Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#11063264January 17, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VAN HAS A PROBLEM WITH WATER, THAT IS WHEN IT RAINS THE VEHICLE STARTS HAVING PROBLEMS WITH SEVERAL COMPONENTS. (IE ENGINE MISFIRE, TRANSMISSION FAILS TO SHIFT PROPERLY, DOOR LOOKS REFUSE TO OPERATE PROPERLY, AMONG OTHER WEIRD THINGS) THIS HAPPENS EVERY TIME IT RAINS. THE PROBLEM AS I HAVE BEING ABLE TO TRACE IT, IS THAT THE WATER THAT COMES OFF THE FRONT WINDSHIELD AND INTO THE PLASTIC THAT COVERS THE COWL AREA ( WHERE THE WIPERS ARE) DRIPS ON TO THE MAIN ELECTRIC WIRE HARNESS CONNECTION THAT COMES FROM THE INSIDE OF THE CAR AND CONNECTS TO THE ENGINE BAY WIRE HARNESS. AS THE WIRE HARNESS CONNECTOR GETS WET, THE VEHICLE STARTS ACTING UP. I TOOK THE VAN TO MY MECHANIC BUT HE WAS UNABLE TO FIND A PROBLEM, IT WAS DRY. I TOOK THE VEHICLE TO A FORD DEALER AND, TO MY SURPRISE, THEY KNEW ABOUT THE PROBLEM BUT TOLD ME I HAD TO PAY THE REPAIR BECAUSE ITS COVERED ON A TECHNICAL SERVICE BULLETIN (TSB 06-14-10) BUT ITS NOT A RECALL. HOW CAN THIS NOT BE A RECALL WHEN THE VAN IS GOING ALONG WELL AND AS SOON AS IT STARTS RAINING, I START HAVING DRIVE ABILITY ISSUES, TRANSMISSIONS STARTS ACTING UP, ENGINE STARTS ACTING UP, SOME TIMES STALLS, IN GENERAL I HAVE A VEHICLE THAT APPEARS TO BE "ALLERGIC TO WATER." THIS ISSUE HAPPENS ANY TIME IT STARS RAINING HEAVILY WHETHER ON THE HIGHWAY OR CITY STREET OR MY DRIVEWAY FOR THAT MATTER, IF ITS RAINING I HAVE TO TAKE MY WIFE'S CAR BECAUSE IF NOT I KNOW WILL HAVE TO BE DEALING WITH AN UNCOOPERATIVE VEHICLE. PS. I PUT A DATE ON THE "WHEN DID THIS HAPPEN" FIELD BUT THIS IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055913December 21, 2017
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE TORQUE CONVERTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF UPDATE 8/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055991December 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
EVERYTIME I STOP AT EITHER A STOPLIGHT OR STOP SIGN IT STALLS OUT. THE BATTERY LIGHT COMES ON AND THEN GOES BACK OFF. I AM ABLE TO RESTART IT BACK UP AND CONTINUE IT ON. I HAVE HAD THE ELECTRICAL COMPUTER FIXED AND HAD A FULL TUNE UP DONE AND IT STILL STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053907December 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER TO THE DRIVE TRAIN. THE VEHICLE WAS TAKEN TO EIDE FORD (800 E BISMARCK EXPY, BISMARCK, ND 58504) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 130,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052218December 4, 2017
STRUCTURE:BODY, SEATS
WENT TO INVESTIGATE THE WATER LOGGED CARPET IN THE REAR OF THE VAN. REMOVED INTERIOR PLASTIC PANELS ON DRIVERS SIDE OF VAN. THE SEAT ANCHOR MECHANISM FELL OUT OF THE WHEEL WELL UNTO THE TIRE. VERY FORTUNATE I WAS IN THE GARAGE AND NOT TRAVELLING DOWN THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047186November 18, 2017
POWER TRAIN
WHILE DRIVING MY 2004 FORD FREESTAR MINIVAN, AT APPROXIMATELY 45MPH (MILES PER HOUR), THE VEHICLE BEGINS TO SHUDDER AS IF I AM DRIVING OVER RUMBLE STRIPS AND WHEN CLIMBING SLIGHT OR STEAP INCLINED HILLS THE SHIDDER WORSENS. I PURCHASED THE VEHICLE ISED FROM A CAR LOT. I HAVE MOTICED THAT ALL OF THE FORD FREESTAR ROUMS STATE THAT THERE IS A RECALL ON THE TORQUE CONVERTER. I LOOKED UP MY VINFOR RECALLS AND IT STATES THAT THERE ARE NO RECALLS FORNMY VEHICLE. I WONDER IF THE ORIGINAL RECALL HAS ALREADY BEEN TAKEN CARE OF BY THE PREVIOUS OWNER AND THE REPLACEMENT PART IS FAULTY AS THE MS.AZOSE V. FORD MOTOR COMPANY CLASS ACTION LAWSUIT STATES IT IS. ANY INSIGHT ON THIS MATTER WOULD BE EXTREMELY HELPFUL. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047227November 18, 2017
UNKNOWN OR OTHER
I JUST PURCHASED THIS VEHICLE TODAY. ONCE I DROVE ON THE HIGHWAY TO GET HOME THE TRANSAXEL WARRING LIGHT STARTED FLASHING. AS I LOOKED THAT UP I FOUND THAT THERE WAS A RECALL FOR TORQUE CONVERTER OUTPUT. AS I READ THINGS I SEEN OTHERS HAD SAME ISSUE AND IT WAS THIS THAT CAUSED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045266November 10, 2017
POWER TRAIN
WHILE IN MOTION THE VEHICLE TRANSAXLE LIGHT COMES ON. THE VEHICLE STICKS IN FIRST GEAR WHILE IN MOTION OR IT SLIPS FROM THE STATIONARY POSITION AND WHEN IN REVERSE. THE TRANSMISSION SHOP STATED IT WAS THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044021November 7, 2017
POWER TRAIN
THE VEHICLE LOSES POWER AS I AM DRIVING IT ON A CITY STREET. IT ALSO HAPPENED ON THE HIGHWAY, SO I DON'T USE THE HIGHWAY ANYMORE BECAUSE OF THE LOSS OF POWER.. WHEN THE SPEEDOMETER NEEDLE GOES OVER 2 RPM , IT STALLS EVEN MORE AND JERKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041317October 30, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
IT WAS RAINY DAY AND MY WIFE WAS PICKING MY DAUGHTER FROM SCHOOL. IT HAPPENED IN THE SCHOOL ZONE. THE CAR WAS IN MOTION. KIDS CROSS ROAD AS IT WAS END OF SCHOOL DAY. SAFETY OF PASSENGERS AND OTHER PEOPLE WAS IN DANGER. I HAVE REPLACED IN FEB 2016 CONTROL UNIT AND HCU SPENDING $2400 +. AT THAT TIME IT HAD ENGINE LIGHT ON. IT HAS AGAIN CAME BACK ON 10/24/2017. JUST TO NOTE, IN 2010, SPEND $1600 + ON THE CAR BECAUSE OF ISSUES IN THE VEHICLE. HAD ABS LIGHT ON, NORMAL DRIVING. THE CAR HAS ONLY AROUND 45000 MILES. RAIN WATER IS CAUSING ISSUES. IF GOOGLE SEARCH DONE "FORD FREESTAR CHECK ENGINE LIGHT AFTER RAIN", IT HITS LOTS OF RESULTS. FORD KNOW THE ISSUES. FORD EVEN HAD FOLLOWING SERVICE BULLETIN. TECHNICAL SERVICE BULLETIN (TSB 06-14-10.) THESE MINIVANS ARE SAFETY HAZARDS. WHAT WOULD IT TAKE TO GET SOMETHING DONE, RECALL OR GET THESE MINIVANS OFF ROADS ? FORD IS NOT TAKING RESPONSIBILITY. PLEASE FORCE THEM TO OWN THE RESPONSIBILITY WHICH THEY ARE NOT WILLINGLY TAKE. I HAVE DOCUMENTS FOR THE REPAIR THAT WAS DONE. IN 2016, WHEN CHECK ENGINE LIGHT WAS ON, I WAS ON HIGHWAY DRIVING 50 MILES AN HOUR AND IT WAS RAINY. CAR WAS SHAKING AND SEEMED LIKE LOSING POWER. THANKS, ANIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032715October 10, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIKE MANY OTHERS WHO HAVE COMPLAINED ABOUT ELECTRICAL PROBLEMS ON THE FORD FREESTAR, I HAVE TO ADD MY COMPLAINT REGARDING MY 2004 FORD FREESTAR. FIRST OF ALL, WHEN I BOUGHT MY VAN USED ABOUT 4 YEARS AGO, I DID RESEARCH ON IT, AND LEARNED ABOUT THE ISSUE OF WATER GETTING INTO THE PCM. SO I TOOK THE VAN TO A FORD DEALERSHIP - CAMPBELL FORD IN NILES MICHIGAN - AND ONE OF THEIR MECHANICS DRIED AND SEALED THE PCM, ALONG WITH THE AREA AT THE BASE OF THE WINDSHIELD THAT IS PRONE TO LEAK. THAT WAS TWO YEARS AGO (THIS VAN ALSO HAD THE TORQUE CONVERTER WORK DONE BY THE PREVIOUS OWNER). SO HERE'S THE PROBLEM I'M HAVING NOW: WHEN DRIVING, OCCASIONALLY FOR NO APPARENT REASON, MY RADIO GOES DEAD, NO TIME, NO DISPLAY, NO MUSIC, AND THEN THE BRAKE AND ABS LIGHT APPEAR ON THE DASH, ALONG WITH THE BATTERY LIGHT AND AIRBAG LIGHT. THIS LASTS FOR A FEW SECONDS, AND THEN EVERYTHING RETURNS TO NORMAL (SOMETIMES THE BATTERY LIGHT STAYS ON PERMANENTLY). WHEN THIS HAPPENS I LOSE NO POWER AND THE VAN DRIVES LIKE NORMAL. THAT MIGHT OCCUR 4 - 5 TIMES / OUTING. I REPLACED THE BATTERY A FEW DAYS AGO AND THIS HAS MADE NO DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031744October 4, 2017
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE, IT SUDDENLY GOES INTO NEUTRAL. THE MECHANIC SAID THE TRANSMISSION IS FAULTY ON THESE VANS. MANY HAVE BEEN RECALLED AND I'M NOT SURE WHY MINE WASN'T INCLUDED. I'M TOLD THESE VANS ALL HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022071September 7, 2017
POWER TRAIN
TAKATA RECALL TRANSMISSION WELL NOT CHANGE TO OVERDRIVE ON HIGHWAY, OR IN TOWN DRIVING. IT STILL RUNS BUT NOT ABLE TO DRIVE DUE TO TRANSMISSION NOT BEING ABLE TO CHANGE INTO OVERDRIVE. THIS VECHILE WAS IN MOTION ON A HIGHWAY WHEN TRYING TO INCREASE SPEED IT WOULD RIVE UP..I DIDN'T PUT VECHILE IN THE LOCAL GARAGE THE MECHANIC SAID TRANSMISSION ISN'T ABLE TO CHANGE INTO OVERDRIVE. WHICH WOULD RESULT IN LOSING THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022201September 7, 2017
STRUCTURE:BODY
I JUST PAID OFF MY VEHICLE DID THOUSANDS OF DOLLARS WORTH OF REPAIRS NOW MECHANIC TELLS ME HE WONT REPLACE MY STARTER BECAUSE SUB FRAME IS UNUSUALLY WORN AND DANGEROUS TO DRIVE,SO NOW I HAVE NO VEHICLE BECAUSE 2004 WAS NOT RECALLED YET,MOST OTHER YEARS WERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019019August 22, 2017
POWER TRAIN
ON THE WAY HOME FROM PICKING UP MY GRANDCHILDREN, MY VEHICLE WAS IN MOTION BUT IT STARTED TO SLOW DOWN UNTIL IT CAME TO A STOP. TOWED TO A SHOP FOR DIAGNOSIS AND REPAIRS. THEY DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. COST WAS NEARLY $4K .. I AM A SENIOR CITIZEN ON A FIXED INCOME ... THIS WAS A BIG HIT TO THE POCKETBOOK. STARTED LOOKING ON THE INTERNET AND, FROM WHAT I AM READING, IT SEEMS THAT THERE WAS A RECALL ON THIS BUT I NEVER RECEIVED ANY TYPE OF NOTICE ON THIS. DO I HAVE ANY RIGHT TO APPEAL TO FORD FOR SOME TYPE OF RELIEF AFTER THE FACT???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015936August 17, 2017
UNKNOWN OR OTHER
I WAS DRIVING HOME FROM MY WORK WHEN MY VAN SURGED FORWARD AND LOST ALL POWER. I WAS ABLE TO START IT RIGHT BACK UP, BUT AS SOON AS I GAVE IT GAS, IT SURGED FORWARD AGAIN AND LOST ALL POWER. IT RESTARTED AGAIN IMMEDIATELY, BUT IN MY PARKING LOT IT SURGED AND DIED A 3RD TIME. WHEN I ATTEMPTED TO PUT IT IN REVERSE, IT WOULD NOT IMMEDIATELY MOVE IN REVERSE. I HAD TO HIT THE GAS 3 TIMES BEFORE IT WOULD GO INTO REVERSE. THIS ALSO HAPPENED THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012963August 5, 2017
ENGINE, POWER TRAIN
ENGINE SURGES IN REVERSE AND DRIVE VIOLENTLY ALMOST HITTING VEHICLE IN FRONT OF ME AT STOP LIGHT NO ENGINE LIGHT OR VEHICLE CODES FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002710July 2, 2017
ENGINE, POWER TRAIN
TRANSMISSION WON'T GO INTO REVERSE AND SOMETIMES NOT IN ANY GEAR. ENGINE STOPS RUNNING ON HIGHWAY WITH NO WARNING. NEARLY HAD AN ACCIDENT, HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000643June 22, 2017
POWER TRAIN
MY VEHICLE HAS HAD TWO AUTOMATIC TRANSMISSION REBUILDS BEFORE 118000 MILES. THE LAST TIME IT WENT COMPLETELY OUT AND STRANDED ME ON THE STREET IN THE MIDDLE OF A BUSY ROAD. I HAD THE VEHICLE TOWED AND THE TRANSMISSION REBUILT. THIS TRANSMISSION IS NOW SLIPPING AT 134000 MILES AND IS PAST THE WARRANTY TIME AND NEEDS TO BE REPAIRED. THIS IS A DANGEROUS HAZARD AS WHEN THE CAR IS WARM IT WON'T MOVE. THIS IS EVIDENTLY A COMMON DEFECT WITH THIS PRODUCT AND I WANT TO KNOW IF I CAN SUE FORD FOR THIS OBVIOUS DESIGN DEFECT WHICH HAS AFFECTED MANY FORD FREESTAR OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995433June 15, 2017
POWER TRAIN
WAS DRIVING ON MY WAY HOME ON I85 AND THE CAR LOST SPEED AND REV UP ON RPM. READ CODES AN IT HAS A TORQUE CONVERTER CODE ON IT. I COULD HAVE BEEN INJURED BECAUSE MY CAR WAS NOT UNDER A RECALL AND I DIDN'T GET NO NOTICED. THAT WAS THE ONLY VEHICLE I HAVE AND NOW I HAVE NO WAY TO GET AROUND. IT WAS A VERY BUSY INTERSTATE I85 WHEN MY CAR LOST SPEED AND REVVED UP ON RPM WHILE I WAS IN MOTION WITH BIG RIGS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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