Ford Freestar Complaints (2006)

356 consumer complaints on file.

#10596824June 7, 2014
POWER TRAIN
I WAS DRIVING WITH MY WIFE AND 4 SMALL CHILDREN. WE HAD JUST CROSSED A 4 LANE HIGHWAY, AND JUST CRESTED A HILL, WHEN I IMMEDIATELY LOST POWER. THE ENGINE REVVED AND THE TACHOMETER SHOT UP. WE WERE ON A SMALL 2 LANE HIGHWAY WITH A VERY SMALL SHOULDER. IT WAS EXTREMELY DANGEROUS, AS VEHICLES WERE COMING OVER THE HILL, AND WE WERE STILL SLIGHTLY ON THE ROAD. I HAD IT TOWED TO A SHOP, AND THEY EXPLAINED IT WAS THE TORQUE CONVERTER. I DID SOME RESEARCH AND DISCOVERED THAT FORD RECALLED THE TORQUE CONVERTER IN THE 2004 & 2005 FORD FREESTARS DUE TO SAFETY. I ALSO DISCOVERED THAT THE 2006 FREESTARS USED THE SAME TORQUE CONVERTER. I DON'T UNDERSTAND HOW THE SAME TORQUE CONVERTER USED IN THE 2004, 2005 & 2006, BUT THE 2006 IS NOT A SAFETY ISSUE. I CALLED FORD AND THE "CUSTOMER SERVICE REPS" WERE EXTREMELY UNHELPFUL AND RUDE. THEY COULDN'T EXPLAIN TO ME THE WHY THIS WAS NOT INCLUDED IN THE RECALL, AND WHEN SHE COULDN'T ANSWER ME, SHE HUNG UP ON ME. UNBELIEVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587890May 12, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
SOME TIMES WHILE BACKING UP THE CAR WOULD LURCH. WHILE DRIVING THE CAR WOULD SUDDENLY ACCELERATE WHILE CRUISE CONTROL WAS ENGAGED OREVEN JUST BY IT SELF. SOMETIMES THE CAR WAS HAVING PROBLEMS ACCELERATING FROM A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587322May 8, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583987April 21, 2014
POWER TRAIN
I WAS TRAVELLING ON INTERSTATE WHEN THERE WAS A SUDDEN LOSS OF MOTIVE POWER WITH OUT ANY WARNING. SUDDEN LOSS OF POWER TO THE DRIVETRAIN INCREASED THE RISK OF AN ACCDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582815April 15, 2014
POWER TRAIN
AS I WAS PULLING OUT INTO TRAFFIC THEN ACCELERATING THE VEHICLE ALL OF A SUDDEN JUST WOULDN'T MOVE ALMOST HIT BY SEVERAL CARS N HAVING 5KIDS PLUS NOW A PREMIE DUE IN A FEW WEEKS DUE TO HIGH RISK IT IS A HUGE ISSUE! DUE TO THE TORQUE CONVERTER FAILURE & BEING A FORD OWNER SINCE 16 YRS OLD AS WELL AS WORKING FOR THEM THIS IS AN EVEN BIGGER ISSUE FOR ME!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579165April 11, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC AND THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577582April 5, 2014
ENGINE
WHEN IT RAINS IT STARTS SHAKING AND SMELLS LIKE IT'S BURNING. IT DOES IT EVERY TIME IT RAINS AND IT'S GETTING WORSE. IT TAKES LONGER TO DRY AND TO RECOVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577384April 4, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE MIL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575431March 28, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
MY FAMILY HAD STOPPED TO LET PEDESTRIANS CROSS AND WHEN MY HUSBAND PUSHED THE GAS PEDAL DOWN TO ACCELERATE BUT IT DID NOT IN GAUGE THE DRIVE. THE VAN ACTED AS IF IT WAS IN NEUTRAL. THE ONLY GEAR THAT WORKED WAS REVERSE. I LOOKED ON-LINE TO FIND THAT THE FREESTAR '04 AND '05 WHERE BOTH RECALLED FOR THE SAME PROBLEM. FORD SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL. MY FAMILY( 4 CHILDREN ALL UNDER 5 YEARS OLD) WAS LUCKY THAT IT HAPPENED IN A SAFE AREA. WE WHERE ON OUR WAY HOME WHICH REQUIRES US TO USE THE FREEWAY. I THANK GOD WE WHERE NOT ON THE FREEWAY, IT COULD HAVE BEEN A DIFFERENT OUT COME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575051March 26, 2014
ENGINE
WE WERE IN THE MIDDLE LANE OF I5 NORTH HEADING HOME FROM A FAMILY VACATION WHEN WE SUDDENLY LOST POWER.NO WARNING SOUNDS,LIGHTS OR ANYTHING .ONE MINUTE WE WERE DRIVING ALONG ,THE NEXT I WAS HANGING OUT THE PASSENGER WINDOW( MY HUSBAND WAS DRIVING) WAVING OFF ONCOMING TRAFFIC TO LET US COAST TO THE SIDE.WE HAVE ENDURED $ 20000 IN REPAIRS ( AND COUNTING) ,750.00 IN HOTEL BILLS ( AND COUNTING BECAUSE WE ARE STILL HERE!) AS FOR FORD SAYING ,IT'S NOT A SAFETY ISSUE' ,WE COULD EASILY HAVE BEEN KILLED.MY 2 KIDS WERE IN THE CAR,THE HAIR ON MY ARM STOOD UP WHEN I THOUGHT ABOUT WHAT COULD HAVE HAPPENED THANKS TO FORDS CRAPPY WORKMANSHIP.THERE IS NO WAY THEY DON'T KNOW THIS PROBLEM EXISTS.I WILL NEVER BUY FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573024March 18, 2014
POWER TRAIN
DRIVING ON THE INTERSTATE AND THE VAN STARTED TO JERK AND LOSE POWER. IF THE PREVIOUS 3 YEARS OF THE VAN ARE RECALLED FOR THE TRANSMISSION. AND MINE WENT OUT DOES THE RECALL NEED TO BE EXPANDED? BASED ON SOME GOOGLE SEARCHES ALOT OF PEOPLE HAVE LOST THERE TRANSMISSION DO TO THE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567280March 4, 2014
POWER TRAIN
I WAS ACCELERATING DOWN THE STREET AT APPROXIMATELY 35 MILES AN HOUR IN A 55MPH ZONE. WHEN ALL OF A SUDDEN IT WAS LIKE THE TRANSMISSION WAS THROWN IN NEUTRAL. WHEN THE VEHICLE SLOWED DOWN SO FAST WITH NO POWER, I WAS ALMOST REARENDED BY A VEHICLE FROM BEHIND TRAVELING AT APPROX 55 MPH. WHEN I COASTED TO A STOP THE VECHILE WOULD NOT GO FORWARD OR BACKWARD. I HAVINE BEEN DRIVING FORDS FOR 46 YEARS AND NEVER HAD A TRANSMISSION TO GO OUT ON ME. I COULD HAVE BEEN HURT IF REARENDED. IT COST ME OVER $3000 TO HAVE THE TRANSMISSION REBUILT. FORD SHOULD HAVE A RECALL AND PAY ME FOR THE PROBLEM AS THE SAME FAILURE IS GOING ON EVERYWHERE IN THE US. THE 2005'S HAD THE SAME PROBLEM. FORD SHOULD BE ASHAMED OF THERE SELFS FOR MAKING THE JUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564503February 15, 2014
POWER TRAIN
WE STOPPED AT STOP SIGN, TOOK OFF AND WENT ABOUT 30 FEET AND IT QUIT PULLING. LUCKILY THE CAR COMING DOWN THE HIGHWAY SLOWED DOWN BEFORE HE REARENDED US. WE PUSHED IT OFF THE SIDE OF THE ROAD AND HAD TO CALL THE WRECKER TO BRING IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563265February 6, 2014
ELECTRICAL SYSTEM, STEERING
12/10/13 AND 12/11/13 MINI VAN STALLED ON THE ROAD WHILE DRIVING 25 MILES PER HOUR. NO WARNING LIGHT BEFORE HAND. LOSS OF POWER STEERING AND ENGINE. WAS TOLD THAT IT WAS AN AIR FLOW CONTROL. DROVE CAR HOME FROM DEALERSHIP AND STALLED ON THE ROAD HOME. PCM WAS REPLACED. 1/20/14 NEXT TWO TIMES CAR FAILED TO START WHILE IN A PARKING LOT OR DRIVEWAY. (WAS REPAIRED) PCM WAS REPLACED AGAIN. 2/6/14 FOURTH STALL WAS ON AN EXIT RAMP OF A MAJOR HIGHWAY. CAR WAS GOING 45 MILES PER HOUR AND STALLED. LOSS OF POWER STEERING AND ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562833February 4, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE TRANSMISSION FAILED. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AMOCO. THE MECHANIC DIAGNOSED THAT THE GEAR SHIFT INSIDE THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 05/28/14*LJ UPDATED 05/29/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561541January 26, 2014
POWER TRAIN
HELLO - I AM WONDERING IF THE 2006 & 2007 FORD FREESTAR VEHICLES HAVE BEEN RECOGNIZED FOR THE SERIOUS SAFETY HAZARD THEY PRESENT, AND FOR RECALL AS THEIR 2004 & 2005 PREDECESSORS HAVE? "2004-'05 FORD FREESTAR, MERCURY MONTEREY RECALLED FOR LOSS OF POWER WITHOUT WARNING FORD IS RECALLING 205,896 2004-'05 FORD FREESTARS AND MERCURY MONTEREYS BECAUSE THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL, RESULTING IN SUDDEN LOSS OF POWER WITH NO WARNING, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. FORD WILL REPLACE THE TORQUE CONVERTER ON THE AFFECTED VEHICLES. THE RECALL IS EXPECTED TO BEGIN IN THE SECOND QUARTER OF 2012. FORD IS RECALLING 205,896 2004-'05 FORD FREESTARS AND MERCURY MONTEREYS "THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL," SAID NHTSA IN ITS RECALLS SUMMARY OF THE PROBLEM. "THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH." FORD TOLD THE FEDERAL SAFETY AGENCY THAT THE SUPPLIER OF THE TORQUE CONVERTER MANUFACTURED CONVERTERS CONTAINING A PUMP SHAFT SPLINE THAT DID NOT CONSISTENTLY MEET THE SPECIFIED HEAT TREAT REQUIREMENTS. AS A RESULT, SOME OF THE TORQUE CONVERTERS MAY EXPERIENCE WORN PUMP SHAFT SPLINES. NHTSA OPENED A PROBE INTO THE ISSUE IN 2009. FORD DEALERS WILL REPLACE THE TORQUE CONVERTER. IF YOU OWN A 2004-'05 FORD FREESTAR OR MERCURY MONTEREY, BE AWARE THAT A RECALL IS IN THE WORKS." MY 2006 FORD FREESTAR EXPERIENCED THIS VERY SAME LOSS OF POWER DUE TO A TORQUE CONVERTER FAILURE ON THE HIGHWAY, PLACING MYSELF AND MY ENTIRE FAMILY IN GRAVE DANGER AS I WAS FORCED TO EXTRICATE THE VEHICLE FROM THE HIGHWAY IN HEAVY TRAFFIC WITH A COMPLETE & SUDDEN LOSS OF MOTIVE POWER. THE 2006 & 2007 FORD FREESTAR & MERCURY MONTEREY VEHICLES CLEARLY SUFFER FORM THIS SAME TORQUE CONVERTER SPLINE FAILURE AND SHOULD BE RECALLED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556300December 17, 2013
ENGINE, ELECTRICAL SYSTEM, STEERING
WHEN I WAS DRIVING A HILL DOWN, SUDDENLY THE ENGINE AND ALL ELECTRONIC EQUIPMENT STOPPED, WARNING LAMP ENGINE AND BATTERY FLASHES, STEERING WHEEL AND BRAKES DID NOT WORK CORRECTLY. I NEED ABOUT 1 MILE TO STOP THE CAR. AFTER THAT THE CAR COULD NOT BE REACTIVATED/STARTED AGAIN. - CAUSE FOR INCIDENT (FORD SERVICE): THE MOTOR CONTROL UNIT WAS FILLED WITH WATER AFTER A RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554653December 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT UPON INSPECTION, THE OUTPUT SHAFT TORQUE CONVERTER WAS FOUND TO BE DESTROYED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXHIBITED A LOSS OF POWER WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553336November 22, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING THE CAR WHEN IT SUDDENLY STOPPED RESPONDING WHEN PRESSING ON THE GAS PEDAL. THE VEHICLE EVENTUALLY ROLLED TO A STOP. THE ENGINE WAS RUNNING, BUT THE CAR WOULD NOT MOVE FORWARD OR REVERSE. TURNS OUT IT WAS THE TORQUE CONVERTER (TRANSMISSION). IT COST $1200 TO REPAIR. VERY UNUSUAL FOR THIS TO HAPPEN TO A CAR WITH ONLY 49000 MILES. I GOOGLED THE PROBLEM AND GOT MANY HITS. FORD HAD RECALLED THE 2004 AND 2005 MODELS FOR THIS PROBLEM. WHY NOT THE 2006? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553260November 21, 2013
POWER TRAIN
THE VEHICLE WOULD DO 35 OR 40 MPH AND WOULD NOT SHIFT GEAR. TOOK VEHICLE TO TWO AUTOMOTIVE REPAIR SHOPS TO FIND OUT THE ISSUE. HAD THE TORQUE CONVERTER REPLACED ALONG WITH TRANSMISSION GASKETS AND SEALS. THE 3RD GEAR SHIFT SOLENOID WAS ALSO REPLACED AND VEHICLE STILL DOES THE SAME THING. TOOK IT TO THE FORD DEALERSHIP AND THEY TOLD ME THAT THEY KNOW THERE'S A PROBLEM AND WHAT IT IS (WITHOUT EVEN LOOKING AT THE VEHICLE), BUT MY VEHICLE DOES NOT FALL UNDER THE RECALL NOTICE. I AM ASKING THAT THE RECALL BE EXTENDED TO INCLUDE THE 2006 MODEL FORD FREESTAR AND NOT LIMITED TO THE 2004-2005 MODEL YEAR AS FORD HAS NOT CORRECTED THE MANUFACTURER ISSUE IN REGARD TO THE POWER TRAIN PERFORMANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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