Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10429336October 10, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 65 MPH AND AUTO STARTS COASTING. ENGINE WILL REV, TRANSMISSION HAS DIS-ENGAGED AND WILL NOT RE-ENGAGE. THIS IS APPARENTLY A VERY COMMON FAILURE WITH THIS MODEL. TRANSMISSION IS OUT, NO WARNING OR NOISE; JUST GONE. SO MANY REPORTED TRANSMISSION FAILURES, ONE HAS TO WONDER WHY THERE HAS BEEN NO RECALLS ISSUED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429246October 9, 2011
POWER TRAIN
AS WE DROVE AT THE 60 MPH SPEED LIMIT ON I-64 IN ST. CHARLES COUNTY, MO, IN THE MIDDLE OF FIVE LANES, OUR TORQUE CONVERTER FAILED. THE ENGINE RACED, AS THE CRUISE CONTROL ATTEMPTED TO CONTROL THE SPEED AS WE DROVE UP A HILL. WE COASTED THROUGH TRAFFIC TO THE SIDE OF THE ROAD. AT THIS POINT, THERE IS VIRTUALLY NO SHOULDER IN THE INTERSTATE HIGHWAY, SO WE WERE BARELY OUT OF THE WAY OF TRAFFIC. WE WERE ON THE DOWNSIDE OF A HILL, AND ON A CURVE, SO THERE WAS NO WAY ONCOMING TRAFFIC COULD SLOW TO AVOID US. WE WERE EXTREMELY FORTUNATE NOT TO BE HIT AS WE COASTED THROUGH THE TRAFFIC LANES TO THE RIGHT SIDE OF THE HIGHWAY, AND MORESO THAT TRAFFIC APPROACHING US FROM BEHIND WAS ABLE TO AVOID US. WE HAD THE VAN TOWED TO A FORD DEALERSHIP, AND THEY REPLACED THE TORQUE CONVERTER, AT A COST OF MORE THAN $1,500. THOUGH THE VAN IS REPAIRED AND BACK IN WORKING ORDER, IT WAS REPAIRED WITH A TORQUE CONVERTER, THAT. TO MY UNDERSTANDING, HAS THE SAME DEFECT THAT THE ORIGINAL HAD. THEREFORE, I AM UNEASY AT THE THOUGHT THAT THE SAME THING COULD HAPPEN AGAIN AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430935October 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CAS ASKS THIS LETTER AND THE 92 COMPLAINTS ATTACHED HERETO BE PLACED IN THE DOCKET OF EA09-016 AND THAT FORD BE ORDERED TO RECALL ALL 2004-05 FORD FREESTAR, AND MERCURY MONTEREY VANS FOR DEFECTIVE TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428919October 6, 2011
POWER TRAIN
THE MINIVAN HAS BEEN DESCRIBED BY THE DEALERSHIP WITH TRANSMISSION FAILURE. THE PROPOSED REMEDY IS TO COMPLETELY REPLACE THE TRANSMISSION. WE WERE RETURNING HOME AFTER DRIVING APPROXIMATELY 1/2 HOUR AT FREEWAY SPEEDS. AFTER EXITING THE FREEWAY WE PROCEEDED TO AN INTERSECTION AND STOPPED AT A RED TRAFFIC SIGNAL. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED AND GAS PEDAL PRESSED, THE ENGINE ACCELERATED BUT THE CAR DID NOT MOVE. WE TRIED ALL THE GEARS AND THE CAR WOULD NOT MOVE ALTHOUGH THE ENGINE APPEARED TO BE RUNNING NORMALLY. WE FEEL FORTUNATE THAT THIS FAILURE HAPPENED AT A STOP AND NOT AT FREEWAY SPEEDS AND THAT THE VEHICLES BEHIND US AT THE TRAFFIC SIGNAL DID NOT PLOW INTO OUR REAR END. PRIOR TO THIS INCIDENT OCCURRING WE HAD INTERMITTENT OCCASIONS WITH THE "CHECK ENGINE" LIGHT COMING ON, AND THEN GOING OFF. WE OFTEN WERE ALWAYS ABLE TO CLEAR THE PROBLEM BY TIGHTENING THE GAS CAP WHILE THE CAR WAS RUNNING, WHICH IS A COMMON CAUSE FOR THE LIGHT TO TURN ON. THE VEHICLE WAS PURCHASED USED FROM A FORD DEALER ABOUT 17 MONTHS PRIOR TO THE INCIDENT. DURING THAT TIME WE NOTICED OCCASIONS OF BURSTS OF ACCELERATION WHEN DRIVING AT HIGHWAY SPEEDS. I SPOKE WITH THE DEALER WHO ASSURED US THIS WAS NORMAL. SINCE THE INCIDENT, I HAVE COME TO FIND OUT THERE ARE THOUSANDS OF POSTS ON THE INTERNET REGARDING IDENTICAL PROBLEMS ON THE 2005 FORD FREESTAR, YET NO ACTION HAS BEEN TAKEN. WHILE WE CAME OUT OF THIS INCIDENT SAFELY, I CAN SEE HOW IT WOULD CAUSE TRAGIC ACCIDENTS TO OCCUR. IN THE END, WE HAVE AN ESTIMATE OF $4000 FOR THE REPAIR (1/3 OF THE PRICE WE PAID FOR THE VEHICLE AFTER DRIVING THE CAR LESS THAN 6000 MILES AND HAVING IT SERVICED METICULOUSLY IN THE INTERIM). OUR HOUSEHOLD IS STRUGGLING FINANCIALLY, AND WE DO NOT HAVE RESOURCES FOR THIS KIND OF REPAIR. WHILE WE ARE HAPPY TO BE UNINJURED, THE ECONOMIC IMPACT OF THE FLAWED TRANSMISSION IS DEVASTATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428988October 6, 2011
POWER TRAIN
DRIVING MY FREESTAR AND IT SUDDENLY LOST POWER. ENGINE STILL RUNNING, WILL NOT GO IN FORWARD OR REVERSE. ONLY NEUTRAL OR PARK. THIS HAPPENED IN A RURAL 2-LANE ROAD IN KENTUCKY. NO WAY TO GET ON THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED TO A DEALER AFTER THEY HAD CLOSED FOR THE WEEKEND. HAD TO GET A RENTAL CAR. TO GET BACK HOME TO MICHIGAN. MONDAY THE DEALER CALLED THE TORQUE CONVERTER HAD STRIPPED IT'S SPLINES COST 1379.85 FOR THE TORQUE CONVERTER, TWO SEALS, FLUID, A SCREEN AND A TRANS INSULATOR WITH LABOR. RENTAL CAR FROM ENTERPRISE 420.76 TOWING 95.00 GAS FOR THE EXTRA TRIP TO KENTUCKY AND BACK $70.00 NOT ONLY WERE WE LUCKY WE DID NOT CAUSE AN ACCIDENT BY THIS FAILURE. BUT WE WERE ABLE TO GET A TOW TRUCK WITHIN AN HOUR. THE VEHICLE HAD 85,625 MILES ON IT. NOT COVERED UNDER WARRANTY EVEN THOUGH I HAD PURCHASED AND EXTENDED WARRANTY. IT ONLY WENT TO 72,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428877October 5, 2011
POWER TRAIN
MY WIFE WAS DRIVING (35 MPH) OUR 3 KIDS TO THE DOCTOR'S OFFICE AND THE FREESTAR SUDDENLY HAD THE ENGINE REV AND LOSE ALL POWER TO THE DRIVE TRAIN. SHE WAS VERY LUCKY TO COAST TO THE SHOULDER WITH THE ROAD BEING NARROW, WINDING AND RELATIVELY BUSY. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE NEARBY 3 LANE HIGHWAY AT RUSH HOUR. TOWED TO HERB CHAMBER FORD DEALER AND SHOWED THEM THE NHTSA ACTION NUMBER FOR THIS INVESTIGATION, THEY ACTED AS IF THE PRINTOUT WAS INVISIBLE. CHARGED ME $209 TO DIAGNOSE PROBLEM WITHOUT EVEN PULLING THE PAN OFF, TWO OPTIONS WERE TO PUT IN A REBUILT TRANSMISSION FOR $3400, OR REBUILD FOR ~$2800. WENT TO AN INDEPENDENT TRANSMISSION SPECIALIST, CONFIRMED THAT IT WAS THE TORQUE CONVERTER AND FIXED FOR $2000. VERY DISTURBED THAT SUCH A MAJOR MALFUNCTION COULD HAPPEN AT 67,319 MILES, THIS COULD HAVE CAUSED A POTENTIALLY FATAL ACCIDENT HAD IT HAPPENED ON ONE OF OUR LOCAL HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428734October 4, 2011
POWER TRAIN
WAS DRIVING VEHICLE ON HIGHWAY SPEEDOMETER STARTED TO MOVE RAPIDLY IN HIGHWAY TRAFFIC, CAR STOPPED ABRUPTLY ALMOST HAVE A MAC TRUCK SLAM INTO THE REAR, TRANSMISSION WOULDN'T GO INTO DRIVE OR REVERSE. HAD TRANSMISSION REDONE AT AUTHORIZED TRANSMISSION, 1,800 DOLLARS NOTIFIED FORD CORPORATE THEY BLEW ME OFF STATED MY WARRANTY EXPIRED . OCTOBER 2011 SAME ISSUE HAPPENED AGAIN JUST PAID VAN OFF BOUGHT BRAND NEW IN JULY OF 2005 THIS CAR COST ME ENOUGH FOR 6 YEARS AND NO RECALL PLEASE HELP FORD COULD HAVE COST ME AND MY FAMILY OUR LIVES IS IT WORTH DYEING OVER A MISTAKE. JESUS..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427967September 29, 2011
POWER TRAIN
THE VAN WOULD NOT SHIFT INTO GEARS. IT HAD TO BE TOWED TO FORD DEALERSHIP SERVICE CENTER. THEY SAID TRANSMISSION IS BURNT (THEY COULDN'T FIGURE OUT WHAT CAUSED IT) AND NEED TO REPLACE THE ENTIRE TRANSMISSION WHICH WOULD COST $3300. THE VAN HAS BEEN SERVICED REGULARLY AT LOCAL FORD DEALERSHIP OIL CHANGES, CHECK UPS ETC.. AND IT HAS LESS THAN 60K MILES. AND NOW THEY ARE TELLING ME I HAVE TO REPLACE THE ENTIRE TRANSMISSION SUDDENLY? I RESEARCHED THIS ISSUE ONLINE AND THERE ARE COUNTLESS PEOPLE FILING COMPLAINTS AND CLAIMS AND LAW SUITS WITH THIS TRANSMISSION ISSUE. I CAN'T BELIEVE FORD MAKES TRANSMISSION THAT DOESN'T EVEN LAST 60K MILES AND THEY WANT CUSTOMERS TO PAY FOR THE REPLACEMENT? THERE SHOULD HAVE BEEN A RECALL OR SOME KIND OF WARRANTY COVER FOR THIS. IT'S A NONSENSE! NEVER BUYING FORD EVER AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427740September 28, 2011
POWER TRAIN
I WAS DRIVING HOME FROM WORK AT 11:00PM AND TURNED THE CORNER. LOST POWER , THE RPM'S WENT UP AND THE VAN WENT NOWHERE. NO WARNING IT JUST WENT OUT. HAD TO HAVE IT TOWED THE NEXT MORNING TO A DEALER, SAID MY TRANSMISSION NEEDED TO BE REPLACED COSTING $3500 . SAID NOTHING ABOUT PROBLEMS WITH THE FREESTAR TORQUE CONVERTER . READ ALL THE PAGES ON COMPLAINTS ABOUT THE VAN, AND HAD IT TOWED TO A TRANSMISSION SPECIALIST. NOW WAITING FOR PARTS ON BACKORDER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426632September 21, 2011
POWER TRAIN
THE TRANSMISSION FIALED WITHOUT WARNING ON THE HIGHWAY AS I WAS TRYING TO ACCELERATE THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426435September 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 70 MPH WHEN THE TRANSMISSION FAILED. THE VEHICLE WAS MERGED TO THE SIDE OF THE SHOULDER AND WAS TOWED TO HER HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426546September 20, 2011
POWER TRAIN, ELECTRICAL SYSTEM
NUMEROUS PROBLEMS WITH THIS VEHICLE. TRANSMISSION WENT OUT, REPLACED IT AND STILL HAVING ORIGINAL PROBLEM. AFTER EXITING HIGHWAY AND COMING TO COMPLETE STOP, TRANSMISSION WILL WHINE OUT IN 1ST GEAR, WILL NOT SHIFT UNLESS YOU STOP ACCELERATING. ALARM SYSTEM WENT OFF AND WOULD NOT STOP, LIGHTS WOULD NOT SHUT OFF UNLESS YOU DISCONNECT THE BATTERY. CONSISTENT PROBLEMS WITH DRIVERS SIDE VENTILATION SYSTEM (HEAT BLOWING COLD, AIR BLOWING HOT). AIRBAG WARNING LIGHT ON. PASS WARRANTY, TO TIRED TO KEEP PUTTING MONEY INTO THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425996September 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
MOISTURE DAMAGE TO POWERTRAIN CONTROL MODULE (COMPUTER SYSTEM). VEHICLE WOULD NOT IDLE, TRANSMISSION WOULD NOT SHIFT, AND ERRATIC ELECTRONICS RESULTING IN MULTIPLE WARNING LIGHTS TO GO ON AND OFF. FORTUNATELY, I WAS IN A PARKING LOT, HOWEVER, THIS COULD HAVE RESULTED IN CATASTROPHIC FAILURE IF I WAS DRIVING ON AN INTERSTATE. REPAIR SHOP STATED THAT THEY HAVE SEEN THIS SAME PROBLEM. I HAVE TO HAVE A NEW COMPUTER INSTALLED AND THE VEHICLE IS ONLY 6 YEARS OLD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426114September 15, 2011
POWER TRAIN
MY WIFE WAS DRIVING DOWN A MAIN HIGHWAY, WHEN HER FORD FREESTAR LOST ALL POWER FROM THE TRANSMISSION. SHE COASTED TO THE SIDE OF THE ROADWAY. SHE TRIED TO PUT THE VEHICLE IN ANY GEAR AND ALL THAT WOULD MOVE WAS THE RPM GAUGE. HER AND MY SON WERE LEFT STRANDED ON THE SIDE OF THE ROADWAY. THE VEHICLE HAD TO BE TOWED TO A MECHANIC SHOP, WHO TOLD US THAT THE THE VEHICLE WOULD HAVE TO HAVE A NEW TRANSMISSION AND THAT IT WOULD COST US ABOUT $3000. THIS VEHICLE HAS BEEN WELL TAKEN CARE OF SINCE WE BOUGHT IT NEW. THE VEHICLE ONLY HAS 70,000 MILES ON IT AND SHOULD NOT BE HAVING THE TRANSMISSION REPLACED. IT APPEARS FROM EVERYTHING I HAVE LEARNED THAT THIS A COMMON PROBLEM WITH THIS YEAR MODEL. MY QUESTION IS, WHY HASN'T A RECALL BEEN ISSUED ON THIS PROBLEM? NOT ONLY AM I OUT A TOW BILL AND THE COST OF A TRANSMISSION, MY FAMILY WAS LEFT STRANDED ON THE SIDE OF THE ROADWAY. THIS SHOULD NOT HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424755September 12, 2011
POWER TRAIN
ON 9/8/11 I WENT TO GET IN MY CAR TO LEAVE FROM WORK AND MY CAR WOULD NOT MOVE. IT WOULD CRANK BUT WHEN I PUT IT INTO GEAR IT WOULD NOT MOVE. AFTER TWO DAYS OF TRYING TO GET A TOW TRUCK SMALL ENOUGH TO GET INTO THE PARKING GARAGE AT WORK, MY CAR WAS TOWED TO A CAR SHOP. THE CAR SHOP TOLD ME THER WAS SOMETHING WRONG WITH THE TRANSMISSION AND THEY COULDN'T FIX IT. THEY HAD TRANSMISSION SHOP COME PICK UP THE CAR BY TOW TRUCK ON 9/12/11 AND I WAS TOLD BY THE TRANMISSION SHOP IT WAS THE TORQUE CONVERTER. AFTER LOOKING ONLINE I NOTICED THAT THIS IS HAPPENING TO A LOT OF PEOPLE THAT HAVE THIS SAME MODEL CAR. FORD IS NOT DOING ANYTHING ABOUT THIS. THIS CAR NEED TO BE RECALL AS THIS IS VERY DANGEROUS. THE TRANSMISSION SHOP TOLD ME THAT IT WOULD BE $1500.00 TO REPAIR THIS ISSUE. THERE ARE PEOPLE ALL OVER THE U.S. THAT ARE HAVING THE SAME ISSUE WITH THE 2005 FORD FREESTAR. I WILL NEVER BUY ANOTHER FORD AGAIN. WHY ISN'T FORD TAKING RESPONSIBLE FOR THESE DEFECTIVE PARTS (TORQUE CONVERTERS) THEY ARE PUTTING IN THESE VECHLES. DO SOMEONE HAVE TO GET SERIOUSLY HURT BEFORE THEY DECIDE TO DO SOMETHING ABOUT THIS. I NOTICED THAT THERE IS A CLASS ACTION LAWSUIT PENDING FOR THIS TORQUE CONVERTER ISSUE. I ADVISE YOU ALL IF YOU HAVE EXPERIENCED THE SAME PROBLEM TO COMPLAIN AND JOIN SUIT. THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424605September 10, 2011
POWER TRAIN
WHILE DRIVING IN TRAFFIC THE VAN JUST SLIPPED OUT OF GEAR. HITTING THE GAS ONLY MADE THE ENGINE REV UP. I COASTED TO A STOP. THE VAN WOULD STILL START AND RUN BUT WOULD NOT GO INTO DRIVE OR REVERSE. THE GEAR SHIFT MOVES BUT NOTHING HAPPENS. AFTER HAVING IT TOWED WE REPLACED THE TRANSMISSION SENSOR BUT IT DID NOT FIX THE ISSUE. DO NOT KNOW WHAT TO DO AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424810September 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO A COMPLAINT TO FORD MOTOR COMPANY FOR A REFUND FOR REPAIRS DUE TO A FAULTY DESIGN *TGW THE CONSUMER STATED MOISTURE WAS SEEPING INTO THE COMPUTER. THE PCM WIRE HARNESS HAD TO BE REFLASHED/REPROGRAMMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424300September 8, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 55 MPH, THE CONTACT STATED THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 32,432 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424140September 7, 2011
POWER TRAIN
BOUGHT THIS VAN USED AT 43,000 MILES IN 2010,,,CONCERNED BECAUSE TRANSMISSION HAD BEEN REBUILT...BOUGHT EXTENDED WARRANTY FOR 12 MONTH/12,000 MILES...HAD TROUBLE IN DEC. 2010 TOOK TO DEALER...THEY REPLACED SENSOR....WARRANTY WENT OUT IN FEB. 2011....HAD TO REBUILD TRANSMISSION IN 7/2011 3RD TRANSMISSION ...$1300 MY EXPENSE....TODAY THE CHECK TRANSAXLE LIGHT CAME ON AGAIN!!! ....CALLED THE FORD COMPANY....SO_O_O_O SORRY!!! CAN'T DO ANYTHING FOR YOU....53,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424197September 7, 2011
POWER TRAIN
I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. I KNOW THAT THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD THIS PROBLEM AND SOME OF THEM AFTER ALREADY HAVING IT REPLACED BEFORE. FORD SHOULD BE FORCED TO ISSUE A RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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