Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10251907December 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SKIPS OR SLIPS WITH ONLY 60,000 MILES ON VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251663December 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN FAILURE OF THE TRANSMISSION ON 2004 FORD FREESTAR AT 70 MPH ON INTERSTATE. NO PRIOR WARNING. TOTAL REPLACEMENT OF TRANSMISSION REQUIRED. VEHICLE HAS 95,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251572December 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1. MY WIFE WAS BACKING OUT OF A PARKING SPACE AND THE VAN WOULD NOT GO BACKWARD OR FOREWORD ANY MORE. 2. THIS FAILURE WAS CATASTROPHIC CAUSING THE VEHICLE TO BE IMMOBILE. FORTUNATELY IT OCCURRED IN A PARKING LOT AND NOT ON THE HIGHWAY IN HEAVY TRAFFIC. VEHICLE WAS TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED DAMAGING THE FRONT PUMP. 3. TRANSMISSION WAS COMPLETELY CLEANED AND REBUILT AND A REBUILT TORQUE CONVERTER WAS INSTALLED. OLD PART WAS EXCHANGED FOR REBUILT ONE. THE MILEAGE OF THE VEHICLE WAS 68845. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251629December 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS ON 4 YEARS OLD WITH LESS THAN 40,000 MILES AND THE TRANSMISSION FAILED WHILE DRIVING. LOST STEERING CONTROL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251464December 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
I WAS DRIVING WITH MY TWO SMALL CHILDREN IN THE CAR AND WAS DOING 60KM AND MY CAR SEEMED TO HAVE LOST IT'S ACCELERATION, SO LUCKY ENOUGH I GOT TO THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE, THEN I TRIED REVERSE BUT NO MOVEMENT, CAR WAS STILL RUNNING BUT WOULD NOT GO ANYWHERE, SO GOT ROAD SIDE ASSISTANCE AND THEY TOOK THE CAR TO A GARAGE, HAVE BEEN TOLD THAT IT IS MY TORQUE CONVERTER AND NEEDS A NEW ONE, SO JUST BEFORE CHRISTMAS GOT A BIG PAY OUT, GREAT JUST WHAT I NEED. BUT I AM SO UPSET AS MY CAR IS ONLY 4 YEARS OLD AND I HAVE ONLY HAD IT A YEAR AND A HALF AND THIS HAS HAPPENED, FORDS WILL NOT COVER ME THROUGH THE WARRANTY WHICH I AM SO MAD ABOUT, AS YOU ARE ONLY COVERED TO 100,000KM ON THE POWER TRAIN AND I HAVE DONE 117,000. I HAVE READ SO MANY COMPLAINTS REGARDING THIS PROBLEM WITH THESE VEHICLES AND AM SO UPSET, I THINK FORD'S SHOULD DO A RECALL ON THIS PROBLEM AS IT IS SO DANGEROUS, DRIVING AND THEN THE CAR JUST STOPS IN THE MIDDLE OF THE ROAD, IF THEY DO NOT DO ANYTHING THEN THERE WILL BE AN ACCIDENT ONE DAY AND I HOPE THAT NO ONE GETS HURT OUT THERE. SO FORD I REALLY THINK YOU SHOULD STAND UP AND RECALL THE CARS WITH THIS PROBLEM AND HELP PEOPLE BEFORE IT IS TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251289December 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR HAS BEEN IN TO THE DEALER FOR REPAIR 4 TIMES SINCE APRIL 2008 FOR REPAIR. AN INTERMITTENT PROBLEM OF HESITATIONS, STALLING AND SLIPPAGE. I HAD ALSO HAD THE CAR IN FOR A TUNEUP AT A PRIVATE SERVICE COMPANY. TWICE WHEN I TOOK IT IN I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. REPLACED A CAMSHAFT SENSOR WORKED FOR A WHILE. TODAY STALLED WAS ABLE TO START BUT VAN WOULD NOT GO IN FORWARD OR REVERSE. SHUT THE CAR OFF. TRIED AGAIN WAS ABLE TO RETURN HOME WITH THE VAN CHUGGING THE WHOLE WAY. THE RPMS WERE GOING CRAZY. I HAD IT TOWED IN ONCE AGAIN TO THE DEALER AND I AM WAITING TO HEAR FROM THEM. AFTER SEEING ONLINE THE NUMBER OF COMPLAINTS ON THIS VEHICLE WITH SIMILAR PROBLEMS I FEEL I NEED TO REPORT AS WELL. I THINK A RECALL IS IN ORDER FROM FORD. THE HAVE ALSO IN THIS MESS REPLACED THE COMPUTER. I WOULD APPRECIATE YOUR ASSISTANCE IN LOOKING INTO THIS MATTER. HAD I BEEN DRIVING ON THE HIGHWAY TODAY AND LOST THE TRANSMISSION I HATE TO THINK OF WHAT TYPE OF ACCIDENT MAY HAVE OCCURRED. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250527December 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR HAD THE TRANSMISSION OVERHEAT MESSAGE ON DASH. NEXT THING I KNOW, NO ACCELERATION. ENGINE SMOKING, LEFT STRANDED ON THANKSGIVING EVE ON I 81 WITH ONLY 87,000 MILES, THIS IS NOT ACCEPTABLE. VAN NEEDS A COMPLETELY NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250080November 28, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE IMPACT MOVED HER BODY TO THE RIGHT AND THE SEATBELT UNFASTENED. AS A RESULT, THE CONTACT STRUCK THE STEERING WHEEL AND FRACTURED HER RIBS AND VERTEBRAE. THE VEHICLE WAS DRIVEN TO AN AUTO BODY SHOP. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE IS 55,000. UPDATED 03-05-09 *BF UPDATED 03/06/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10250092November 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR-TRANSMISSION FAILED @ 65 MPH WITHOUT ANY WARNING, JUST QUIT. WE WERE DRIVING ON THE MASS TURNPIKE ( I90 EAST ) @ NIGHT W/ CRUISE CONTROL ON AND SUDDENLY THE CARE REVVED TO 5000 RPM. WE PULLED OVER TO FIND THAT THERE WERE NO GEARS, NO PARKING GEAR, REVERSE OR FORWARD GEARS. DEALERSHIP SAYS TRANSMISSION HAS TO COME OUT. THE FLUID LEVEL WAS FINE PRIOR TO THE TRIP. NO INDICATION OF ANY TROUBLE LEADING UP THE EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249934November 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SPONTANEOUSLY JERKED FORWARD. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY. MONTHS LATER, WHILE DRIVING APPROXIMATELY 30 MPH, THE RPM'S DRAMATICALLY INCREASED. THE VEHICLE THEN WENT INTO A NEUTRAL STATE BEFORE SHIFTING INTO GEAR, WHICH CAUSED THE VEHICLE TO JERK FORWARD AGAIN. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE COST OF $1,400. THE VEHICLE HAS NOT BEEN REPAIRED AND THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249760November 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
04 FORD FREESTAR TRANNY WENT OUT AT 32000 MILES. THEN AGAIN AT 69000 MILES. THERE ARE ALMOST 400 PEOPLE WITH THE SAME MINI VAN THAT ARE HAVING THE SAME PROBLEM. SEE LINK BELOW: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FB94A/267. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249370November 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE HAD JUST TURNED THROUGH A TRAFFIC SIGNAL, AND, WITHOUT WARNING, THE TRANSMISSION COMPLETELY DISENGAGED. FORTUNATELY, SHE WAS ABLE TO COAST OFF OF THE ROAD AND OUT OF TRAFFIC WITHOUT INCIDENT. THE VAN HAD TO BE TOWED TO A TRANSMISSION REPAIR SHOP WHERE WE LEARNED THAT THE CONVERTER HAD TO BE REPLACED BECAUSE IT WAS "STRIPPED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249347November 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY, THE TRANSMISSION FAILED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TRANSMISSION TORQUE COMPONENT WAS DETERMINED TO BE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 12/15/08. *LJ UPDATED 12/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247647November 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR WHILE DRIVING AT APPROXIMATELY 35-40MPH TRANSMISSION STOPPED WORKING CAN WAS STILL RUNNING BUT WOULD NOT MOVE. LUCKILY WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY TALKED TO LOCAL DEALERSHIP WAS QUOTED 3500 TO REPAIR WAS TOLD NEEDED NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247506November 3, 2008
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE FACTORY INSTALLED JACK BROKE AT THE HINGES, AND MY VEHICLE FELL ON MY FATHER. *TR UPDATED 07/02/12 *BF THE CONSUMER STATED WHEN THE JACK FAILED, IT BENT OUTWARD AT THE HINGES. UPDATED 07/05/12
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10246789October 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR.........SPLINES ON TRANSMISSION SHATTERED AND RUINED TRANSMISSION...FORD MADE ME SO ANGRY WITH "NON-RESPONSE" I HAD LOCAL SHOP FIX IT. I WOULD NOT PAY FORD ANY $$$$ FOR ANYTHING....VAN HAD 80000 MILES ON IT WHEN TRANS WENT OUT.....MANY STORIES ON-LINE WITH SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246713October 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION WENT OUT ON MY VAN WITHOUT WARNING OR NOTICE AND I HAD TO FIGHT TRAFFIC REALLY BUSY TRAFFIC WITH MY KIDS AND GRANDKIDS IN THE CAR AROUND 1:30 AM. THIS SHOULDN'T HAVE HAPPENED AND IT DID. WHY NO WARNING AND WHY ALL OF A SUDDEN DID IT QUIT. THIS IS A RECALL PROBLEM AND NEEDS TO BE RECALLED SO THIS CAN BE FIXED SO I CAN FIND A JOB. THIS CAUSED LOTS OF GRIEF AND PROBLEMS AND NOW I AM OUT A CAR AND IT COSTS OVER $3000 TO FIX IT. WHAT CAN BE DONE TO FIX THIS? PLEASE RECALL THIS SO OTHERS LIKE ME CAN BET THERE VAN FIXED... THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245651October 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON OCTOBER 14TH, 2008 AS MY WIFE AND 4 YR OLD WERE TRAVELING IN I-90 OUTSIDE OF CLEVELAND, THE 2004 FORD FREESTAR SHE WAS DRIVING BEGAN TO SLOW ALTHOUGH THE ENGINE BEGAN TO REV HIGHER. THE CAR EVENTUALLY STOPPED IN THE CENTER LANE OF I-90 AND LUCKILY A PASSERBY STOPPED TO HELP GET THE VEHICLE OFF THE ROAD. MY WIFE AND 4 YR OLD WALKED TO MY PLACE OF EMPLOYMENT AND THEN TOOK MY CAR HOME. I HAD THE 2004 FREESTAR TOWED TO JOHN LANCE FORD WHERE IT WAS DIAGNOSED AS HAVING A FAILED OIL PUMP IN THE TRANSMISSION WHICH CAUSED THE FAILURE OF A DRIVE SHAFT AND THE BURNING UP OF ESSENTIAL GEARS. THE COST OF THE REPAIR WAS $1,600.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245733October 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
LAST WEEK, IN ORDER TO PREPARE FOR A TRIP AWAY I HAD MY 2004 FORD FREESTAR SERVICED AND GOT NEW TIRES, ETC., AND THEN THE MECHANIC SAID I NEEDED NEW BRAKES AND ROTORS AND SPENT $1,000.00 ON PARTS AND LABOR (INCLUDING THE TIRES). HE SHOWED ME THE ROTORS AND EXPLAINED HOW BAD OF SHAPE THEY WERE IN, THERE WERE DEEP GROOVES IN THEM. AT LEAST FEELING CONFIDENT THAT ALL THIS WORK WAS COMPLETED AND I WAS READY FOR MY TRIP, OFF I WENT. THEN ALL OF A SUDDEN DRIVING AT 70 MPH ON THE PA TURNPIKE I REALIZED THE POWER HAD GONE FROM THE GAS PEDAL AND THE VAN WOULD NOT GO FORWARD. I QUICKLY PULLED TO THE SIDE AND TURNED VEHICLE OFF, THEN TRIED AGAIN, IT WOULD NOT GO IN DRIVE OR REVERSE OR ANY LOWER GEAR. MY VAN IS NOW IN THE TRANSMISSION SHOP AND THE MECHANIC HAS JUST INFORMED ME THAT THE TORQUE CONVERTER IS TOTALLY SHOT AND HE EXPLAINED TO ME THAT THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES AND NOW I HAVE TO SPEND ANOTHER $1,000.00 OR MORE TO HAVE THIS PROBLEM FIXED. SO WITHIN ONE WEEK, I HAVE NOW SPENT $2,000.00 ON THIS VEHICLE. IF IT WAS AN OLD PIECE OF JUNK I WOULD HAVE JUST BOUGHT A NEW VEHICLE. BUT IT'S ONLY FOUR YEARS OLD. THIS IS TOTALLY UNACCEPTABLE AND I WILL NEVER BUY A FORD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245388October 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY '04 FORD FREESTAR FAILED. THE DEALER FIXED IT TELLING ME THAT IT WAS THE TORQUE CONVERTER. THE NEXT DAY WHILE TRAVELING ON THE HIGHWAY THE TACHOMETER STARTED TO BOUNCE AROUND 2000 RPMS AND I COULD FEEL SURGES WHERE THE 'TORQUE CONVERTER WAS NOT CONVERTING.' I RETURNED IT TO MY FORD DEALER THIS MORNING AND THEY TOLD ME THERE IS NOTHING WRONG. SO HERE I AM WITH A FAULTY TRANSMISSION AND FORD CLAIMING IT IS ALRIGHT. I WONDER HOW LONG IT WILL GO BEFORE BREAKING DOWN? I HAVE NO CONFIDENCE IN DRIVING IT AT ALL. HOPEFULLY WHEN IT DOES BREAK DOWN THERE IS NO CAR BARRELING DOWN BEHIND ME AS I CRUISE TO A STOP. FORTUNATELY NO DEATHS OR INJURIES, SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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