Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10351468August 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY THE ENGINE RPM RAISED AND THE VEHICLE LOST POWER. AFTER GETTING TO THE SIDE OF THE ROAD THE VEHICLE HAD NO TRANSMISSION ENGAGEMENT. NO REVERSE AND NO FORWARD GEARS. EVERYTHING HAPPENED ALL OF A SUDDEN AND WITHOUT ANY WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351475August 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
START VEHICLE, IT DIES. AGAIN I START IT, REV. THE ENGINE AND MANAGE TO KEEP IT GOING SO I PULL OUT OF DRIVEWAY AND IT DIES WHILE I AM DRIVING. FROM THE INFO. I GATHER IT IS THE TORQUE CONVERTER. THE SAME PROBLEM HAPPENED TO ME 3 MONTHS AGO AND WE THOUGHT IT WAS SOLVED. I AM NOW READING THIS IS COMMON OCCURRENCE. I CONTACTED FORD AND THEY TOLD ME THERE HAVE BEEN NO REPORTS OF SUCH THINGS HAPPENING. NO "PROGRAMS" CREATED(ONGOING COMPLAINTS TO ADDRESS THE PROBLEMS) OR RECALLS IN REGARDS TO THE TRANSMISSION OR TORQUE. I HAVE TWO KIDS AND BOTH TIMES THEY WERE IN THE VEHICLE WITH ME. I AM THANKFUL WE WEREN'T HURT. I CANNOT BELIEVE FORD IS NOT TAKING ANY OWNERSHIP IN THIS PROBLEM!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350163August 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON HIGHWAY AND LOST POWER PULLED OVER ONCE THE VEHICLE COOLED DOWN I GOT TO MY DESTINATION. TOOK IT IN TO FORD AND IT'S THE TORQUE CONVERTER. 114,000 KLMS ON VAN. I'VE HEARD THIS IS VERY COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349562August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2004 FORD FREESTAR MINIVAN. LAST NIGHT, WITHOUT ANY WARNING, WHEN WE TRIED TO ACCELERATE THE CAR FROM A SLOWING POSITION, THE RPM REVVED AND THE ENGINE ROARED, BUT NO MOVEMENT. IT WAS AS IF THE VAN HAD POPPED OUT OF GEAR. WE WERE ABLE TO USE THE SPEED THAT WE STILL HAD TO MANEUVER OFF OF THE ROAD AND INTO A YARD. WHEN WE WERE TOWED, WE WERE TOLD THAT THESE VANS HAD A LONG LIST OF COMPLAINTS REGARDING THE TORQUE CONVERTER AND TRANSMISSION. I AM HAVING IT TOWED TODAY TO START THE PROCESS OF DETERMINING THE EXACT ISSUE AND HAVE IT REPAIRED. AFTER SEEING ALL THE COMPLAINTS ONLINE OF OTHER OWNERS, I FELT COMPELLED TO ALSO ADD MINE TO THE LIST. THIS APPEARS TO BE AN ISSUE THAT FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED FROM THIS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349761August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION JUST DIED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. THERE WAS NO WARNING. THE VEHICLE IS CURRENTLY IN THE MECHANIC SHOP BEING REPAIRED. THIS OCCURRED IN NEW YORK CITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349755August 16, 2010
UNKNOWN OR OTHER
ABOUT 6 MO. AGO I SAW A DEFECT RELATIVE TO MY VEHICLE, HOWEVER, THE FORD CO. NEVER SENT ME ANYTHING TO BRING MY CAR IN TO CORRECT THE DEFECT. WHY ARE THEY NOT REQUIRED TO INFORM THE CAR OWNERS OF THESE DEFECTS AND HAVE THEM REQUIRE OWNERS TO BRING THEM IN SO THE FORD CO. CAN DO THE REPAIRS NO CHARGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349283August 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING YESTERDAY AND ALL OF A SUDDEN MY 2004 FORD FREESTAR SEL LOST POWER, TRANSMISSION WOULD NOT ENGAGE. I WAS LUCKY TO MOVE TO THE RIGHT-HAND SIDE OF THE ROAD AND WAS ABLE TO GET AWAY FROM HEAVY TRAFFIC. THIS IS A DANGEROUS AND AWFUL SITUATION, SOMEONE CAN GET RUN-OVER OR GET INJURED WHEN YOU LOSE MOBILITY IN A HIGHWAY. MY ENGINE IS FUNCTIONING WELL; TRANSMISSION IS DEAD.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348648August 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS STARTING TO SLIP. I READ THOUSANDS AND THOUSANDS OF COMPLAINTS REGARDING THIS CAR AND TRANSMISSION PROBLEMS, YET FORD REFUSED TO TAKE ANY RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348383August 10, 2010
UNKNOWN OR OTHER, STEERING, SUSPENSION:FRONT, TRACTION CONTROL SYSTEM, WHEELS
VERY HIGH PITCHED SQUEALING NOISE COMING FROM FRONT WHEELS. NOISE BEGINS APPROXIMATELY 15 MINUTES AFTER BEGINNING DRIVING. NOISE IS INTERMITTENT BUT VERY IRRITATING TO PASSERS BY AND OTHER DRIVERS. NOISE "LIGHTENS" OR LESSENS WHEN BRAKES ARE APPLIED AND WHEN SLIGHTLY TURNING THE STEERING WHEEL. I BELIEVE IT TO BE WHEEL BEARINGS/HUB BEARINGS. VERY SIMILAR DESCRIPTION TO COMPLAINTS I HAVE READ AND I BELIEVE IT IS RELATED TO THE RECALL #04S24. MY VEHICLE WAS PRODUCED AT THE OAKVILLE ASSEMBLY PLANT, BUT WAS PRODUCED BEFORE THE DATES LISTED IN THE CURRENT FORM OF THE RECALL. MY VEHICLE ONLY HAS 66,000 MILES ON IT AND IS VERY WELL MAINTAINED. I REQUEST THAT THIS RECALL BE EXPANDED IMMEDIATELY AND THAT REMEDY IS OFFERED SWIFTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348146August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE DECELERATED AND STOPPED AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348157August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS SUDDENLY INCREASED, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE SUDDENLY DECELERATED. SHE WAS ABLE TO EXIT THE FREEWAY AND THE VEHICLE CONTINUED SLOWING DOWN UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE CENTER WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER HAD EXPLODED INTO LITTLE PIECES. THE VEHICLE WAS REPAIRED AT THAT TIME. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE BEGAN "STUTTERING" WHILE SHE WAS DRIVING AT 50 MPH. SHE TOOK IT TO THE REPAIR SHOP WHERE IT WAS AT THE TIME OF THE COMPLAINT AWAITING DIAGNOSIS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 02/10/11 *BF UPDATED 04/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347997August 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR W/89,000 MILES HAD TORQUE CONVERTER /TRANSMISSION FAILURE AT 65MPH ON MAJOR HIGHWAY WITH NO ADVANCE WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347358August 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING WITH MY 3 CHILDREN IN MY FORD FREESTAR 2004 MINIVAN (~70K MILES ON IT) AT FREEWAY SPEEDS AND LOST ALL MOTIVE POWER TO THE WHEELS. ENGINE RUNNING FINE, BUT NO APPARENT CONNECTION TO THE WHEELS- AS IF ENGINE POWER BECAME UNPLUGGED FROM WHEELS. WAS ABLE TO COAST TO SHOULDER AND STOP VEHICLE. TESTED ALL GEARS, NO FORWARD OR REVERSE GEARS TESTED WOULD MOVE THE VEHICLE. NEEDED TO CALL FOR TOW AND RENTAL VEHICLE. FORD DEALERSHIP REMOVED TRANSMISSION ASSEMBLY AND THEY SAID THE FINS OF THE TORQUE CONVERTER HAD STRIPPED OUT AND WOULD NOT PUMP TRANSMISSION FLUID. THEY HAD TO REPLACE THE TORQUE CONVERTER FOR TOTAL COST OF $1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346759August 2, 2010
POWER TRAIN
MY FORD FREESTAR 2004 HAD COMPLETE MOBILITY FAILURE IN INTERSECTION,WAS SAID TO HAVE BAD TRANSMISSION WAS REPLACED PROBLEMS OF MOTOR FAILURE CONTINUED HAD TOWED 10 X'S WITH MY INVESTIGATIONS WE FOUND WATER IN THE PCM REPLACED COMPUTER PROBLEM OF WATER REGAINED MANY ATTEMPTS TO RESEAL WHILE TRANSMISSION REAFFECTED THEN REPLACED THROTTLE SENSOR HAVE SPENT OVER $4000.00 WHILE FORD OFFERS NO COMPENSATION OR HELP EVEN THOU THE PROBLEMS ARE UNDER INVESTIGATION. INEED MY VEHICLE TO GET TO WORK TO MAINTAIN PAYING MY BILLS FORD SHOULD HAVE TO DO SOMETHING FOR ALL OF US AND I WOULD LIKE TO KNOW WHAT MY NEXT STEPS ARE I CANT AFFORD AN ATTORNEY FOR THIS.THEY ARE AWARE OF THE PROBLEMS BUT TAKE NO RESPONSIBILITY FOR THEM.WHEN MY CAR FAILS IT GIVES GREAT DIFFICULTY STEERING AND BRAKING AS IT SHUTS OFF I AM IN FEAR OF MY CHILDREN'S LIVES AND OTHERS DRIVERS WHILE I CONTINUE TO DRIVE THIS VEHICLE AND AN ACCIDENT SHOULD NOT BE THE FORCING HAND FOR FORD MOTOR CORP TO HAVE TO STAND BEHIND THEIR PRODUCT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346838August 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 58 MPH, WHEN APPLYING THE ACCELERATOR PEDAL THE ENGINE REVVED WITH NO POWER RESPONSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE TORQUE CONVERTER ASSEMBLY AND SHAFT PUMP DRIVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FAILURES. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346693August 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE, OUT OF THE CLEAR BLUE. NO EARLIER INDICATION. 2004 FORD FREESTAR. 105000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346458July 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR 4.2 ENGINE. TRAVELING DOWN THE HIGHWAY WITH THE KIDS IN THE CAR NO RESPONSE TO THE ACCELERATOR, I WAS PASSING A TRUCK WHICH ALMOST TOOK ME AND THE KIDS COMPLETELY OFF THE ROAD DUE TO THE POWER LOSS. THE TRUCK DRIVER STOPPED TO HELP AND KNEW THERE WAS SOMETHING WRONG. THE TRANSMISSION WENT OUT ENGINE RUNNING GREAT, BUT NO TORQUE. NO DRIVE, REVERSE NOTHING BUT A WINNING SOUND. THE VEHICLE IS AT 79,000 MILES. HAVE NOT GOT IT FIXED YET DUE TO FINANCE. TRUCK DRIVER SAID HE HAD A FREESTAR THAT DID THE SAME THING. WHEN I WENT ONLINE TO SEE IF OTHER PEOPLE HAD THE SAME PROBLEM I READ FOR HOURS. IF SO MANY PEOPLE HAVE THE SAME PROBLEM THERE SHOULD BE A RECALL. STAFF SERGEANT US ARMY ACTIVE DUTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346541July 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE WAS NO EVIDENCE NOR WARNING THAT THE TRANSMISSION WOULD STOP SHIFTING GEARS. I WAS LEAVING HOME HEADING TO WORK WHEN THE VEHICLE SUDDENLY STOPPED ACCELERATING. I WAS ABLE TO PULL OVER TO A SOMEWHAT SAFE LOCATION ONLY TO FIND OUT THAT WHEN I TURNED MY VAN OFF AND THEN BACK ON IT WOULD NOT SHIFT GEARS. IT SOUNDS LIKE ITS STUCK IN NEUTRAL ALL THE TIME. I LIVE IN NORTH TEXAS AND WITH THE TEMP BEING OVER 105 TODAY I WAS JUST A BIT UPSET THAT THIS HAPPENED OUT OF NOWHERE. I HAVE NOT AT THIS TIME HAD A REPAIR MAN LOOK AT IT, BECAUSE I CAN NOT AFFORD ONE. I DID MAKE SURE THAT ALL THE WIRING WAS CONNECTED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345836July 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN DRIVING AT A LOW SPEED, THE VEHICLE SUDDENLY STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE UNTIL STALLING A SECOND TIME. IN ADDITION, THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE WOULD NOT ACCELERATE BEFORE STALLING A THIRD TIME. SHE WAS ABLE TO RESTART THE VEHICLE AND WHEN SHIFTING INTO NEUTRAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED HE WOULD INSPECT THE GEAR SHIFTS FOR ANY FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345864July 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN LOSING POWER BUT THE ENGINE DID NOT SHUT OFF. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THERE WAS AN ABNORMAL NOISE. THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE PROBLEM WAS THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING A FORMAL DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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