VEHICLE STALLS GOING 70 MPH ON EXPRESSWAY OR MAYBE THEY ALREADY HAVE, THEY JUST WEREN'T AWARE OF THE PROBLEM. IF IT STALLS ON THE EXPRESSWAY OR GOING DOWN A HILL, THE POWER STEERING AND BRAKES GO OUT..FORD ISSUED A TSB IN 2004... DATE REPORTED: DECEMBER 13 2004 NHTSA REFERENCE: #10014086 TSB REFERENCE: #042107 DESCRIPTION: GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT REPAIR INFORMATION FOR NHTSA #10014086 DATE REPORTED: NOVEMBER 01 2004 NHTSA REFERENCE: #10013369 TSB REFERENCE: #04217 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610305July 14, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE SLIDING DOOR LOCK FAILED AND COULD NOT BE UNLOCKED ELECTRONICALLY OR MANUALLY. THE LOCAL MECHANIC STATED THAT THE POWER CONTROL MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610215July 13, 2014
ELECTRICAL SYSTEM, STRUCTURE
HEAVY RAIN ALL DAY AND THE WATER WAS LEAKING ON THE MAIN COMPUTER BOARD. CAUSING THE VAN TO STALL OUT AND RESULTING IN A 100.00 TOW BILL. THE SHOP TOLD ME IT IS LEAKING AND NEEDS TO BE REPLACED AND SEALED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609134July 9, 2014
STEERING, VEHICLE SPEED CONTROL, ENGINE
THIS HAS HAPPENED SEVERAL TIME OVER LAST YEAR OR SO THAT I HAVE OWNED THIS VEHICLE. WHEN DRIVING DOWN HIGHWAY AND IT STARTS TO RAIN CARS SPUTTERS AND SEEMS TO LOOSE POWER. TWICE IT HAS STALLED ON ME GOING 55 MILES AN HOUR ON HIGHWAY AND HAVE HAD TO TRY AND COAST TO SIDE OF ROAD IN TRAFFIC WITH PEOPLE BEEPING WITH LOSS OF STEERING. LUCKILY BOTH TIMES AFTER A FEW MINS THE VEHICLE STARTED AGAIN AND WAS ABLE TO MAKE IT HOME. HAVE CHANGED WIRES AND PLUGS, RUNS FINES IN DRY WEATHER BUT STILL STUTTERS AND TRIES TO STALL WHEN ITS WET OUT OR RAINS! VERY DANGEROUS AND WONT LET WIFE TAKE KIDS OUT WHEN IT RAINS IN FEAR THEY WILL GET STUCK SOMEWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608814July 7, 2014
POWER TRAIN
TRACTION CONTROL WARNING LIGHT INTERMITTANT, WITH AWD MALFUNCTION ON. MECHANIC SAYS CODE 1889. SAID LOTS OF PROBLEMS ON FREESTYLES, FORD 500 AND MERCUTY MODELS WITH AWD. APPARENT SERVICE BULLETINS. LOSS OF POWER, IF SERVICE BULL ISSUED THERE IS A KNOWN PROBLEM. WHY NO RECALL? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608521July 7, 2014
POWER TRAIN
AFTER 2 HOURS OF DRIVING, I TRIED TO PASS A CAR ON THE TURNPIKE, THE CAR MADE A LOUD NOISE AND IT LOOKED LIKE IT WENT INTO NEUTRAL. TOOK THE CAR TO THE SHOP, THEY SAY THAT THE TRANSMISSION IS BROKEN, FORD REPLACED THE TORQUE CONVERTER DUE TO THE RECALL ON JANUARY OF 2014, BUT NOW THEY ARE SAYING THAT THE ISSUE IS NOT THE TORQUE CONVERTED, THEY STATE THAT THE TRANSMISSION NEEDS TO BE REBUILT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605564June 24, 2014
STEERING, ELECTRICAL SYSTEM
COMING INTO MY PARKING LOT, I LOST POWER STEERING. IT APPEARS THAT I HAVE A LEAK. BUT BEFORE THIS HAPPENED, I HAD SOME ODD SOUNDS HAPPENING AND SOME OTHER MINOR ISSUES WITH THE VEHICLE THAT AT THE TIME SEEMED UNRELATED. THEN I LOST MY STEERING. I BOUGHT THIS VEHICLE USED IN '09, SO I EXPECTED A FEW ISSUES ALONG THE WAY. THIS IS NOT THE FIRST MAJOR ISSUE I HAVE HAD, AS I HAD TO HAVE THE TRANNY RECALL ISSUE REPAIRED ABOUT A YEAR OR TWO AGO. (WHAT IS IT WITH FORD THINKING IT IS MORE COST EFFICIENT TO ALLOW PEOPLE TO GET HARMED THAN TO FIX A PROBLEM?!!! UNFORTUNATELY I HAVE NOT HAD THE INCOME TO BUY A NON-FORD VEHICLE, BUT MARK MY WORDS, WHEN I DO HAVE THE INCOME, I WILL NO LONGER BE A FORD DRIVER.) NOT THE FIRST TIME THAT I HAVE HAD TO GET RECALL WORK DONE EITHER, I NOW HAVE TO GET THE REAR SEAT FIXED YET, BUT CANNOT DRIVE IT TO THE DEALER TO GET IT FIXED BECAUSE I DON'T HAVE POWER STEERING! IRONIC? HHMMMM...I WONDER. MY CAR HAS BEEN SITTING SINCE JAN 6 2014. NO MONEY TO FIX IT UNTIL NOW. THANKS FORD -PLEASE NOTE: SAID WITH SARCASM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605368June 23, 2014
POWER TRAIN, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I WOULD LIKE TO REPORT THE FAILURE OF A COMPANY AND A VAN. I RECENTLY PURCHASED A 2005 FORD FREESTAR FOR MY FAMILY OF FIVE THAT HAS BEEN THE WORST DECISION OF MY LIFE. A MONTH AFTER I EXPERIENCED WHAT TOO MANY OTHER OWNER HAVE ALSO EXPERIENCED. WATER IN THE PCM, THIS ALMOST RESULTED IN A CRASH AND INJURY TO ME AND MY FAMILY. STALLING OUT WITHOUT WARNING AT ANY SPEED. THIS KNOWN ISSUE HAS GONE ON TOO LONG WITHOUT ANY RESPONSE FROM FORD COMPANY. I AM NOT A BELIEVER IN SOMEONE HAS TO DIE FOR THERE TO BE CHANGE. ALSO DON'T APPRECIATE THE COST OF THIS JOB OVER $1000. I WAS FORTUNATE TO NOT BE ON THE HIGHWAY AND CRASH. ALTHOUGH THEN WE MIGHT GET OUR MONEY BACK. THIS HAS ALSO LED TO OTHER ISSUES THAT HAS BECOME A CHAIN REACTION OF FAILURE. I WILL KEEP MY RECEIPT FOR AS LONG AS I HAVE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596183June 4, 2014
ENGINE, POWER TRAIN
AFTER WET WEATHER THE NIGHT BEFORE, VEHICLE RUNNING ROUGH (TO THE POINT OF NEAR STALL), HESITATING TO BURN FUEL PROPERLY TO GET UP TO SPEED AND NOT SHIFTING PROPERLY. VEHICLE WAS THEN PARKED, RE-STARTED AND ACTED NORMALLY. WITHIN THE PAST WEEK, EACH DAY AFTER RAIN THE CAR REPRODUCES THIS ISSUE AND ONLY AFTER EXPOSURE TO RAIN. YESTERDAY I NOTED GAP IN COWL TO SHEET METAL ABOVE PCM AS WELL AND ALSO NOTED THAT A BODY SEAL NEXT TO THE PCM WAS SOAKED. IT IS CONSISTENT WITH THE INTERNET COMPLAINTS ABOUT PCM BEING EXPOSED/FLOODED WITH WATER. THIS IS A SERIOUS CONCERN AS TO THE DAMAGE IT CAN DO TO THE VEHICLE'S MOST EXPENSIVE COMPONENTS (ENGINE, TRANSMISSION, ETC) AS WELL AS POTENTIALLY PRODUCE AN ACCIDENT ON THE ROAD SHOULD OTHER ANOMALOUS BEHAVIOR SURFACE. IT IS ALSO IMPORTANT TO NOTE THAT AS THIS VEHICLE AGES, MORE OF THE POPULATION OF PRODUCED VEHICLES WOULD BE EXPOSED TO THIS CONCERN AS GASKETS LOSE EFFECTIVENESS DUE TO COMPRESSION SET, DETERIORATION OF SEAL, THE PLASTIC THE SEAL IS ATTACHED TO WARPS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595728June 3, 2014
SERVICE BRAKES, AIR:DISC:ROTOR, STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT HUB, ROTORS, AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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