Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10316430March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING, OUR 2004 FORD FREESTAR LOST ALL FORWARD AND REVERSE POWER IN RUSH-HOUR TRAFFIC. I WAS TRAVELING ABOUT 25 MPH WHEN ENGINE SEEMED TO SURGE. COASTED TO A STOP AND TRIED ALL GEARS. NOTHING. MECHANIC SAYS TORQUE CONVERTER SPUN ITSELF LOOSE INSIDE TRANSMISSION; QUOTED A REPAIR PRICE OF $2,100. ALSO CALLED IT THE FREESTAR'S ACHILLES HEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316037March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. SUDDENLY, THERE WAS NO POWER RESPONSE WITH THE REAR TIRES. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 74,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316159March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TWICE DRIVING HEAVY RAIN MY 2004 FREE STAR STALED OUT LEAVING A STOP LIGHT. UPON RESTART WOULD BUCK AND STOP RUNNING. WOULD NOT GO INTO REVERSE WITHOUT BEING PUT INTO PARK. BOTH TIMES WAS TOWED TO THE DEALER, WAS TOLD THE COMPUTER WAS WATER LOGGED. THE FIRST TIME THEY TOOK CARE OR IT THIS TIME THEY TOLD ME IT IS 825 PLUS TAX AND WHAT EVER TIME IT TOOK TO FIND WATER LEAK. THIS SAME VAN ALSO STOP RUNNING IN HEAVY RAIN AROUND 58,000 MILES WITH MY WIFE DRIVING AND SHE ALMOST WAS REAR ENDED THAT TIME IS WAS A TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315934March 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I JUST PURCHASED A 2004 FORD FREESTAR. GRANTED IT IS USED WITH 94,000 MILES, BUT WE HAD IT FOR EXACTLY ONE WEEK AND THE TRANSMISSION WENT OUT AS MY HUSBAND, MYSELF AND OUR FOUR CHILDREN WERE GOING 70 MPH DOWN AN INTERSTATE. NO WARNINGS OR ANYTHING....LORD ONLY KNOWS HOW MUCH ITS GOING TO COST TO REPLACE AND NO MONEY TO REALLY FIX IT. WE WERE TRAVELING DOWN INTERSTATE 71 IN OHIO GOING TO MY FATHER'S. I HAD THE CRUISE CONTROL SET AND HIT THE ACCELERATOR BUTTON ON THE STEERING WHEEL TO SPEED UP A BIT. ONCE I DID THAT, MY RPM'S SHOT UP AND I LOST "CONTROL". I TURNED OFF MY CRUISE CONTROL BUT WAS UNABLE TO ACCELERATE USING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315149March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE ARE 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR, FIRST TIME IN MARCH,2008, 2ND TIME IN FEBRUARY, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315147March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE HAVE BEEN 2 INCIDENCES OF TRANSMISSION FAILURE WITH OUR 2004 FORD FREESTAR. TRANSMISSION FAILED WITHOUT WARNING IN MARCH 2008, AGAIN IN FEBRUARY 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314374February 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION FAILURE. AFTER TALKING WITH FORD SERVICE THEY DIDN'T SEEM SURPRISED BY THIS. NOW I'M STUCK WITH REPLACING THE TRANSMISSION IN MY VEHICLE FOR SOMETHING THAT IT APPEARS FORD AND MANY OTHER PEOPLE ARE AWARE OF. I WOULD APPRECIATE ACTION BE TAKEN AGAINST FORD TO GET ME AND OTHER CONSUMERS MONEY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312952February 23, 2010
POWER TRAIN
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH ONLY 84,000 WHEN THE TRANSMISSION FAILED WHILE SHE WAS DRIVING. LUCKILY SHE WAS ON A QUIET ROAD AND NOT THE HIGHWAY AND SHE WAS ABLE TO PULL OVER WITH NO PROBLEMS. THIS HAPPENED TO A FRIEND OF OURS WHO ALSO BOUGHT A 2004 FORD FREESTAR AND HIS TRANSMISSION WENT OUT WITH ONLY 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312519February 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SERVICED AT THE FORD DEALER-LA MESA LAST 05/27/2008. AND ON 07/05/2008 THE TRANSMISSION BROKE DOWN AND REPLACED AT THE FORD DEALER-PASADENA. WENT BACK TO LA MESA TO COMPLAIN & SAID WHATEVER VISIBLE WAS PERFORMED ON THE MULTI POINT INSPECTION ONLY. AND THEY CAN'T TELL WHAT'S INSIDE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311978February 19, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKE PROPORTIONING SYSTEM (FRONT/REAR) DOES NOT FUNCTION PROPERLY CAUSING PREMATURE FAILURE OF THE REAR BRAKES. THIS ALLOWS THE CALIPERS TO OVEREXTEND AND FREEZE CAUSING REAR BRAKE FAILURE AND HYDRAULIC FLUID LOSS. THIS REQUIRES THE REPLACEMENT OF THE REAR CALIPERS EVERY 15K MILES THIS HAS OCCURRED SEVERAL TIMES AT APPROXIMATELY 15K INTERVALS. THIS IS THE REVERSE OF MOST VEHICLES THAT DO THE MAJORITY OF THEIR STOPPING WITH THE FRONT BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312133February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING 25 MPH SHE NOTICED THAT THE VEHICLE HAD SUDDENLY STOPPED ACCELERATING WHILE THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 53100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310976February 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREE STAR,VAN WAS IN DRIVE BUT FAILED TO MOVE ON HIGHWAY. TOOK TO SHOP THEY SAID IT IS THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310425February 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR 'DIED' COMPLETELY UNEXPECTEDLY AND WITHOUT WARNING ON THE FREEWAY (I-94 EASTBOUND, CLINTON TWP. MI). MY HUSBAND WAS VERY FORTUNATE TO HAVE BEEN SO NEAR AN OFF RAMP THAT HE COULD COAST DOWN. THE PROBLEM WAS THE TRANSMISSION, WHICH WE'VE HAD TO HAVE REBUILT AFTER ONLY 62,000 MILES. I HAVE SINCE FOUND OUT THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, AS IT SEEMS TO BE AN ISSUE WITH THE 2004 FREESTAR. IT COST US $2000 TO HAVE REPAIRED...A HARDSHIP IN THIS TOUGH ECONOMY. I DO NOT HAVE THE OLD PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308796February 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLEMS OR TROUBLE. THE TRANSMISSION HAD TO BE REBUILT ALONG WITH REPLACEMENT OF TORQUE CONVERTER AND OTHER INTERNAL PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307279February 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY, JANUARY 8, 2010 I WAS SLOWLY PULLING AWAY FROM A STOP LIGHT AT THE INTERSECTION OF J CLYDE MORRIS AND HARPERSVILLE ROAD, NEWPORT NEWS, VIRGINIA, WHEN I HEARD A MILD 'KA THUMP' SOUND THEN THE VEHICLE (2004 FORD FREESTAR WITH APPROX. 79, 500 MILES) QUIT PULLING AND I COASTED INTO THE CLOSET BUSINESS PARKING LOT. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD AT ALL. I HAD THE VEHICLE TOWED BACK HOME (3 MILES AWAY) WHERE IT IS STILL PARKED PENDING A RECALL OF THESE HIGH FAILURES WITH FORD FREESTARS *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303440January 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BACKED 2004 FREESTAR OUT OF DRIVEWAY. SHIFTED INTO DRIVE AND WENT FORWARD ABOUT TWO FEET. VAN REDLINED. TRIED REVERSE, DRIVE AND LOWER GEARS. NONE WILL WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303445January 31, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC
FOR THE FIRST 16 MONTHS OF OWNERSHIP MY FORD 2004 FREESTAR SEL WAS IN THE SHOP 15 TIMES FOR ELECTRICAL FAILURES. EVEN THE DEALERSHIP TRIED TO GET THE VAN RETURNED UNDER THE LEMON LAW AND FORD REFUSED. I HAD ALSO COMPLAINED ABOUT VIBRATION AT HIGHWAY SPEEDS, AND TOLD ALL WAS NORMAL UNTIL I DEMANDED THEY CHECK THE FRONT BRAKE AND THEN WAS TOLD THEY WERE BAD. AT ABOUT 65,000 MILES MY TRANSMISSION SUDDENLY AND WITHOUT ANY WARNING WENT OUT. I WAS JUST LEAVING THE INTERSECTION AND FORTUNATELY I WAS NOT REAR ENDED. NOW JUST LAST MONTH, DECEMBER 2009 IT WAS DISCOVERED MY RIGHT REAR BRAKE CALIBER HAS BEEN DRAGGING FOR SOME TIME AS THE INSIDE BRAKE PAD WAS WORN DOWN TO THE METAL. LEFT SIDE WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303482January 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER EXITING INTERSTATE 12, TRANSMISSION DIED. AFTER EXITING, I WAS AT A STOP SIGN. HIT THE GAS AND NOTHING HAPPENED. THERE WAS NO WARNING OR SIGNS THAT THIS WAS GOING TO HAPPEN. AAA SENT A TOW TRUCK AND HAD VAN TOWED TO A TRANSMISSION SHOP IN HAMMOND, LA. THAT SHOP REBUILT THE TRANSMISSION. SEVERAL MONTHS LATER, VAN BEGAN TO JERK AND TROUBLE ACCELERATING. TOOK IT TO AUTO REPAIR SHOP, WHICH RAN A DIAGNOSTICS. A CODE CAME BACK INDICATING AN ISSUE WITH TRANSMISSION SENSOR. VAN WOULD NOT SHIFT INTO GEAR, SO WE HAD IT TOWED TO SAME TRANSMISSION SHOP THAT REBUILT THE TRANSMISSION. THEY REPLACED A TEMPERATURE SENSOR, GOT VAN WORKING AGAIN. HOWEVER, THEY FOUND WATER IN TRANSMISSION CONTROL MODULE (??). THEY DRIED IT OUT, BUT SAID THERE WAS NO GUARANTEE HOW LONG THE VAN WOULD CONTINUE TO OPERATE B/C OF POTENTIAL DAMAGE THE WATER COULD HAVE CAUSED THE TCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303348January 30, 2010
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM HAD TO BE REPLACE, FORD SAID IT WAS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303191January 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR TRANSMISSION FAILED. THE TRANSMISSION JUST STOPPED WORKING WITHOUT WARNING. WILL NOT SHIFT INTO GEAR. READ APPROX. 100'S OF OTHER COMPLAINTS STATING THE SAME THING ON EDMUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar