Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10291524November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF THE TRANSMISSION CREATED A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER. THE SHAFT SPLINES FAILED SUDDENLY AND WITHOUT WARNING, RESULTING IN A SUDDEN LOSS OF VEHICLE PROPULSION DUE TO THE ENGINE POWER BECOMING DISCONNECTED FROM THE DRIVETRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291542November 9, 2009
POWER TRAIN:DRIVELINE
MY 2005 FORD FREESTAR MINIVAN WHILE BACKING OUT OF A DRIVEWAY STOP WORKING. THE VAN WOULD NOT GO INTO DRIVE OR REVERSE. WE HAD THE VAN TOWED TO THE LOCAL FORD DEALERSHIP. THE TORQUE CONVERTER BROKE. THIS HAPPENED SUDDENLY AND WITH NO WARNING. WE WERE LUCKY IT WAS IN A DRIVE WAY AND NOT ON A HIGHWAY OR IN A BUSY INTERSECTION. I HAVE COME TO FIND OUT THIS IS A COMMON PROBLEM WITH FREESTAR MINIVANS. THE VAN NEEDS TO BE RECALLED AND THIS PROBLEM NEEDS TO BE FIXED ON ALL FREESTARS BEFORE SOMEONE IS KILLED. THE FORD FREESTAR IS UNSAFE AND FORD NEEDS TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291040November 5, 2009
POWER TRAIN:MANUAL TRANSMISSION
ON THE EVENING OF OCTOBER 15, I WAS ON MY WAY TO MEET WITH SEVERAL OF MY CHILDREN'S TEACHERS FOR PARENT/TEACHER CONFERENCE NIGHT. I HAD JUST LEFT HOME AND MADE IT A FEW BLOCKS WHEN I HEARD THIS LOUD GRINDING TYPE NOISE. AT THAT MOMENT, I WAS AT A STOP SIGN GETTING READY TO MAKE A RIGHT TURN. THIS WAS UNUSUAL CONSIDERING I HAD BEEN DRIVING MY VAN ALL DAY. I HADN'T HEARD ANY NOISES PRIOR TO THAT. I PUT MY VEHICLE IN PARK AND I HEARD SOME MORE GRINDING TYPE NOISES. EVERY TIME I CHANGED GEARS, I WOULD HEAR GRINDING. I PUT MY VAN BACK IN DRIVE AND TRIED TO ACCELERATE BUT MY VAN WOULD NOT MOVE. I PUT IT IN REVERSE IN AN ATTEMPT TO DRIVE IT BACKWARDS TO GET IT TO THE CURB AND IT WOULD NOT MOVE IN REVERSE. I PUT MY VAN IN PARK AND TOOK MY FOOT OFF THE BRAKE AND MY VAN STARTED TO ROLL BACKWARDS. I HAD TO QUICKLY REACH FOR THE EMERGENCY BRAKE TO KEEP IT FROM MOVING. MY VAN WAS ON A SLIGHT HILL AND WITH THE HELP OF MY UNCLE AND HUSBAND, WE WERE ABLE TO COAST IT HOME. WHEN WE FINALLY MADE IT TO OUR DRIVEWAY, IT STILL ROLLED BACKWARD ON A FLAT SURFACE. ABOUT 2 MONTHS I TOOK MY VAN TO A COLEMAN TAYLOR TRANSMISSION AUTO REPAIR SHOP FOR A DIAGNOSTIC AND THEY TOLD ME THAT MY TRANSMISSION WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290518November 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR 52,000 MILES, SUDDEN LOSS OF TRANSMISSION POWER AFTER STOP AT INTERSECTION KIDS IN THIS SO CALLED FAMILY VAN WITH HUNDREDS OF COMPLAINTS. LEAVING PARENTS W/ KIDS STRANDED IN NEAR ACCIDENTS, WHAT ARE YOU WAITING FOR??? A DEATH SO YOU CAN INITIATE RECALL????, FORD NEEDS TO BE HELD ACCOUNTABLE FOR THESE LEMON VEHICLES PEOPLE HAVE PURCHASED W/ THEIR HARD EARNED CASH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290220October 29, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 FORD FREESTAR PURCHASED IN 2008. HE STATED THAT THE VEHICLE WOULD CONTINUE TO STALL WITHOUT WARNING. AN INDEPENDENT MECHANIC CONFIRMED THAT THE COMPUTER WAS DAMAGED. AN AUTHORIZED DEALER STATED THAT THE COMPUTER AND ENTIRE WIRING HARNESS NEEDED TO BE REPLACED SINCE THE COMPONENTS WERE WET AND THE SEAL WAS DAMAGED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 51,100. UPDATED 12/9/09 *CN THE DEALER REPLAED THE WIRING HARNESS AND COMPUTER AS THE TERMNAL ENDS OF THE HARNESS WERE CORRODED. THE COMPUTER WAS DAMAGED FROM WATER. THE DEAERL STATED THE UPPER SEAL FAILED ON BOTH SIDES WHICH ALLOWED WATER TO SEEP IN FROMT HE TOP COVER. UPDATED 12/10/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289357October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS STOPPED ON A BUSY ROAD WAITING TO MAKE A LEFT HAND TURN. WHEN THE ROAD CLEARED I PUT MY FOOT ON THE GAS AND THE ENGINE REVVED BUT MOVED ONLY A BIT PUTTING ME OUT INTO THE ONCOMING LANE. WITH TRAFFIC STARTING TO BEAR DOWN ON ME I PUT THE SHIFTER INTO D3 GEAR AND THE VAN MOVED AND I WAS ABLE TO RETURN THE SHORT DISTANCE TO HOME. IN THE DRIVEWAY I TRIED PUTTING THE VAN IN DRIVE AGAIN AND IT MOVED A LITTLE BUT AT HIGH REVS. THERE WAS NO ENGINE LIGHT AND ABSOLUTELY NO SYMPTOMS LEADING UP TO THIS. I JUST PUT BRAND NEW TIRES ON THE VAN LAST MONTH. THIS IS MY FAMILY VAN AND IN FACT ONE OF MY CHILDREN WAS SITTING ON THE PASSENGER SIDE AT THE TIME. THIS SUDDEN , NO SYMPTOM FAILURE OF THE TRANSMISSION WAS VERY SCARY. I AM HAVING A REMANUFACTURED TRANSMISSION INSTALLED. IT COMES WITH A 6 YR 100K WARRANTY. ALTHOUGH THE LARGER WARRANTY IS COMFORTING THIS TYPE OF FAILURE COULD RESULT IN SOME VERY TERRIBLE ACCIDENTS. THIS ONE ALMOST DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287083October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR, WITH 49,000 MILES, SUDDENLY LOSS TRANSMISSION POWER WHILE DRIVING. AFTER SAFELY PULLING OVER TO THE SIDE OF ROAD (WITH KIDS IN CAR), COULD NOT ENGAGE THE TRANSMISSION IN ANY GEAR (DRIVE, REVERSE, 1, 2). NO AXEL OR TRANSMISSION NOISE WAS OBSERVED WHEN SHIFTING INTO ANY OF THE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287153October 12, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
MY FORD FREESTAR HAD THE TRANSMISSION OUT FOR TORQUE CONVERTER FAILURE. DRIVING VAN AND SUDDENLY LOST POWER LIKE IT WAS IN NEUTRAL. IT WAS REPAIRED THEN ABOUT 3-5 MONTHS LATER THE VAN STARTED TO RUN ROUGH AND DIE TRANSMISSION WAS SHIFTING CRAZY HAD WATER IN THE PCM. THE DEALERSHIP REPAIRED VAN UNDER FORD EXTENDED WARRANTY VAN IS VERY UNRELIABLE AND I DON'T TAKE IT FAR FROM HOME BUT I STILL HAVE TO PAY FOR A VERY POORLY ENGINEERED CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286992October 10, 2009
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 10:30PM PREPARING TO ENTER THE INTERSTATE WHEN THE ENGINE REVVED AND THE MOTION OF THE CAR GOING FORWARD BEGAN TO STOP. THERE WAS A SUDDEN AND COMPLETE LOSS OF POWER TO THE WHEELS. BEING ON THE INSIDE LANE OF A 4 LANE STREET, THERE WAS NO WAY TO MAKE IT TO THE RT LANE OR SHOULDER. THE STREET WAS VERY BUSY AND SEVERAL TIMES WE WERE ALMOST HIT BY SCREECHING CARS. WE CALLED 911 AND GOT POLICE HELP. UPON CALLING THE FORD DEALERSHIP I WAS TOLD IT WAS THE TORQUE CONVERTER AND IT WOULD BE A MINIMUM OF 3,500.00 TO FIX EVEN THOUGH MY VAN ONLY HAS 52,000 MILES ON IT. I AM DISABLED AND A SINGLE PARENT. I THANK GOD MY 2 YOUNG CHILDREN WERE NOT WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286624October 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS 88K MILES AND HAS RUN JUST FINE UNTIL TODAY. THIS MORNING I WAS DRIVING IN TO WORK, STOPPED FOR A LIGHT, WHEN LIGHT CHANGED I PRESSED THE ACCELERATOR, THE ENGINE RESPONDED BUT I DIDN'T MOVE. NO WARNING, NO LIGHTS CAME ON, NO MOVEMENT IN ANY GEAR SELECTION, ONLY "PARK" WORKS. AS A TEENAGER I 100% DISASSEMBLED AND REBUILT SEVERAL ENGINES SO I KNOW A LITTLE SOMETHING BEYOND WHICH END OF THE WRENCH TO HOLD. THIS WAS SUDDEN AND UNEXPECTED! MY WIFE HAS E-MAILED ME SEVERAL BLOGS ON THIS MATTER AND IT SEEMS QUITE PREVALENT. MY EXPERIENCE EXACTLY MATCHES THAT ON SEVERAL OTHERS AND THAT IS UNCANNY IN MY OPINION. THE BLOGS CLAIM THE TORQUE CONVERTER OR THE TORQUE CONVERTER OUTPUT SHAFT; THEY ALSO CLAIM THE TRANSMISSION IS FOR THE TAURUS WHICH IS ABOUT 1000 POUNDS LIGHTER, THUS THE FAILURE. I'VE HAD THE VEHICLE TOWED TO MY MECHANIC, BUT AFTER READING THE BLOGS I DON'T NEED HIM TO TELL ME WHAT IS WRONG. IF THIS HAPPENS AS OTHERS HAVE ATTESTED THEN THIS IS A VERY SERIOUS SAFETY ISSUE. IT IS TOO LATE FOR A RECALL TO HELP ME - I'M TRADING THE VEHICLE THIS WEEKEND! I WAS GOING TO WEST TEXAS THIS WEEKEND - THANK GOD IT HAPPENED IN SAN ANTONIO, OTHERWISE I COULD BE BROKEN-DOWN IN A REAL 'MIDDLE OF NO WHERE'. BY THE WAY, THE VEHICLE HAS RELATIVELY EASY MILES EVEN THOUGH I LIVE IN A METRO AREA. VIRTUALLY ALL THE MILES ARE ON THIS VEHICLE ARE HIGH SPEED AND CONSTANT AS MOST IS ON THE INTERSTATE OR LIKE ROADWAYS; VERY LITTLE HAS BEEN SLOW STOP AND GO CITY STREET TYPE TRAFFIC; NO STEEP GRADES TO CLIMB EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286571October 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING DOWN A CITY STREET. HAD TO COAST TO A SAFE PLACE TO PARK THE CAR UNTIL WE CAN GET IT TOWED. DEALERSHIP IS NOW SAYING $3200 TO REPLACE THE APPARENTLY DEFECTIVE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286057October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH AND PROCEEDING TO MAKE A RIGHT TURN, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY A NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 61,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285880September 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 35 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE TRANSMISSION WAS IN THE PROCESS OF BEING REPAIRED AT A LOCAL FACILITY, AT AN EXPENSE OF $2500.00. THE FAILURE AND CURRENT MILEAGES WERE 86000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284490September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 FORD FREESTAR VAN BOUGHT NEW IN 2006 WITH 62,000 MILES ON IT IN HEAVY TRAFFIC COMPLETE TRANSMISSION FAILURE. TALKED TO DEALER THEY KNOW ABOUT THE PROBLEM THAT THE TORQUE CONVERTERS FAIL WITH OUT WARNING AND FORD IS NOT RECALLING? THIS IS A SAFETY HAZARD AND AN EXPENSIVE REPAIR FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284567September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WERE NO SYMPTOMS LEADING UP TO THE FAILURE OF THE TRANSMISSION ON MY 2005 FORD FREESTAR, IT SIMPLY STOPPED WORKING. AT FIRST I THOUGHT IT WAS WATER IN MY FUEL DUE TO THE RECENT RAINS IN ALBUQUERQUE, NM AND THE FACT I HAD JUST PUT 15 GALLONS OF GAS IN THE VEHICLE THE NIGHT BEFORE. AT THE TIME OF THE FAILURE THE VAN WOULD NOT FULLY ENGAGE INTO DRIVE, IT MOVED FORWARD SLOWLY AND WOULD NOT ENGAGE REVERSE, AFTER RESTARTING IT WENT INTO DRIVE AND I PROCEEDED DOWN MY STREET, IT SEEMED LIKE IT WAS GOING TO BE OK AND THEN IT STALLED, I RESTARTED IT WENT FORWARD ABOUT 20 YARDS AND IT DIED AGAIN, AND AGAIN, THIS PROCESS BROUGHT ME BACK TO MY DRIVEWAY WHERE IT SITS UNTIL I CAN GET THE MONEY TOGETHER TO HAVE THE TORQUE CONVERTER REPLACED, WHICH IS WHAT I WAS TOLD HAD FAILED, THIS BOTHERS ME BECAUSE IT WAS NO SURPRISE TO THE MECHANICS OR THE DEALERSHIP THAT I HAD TALKED WITH. THE VAN HAS 77,565 MILES AND WAS PURCHASED USED LAST YEAR, I STILL OWE OVER $10,000.00 DOLLARS AND HAVE NO OTHER VEHICLES TO DRIVE WHILE THIS CLUNKER IS BROKE DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283875September 14, 2009
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. IN THE SUMMER OF 2008 HE NOTICED THAT THE VEHICLE SURGED AND SHUT OFF WHEN HE ATTEMPTED TO PARK AT LOW SPEEDS. THE DEALER DIAGNOSED THE FAILURE AND DETERMINED THAT THE THROTTLE BODY FAILED; HOWEVER, THE PART IS ON BACK ORDER. HE ALSO STATED THAT THE REAR CALIPERS WERE DEFECTED AND THAT THEY WERE UNABLE TO REPAIR THEM. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283796September 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH ON AN INTERSTATE WITH CRUISE CONTROL ENGAGED, THE TACHOMETER SHOT UP TO 6000 RPM. I TAPPED THE BRAKES AND THEN DEPRESSED THE ACCELERATOR AND THE VEHICLE WOULD NOT ACCELERATE. AS I PULLED OVER TO THE SIDE OF THE ROAD, I TRIED TO SHIFT THE TRANSMISSION INTO A LOWER GEAR AND NONE OF THEM WOULD ENGAGE. WHEN I STOPPED, I TRIED ALL OF THE GEARS AND NONE OF THEM WOULD WORK, INCLUDING REVERSE. I HAD NO WARNING OF THE FAILURE AND AM CURRENTLY LOOKING FOR A MECHANIC TO DIAGNOSE. I HAVE FOUND NUMEROUS FAILURES EXACTLY LIKE MINE REPORTED ON THE INTERNET. THE VEHICLE HAS 111,999 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283802September 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER STOPPING AT A TRAFFIC SIGNAL, I WAS ACCELERATING ONTO THE RAMP FOR THE 70 MPH DALLAS NORTH TOLLWAY IN FRISCO, TEXAS. WITH ABSOLUTELY NO WARNING SIGN(S) BEFORE FAILURE, I LOST ALL DRIVE POWER. FORTUNATELY, I HAD ENOUGH MOMENTUM THAT I WAS ABLE TO COAST TO THE SIDE OF THE RAMP, AND WAS JUST BARELY ABLE TO AVOID BECOMING A TRAFFIC HAZARD. I COULD REV MY ENGINE, BUT THERE WAS NO POWER TRANSFERRED TO THE WHEELS, NO MATTER WHICH GEARS I TRIED... FORWARD OR REVERSE. IT WAS LIKE BEING IN NEUTRAL. I LATER LEARNED THAT MY FLUID LEVELS AND SEALS WERE OK, BUT THAT THE TORQUE CONVERTER HAD COMPLETELY FAILED, AND REQUIRED REPLACEMENT, AND THAT THE TRANSMISSION REQUIRED COMPLETE REBUILDING. TOTAL COST = $2484. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING THIS PROBLEM EXISTS, AND NOT REPAIRING SUCH A DANGEROUS CONDITION, OR EVEN NOTIFYING VEHICLE OWNERS OF THE POTENTIAL FOR SUDDEN, UNANNOUNCED FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283700September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF THE TRANSMISSION OF THE 2005 FORD FREESTAR VAN AT 69,544 MILES WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283719September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE A 2005 FORD FREESTAR WHOSE TRANSMISSION FAILED AT 81,220 MILES. THE CAR WAS RELIGIOUSLY MAINTAINED AND WAS NOT DRIVEN ROUGHLY. IT HAS A POWER STEERING / TRANSMISSION COOLER ATTACHED. I TRIED TO BACK UP OUT OF MY DRIVEWAY AND THE CAR WOULD NOT MOVE; IT ACTED LIKE IT WAS IN NEUTRAL. I HAD A MECHANIC OPEN UP THE TRANSMISSION AND LEARNED THAT THE SPLINES HAD FAILED. HAD TO SPEND $2,000 REPLACING IT WITH A USED 2007 FREESTAR TRANSMISSION WITH 12,000 MILES ON IT. HERE'S WHAT A FORD MECHANIC, WITH 25 YEARS EXPERIENCE, HAS SAID ABOUT THE FREESTAR TRANSMISSION: THE TECHNICIAN WROTE THE FOLLOWING: THE FREESTAR TRANSMISSION WITHOUT THE DEFECT AND WELL MAINTAINED SHOULD BE ABLE TO MAKE 200,000 KM (124,000 MILES) IF THE VEHICLE IS DRIVEN IN A NORMAL MANNER AND THE TRANSMISSION IS NOT ABUSED. THE FREESTAR IS KNOWN FOR HAVING CONVERTER FAILURE. THERE IS NOTHING YOU COULD OF DONE TO PREVENT THE CONVERTER PUMP SPLINES FROM STRIPPING. FORD USED A METAL THAT WAS NOT STRONG ENOUGH FOR THE GEAR. IT WAS DEFECTIVE. THEY SHOULD OF STOOD BEHIND THAT DEFECT AND WARRANTIED THE REPAIR BUT THEY DID NOT. I HAVE REPLACED OVER 50 OF THESE MYSELF. THE TRANSMISSION IS DEFECTIVE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar