Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10284530September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR WITHOUT WARNING NO MOTION F-OR R SAW HUNDREDS OF SAME ON WEB ...NEEDS TO BE RECALLED BILLION DOLLAR CORP SHOULD MAN UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284540September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE (2004 FORD FREESTAR) IN TRAFFIC WHEN THE TRANSMISSION SUDDENLY FAILED, LEAVING US WITH NO OPTION BUT TO COAST OFF TO THE SIDE OF THE ROAD. I HAD MY WIFE AN TEENAGE SON IN THE CAR WITH ME, AND WE WERE VERY FORTUNATE NOT TO HAVE BEEN INJURED OR KILLED. IF THE TRANSMISSION HAD FAILED A FEW MINUTES EARLIER, WE COULD HAVE EASILY BEEN REAR-ENDED ON THE INTERSTATE. WE HAD TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282987September 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS ON THE HIGHWAY, DRIVING ABOUT 65MPH, WITH 4 KIDS IN THE VAN, MY RPMS SPIKED, A LOUD MOANING SOUND STARTED AND I COMPLETELY LOST ACCELERATION, I WAS ABLE TO COAST OFF AN EXIT AND PULL OVER. MY OLDER BOYS WERE ABLE TO PUSH THE VAN INTO A PARKING LOT OF A NATIONAL TIRE AND BATTERY. THE GUYS THERE TOLD ME THAT MORE THAN LIKELY THE TRANSMISSION WENT OUT, NOTHING COULD BE DONE BECAUSE OF THE HOLIDAY WEEKEND, SO I WOULD HAVE TO WAIT UNTIL TUESDAY FOR ANY KIND OF QUOTE TO BEGIN REPAIRS. I HAD TO CALL FAMILY 50 MILES AWAY TO COME PICK US UP, MY VEHICLE IS STRANDED IN ANOTHER TOWN 40 MILES AWAY, AND I AM TOLD THE REPAIRS COULD COST AT LEAST $2000.00 AND COULD TAKE A WEEK! THIS VEHICLE ONLY HAS APPROXIMATELY 66,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282743September 3, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREE STAR TRANSMISSION QUIT WITHOUT WARNING WHILE RIDING ON MAIN STREET IN NICHOLASVILLE, KY. THE VAN STAYS IN NEUTRAL EVEN THOUGH THE GEAR IS IN THE DRIVE OR REVERSE POSITION. HAD THE VAN TOWED TO OUR HOUSE BECAUSE IT IS NOT ABLE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282410August 31, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE RPMS DRAMATICALLY INCREASED, THEN THE VEHICLE STALLED AS A CONSEQUENCE HIS RISK FOR VEHICLE CRASH AND SERIOUS INJURY WERE INCREASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP, THEREFORE THE CAUSE OF THE FAILURE IS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282423August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE OF 2004 FORD FREESTAR THAT MATCHES CURRENT INVESTIGATION NUMBER PE09-033. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282438August 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE ROAD AND LOST ALL FORWARD MOTION DUE TO NO PULLING POWER. I CAN HEAR THE TRANSMISSION GOING INTO GEAR PUT MY FOOT ON GAS AND THE MOTO REVES BUT THE TRANSMISSION AND THE ENGINE ARE NOT WORKING TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282298August 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING OUR 2004 FORD FREESTAR ON I-90 OUTSIDE ELGIN, IL ON AUGUST 10, 2009. I THOUGHT I HEARD A POP OR ENGINE NOISE AND THE CAR SUDDENLY STARTED LOSING ACCELERATION AND STARTED COASTING. WE PULLED THE CAR OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND CHECKED THE ENGINE. THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE WHEN YOU PRESSED THE GAS. WE TOWED THE CAR TO ARLINGTON HEIGHTS FORD IN ARLINGTON HEIGHTS, IL. THEY CHECKED AND TOLD US THAT THE TRANSMISSION WAS SHOT AND IT WOULD NEED A NEW TRANSMISSION. WE NEEDED THE CAR SO WE PAID $3158.43 FOR THE REPAIR ($2119.29 FOR PARTS AND $1039.14 FOR LABOR). WE DID NOT RECEIVE THE OLD PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282061August 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH SHE LOST COMPLETE POWER ACCOMPANIED BY GEAR FAILURE WITHOUT ANY PRIOR WARNINGS. SHE WAS ABLE TO SAFELY MOVE THE VEHICLE TO THE SIDE OF THE ROAD IN WHICH THE VEHICLE WAS TOWED TO HER HOUSE. SHE CONTACTED THE DEALER IN WHICH A TECHNICIAN SPECULATED THAT SHE WOULD HAVE TO REPLACE THE TRANSMISSION AT AN EXPENSE OF $4500.00. AS OF CURRENT DATE THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 59,000. (CC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282076August 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY WAY TO WORK , I WAS DRIVING 55MPH WHEN ALL OF A SUDDEN THE VAN THREW ME BACK AS IF THE VAN WAS THROWN INTO PARK. I HAD NO ACCELERATION AND THE VAN SHUT OFF AND COASTED TO A STOP. AFTER STARTING THE VAN AGAIN, WHEN I ATTEMPTED TO ACCELERATE, THE RPM'S WOULD RISE VERY HIGH, HOWEVER THE VAN WOULD NOT MOVE. THIS WAS IN DRIVE OR REVERSE. I HAD TO HAVE THE VAN TOWED BACK HOME. I AM CURRENTLY REVIEWING MY OPTIONS AS I AM STILL PAYING ON THIS VAN AND CAN NOT AFFORD AN EXPENSIVE REPAIR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. FORTUNATELY FOR ME, THIS OCCURRED IN THE EARLY MORNING HOURS WHERE THERE WAS NOT MUCH TRAFFIC ON THE EXPRESS WAY. HAD THIS HAPPENED A COUPLE HOURS LATER DURING RUSH HOUR, THIS COULD HAVE TURNED OUT TO BE A FATAL INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281929August 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE STOPPED MOVING IN LEFT LANE OF INTERSTATE I270 S ON UPWARD INCLINE TOWARD RT85 WITH NO WARNING. THE VEHICLE WAS ONLY ABLE TO COAST OFF THE LEFT SIDE OF THE ROAD BY ABOUT 1 FOOT. THIS OCCURRED WHILE DRIVING FOR ABOUT 400 MILES FROM BOSTON THAT DAY. THE DEALER SAID THE SPLINES FOR THE TORQUE CONVERTER SHAFT SHEARED OFF CAUSING THE VEHICLE TO STOP MOVING. AUTO TRANS HAD TO BE REPLACED DUE TO THIS AT 50770 MILES ON 8/10/2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281835August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE 2004 FORD FREESTAR. THIS MINIVAN WAS TRAVELING 72 MPH AT HIGHWAY 75. I WAS SURROUND BY FAST HIGHWAY TRAVELING CARS AND TRUCKS. THIS VAN WITHOUT ANY WARNING LOST PROPULSION. THE TRANSMISSION WAS NOT WORKING SUDDENLY AT HIGHWAY SPEED. I ALMOST HAVE AN ACCIDENT. THE TRANSMISSION REPAIR COST $2748.00 TO FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281863August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR LOST POWER FROM THE ENGINE TO THE WHEELS. DRIVING ALONG A STATE ROAD AND WITH THE ENGINE RUNNING FINE, LOST POWER AND COASTED TO THE SIDE OF THE ROAD. TRANSMISSION HAS NO MOTION IN ANY GEAR. FLUID LEVEL IS OVERFULL WHILE RUNNING INDICATING A CONVERTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281901August 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
BEGINNING AT 55K MILES, THE TRANSAXLE HAS BEEN SLOW SHIFTING BETWEEN REVERSE AND DRIVE WITH OCCASIONAL SHUTTERING, EVEN JUMPING OUT OF GEAR AFTER STOPPING. TOOK IT TO A LOCAL TRANSMISSION SHOP IN MARCH 2008 BUT "PROBLEM COULD NOT BE DUPLICATED" WAS THEIR DIAGNOSIS. THE VEHICLE WOULD ALSO "CLUNK" BACK INTO GEAR AFTER STOPPING. AFTER A LOCAL DEALERSHIP COMPLETED THE 60K MILE TRANSAXLE SERVICE, THE PROBLEM APPEARED TO HAVE BEEN FIXED. THE SLOW SHIFTING STARTED AGAIN LAST WEEK AND THE TRANSAXLE QUIT YESTERDAY WHILE IN TRAFFIC (4K MILES AFTER THE EXTENDED SERVICE PLAN EXPIRED). IT WON'T MOVE AND LOUDLY WHINES LIKE A POWER STEERING PUMP LOW ON FLUID. THIS SAME DEALERSHIP THAT SERVICED IT SAYS ITS TOO BAD THE WARRANTY EXPIRED BUT THEY'LL GLADLY DIAGNOSE THE PROBLEM FOR $135. THE TEAM LEADER SAID IT'LL LIKELY NEED TO BE REPLACED WITH A "REMANUFACTURED UNIT" (3 YEAR, 100K MILE WARRANTY), BUT DIDN'T KNOW THE COST, SAYING IT NEEDS TO BE DIAGNOSED FIRST. SO, I HAVE TO PAY FIRST BEFORE THEY'LL TALK PRICE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281772August 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY WITH MY 2 CHILDREN IN NOVEMBER 2008 AND ALL OF A SUDDEN WITH NO INDICATION OF A PROBLEM MY VAN CAME TO A STOP. NO LIGHTS CAME ON OR NO WIRED NOISES HAPPEN TO LET ME KNOW THAT SOMETHING WAS GOING ON. I HAD TO HAVE MY TRANSMISSION REBUILT. IN WHICH I PAID $2300 FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281598August 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING MY 2004 FORD FREESTAR AND IT SUDDENLY LOST DRIVE. THE TRANSMISSION WOULD NOT ENGAGE TO DRIVE FORWARD NOR IN REVERSE. WAS TRAVELING AT 40 MPH AND THE VEHICLE QUICKLY STARTED DECELERATING AND HAD TO PULL OVER TO SIDE OF ROAD DUE TO NO ENGAGEMENT OF THE TRANSMISSION GOING FORWARD OR IN REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281281August 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHEN ATTEMPTING TO PLACE THE VEHICLE IN DRIVE IT STALLED AND THE CONTACT WAS UNABLE TO DRIVE IN REVERSE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND STATED THAT WATER WAS LEAKING INTO THE PCM. THE CONTACT IS RESPONSIBLE FOR THE REPAIR COST OF $873.23. ONE MONTH LATER, WHILE DRIVING 5 MPH THE FAILURE RECURRED. THE DEALER STATED THAT WATER AND OIL WERE IN THE MAIN CONNECTOR AIR BOX CAUSED THE FAILURE. THE CONTACT WAS RESPONSIBLE FOR PAYING $888.27 TO REPAIR THE VEHICLE. ONE MONTH LATER WHILE DRIVING THE VEHICLE STALLED. THE THIRD DUPLICATE FAILURE, THE TECHNICIAN DETERMINED THAT WHEN THE VEHICLE WAS REPAIRED IT WAS NOT DONE ACCORDING TO THE SERVICE BULLETIN STATING THAT THE COWL GILL WOULD HAVE TO BE REPLACED. THE CONTACT WAS RESPONSIBLE FOR PAYING $751.23 TO REPAIR THE VEHICLE ACCORDING TO THE SERVICE BULLETIN. THE MANUFACTURER STATED THAT THERE WAS NO CURRENT RECALL AND NO COMPENSATION WOULD BE OFFERED; HOWEVER, THE CONTACT RECEIVED A REFUND FOR THE FIRST TWO REPAIRS. THE FAILURE MILEAGE WAS 66,643 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281139August 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT ANY WARNING, THE TRANSMISSION STOPPED WORKING ON AN AVERAGE DRIVE TO WAL-MART. WHILE DRIVING IN TRAFFIC USING THE CRUISE CONTROL, THE ENGINE SPEED INCREASED AND ENGINE SEEMED SEPARATED FROM TRANSMISSION (NO POWER TO WHEELS). THE VAN COASTED INTO NEAREST PARKING LOT AND WAS TOWED TO SANDERS FORD IN JACKSONVILLE NC. THE DEALERSHIP IS CURRENTLY WORKING ON THE TRANSMISSION, BUT DOESN'T KNOW IF OUR EXTENDED WARRANTY WILL COVER IT! THIS FAILURE CAME WITH NO WARNING DURING GOOD WEATHER ON A SHORT DRIVE. 2004 FORD FREESTAR WITH 62000 MILES. THIS IS UNSATISFACTORY RELIABILITY AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281095August 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280824August 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2004 FORD FREESTAR FROM ROSEN NISSAN KIAN IN MILWAUKEE, WI IN MARCH OF 2008 WITH 15,000 MILES ON IT. ON FRIDAY, AUGUST 14TH,2009 I RECEIVED A WARNING LIGHT THAT FLASHED INDICATING A TRANSAXEL PROBLEM. MY OWNERS MANUAL STATED THAT IF THIS LIGHT REMAINS ON TO TAKE IT IN FOR SERVICE IMMEDIATELY. BECAUSE IT DID NOT REMAIN ON, I WAS GOING TO TAKE MY VEHICLE IN ON MONDAY. HOWEVER, ON SUNDAY, AUGUST 16TH 2008 MY VEHICLE WOULD NOT MOVE. I HAD THE CAR TOWED TO A FORD DEALER WHERE THEY INFORMED ME THAT MY TRANSMISSION WAS GONE AND THE REPAIR WOULD RUN $3,500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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