Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10345142July 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED A 2004 FORD FREESTAR LIMITED MINI-VAN WITH 36,000 MILES IN JUNE 2007 FROM THE LOCAL FORD DEALERSHIP. THREE MONTHS LATER WHILE DRIVING ON THE INTERSTATE HEADED FOR VACATION, THE VAN LOST POWER WITHOUT WARNING AND WE COASTED TO A STOP ON THE SHOULDER OF THE HIGHWAY. FORTUNATELY, WE HAD ONLY GOTTEN ABOUT 15 MILES OUTSIDE OF OUR HOME CITY. UNFORTUNATELY, AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP WHERE WE PURCHASED THE VAN, WE LEARNED THAT THE TRANSMISSION WENT OUT. OWNED FOR APPROXIMATELY 3 MONTHS, JUST OVER 36,000 MILES, TWO SMALL CHILDREN IN THE VAN TRAVELING AT CLOSE TO 70MPH AND PACKED WITH LUGGAGE FOR A FAMILY VACATION...ALL I CAN SAY IS I WAS VERY DISAPPOINTED. FORD DID PAY FOR HALF THE COST, HOWEVER, I STILL PAID $1,500 OUT OF POCKET TO FIX THE TRANSMISSION, $ FOR TOWING, AND $ TO RENT ANOTHER VAN WHILE THIS ONE WAS BEING FIXED. FORD TOLD ME THAT THE 3 YEAR WARRANTY HAD ALREADY EXPIRED. WE STILL OWN THE VAN AND HAVE HAD MANY OTHER PROBLEMS, OF WHICH SOME ARE STILL NOT FIXED. WE ARE NOW CLOSING IN ON 70,000 MILES AND I'M VERY CONCERNED THAT WE WILL SOON EXPERIENCE ANOTHER TRANSMISSION PROBLEM. I WOULD GET RID OF THIS VEHICLE IN A HEARTBEAT, BUT I'M STILL UPSIDE DOWN AS THIS PURCHASE WILL EASILY GO DOWN AS THE WORST DECISION I WILL MAKE WHEN IT COMES TO BUYING A VEHICLE IN MY LIFETIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344753July 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH UP HILL HE HEARD A NOISE AS IF THE VEHICLE WAS IN NEUTRAL GEAR. HE STATED THAT THE VEHICLE LOST POWER. THE CONTACT TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP STATED THAT THE VEHICLE NEEDED A TRANSMISSION. THE CONTACT STATED THAT FLUID SPILLED ONTO THE MANIFOLD HE STOPPED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ANOTHER REPAIR SHOP NEAR HIS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 9/22/10 *CN THE CONSUMER STATED A FIRE ERUPTED AND FIRE TRUCKS WERE CALLED TO THE SCENE.. UPDATED 09/24/10
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10344481July 21, 2010
WHEELS:HUB
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT HEARD A LOUD SQUEALING NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL WHICH OCCURRED ABOUT ONE YEAR AGO. THE STEERING WHEEL HAD TO BE TURNED TO THE LEFT OR RIGHT IN ORDER TO STOP THE NOISE FROM OCCURRING. LAST SUMMER THE DEALER STATED THAT THE WHEEL BEARINGS CAUSED THE FAILURE TO OCCUR AND IT WAS SAFE TO CONTINUE TO DRIVE THE VEHICLE. THE DEALER ALSO CONFIRMED THAT THE WARRANTY WAS NOT VALID. FORD MOTOR COMPANY WAS NOTIFIED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER 04V446000 WHEELS, CAP/COVER/HUB; HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC TEST WILL BE PERFORMED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000. THE CURRENT MILEAGE WAS 40,027.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343467July 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD JUST PULLED UP TO A TRAFFIC LIGHT. WHEN THE LIGHT CHANGED, I TRIED TO GO BUT ALL THE ENGINE DID WAS REV UP. I HAD NO WARNING THAT IT QUIT. I PUT THE SHIFT LEVER IN ALL THE GEARS, BUT NOTHING HAPPENED. IT IS BEING TOWED HOME AS I TYPE THIS. IT ONLY HAS 75,000 MILES ON IT, WITH REGULAR SERVICE THAT IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343529July 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HOW LONG WILL IT BE BEFORE NHTSA HOLDS FORD COMPANY RESPONSIBLE FOR THE COSTS OF REPAIRS TO FORD FREESTAR MINIVANS EXPERIENCING TORQUE CONVERTER AND SUBSEQUENT TRANSMISSION DEFECTS. THIS IS A DANGEROUS DEFECT. DO WE NEED TO WAIT UNTIL A CHILD, MOTHER OR FATHER IS KILLED. THIS IS PRIMARILY A FAMILY VEHICLE OR HANDICAPPED ACCESSIBLE VEHICLE, THEREFORE IT IS AN URGENT MATTER, MY DAUGHTERS 2004 FREESTAR LOST GEAR ENGAGEMENT WHILE SHE WAS LEAVING FOR WORK. THANKFULLY SHE WAS ONLY IN THE DRIVEWAY. 2 MILES FURTHER AND SHE WOULD HAVE BEEN ON A MAJOR INTERSTATE AND TRAVELING AT SPEEDS OF 55-65 MPH WITH OTHER VEHICLES. HER VAN SUDDENLY STOPPED MOVING FORWARD, AND INSTEAD THE ENGINE REVVED AS SHE WAS ACCELERATING. THE VAN ROLLED BACKWARD AS IF IN NEUTRAL. WE WERE UNABLE TO ENGAGE ANY GEARS. ONLY PARK ENGAGED. IT WAS TOWED TO A FORD DEALERSHIP FOR DIAGNOSIS. WE WERE TOLD IT NEEDED A NEW TRANSMISSION AND THERE WERE "PIECES" ALL OVER THE INSIDE OF THE TRANSMISSION. THERE WAS NO EXPLANATION AS TO WHAT THOSE PIECES WERE. AFTER READING ALL THE COMPLAINTS ON FREESTAR TORQUE CONVERTERS AND TRANSMISSIONS, I AM CONVINCED THOSE PIECES ARE THE SPLIES FROM THE TORQUE CONVERTER. THERE WERE NO WARNINGS, NO PRIOR OPERATIONAL ISSUES OR PERFORMANCE SYMPTOMS TYPICAL OF TRANSMISSION PROBLEMS - NO SLIPPING, NO SLAMMING. THIS SUDDEN LOSS OF MOMENTUM IS A SERIOUS, LIFE THREATENING PROBLEM. IF IT OCCURS ON A HIGHWAY, THERE IS THE POTENTIAL OF ANOTHER VEHICLE SLAMMING INTO THE BACK OF IT AT A HIGH RATE OF SPEED. FORD NEEDS TO BE RESPONSIBLE FOR THIS DEFECT BY ISSUING AN IMMEDIATE RECALL AND REPLACING ALL TORQUE CONVERTERS AND TRANSMISSIONS ON THESE VEHICLES AND REIMBURSEMENT FOR THOSE ALREADY REPLACED. UNFORTUNATELY UNTIL THE SOURCE OF THE TORQUE CONVERTER PROBLEM IS ADDRESSED, THOSE WHO HAVE ALREADY REPLACED THEM FACE THE POSSIBILITY OF FUTURE FAILURE.THEY ARE BEING REPLACED WITH THE SAME POOR QUALITY PART. STEP UP NHTSA AND ADDRESS THIS IMMEDIATELY WITH FORD BEFORE A LIFE IS LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342449July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY DAUGHTERS 2004 FORD FREESTAR IN WET CONDITIONS, ITS LIKE THE TRANSMISSION SLIPPED OUT AND WOULD NO LONGER ENGAGE ANY GEARS. THIS WAS QUITE DANGEROUS AS WE WERE IN RUSH HOUR COASTING TO A STOP ON A BUSY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342461July 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE AND SUDDEN LOSS OF POWER ON 2004 FORD FREESTAR. THIS OCCURRED IN HEAVY TRAFFIC ON INTERSTATE 81 JUST BEFORE CROSSING THE SUSQUEHANNA RIVER BRIDGE IN HARRISBURG, PA. MY WIFE AND INFANT DAUGHTER WERE IN THE FREESTAR. THEY COASTED DOWN AN EXIT RAMP TO A STOP. HAD THE EXIT RAMP NOT BEEN THERE, THEY WOULD HAVE BEEN STALLED IN 3 LANES OF TRAFFIC ON THE BRIDGE. THE FREESTAR WAS FINE UP UNTIL THIS SUDDEN FAILURE. THE VAN WAS TOWED TO A FORD DEALERSHIP IN HARRISBURG AND REPAIRED UNDER THE EXTENDED WARRANTY, WHICH I HAD PURCHASED WITH THE NEW VEHICLE. THE CAUSE OF THE PROBLEM WAS A FAILED TORQUE CONVERTER. THE FREESTAR HAD 78360 MILES AT THE TIME OF THE TORQUE CONVERTER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341596July 6, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE MANIFOLD AND TUBE ASSY WHICH RUNS FROM MY CONDENSER TO THE COMPRESSOR BLEW OUT WHILE MY FAMILY WAS DRIVING DOWN THE HIGHWAY. PRIOR TO THIS IN MAY OF 2010, AFTER THE BIRTH OF MY 3RD CHILD, I WAS TAKING HIM TO HIS 2 WEEK CHECKUP AND IT WAS POURING DOWN RAIN AND THE WINDOWS WERE FOGGING UP SO BAD THAT I HAD TO USE A PAPER TOWEL TO WIPE THE WINDOWS SO THAT I COULD SEE OUT THEM. THE A/C SYSTEM HAS NOT WORKED PROPERLY SINCE I HAVE PURCHASED MY FREESTAR IN FEB OF 2010. THERE WAS A TICKING NOISE BEFORE THE HOSE BLEW AND BEFORE WE COULD FIGURE OUT WHERE IT WAS COMING FROM THE HOSE AND ALL OUR FREON WAS A CLOUD OF WHITE BEHIND US. WE HAVE TAKEN OUR VAN TO ONE SHOP WHICH SAID THAT THE CONDENSER AND EVAPORATOR WAS BAD THEN TOOK IT FOR A SECOND OPINION WHERE THEY REPLACED THE MANIFOLD AND TUBE ASSY AND RECHARGED THE SYSTEM. THEY FOUND THAT THE COMPRESSOR WAS ONLY PUTTING OUT 100 LBS OF PRESSURE BUT SHOULD BE PUTTING OUT 250 LBS. THEY SAID IT WAS SAFE TO USE (BUT THE AIR WOULD ONLY BE COOL WHILE HIGHWAY DRIVING NOT WHILE STOPPED) UNTIL THEY WERE TO REPLACE THE COMPRESSOR IN 3 DAYS, AND THAT WITH ONLY 100 LBS OF PRESSURE THE HOSE WOULD NOT BLOW AGAIN. AFTER LESS THAN 24 HOURS AND MAYBE 3 HOURS OF ACTUAL A/C TIME THE HOSE BLEW AGAIN AND OUT CAME ALL THE FREON. WHEN WE TOOK THE VAN BACK THEY WERE AT A LOSS OF WHY. I HAVE NOW SPENT OVER 300 DOLLARS THAT WAS USELESS AND WE ARE BACK AT SQUARE ONE BECAUSE NOONE KNOWS WHY THIS IS HAPPENING. I HAVE READ OTHER COMPLAINTS BY FREESTAR OWNERS WHO HAVE HAD THE SAME PROBLEMS. BEFORE THIS IS OVER I EXPECT TO SPEND OVER 1700 DOLLARS WHICH I DON'T HAVE FOR A PROBLEM IT SEEMS MANY OTHERS HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341687July 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341252July 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE VAN FAILED ON MY WIFE AS SHE WAS DRIVING AND WAS LUCKILY ON A GRAVEL ROAD WITH NO ONE AROUND HER. SHE WAS ABLE TO COAST TO A COMPLETE STOP BUT AGAIN THE VAN WOULD NOT GO INTO REVERSE OR DRIVE. HAD IT TOWED TO MACKE FORD IN COON RAPIDS, IA AGAIN AND THEY THOUGHT IT WAS A BAD PCM. I MADE IT CLEAR TO THE SERVICE DEPT THAT I THOUGHT WATER WAS GETTING INTO THE PCM COMPARTMENT DUE TO OTHER PEOPLE COMPLAINING ABOUT THIS ON THE INTERNET AND THE FACT THAT IT HAD RAINED EXTREMELY HARD THAT MORNING. THEY DID NOT THINK THIS WAS THE CASE AND PUT ANOTHER PCM IN AND SENT THE OTHER ONE BACK TO FORD AS THEY THOUGHT THEY RECEIVED A BAD PCM. TOOK IT HOME AND THE NEXT MORNING IT WOULD NOT START AND THE BATTERY WAS DEAD. TESTED AND FOUND THAT THE RADIO WAS TURNING ON BY ITSELF AND DRAINING THE BATTERY...EVEN W/OUT THE KEY IN THE IGNITION. MACKE TRIED FIXING IT FOR THE NEXT 2 MONTHS AND EVEN AFTER DENYING WATER WAS GETTING INTO IT..FINALLY CALLED AND SAID THEY FOUND WATER IN THE PCM COMPARTMENT AND IT WAS A FORD ENGINEERING PROBLEM. THEY WANTED ME TO PAY FOR THE COMPUTER THIS TIME SINCE FORD WOULD NOT COVER THE WATER DAMAGE!! ANOTHER 700.00. WITH ALL THE INTERNET COMPLAINTS ABOUT THERE ABOUT WATER GETTING INTO THE COMPUTER THIS SHOULD BE RECALLED AND OUR MONEY RETURNED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340874June 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I HAVE A 2004 FORD FREESTAR SEL MINIVAN. THE ORIGINAL TRANSMISSION WAS REPLACED AT APPROX. 56K MILES DUE TO TORQUE CONVERTER FAILURE (SO I WAS TOLD BY THE DEALER SERVICE ADVISOR). NOW THE VAN HAS 123K MILES ON IT AND THE TRANSMISSION LIGHT CAME ON AGAIN. THE FAULT CODE IS P0732 GEAR 2 INCORRECT RATIO. THE TRANSMISSION WILL HOLD 1ST GEAR AND NOT SHIFT UNLESS FORCED TO. THE PROBLEM IS INTERMITTENT, AT THIS TIME, BUT WHEN THE AMBIENT TEMP IS ABOVE 85F, THE PROBLEM OCCURS. FORD HAS ADVISED ME THAT 2ND GEAR HAS FAILED. I DO NOT TOW WITH THIS VEHICLE. IT IS USED SPECIALLY FOR TRANSPORTING MY FAMILY AND IS NOT ABUSED. I FIND THIS PERFORMANCE VERY UNACCEPTABLE!! A TRANSMISSION SHOULD LAST A LOT LONGER THAN 60K MILES!! I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME CHARACTERISTICS. I WOULD LIKE TO KNOW IF THIS PROBLEM IS UNDER INVESTIGATION AND IF FORD IS BEING FORCED TO ADDRESS THIS. IS FORD ISSUING A RECALL? CURRENTLY MY VAN IS OPERABLE UNTIL THE TRANSMISSION FAILURE LIGHT ILLUMINATES. I CAN TELL THE PROBLEM IS GETTING WORSE AND I'M SURE IT WILL BE INOPERABLE SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340589June 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON BUSY HIGHWAY RT 76 NEAR AKRON OHIO MY 2004 FORD FREESTAR WHICH ONLY HAD 79,279 MILES BEGAN LOSING SPEED AND BLACK SMOKE WAS COMING OUT THE BACK AND ENGULFED THE ENTIRE VAN WHICH HAD MY 2 CHILDREN AND WIFE IN. WE MANAGED TO PULL OFF TO THE SIDE OF HIGHWAY AND CALLED FOR TOW , WE HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,002.07 DOLLARS AND WAIT A WEEK FOR REPAIR TO BEC COMPLETED. I HAD VAN AT PRESTON FORD DEALERSHIP IN SHARON PA PREVIOUSLY BECAUSE TRANSAXLE LIGHT WOULD SOMETIMES COME ON AFTER DRIVING MORE THAN 20 MILES BUT IT WOULD GO OFF AFTER TURNED OFF AND RESTARTED. DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340382June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS ENTERING THE FREEWAY ATTEMPTING TO ACCELERATE TO 70 MPH WHEN THE VEHICLE SUDDENLY LOST DRIVE POWER. ENGINE WAS RUNNING, PRESSING THE PEDAL WOULD CAUSE THE RPM'S TO INCREASE, BUT WITH NO POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD GOING 40MPH WHILE TRAFFIC BEHIND ME WAS ONCOMING AT 70MPH+. HAD VEHICLE TOWED TO MECHANIC WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER HAD FAILED, THERE WAS NO INTERNAL OIL PRESSURE IN THE TRANSMISSION AND THAT A TRANSMISSION REPLACEMENT WAS REQUIRED. PAID $3,000+ TO REPLACE TRANSMISSION ON A VEHICLE WITH ABOUT 100,000 MILES. A QUICK GOOGLE SEARCH FOR "FREESTAR TRANSMISSION FAILURE" COMES UP WITH NUMEROUS RESULTS OF THE TORQUE CONVERTER FAILING RIGHT AROUND 100,000 MILES. THE MECHANIC I TOOK IT TO MADE THE COMMENT THAT THIS HAPPENS WITH ABOUT EVERY FREESTAR HE'S WORKED ON AND IT'S IN INPUT SHAFT THAT FAILS ON THIS SPECIFIC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340372June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR WITH 57,000 MILES ON IT. AFTER DRIVING ON THE THRUWAY AND PAYING A TOLL THE CAR JUST STARTED TO ROLL AND NOT GO INTO GEAR. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I HAD MY TWO CHILDREN IN THE CAR WITH ME. THERE WAS NO WARNING AT ALL THAT THERE WAS ANYTHING WRONG WITH MY VEHICLE. I WAS AN HOUR AWAY FROM HOME. I HAD TO HAVE MY VAN TOWED TO THE DEALER WHERE I AM WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER IS GOING TO BE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339692June 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED EIGHT TIMES AFTER REPAIRS. AT EACH FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE COMPUTER WOULD BE RESET. AFTER THE 4TH FAILURE, THE MECHANIC FOUND WATER IN THE PCM AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/02/10 *BF UPDATED 12/08/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339453June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR WITH A 4.2 LITER ENGINE. TRANSMISSION FAILED WITHOUT WARNING IE DASHBOARD LIGHT, NOISES, ETC. FAILURE APPLIED TO ALL FORWARD GEARS AS WELL AS REVERSE. THE ENGINE WOULD REV WHEN GAS APPLIED BUT NO PULL WHATSOEVER. THIS HAPPENED AT 39K WHILE THE VEHICLE WAS STILL UNDER WARRANT AND AGAIN AT 112 K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336063June 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING HOME FROM A FAMILY WEDDING AT 10:00 AT NIGHT, IN THE POURING RAIN, ON A DARK, BUSY MAIN ROAD, THE TRANSMISSION OF MY 2004 FORD FREESTAR GAVE OUT WITH NO WARNING. THIS LEFT US, WITH OUR TWO YEAR OLD STRANDED AT THE SIDE OF THE ROAD UNTIL HELP CAME. I AM JUST GLAD WE WERE NOT ON THE HIGHWAY TRAVELING AT 65 MPH AS WE HAD BEEN MOMENTS BEFORE THIS HAPPENED. AFTER DOING SOME RESEARCH ON THIS, I AM DISGUSTED AT THE NUMBER OF PEOPLE THAT THE SAME EXACT THING HAS HAPPENED TO. EVEN ONCE I GET THIS VAN FIXED (WHICH WILL NOT BE RIGHT AWAY BECAUSE WE HAVE TWO CHILDREN AND CANNOT AFFORD TO FIX IT RIGHT NOW, YET WE WILL HAVE TO CONTINUE TO MAKE PAYMENTS ON A VAN WE CAN'T DRIVE) I WILL NEVER FEEL SAFE AGAIN. IF THIS IS A KNOWN PROBLEM, WHICH, FROM WHAT I UNDERSTAND THE NHTSA IS INVESTIGATING, IT NEEDS TO BE RECTIFIED NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335968June 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SUDDEN LOSS OF POWER WHILE PULLING INTO TRAFFIC. APPEARS TO BE RELATED TO POWER TRAIN FAILURE. CAR WOULD NOT MOVE FORWARD OR BACKWARD UNDER ITS OWN POWER AFTER THE FAILURE ALTHOUGH THE ENGINE CONTINUED TO RUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335975June 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR WITH 62000 MILES ON IT WHEN IT ALL OF A SUDDEN STOPPED GOING FORWARD. I TOWED IT TO A TRANSMISSION SHOP AND THEY REPLACED THE TORQUE CONVERTER FOR $2200. ACCORDING TO THE FORUMS AND CONSUMERS DIGEST THIS HAS BEEN A CONTINUAL FAILURE WITH THESE VEHICLES. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BEFORE PUTTING PRESSURE ON FORD TO RECALL THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335792June 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING TO AN APPOINTMENT WHEN THE TRANSMISSION FAILED UNEXPECTEDLY. FORTUNATELY, I WAS NOT DRIVING VERY FAST, AND THE BRAKES WORKED. THE REPAIR FACILITY SENT A TOW TRUCK TO PICK UP THE VAN. THE TRANSMISSION AND TORQUE CONVERTER WILL HAVE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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