Ford Freestar Complaints (2007)

64 consumer complaints on file.

#10466283July 17, 2012
POWER TRAIN
DRIVING ON FREEWAY AND SUDDENLY CAR WOULD NOT ACCELERATE! IT WAS RUSH HOUR AND I WAS TERRIFIED. MIRACULOUSLY, I WAS ABLE TO COAST TO THE SHOULDER WITHOUT MAJOR INCIDENT. AT THAT TIME, CAR WOULD NOT ENTER ANY GEARS. UPON ACCELERATION THE CAR WOULD JUST REV, BUT WOULD NOT MOVE, EVEN IN REVERSE. FORTUNATELY, I HADN'T PICKED UP MY CHILDREN FROM SCHOOL YET! I COULDN'T IMAGINE BEING STRANDED ON THE SIDE OF THE FREEWAY WITH THEM. IT WAS SCARY ENOUGH FOR ME! CAR WAS TOWED TO LOCAL FORD DEALERSHIP, WHERE IT TOOK THEM A WEEK TO REBUILD/REPLACE THE TORQUE CONVERTER. THANKFULLY, IT WAS COVERED UNDER WARRANTY, BUT IT STILL COST ME $100 DEDUCTIBLE, PLUS THE ENORMOUS INCONVENIENCE OF NOT HAVING A CAR. I HAD 3 YOUNG CHILDREN AND A FULL TIME JOB AND NO CAR FOR A WEEK. FORD REFUSED TO PROVIDE ME A RENTAL. CONSIDERING SOME OF THE OTHER HORROR STORIES, I GUESS I GOT OFF PRETTY LUCKY. TOO MANY OF THESE STORIES OUT THERE, FORD NEEDS TO RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461052June 8, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD UNEXPECTEDLY JERK FORWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 90,258. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457109May 2, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FORD'S RECALL 11S25 SAYS IT PERTAINS TO 2004-05 MODEL YEARS ON THE TORQUE CONVERTER FAILURE. MINE IS A 2006 FREESTAR AND IT HAS THE SAME EXACT PROBLEM. THE TORQUE CONVERTER FAILED ON IT DRIVING DOWN THE HIGHWAY. WHY IS YEAR NOT COVERED ? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454792April 11, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS AT A BUSY INTERSECTION IN MY TOWN. WHEN THE LIGHT TURNED GREEN, I STARTED THROUGH THE INTERSECTION BUT SUDDENLY THERE WAS NO POWER. I WAS STALLED BUT EVENTUALLY DISCOVERED THAT I COULD PUT THE VEHICLE INTO 3RD GEAR AND COULD EKE MY WAY THROUGH THE INTERSECTION. I HAD MY 5 YEAR OLD SON IN THE CAR, PEOPLE WERE HONKING, IT WAS A MESS. FORTUNATELY, WE DIDN'T GET HIT. I TOOK THE FORD FREESTAR TO TWO SHOPS THAT BOTH TOLD ME THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE SHOP I TOOK IT TO ALSO TOLD ME THE RADIATOR WAS LEAKING INTO THE TRANSMISSION SO THE RADIATOR NEEDED TO BE REPLACED AS WELL. THE WHOLE ORDEAL COST ME $4,900 FOR THE CAR REPAIR + RENTAL CAR. I'M VERY GLAD MY CHILD AND I DIDN'T GET HURT, AND I AM DEFINITELY UPSET THAT A CAR THAT WAS ONLY A FEW YEARS OLD WOULD REQUIRE SUCH AN EXPENSIVE REPAIR. ALTHOUGH I GOT THE CAR FIXED, I WONDER IF THE TRANSMISSION WILL FAIL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454705April 10, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS STATED THAT WHILE DRIVING 20 MPH, HE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE DECELERATED. THERE WAS AN INCREASE IN THE ENGINE RPMS DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 69,375 AND THE CURRENT MILEAGE IS 114,000. UPDATED 05/01/2012*LJ UPDATED 05/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446774February 6, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE DEALER TEST DROVE THE VEHICLE AND PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE. THE DEALER REPLACED THE SPARK PLUGS AND THE COMPUTER BOARD BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE FAILURE MILEAGE WAS 86,811 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445190January 25, 2012
POWER TRAIN
I WAS ON MY WAY TO CALDWELL COMMUNITY COLLEGE FOR EVENING CLASS AND THE TRANSMISSION WENT OUT. I WAS DRIVING AT 55 MILES PER HOUR IN THE FAR LEFT LANE AND HAD TO TEDIOUSLY MANEUVER OVER TO THE RIGHT HAND LANE TO GET INTO A PARKING LOT. IT WAS VERY CONGESTED ON THE HIGHWAY DUE TO IT BEING AT ABOUT 5:30PM AND I COULD HAVE EASILY BEEN INVOLVED IN A MOTOR VEHICLE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444524January 19, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE LOST POWER WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TORQUE CONVERTER WHICH HAD SPLINED OFF AND SENT METAL SHAVINGS INTO THE TRANSMISSION. THE DEALER WAS CONTACTED BUT THE CONTACT REFUSED SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 04/19/12*LJ UPDATED 04/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443640January 12, 2012
POWER TRAIN
I WAS MAKING A LEFT HAND TURN FROM THE MIDDLE LANE OF A BUSY 5 LANE HIGHWAY WHEN I LOST ALL POWER TO THE DRIVE TRAIN. FORTUNATELY I HAD GAINED ENOUGH SPEED FROM THE DRIVE TRAIN TO BARELY AVOID ON COMING TRAFFIC. THREE SECONDS EARLIER AND THIS COULD HAVE BEEN A TRAGEDY. THERE WAS NO WARNING OR INDICATION OF FAILURE. THERE WERE NO SOUNDS, SMELLS, OR ERADICATE MOTIONS. I IMMEDIATELY HAD THE VEHICLE TOWED TO A FORD DEALERSHIP GARAGE. AFTER AN INSPECTION THE SERVICE ADVISOR STATED THAT THE TORQUE CONVERTER HAD COME APART AND WOULD NEED TO BE REPLACED. SINCE THEN I HAVE DONE SOME INVESTIGATIVE RESEARCH INTO FORD FREESTAR TORQUE CONVERTER FAILURES. IT APPEARS THAT THIS IS A PROBLEM THAT STARTED WITH THE 2004 FREESTAR. I HOPE THAT FORD TAKES CARE OF THIS PROBLEM BEFORE INJURY OR FATALITY. IN MY CASE, THREE SECONDS MADE THE DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433190October 20, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MY HUSBAND WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN NO WARNING, NO CHECK ENGINE LIGHT NOTHING, HE LOSES ALL GEARS AND SPEED. THERE WAS A LOT OF CARS BEHIND HIM, THE ROAD HE WAS ON IS VERY BUSY WITH SEVERAL HILLS AND BLIND SPOTS. WE HAVE CHECKED INTO THIS PROBLEM WITH FORD AND THEY STATE THAT YES THEY ARE AWARE OF A DESIGN PROBLEM WITH THE HOOD BY THE WIND SHIELD WIPERS THAT ALLOWS WATER TO GO IN, DRAIN DOWN THE FIRE WALL AND LEAK INTO THE PCM MODULE AND THE TRANSMISSION. THIS WATER SHORTS THEM OUT AND WITH NO WARNING YOU LOSE SPEED AND GEARS TO CONTINUE DRIVING. THIS IS A HUGE SAFETY ISSUE, I JUST THANK GOD OUR CHILDREN WERE NOT IN THE VAN, AND THAT HE WAS ABLE TO GET THE VAN OFF TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430838October 19, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
SUDDEN FAILURE OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410436July 5, 2011
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS DRIVING IN REVERSE AT APPROXIMATELY 5 MPH INTO A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED WHEN THE VEHICLE BEGAN TO LUNGE UNEXPECTEDLY. THE FAILURE OCCURRED SPORADICALLY WHILE DRIVING AT LOW SPEED. THE VEHICLE RECENTLY STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE RESTARTED AND RESUMED AS NORMAL. THE CONTACT NOTIFIED THE DEALER AND THEY RECOMMENDED THE VEHICLE BE DIAGNOSED TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THERE WAS AN OPEN INVESTIGATION RELATED TO THE FAILURE UNDER NHTSA ACTION NUMBER PE10033 (VEHICLE SPEED CONTROL; POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE/TCM,). THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410484July 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 FORD FREESTYLE HAD BEEN SURGING FORWARD. I THOUGHT I WAS CRAZY. THEN 6/21/11 IT WOULD ONLY DRIVE 35MPH. I HAD TO REPLACE THE THROTTLE BODY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405665June 8, 2011
POWER TRAIN
MY FORD FREESTAR HAS SPORADIC ISSUES, I HAVE NOTICED THAT THIS ISSUE ONLY HAPPENS WHEN IT RAINS. I HAVE TAKEN IT TO MECHANIC AND THEY ARE NOT ABLE TO LOCATE THE PROBLEM. I HAVE BEEN DOING RESEARCH ONLINE AND NOTICE THAT THERE IS A LOT OF COMPLAINTS ABOUT THIS ISSUE AND NOTHING IS BEING DONE ABOUT IT. WE GET THE PCM REPLACED AND THEN BECAUSE OF THE DEFECT IT GETS WET AGAIN. WHEN WILL THIS ISSUE BE RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402413May 23, 2011
SUSPENSION:FRONT
2007 FORD FREESTAR SEL FRONT WHEEL BEARING HUBS MAKING A VERY HIGH PITCH WHISTLING NOISE. OBVIOUSLY THIS IS A VERY WELL KNOWN PROBLEM BY THE NUMBER OF COMPLAINTS LISTED ONLINE. I THINK THIS SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398072April 27, 2011
POWER TRAIN
I HAVE NOTICED THAT THIS ISSUE ONLY OCCURS WHEN IT RAINS. I HAVE TAKE IT TO SEVERAL MECHANIC AND THEY WHERE NOT ABLE TO PIN POINT THE ISSUE SINCE IT DOES NOT HAPPEN REGULARLY. WHILE DOING SOME RESEARCH ON THE INTERNET I HAVE NOTICED THAT THIS IS A COMMON THING AMONG FORD FREE STAR. I PLAN TO TAKE MY VEHICLE TO A MECHANIC WITH THE INFORMATION REGARDING PCM ISSUE, IF THIS A COMMON DEFECT I HOPE THERE WILL BE A RECALL. THIS IS AFAMILY VEHICLE I DRIVE MY CHILDREN IN IT EVERYDAY AND THIS IS A POTENTIAL HAZARD IF MY VAN WAS TO DIE ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390117March 14, 2011
ENGINE AND ENGINE COOLING
MY 2007 FREESTAR WITH 64K MILES STARTED OVERHEATING. I HAD TO ADD 2 GALLONS OF WATER TO MAKE IT HOME. COOLANT WAS POURING OUT BY PASSENGER TIRE. HAD IT TOWED TO FORD AND FOUND OUT THAT THE OIL COOLANT LINES HAD CORRODED THRU AND WAS LEAKING. FORD DOES NOT SELL THE METAL LINES AND HAD TO REPLACE THE ENTIRE OIL COOLING SYSTEM AT A COST OF $756.00. FORD WOULD NOT HELP US OUT. SAID IT WAS NOT THERE PROBLEM AND THE VAN WAS OUT OF WARRANTY. IF MY WIFE WAS OUT WITH OUR GRAND DAUGHTER AND IT WAS IN THE WINTER IT COULD HAVE BEEN DEADLY BEING STRANDED ON A BACK ROAD. A 4 1/2 YEAR OLD VAN SHOULD NOT HAVE LINES ROTTING OUT LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383139February 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR 2007, TRANSMISSION WENT OUT, WHILE I WAS DRIVING DOWN THE ROAD, THE PUMP WENT OUT AND THE VEHICLE JUST STOPPED GOING, NO LONGER UNDER WARRANTY, AND VERY COSTLY 1269.99. ALOT OF OWNERS HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352349August 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS MY SECOND COMPLAINT FORM SUBMISSION FOR THE PROBLEM. LAST FALL MY 2007 FORD FREESTAR BROKEN DOWN DUE TO TRANSMISSION MALFUNCTION. I WAS TOLD THAT FORD HAS ALOT OF PROBLEMS WITH TRANSMISSIONS. I NEED TO KNOW WHAT ELSE I CAN DO TO REIMBURSED FOR THE FAILURE OF THE TRANSMISSION. I WAS ON MY WAY TO COLLEGE CLASSES WHEN THE VAN BROKEN DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344641July 22, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING IN REVERSE LESS THAN 5 MPH, THE VEHICLE UNEXPECTEDLY SURGED FORWARD WHEN SHIFTING FROM THE REVERSE GEAR INTO THE DRIVE POSITION. THE BRAKES WERE ENGAGED AND THE VEHICLE STOPPED. THE FAILURE OCCURRED WHENEVER THE GEAR SELECTOR WAS SHIFTED FROM REVERSE GEAR INTO ANY GEAR RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE AIR FILTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR FURTHER DIAGNOSIS. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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