Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10126831June 28, 2005
SEAT BELTS:REAR/OTHER
DT: THE FIRST SEAT BEHIND THE PASSENGER'S SEATS SEAT BELT GOT STUCK, TRIED RECLINING THE SEATS WITH ANYTHING THAT WOULD GIVE SOME SLACK AND IT WOULD NOT MOVE. HAD TO CUT THE SEAT BELTS IN ORDER TO GET CHILD OUT. IN THE TWO FRONT SEATS THE SEAT BELTS WILL ALSO STICK AT TIME. ALSO THE BRAKE LIGHT WAS ON ALL THE TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126290June 22, 2005
SUSPENSION:REAR
THE SWAY BAR ON MY 2004 FORD FREESTAR SNAPPED IN THE MIDDLE DUE TO SOME DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121947May 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: BOUGHT 2004 FORD FREESTAR VAN, EVERYTIME PUTS VAN IN DRIVE IT WILL ROLL BACKWARDS IF IT IS AN ON THE SLIGHTEST GRADE AND IT IS AN AUTOMATIC. IF PUT IN REVERES IT ROLLS FORWARD. HAVE NOTIFIED DEALER AND FORD, STATED THIS IS A LIQUID PROBLEM AND WHAT YOU SEE IS WHAT YOU GET-YOU HAVE TO LIVE WITH IT. THERE IS NO WAY TO REPAIR THIS, NOTHING THEY COULD DO. HAVE DRIVEN 2005 AND NOTED THIS DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122663May 20, 2005
AIR BAGS
2004 FORD FREESTAR AIR BAG WARNING LIGHT ILLUMINATES ON AND OFF WHILE DRIVING. *MR THE DEALER SUGGESTED THAT THE SYSTEM WAS OPERATING IN ACCORDANCE WITH THE DESIGN INTENT. THE CONSUMER REQUESTED FROM NHTSA A SOLUTION THAT CAN BE IMPLEMENTED PROMPTLY. *SC THE LIGHT ILLUMINATED WHEN THE CONSUMERS WIFE SAT IN THE FRONT PASSENGER SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120971May 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONSUMER SAW AN OIL LEAK UNDER VEHICLE. JIFFY LUBE FOUND A ROCK LODGED BETWEEN OIL PAN AND A PART OF THE FRAME OR SUPPORT MEMBER. OIL PAN WORN THROUGH BECAUSE OF ROCK. JIFFY LUBE WILL NOT REMOVE ROCK BECAUSE THEY SAID IT WOULD DO MORE DAMAGE. MANUFACTURER SAID TO CALL DEALER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120030May 5, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I WAS GOING 35 MPH, MADE A LEFT TURN AND CAME TO A STOP AND THEN THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP. TWO DAYS LATER, I REVERSED OUT OF MY GARAGE, WENT FORWARD ABOUT 10 FEET AND CAME TO A STOP, TWO SECONDS LATER THE CAR STALLED. PUT IT IN PARK AND IT STARTED RIGHT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117838April 13, 2005
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING SLIDING DOOR OPENED AND CLOSED, AND WHEN CLOSING THE REAR WINDOW SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116487April 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCTOBER 2004 - LESS THAN 500 MILES ON VAN - BRAKES WENT OUT. TRACKLIGHT CAME ON. VAN WAS TOWED TO DEALER AND THEY REPLACED SENSOR ON IT. RAKES HAVE GONE OUT AGAIN - CARRIED BACK TO SAME DEALERSHIP AND THEY COULD NOT DUPLICATE PROBLEM. BRAKES WOULD GO DOWN, AFRAID WOULD NOT STOP, AND WOULD FINALLY CATCH AFTER PUMPING REPEATEDLY. PROBLEM STILL OCCURRING MARCH 2005 - CARRIED VAN TO A DIFFERENT DEALERSHIP. MASTER CYLINDER WAS LEAKING AND WAS REPLACED. BRAKES GONE OUT AGAIN. CARRIED TO DEALERSHIP APRIL 1, 2005 TO LEAVE AND CHECK. THEY DROVE VAN ALL WEEKEND AS PERSONAL VEHICLE (WITHOUT PERMISSION), PUT 500 MILES ON VEHICLE BUT COULD NOT DUPLICATE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109249April 6, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD GO TO THE FLOOR. THE VEHICLE LUNGED FORWARD INSTEAD OF STOPPING. THE PROBLEM OCCURRED AS THE CONSUMER WAS IN REVERSE ON ONE OCCASION. THE CONSUMER FOUND THAT THE PROBLEM MAY BE INHERENT AND THE DEALER WAS NOT ABLE TO REMEDY THE PROBLEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108937January 26, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE POWER SLIDING DOOR, UPON OPENING THE DOOR, AND DEPRESSING THE ELECTRICAL BUTTON TO CLOSE THE DOOR IT WILL NOT STOP. IT CONTINUES TO CLOSE UNTIL YOU ARE CAUGHT IN THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107032January 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT AN AUTOMATIC SLIDING DOOR PROBLEM. CONSUMER CONTACTED THE DEALERSHIP, WHO INSPECTED THE VEHICLE, AND TOLD CONSUMER THAT THE SENSORS FOR THE DOOR WERE OPERATING PROPERLY. HOWEVER, THE PASSENGER INJURED HER SHOULDER AND LOWER ARM BECAUSE THE AUTOMATIC SLIDING DOOR DID NOT RETRACT WHEN HITTING AN OBJECT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10097704December 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER SHIFTING THE GEAR INTO REVERSE VEHICLE ACCELERATED AND LURCHED BACKWARDS. CONSUMER WAS ABLE TO SLAM ON BRAKE, AND SWITCH OFF THE IGNITION SWITCH TO STOP THE VEHICLE. *AK AFTER THE VEHICLE WAS RESTARTED IT WORKED FINE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102180December 5, 2004
ENGINE AND ENGINE COOLING:ENGINE, AIR BAGS, SERVICE BRAKES, HYDRAULIC
BRAKES SQUEALING,AIR BAG LIGHT COMES ON,ENGINE HSA ALOT OF PINGING HIOWAY SPEED 60 AND UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099523November 5, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT COMES ON INTERMITTENTLY. DEALER CANNOT DUPLICATE THE PROBLEM. ALSO, DOORS WILL OPEN SUDDENLY. MANUFACTURER STATED THE VEHICLE'S DEFECTS DO NOT WARRANTY A NEW VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092014September 14, 2004
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING, THE CONSUMER WOULD HEAR A SQUEAKING NOISE COMING FROM THE REAR PASSENGER SIDE BRAKE ROTOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088533August 25, 2004
POWER TRAIN:AXLE ASSEMBLY
OUR VAN ONLY HAS 2200 MILES, HOWEVER WHILE PERFORMING A U-TURN THE VEHICLES FRONT AXLE BROKE. THE DEALERSHIP REPAIRED THE AXLE BUT COULD NOT FIND ANY CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089773August 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS WHEN BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083255August 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE CONSUMER TAPPED THE BRAKE TO STOP AND THE LEFT REAR BRAKE LOCKED UP. IT WAS LATER DETRERMINED THAT THE LEFT INNER PAD HAD WORN UNEVENLY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082631July 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE 2004 FORD FREESTAR MINIVAN HAS TWO SAFETY ISSUES. UNFORTUNATELY, THE FIRST AFFECTED A FAMILY MEMBER. I E-MAILED FORD QUITE SOME TIME AGO AND THERE HAS BEEN NO FOLLOW-UP RESPONSE. THE PASSENGER DOOR LOCK AUTOMATICALLY LOCKS (RETRACTS) ONCE THE VEHICLE BEGINS MOTION AND SUCKED IN A FAMILY MEMBERS SKIN ON THE MIDDLE OF THE LOWER ARM AS THE RIGHT PASSENGER'S ARM RESTED ON THE RIGHT DOOR THAT WAS MADE FOR THE PURPOSE OF SERVING AS AN ARMREST. INSTANTLY MY MOTHER'S ARM WAS BRUISED AND SHE IS NOT A LARGE PERSON...THIS WAS NOT AN ISSUE OF EXTRA BODY MASS. SIMPLY PUT, HER SKIN WAS SUCKED INTO THE LOCK PULL WHEN IT AUTOMATICALLY RETRACTED. IN ADDITION, IF A PASSENGER RESTS HIS/HER ARM ON THIS ARMREST-DESIGNED DOOR WITH FINGERS BETWEEN THE REST AND THE WINDOW WHERE THERE IS A WELL OF SPACE, AND THE DRIVER HAPPENS TO PUT DOWN THE PASSENGER WINDOW, THE PASSENGER'S FINGERS CAN BE SUCKED DOWN WITH THE WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10082628July 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, AIR:ANTILOCK
MY LEFT INNER BRAKE PAD FELL APART AND ALMOST CAUSED AN ACCIDENT.. MY LEFT BRAKE WAS LOCKED UP ON INNER SIDE. DEALER PUT NEW PADS AND FIXED ROTOR ON MY 2004 FREESTAR. ALSO EXCESSIVE FRONT BRAKE NOISE AND SQUEAL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar