Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10235743July 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IN SEPTEMBER OF 2005 WE PURCHASED A USED 05 FORD FREESTAR BY THAT OCTOBER IT WAS IN THE GARAGE THE PCM WITHOUT. THE DEALER HAD THE VAN FOR 3 WEEKS WENT TO PULL OUT AT THE DEALER THE PCM WAS STILL NOT FIXED AFTER 2 OR THREE MORE WEEKS GOT VAN BACK. THEN JUNE OF 06 WENT PULL OUT OF THE DRIVEWAY THE PCM WITHOUT AGAIN. FORD PICK THE VAN UP SAID THEY HAD TO PROBLEM FIXED. THEY DID FOR A LITTLE WHILE BUT NOW TWO YEARS LATER THE PCM IS OUT ONCE AGAIN. IT KEEPS GOING OUT DUE TO WATER GETTING THE PCM. FORD KNOWS THERE IS DESIGN PROBLEM WITH THIS MODEL OF VAN BUT REFUSES TO RECALL AND FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235528July 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 55 MPH IN RUSH HOUR TRAFFIC ON WAY HOME FROM HOSPITAL WITH MY FOUR YEAR OLD SON AND WIFE VEHICLE STARTED BUCKING AND JERKING NO POWER. TACHOMETER WAS FLUCTUATING BACK AND FORTH GOT VEHICLE BACK HOME AND CALLED FORD ROADSIDE ASSISTANCE TO COME TOW IT. DEALER REPLACED SENSOR PART # 1F1Z-7M101-AA TOLD US ALL OKAY. VEHICLE HAD 35,760 MILES ON IT ON 6/18/08. VEHICLE AGAIN ON 6/23/08 STARTED WITH SAME PROBLEM TOWED BACK TO DEALER COULD NOT DUPLICATE PROBLEM TOLD AGAIN ALL OKAY 35,784 MILES ON IT. VEHICLE TRANSMISSION AGAIN WOULD NOT GO INTO GEAR DEALER HAD IT FOR 19 DAYS AND REPLACED THE TRANSMISSION TOLD ALL IS OKAY 35,853. VEHICLE PICKED UP ON 7/17/08 BACK IN SHOP ON 7/20/2008 PROBLEM STILL IS NOT FIXED VEHICLE ONLY HAS 40 MILES ON NEW TRANSMISSION STILL WILL NOT STAY IN GEAR OR DRIVE AT ALL AS OF 723/08 DEALER HAS NO ANSWER ON HOW TO FIX PROBLEM OR REASON FOR IT. VEHICLE IS VERY UNRELIABLE TO DRIVE DON'T NO WHEN TRANSMISSION IS GOING TO ACT UP OR STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234455July 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT WHILE BACKING OUT OF DRIVEWAY . MAJOR SLIPPAGE. SEEM STUCK IN NEUTRAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234456July 15, 2008
POWER TRAIN
2005 FORD FREESTAR AUTO TRANSMISSION WENT OUT WHILE BACKING OUT OF DRIVEWAY. FLUID LEVEL OK, FLUID APPEARS CLEAN, SMELLS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234285July 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE NOT HAD ANY PRIOR PROBLEMS WITH OUR MINIVAN. WE WERE DRIVING WITH OUR 2 SMALL CHILDREN ON A MAJOR HIGHWAY DOING AT LEAST 60 MPH WHEN OUR VAN WOULD NOT GO WHEN MY HUSBAND PUT HIS FOOT ON THE GAS. HE WAS ABLE TO GET THE VAN TO THE SIDE OF THE ROAD WITHOUT ANY INCIDENT. THE ENGINE WAS RUNNING (AIR CONDITIONING, RADIO, DVD PLAYER ALL WORKING)BUT WHEN HE PUT HIS FOOT ON THE GAS THE VEHICLE DID NOT MOVE. WE NOW HAVE TO HAVE A REBUILT TRANSMISSION PUT IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234103July 13, 2008
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE ROTORS AND PADS KEEP WEARING OUT EXTREMELY FAST. I JUST HAD THE BRAKES DONE NOT QUITE A YEAR AGO AND NOW THE ROTORS ARE COMPLETELY WORN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233746July 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING UP TO THE UPPER PENINSULA, MY FIANCE WAS DRIVING OUR 2005 FORD FREESTAR LIMITED BACK TO HER PARENT'S HOUSE. SHE DRIVING UP THE HILL ON THE HIGHWAY WHEN SUDDENLY, THE ENGINE'S RPMS INCREASED DRAMATICALLY AND THE VEHICLE BEGAN TO ROLE DOWN THE HILL. SHE WAS NOT TOWING ANYTHING WITH THE VEHICLE. AFTER THE VEHICLE CAME TO REST, SHE WAS NOT ABLE TO PUT THE VEHICLE INTO GEAR AND DRIVE. THE VEHICLE WAS FIRST TOWED TO RAHILLY FORD DEALERSHIP IN NEWBERRY, MI. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM BECAUSE THEY DO NOT HAVE A TRANSMISSION TECHNICIAN, SO THEY OUTSOURCED THE JOB TO A COMPANY IN CANADA CALLED MR. TRANSMISSION. AFTER MR. TRANSMISSION REMOVED THE TRANSMISSION AND DISASSEMBLED IT, THEY DISCOVERED THE FRONT PUMP AND TORQUE CONVERTER FAILED. MR. TRANSMISSION ORDERED A NEW TORQUE CONVERTER, PUMP, AND SEALS TO REPAIR THE TRANSMISSION. TOTAL BILL COMES OUT TO BE $2600 DOLLARS. SO FAR, FORD HAS BEEN NO HELP IN THE REPAIR OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231238June 16, 2008
TIRES
ON MY 2005 FORD FREESTAR VAN, I HAVE HAD TO TIRE BLOWOUTS DUE TO FAILED VALVE STEMS. THE FIRST OCCURRED IN JULY ,2006---THE NEXT IN SEPT.OF 2007. BOTH HAPPENED WHEN I WAS TRAVELING AT HIGH SPEED ON FLORIDA TURNPIKE. THE TIRE STORE (GOODYEAR) DENIED ANY LIABILITY AS IT WAS THE VALVE THAT FAILED. THE FORD DEALER ALSO DENIED IT. I JUST SAW AN ARTICLE ON LINE ABOUT DEFECTIVE CHINESE MADE VALVE STEMS AND THOUGHT MY PROBLEMS MIGHT BE RELATED TO THEM. MY VALVE STEMS WERE THE ORIGINAL ONES ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231056June 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING THROUGH A NEIGHBORHOOD WHEN WE TURNED AROUND IN SOMEONE'S DRIVEWAY AFTER PUTTING IT BACK IN DRIVE THE VAN LOST ALL TRANSMISSION POWER. THE VAN WOULD NOT GO IN FORWARD OR REVERSE IN ANY GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230338June 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE STREET WITH MY FAMILY IN THE VEHICLE, THE TRANSMISSION JUST STOPPED WORKING, NO WARNING SIGNS WHATSOEVER, JUST LOST LOST POWER IN THE MIDDLE OF THE STREET. THE STREET HAD A SLIGHT INCLINE TO IT, SO WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN PARKED IT UP ON THE SIDEWALK, TO GET THE VEHICLE OUT OF THE MIDDLE OF THE TWO LANE STREET WE WERE DRIVING ON. THE REPAIRS HAVE NOT BEEN MADE AS OF YET, WE ARE BEING TOLD THE TRANSMISSION IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230219June 7, 2008
SERVICE BRAKES, HYDRAULIC
TOOK MY 2005 FORD FREESTAR MINIVAN WITH ONLY 43,223 MILES INTO FORD DEALER FOR ANNUAL SAFETY INSPECTION. ADVISED BOTH REAR CALIPERS WERE BAD, CAUSED PREMATURE WEAR OF BREAK PADS AND ROTORS WHICH NEEDED TURNED. THE REPAIR COST ME $581.40. I HAVE OWNED MANY VEHICLES, AND NEVER HAVE I HAD CALIPERS FAIL AT 43K MILES. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT I AS A CONSUMER HAD TO FOOT THE BILL FOR. I DO NOT HAVE THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229373May 30, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY
I OWN A 2005 FORD FREESTAR MODEL 'S'. COUPLE OF DAYS AGO SUDDENLY REAR LIFTGATE STRUT FAILED AND IT LED LIFTGATE TO FREE FALL ON ME WHEN I WAS REMOVING THE STUFF FROM THE VAN. I WAS ABLE TO HOLD THE LIFTGATE IN TIME BUT IT STILL HIT ME ON MY HEAD A LITTLE BIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228902May 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVING HOME FORM WORK, WHEN ALL OF A SUDDEN THE RPMS WHEN UP AND THE CAR SEEMED TO HAVE SLIPPED INTO NEUTRAL. I TRIED TO ACCELERATE BUT THE ENGINE JUST REVVED. I COASTED INTO A GAS STATION. NOW I HAVE THOUSANDS OF DOLLARS OF REPAIRS THAT I CANNOT AFFORD. I HAVE BEEN RESEARCHING THIS AND APPARENTLY THIS IS NOT AN ISOLATED INCIDENT WITH THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228853May 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING THE TRANSMISSION FAILED. I WAS IM THE MIDDLE OF THE STREET WHEN THIS HAPPENED, LUCKY IT WASN'T A BUSY STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228752May 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED AND NEEDED A NEW PUMP SHAFT, TORQUE CONVERTER AND AN OVERHAUL OF THE MANUAL CONTROL VALVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228657May 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WOULD COST $99 FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 57,500 AND CURRENT MILEAGE WAS 57,600. UPDATED 06/17/08. *LJ THE CONSUMER STATED HE STRUCK THE PASSENGER SEAT WITH HIS FIST AND WHEN HE STARTED THE VEHICLE, THE AIR BAG LIGHT WENT OUT. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225753April 25, 2008
SUSPENSION:FRONT
AT 66,000 MILES MY 2005 FORD FREESTAR VAN DEVELOPED A HIGH-PITCHED WHINE AT HIGHWAY SPEEDS IT STARTED ONLY WHEN VAN HAD BEEN DRIVEN FOR SOME DISTANCE BUT INCREASED IN FREQUENCY. TOOK TO A SHOP AND IT WAS DIAGNOSED AS BEARING FAILURE IN BOTH FRONT HUBS SIMULTANEOUSLY. VERY EXPENSIVE TO REPAIR ($775). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225579April 24, 2008
WHEELS:RIM
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE RIMS ON HER VEHICLE WERE DESIGNED TO HOLD WATER. THE RIMS WERE "PITTED AND RUSTY", ACCORDING TO THE CONTACT. SHE WAS CONCERNED THAT THE DESIGN WAS FAULTY AND THE RIMS MIGHT FAIL IN TEN YEARS. SHE CALLED THE DEALER AND WAS GIVEN THE NUMBER TO ANOTHER DEALER. THE DEALER STATED THAT THE RIM WAS THE THICKEST METAL PART OF THE VEHICLE AND NOTHING WAS WRONG. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 21,315 AND FAILURE MILEAGE WAS LESS THAN 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225512April 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 FORD FREESTAR THAT NEEDS A TRANSMISSION. I WAS DRIVING TO WORK TODAY AND OUT OF NO WHERE MY VAN STOPPED DRIVING. THE ENGINE WAS ON BUT THE VAN WOULDN'T MOVE. I WAS JUST ABOUT TO GET ONTO INTERSTATE 95 (ABOUT 100 FEET FROM ON RAMP) I COULD HAVE BEEN KILLED MY CHILDREN COULD HAVE BEEN KILLED. MY CAR WOULDN'T MOVE AT ALL!!! I WAS SCARED TO DEATH. I HAVE READ MANY COMPLAINTS TODAY ABOUT THE TRANSMISSION PROBLEM WITH FORD FREESTARS. I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL. I WILL COST ME $3,000 DOLLARS TO HAVE THIS FIXED. I HAVE 4 CHILDREN, WHERE DO I GET THIS MONEY FROM? I HAVE MY VAN AT A GARAGE THAT WE GO TO FOR REGULAR MAINTENANCE. THEY ARE TELLING ME THERE IS NO WARRANTY ON THIS VAN. HOW DOES THIS VAN JUST UP AND DIE WHEN IT IS 3 YEARS OLD WITH 55,000 MILE ON IT AND FORD IS NOT RESPONSIBLE FOR ANYTHING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225419April 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), STRUCTURE
I HAVE HAD PROBLEMS WITH MY FORD FREE STAR 2005 VAN IT HAS 50,600 MILES ON IT. IT ALL STARTED WHEN THE SPEEDOMETER AND ODOMETER STOPPED WORKING AT HIGHWAY SPEEDS. THEN A FEW SECONDS LATTER THE VAN JUST DIED WHILE DRIVING WITH MY TWO YEAR OLD TWINS IN THE CAR. I WAS ABLE TO START IT UP AGAIN AND IT STARTED TO SPUTTER AND STALL AGAIN. I AM A MECHANIC AND I WAS GOING TO ATTEMPT TO REPAIR THE VEHICLE MYSELF UNTIL I WENT ON LINE AND FOUND OUT THAT OTHER PEOPLE HAVE BEEN COMPLAINING ABOUT THE PCM GETTING WET AND I FOUND OUT MINE WAS WET AND CORRODED. THE PCM WAS GETTING WET BY WATER GETTING THROUGH THE CROWL GASKET. I ALSO FOUND OUT THAT THERE WAS A TSB OUT ON THIS DIRECTING DEALERS HOW TO REPAIR THIS PROBLEM AT COST TO THE CUSTOMER. THE PCM WAS REPLACED NOW THE VEHICLE SHIFTS FUNNY AND GOES IN AND OUT OF GEAR AND I WAS TOLD I HAVE TRANSMISSION DAMAGE NOW. I CALLED FORD CUSTOMER SERVICE AND THEY BASICALLY TOLD ME OH WELL, NOT OUR PROBLEM. BUT HOW IS THIS MY PROBLEM FOR A VEHICLE I DID NOT DESIGN. WATER SHOULD NOT BE ABLE TO GET TO THE PCM. NOW MY VEHICLE SITS AT A DEALER AND THE DEALER SAID THAT ALL PLUG IN CONNECTORS TO SENSORS. AND VITAL COMPUTER COMPONENTS ARE WET AN CORRODED. BUT IF FUNNY HOW THERE IS A TSB OUT ON THIS PROBLEM AND FORD IS DOING NOTHING TO HELP THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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