Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10405335June 6, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 70 MPH THE RPMS INCREASED EXCESSIVELY WHILE TRYING TO MOVE TO THE OTHER LANE. THE VEHICLE WAS MOVE TO THE SHOULDER AND TURNED THEN BACK ON; HOWEVER, IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405338June 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT AT APPROXIMATELY 68,000 MILES THE VEHICLE HAD PROBLEMS WITH THE TRANSMISSION. THE CONTACT WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE RPMS STARTED TO INCREASE. THE CONTACT DISENGAGED THE CRUISE CONTROL WHEN THE VEHICLE CAME TO A STOP. THE CONTACT SPOKE TO THE DEALER AND WAS TOLD THAT THE SPLINES WERE STRIPPING ON THE TORQUE CONVERTER. THE FAILURE AND CURRENT MILEAGE WAS 68,000. UPDATED 07/08/11 *BF UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404289June 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 75 MPH WHEN THE VEHICLE GRADUALLY DECELERATED AND WOULD NOT LONGER ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THEY DIAGNOSED THAT THE TORQUE INVERTER AND TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404128June 2, 2011
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO ACCELERATE OUR 2005 FORD FREESTAR LIMITED TO GET ONTO THE HIGHWAY THE VAN STALLED WHEN PASSING 2000 RPM(S) WITH NO WARNING. THE STEERING WHEEL LOCKED AND LOSS ALL POWER TO THE CAR. WITH THE STEERING LOCKED PULLING OFF TO THE SHOULDER WAS NEAR IMPOSSIBLE. THE VEHICLES BEHIND HAD TO GO AROUND ME DRIVING CLOSE TO 65-70 MPH IN SPEED OR SLAM ON THEIR BRAKES TO MISS ME. A VERY FRIGHTENING EXPERIENCE WITH CHILDREN IN THE CAR. UNABLE TO AFFORD TO BRING THE VEHICLE TO A SHOP FOR REPAIRS DUE JUST PURCHASING THE VEHICLE IN APRIL OF 2011 FROM TOM BUSH MAZDA DEALERSHIP IN JACKSONVILLE FLORIDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402485May 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR 3.9L 130,000 MILE. WHILE DRIVING DOWN MAJOR STATE ROUTE WITH MY 6 YEAR OLD IN THE CAR MY ENGINE JUST STOPPED, LOST POWER STEERING, BRAKES BUT WAS ABLE TO PULL OVER ON SIDE OF ROAD. HAD TO WAIT TWO HOURS FOR A TOW TRUCK TO COME. AFTER SHOP INSPECTED, THEY FOUND THE PCM WAS FULL OF WATER AND HAD TO BE REPLACED. DUE TO THE COMPLETE LOSS OF POWER THIS COULD HAVE CAUSED A TRAGIC ACCIDENT IF MY SON AND I WOULD NOT HAVE BEEN ABLE TO GET OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401236May 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THE VEHICLE INTERMITTENTLY SURGED FORWARD WHILE DRIVING APPROXIMATELY 5 MPH. THE FAILURE WOULD ALSO OCCUR WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE ACCELERATOR PEDAL LINKAGE WAS LUBRICATED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE ENGINE IDLE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401316May 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY STALL AND IMMEDIATELY RESTART BUT THE VEHICLE WOULD NOT GO INTO DRIVE OR REVERSE. THE VEHICLE WAS REPAIRED BY HAVING THE TRANSMISSION REBUILT. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 06/16/11*LJ THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399692May 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SAT. MAY 7, 2011 MY 2005 FORD FREESTAR QUIT WHILE DRIVING 55 MPH ON AN OPEN HIGHWAY. I LOST SPEED WHILE MOTOR CONTINUED RUNNING.I PULLED OFF TO THE SIDE OF THE ROAD TURNED OFF ENGINE RESTARTED FINE, BUT WOULD NOT MOVE IN EITHER DRIVE OR REVERSE. I WAS STRANDED GOING TO WORK. WE THINK IT MIGHT BE THE TRANSMISSION. AFTER READING ALL THE COMPLAINTS ONLINE THERE ARE HUNDREDS I WANT FORD TO DO SOMETHING ABOUT THIS. SOMEONE PLEASE DO SOMETHING ABOUT THIS. WE DON'T HAVE THE MONEY TO FIX OR EVEN BUY ANOTHER VEHICLE. NOW HOW DO I GET TO WORK? SUPPORT A FAMILY? AFTER ALL THE COMPLAINTS WHY ISN'T THERE A RECALL YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400102May 5, 2011
POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC
PER FORD SERVICE: WATER IN PCM 5/03/11 SIMILAR PROBLEM 7/15/10 ALTHOUGH AT THE TIME FORD SERVICE WAS UNABLE TO FIND THE CAUSE. AT ABOUT 20 MILES PER HOUR WHILE MAKING A RIGHT HAND TURN THE ENGINE STALLED, THE POWER STEERING AND POWER BRAKES FAILED CAUSING ME TO TEMPORARILY LOSE CONTROL AND SWERVE INTO THE ON-COMING LANE. LUCKILY THERE WAS NO TRAFFIC OR PEDESTRIANS THERE AT THE TIME. FORD SERVICE FOUND THE CAUSE TO BE WATER IN THE POWERTRAIN CONTROL MODULE (PCM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398764May 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR REQUIRED TRANSMISSION REBUILD DUE TO TORQUE CONVERTER SPLINES DAMAGING CLUTCHES AND GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398124April 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HELLO, WHILE DRIVING MY 2005 FORD FREESTAR ON THE NYS THRUWAY AT 65MPH THE ENGINE STARTED REVVING AND THE CAR WAS NOT MOVING FORWARD. I BECAME FRIGHTENED AS CARS AND TRUCKS BEGAN FLYING BY AS I WAS UNABLE TO MOVE. FORTUNATELY I WAS ABLE TO SLIP INTO AN OPENING IN THE TRAFFIC AND PULLED MY CAR ONTO THE SHOULDER. IT SCARES ME TO THINK OF THE VARIOUS SITUATIONS THAT A TERRIBLE ACCIDENT COULD HAVE OCCURRED HAD I NOT BEEN LUCKY ENOUGH TO MOVE THE CAR OFF THE ROAD. I HAD TO HAVE THE CAR TOWED TO A SHOP AND UNABLE TO REPAIR AT THAT SHOP HAVE THE CAR MOVED TO MY HOUSE WHERE IT NOW SITS. I JUST HAD A MECHANIC LOOK AT THE VEHICLE WITH HIS COMPUTER AND I WAS GIVEN A 3 CHOICE RANGE OF OPTIONS FROM $1100 FOR TORQUE CONVERTER AND SHAFT TO $3100 FOR A TRANSMISSION REPLACEMENT. WHEN I MAKE A DECISION I WOULD BE ABLE TO ARRANGE TO HAVE THE PARTS SAVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398919April 26, 2011
POWER TRAIN
STOPPED AT STOP SIGN AND AS SOON AS I TOOK OFF THE GEARS WOULD NOT SHIFT AND I COULD NOT ACCELERATE. I HAD COASTED TO A SIDE STREET WHERE I SAT UNTIL MY VAN WAS TOWED TO MY MECHANIC. AFTER MECHANIC'S REVIEW HE STATED A FAULTY TORQUE CONVERTER CAUSED DAMAGE TO ALL PARTS INSIDE THE TRANSMISSION RENDERING THE TRANSMISSION USELESS. THE TRANSMISSION HAD TO BE COMPLETELY REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397286April 25, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 30 MPH, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE CONTACT ATTEMPTED TO SHIFT THE GEAR INTO DRIVE BUT GEAR FAILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THE DEALER WAS CONTACTED. THE DEALER STATED THAT THEY WERE NOT AWARE OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397145April 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL ABNORMALLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THERE WAS WATER IN THE POWER TRAIN CONTROL MODULE AND THAT IT WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED WHO FILED A CLAIM BUT PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 96,000. UPDATED 06/01/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 07/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397004April 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE BRUNSWICK COUNTY DEPARTMENT OF SOCIAL SERVICES OWNS A 2005 FORD FREESTAR VAN. ON APRIL 20, 2011 FIVE AGENCY STAFF TRAVELING ON INTERSTATE 95 NORTH TO A MEETING TRAVELING AT A SPEED OF 75MPH EXPERIENCED A SUDDEN FAILURE OF POWER CAUSING THE VEHICLE TO SLOW DOWN EVENTUALLY STOPPING. THE DRIVER IMMEDIATELY MOVE TO THE SHOULDER AT WHICH THE VEHICLE WOULD NOT RESTART. THE VEHICLE HAS BEEN TRANSPORTED VIA TOW TRUCK TO A LOCAL AUTOMOTIVE REPAIR SHOP FOR TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397723April 20, 2011
UNKNOWN OR OTHER
I, ALONG WITH MY DISABLED FATHER AND 3 YR OLD DAUGHTER, WERE TRAVELING ON HWY 41 TRAVELING APPROXIMATELY 55 MPH WHEN I TRIED TO PASS SOMEONE AND MY VAN LOST COMPLETE ACCELERATION POWER. I HAD TO GET BACK INTO THE LANE AND COAST TO A SAFE AREA TO STOP AND LEAVE MY VAN. WE WERE SURROUNDED BY CARS TRAVELING IN SPEEDS OF 60MPH + AND COULD OF EASILY BEEN INJURED! THERE WERE ABSOLUTELY NO WARNINGS OF ANY PROBLEMS. THE VAN JUST SIMPLY LOST COMPLETE POWER. NOW I AM LEFT WITH GETTING MY VAN TOWED AND HAVING REPAIRS MADE WHICH ARE LIKELY TO COST SEVERAL THOUSAND DOLLARS! WHY IS THIS NOT ON RECALL YET??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396756April 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS OPERATING IN NORMAL MANNER IN TRAFFIC. SUDDENLY ALL DRIVE POWER TO THE WHEELS WAS LOST. THERE WAS NO WARNING AT ALL FROM A SOUND TO ANY SHUDDER FROM THE VEHICLE. SUDDEN LOSS OF PROPULSION VERY DANGEROUS IN TRAFFIC MOVING 50 MPH. ENGINE NEVER STALLED OR DIED. DRIVER WAS ABLE TO MANEUVER VEHICLE FROM FAST LANE TO A PARKING LOT ENTRANCE AND STOP VEHICLE. ENGINE RUNS FINE, BRAKES NO ISSUE; HOWEVER, THE VAN WILL NOT MOVE IN ANY GEAR. THE TRANSMISSION NEVER ENGAGES WHILE SHIFTING ON THE STEERING COLUMN. THERE IS ABSOLUTELY NO FLUID LEAKAGE OR SMOKE FROM THE TRANSMISSION. VAN WAS TOWED TO A TRANSMISSION REPAIR FACILITY. TORQUE CONVERTER AND PUMP WERE REPLACED. TOTAL CHARGES OF ABOUT $1000 FOR THE WORK. SERVICE MANAGER AT BILL COLLINS FORD DENIED KNOWING OF ANY ISSUES WITH THE TRANSMISSION. WHILE I WAS TALKING TO HIM TWO CUSTOMERS ARRIVED TO PICK UP VEHICLE WITH EXACTLY THE SAME PROBLEM AND SIMILAR OCCURRENCE OF LOSS OF POWER IN TRAFFIC. HIS EXPLANATION WAS COINCIDENCE, YET THIS TORQUE CONVERTER / TRANSMISSION IS STOCKED AT A MUCH HIGHER THAN NORMAL LEVEL IN THE PARTS DEPARTMENT DUE TO HIGH DEMAND PER THE SERVICE DESK TECH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396763April 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2005 FORD FREESTAR WITH 55,000 MILES ON IT THAT I BOUGHT NEW . BUT ON APRIL 15 2011 AS I DROVE DOWN THE ROAD AT ABOUT 30PMH I SUDDENLY HAD NO POWER OF FORWARD MOTION. I WAS HEADING TO A HILL . NOT KNOWING WHAT WAS HAPPENING A HIT THE BRAKES TO STOP AND PULL OVER TO THE SIDE OF THE ROAD. THE CAR BEHIND ME WAS FORCED TO GO AROUND ME IN THE OTHER LANE. THANKFULLY NOBODY WAS COMING UP THE HILL. I TRIED TO PUT THE VAN INTO REVERSE TO SEE IF IT WORKED BUT IT WAS LIKE BEING IN NEUTRAL. THE VAN STARTED ROLLING DOWN THE HILL AGAIN. THE MOTOR WOULD RACE NO MATTER WHAT GEAR I PUT THE VAN IN. I HAD THE VAN TOWED TO TRANSMISSION SHOP WERE I WAS TOLD THAT THEY HAD HEARD OF THIS PROBLEM. HE ASKED IF WHERE WERE ANY SIGNS OF A PROBLEM PRIOR TO THIS. WHICH THERE WERE NOT. HE TOLD ME THAT THE TORQUE CONVERTER OUTPUT SPLINES WERE SHEARED OFF AND THE TRANSMISSION HAD TO BE REBUILT. THAT WOULD COST ABOUT 2,300.00 AND TAKE A WEEK. NOW HE IS GOING TO SAVE THE PARTS FOR ME SO I CAN SEE WHAT HAPPENEDTO THEM. I WOULD LIKE TO SEE IF FORD WILL TAKE RESPONSIBILITY FOR THIS DEFECT BECAUSE IT DOESN'T HAPPEN ON EVERY VAN MADE BUT IS HAPPENING ON A SELECT FEW YEARS. MAYBE IT WAS A BAD MATCH OF PARTS ,BUT I DON'T THINK THAT WE SHOULD HAVE TO PAY FOR THAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396840April 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 25 MILES PER HOUR AND I TURNED THE CORNER AND LOST ALL MOTIVE POWER. THE MOTOR RAN FINE BUT THE VAN HAD NO GEARS FORWARD OR REVERSE. THERE WAS NO INDICATION OF A PROBLEM, I DIDN'T SEE OR HEAR ANYTHING AND NO CHECK ENGINE LIGHT CAME ON. THIS IS THE FIRST TIME IT HAS HAPPENED. A MECHANIC TOLD ME THE TORQUE CONVERTER OUTPUT SHAFT WOULD NEED TO BE REPLACED AND THE TRANSMISSION REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396611April 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALL RELATED AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 26,000. UPDATED 06/01/11*LJ UPDATED 07/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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