Ford Freestar Complaints (2007)

64 consumer complaints on file.

#10692398March 5, 2015
POWER TRAIN
REPORTED THIS INCIDENT AS IF HE LIVED IN THE US, IN FACT THIS STEP IN VANCOUVER CANADA SERCA THE BORDER WITH UNITED STATES, CAN NOT FIND WHO RECEIVES MY COMPLAINT IN CANADA, CALL TRANSPORT CANADA TRABJO IN HOURS AND NOBODY ANSWERS. NOT COMMIT ANY CRIME BUT IF I COMPLAIN I'M VERY ANGRY ESTUBO ENDANGER MY LIFE DRIVING DOWN THE HIGHWAY AT 55-60 MILES / HOUR WHEN THE CAR STOPPED ROLLING, PROBE D, 3.1, R AND DO NOT PERFORM ANY MOVEMENT, NOT PRESENT ANY NOISE OR NO LIGHT IS LIT IT, THE MOTOR TURNS ON AND SOUNDS GOOD BUT NOT MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672211January 13, 2015
POWER TRAIN
WAS DRIVING AND PULLED INTO A SHOPPING CENTER, WHEN ALL OF THE SUDDEN, THE VAN WAS NO LONGER RESPONSIVE TO THE GAS PEDAL. THE VAN COASTED TO A STOP, AND I HAD TO THEN PUSH THE CAR OUT OF MOVING TRAFFIC INTO A PARKING LOT. THE VAN ACTED AS IF IT WAS IN NEUTRAL, AND COULD BE PUSHED WHEN IT WAS IT R, N, D,1AND 3. THIS OCCURRED IN THE LATE EVENING, IN SUB-ZERO WIND CHILL TEMPERATURES AND I HAD MY 5 YEAR OLD SON WITH ME AT THE TIME. LUCKILY THE VAN WAS ABLE TO KEEP RUNNING, SO WE HAD HEAT UNTIL WE COULD GET PICKED UP. HAD THE VEHICLE TOWED TO A LOCAL MECHANIC SHOP, AND THE INITIAL VALUATION IS THE TORQUE CONVERTER FAILED DUE TO SPLINE SHAFT BEING STRIPPED, JUST LIKE IN THE PREVIOUS 2005-2005 MODEL FREESTARS. FAMILY OF SEVEN, NOW WITH NO VEHICLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650834October 28, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE HEADLAMP COVERS WERE MADE OF PLASTIC, WHICH CAUSED THE LIGHTS TO BECOME VERY DIM WHEN ACTIVATED. AFTER CLEANING THE HEADLAMP COVERS, THERE WAS A YELLOWISH TINT ON THEM THAT BECAME PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615265July 22, 2014
STEERING
STEERING KNUCKLE-WHEN DRIVING GOING TO MAKE TURNS EITHER WAY THE STEERING GETS HARD,ACTS LIKE THERE NO POWER STEERING.WAS TOLD TO SPRAY WITH WD40,DID THAT MAKES IT EASER BUT YOU HAVE TO DO IT ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576756April 2, 2014
SERVICE BRAKES
I WAS AT A COMPLETE STOP AT ELKHORN/WATT. I WAS HIT BY THE BACK WITH A FORD FREESTAR VAN, 1 ADULT DRIVING WITH 2 KIDS IN THE BACK. I GOT OUT OF MY CAR WALKED HALF TO THE BACK AND TOLD HIM TO PULL OVER AT MCDONALD'S. WE WAVED AND SHAKE HIS HEAD. I WOULD ASSUME HE WAS GOING TO PULL OVER. GREEN LIGHT HIT, CARS STARTED TO MOVE AND I TURNED ON MY BLINKER AND GO OVER TO THE MIDDLE LANE. FORD VAN DRIVER KEPT DRIVING, I NOTICED HE WASN'T GETTING OVER SO I GOT BACK INTO THE FAST LANE AND FOLLOWED HIM. FORD VAN AT THAT POINT RAN A RED LIGHT, I WAITED UNTIL LIGHT TURNED GREEN WHICH WAS A SECOND LATER. DROVE THRU RESIDENTIAL AREA, BLOWING OFF STOP SIGNS. (X4). I WAS HONKING MY HORN TO GET HIS ATTENTION AND WAVING HIM DOWN TO PULL OVER. NO RESPONSE. FORD VAN DROVE ALL THE WAY HOME. I PARKED RIGHT BEHIND HIM IN A DRIVE WAY, SO HE COULD GET OUT. WHEN I GOT OUT OF MY CAR, HE WAS YELLING AT THE KIDS TO RUN INSIDE. I WALKED UP TO HIM AT THE POINT AND SAID YOU HIT ME AND I ASKED YOU TO STOP AT THE MCDONALD'S AND YOU KEPT DRIVING. HE KEPT YELLING AT ME SAYING HE DIDN'T HIT ME THAT HE HAD TO SLAM ON HIS BRAKES. WOULDN'T GIVE ME INSURANCE CARD CAUSE HE SAID THERE WAS NO DAMAGE TO REPORT. I TOLD HIM THAT WAS NOT THE POINT, HE RAN FROM AN ACCIDENT WITH KIDS IN THE CAR. HE WOULDN'T GIVE ME HIS INS CARD UNTIL I TOLD HIM I WAS CALLING THE POLICE. MY CONCERNS: RAN FROM THE ACCIDENT RAN THRU A RED LIGHT / STOP SIGNS (WITH KIDS IN CAR) NOT SURE IF HE HAS CURRENT DRIVER LICENSES. INSURANCE CARD SHOWS EXPIRED DID HE GET CONFUSED ON BRAKE/GAS? IS THERE ANYTHING WE CAN DO? I DRIVE THAT STREET EVERYDAY, I DON'T KNOW IF HE SHOULD BE DRIVING. I DON'T KNOW HIS AGE 80? I JUST KNOW I WOULDN'T WANT HIM DRIVING BEHIND ME AGAIN. I KNOW THE KIDS FELT THE HIT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553911November 26, 2013
POWER TRAIN
TRAVELING ON THE PA INTERSTATE VAN LOST ALL POWER. TOWED NEED COMPLETE TRANSMISSION REBUILD DUE TO FAILURE OF TORQUE CONVERTER. WE WERE LUCKY WE WERE NOT HURT. THERE WAS NO WARNING AT ALL THAT THERE WAS A ISSUE. VAN IS A NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553912November 26, 2013
STRUCTURE, ELECTRICAL SYSTEM, POWER TRAIN
WATER LEAKS DOWN THE HOOD THRU THE COWL. VANS PCM HAD TO BE REPLACED. THERE IS A TSB ON THIS. POOR DESIGN OF HOOD ALLOWS WATER TO LEAK INTO COWL AND INTO THE PCM. HAD PCM REPLACED AT $500 PLUS. THIS VAN IS A NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553913November 26, 2013
ELECTRICAL SYSTEM
INTERMITTENTLY LOCKS OUT THE IGNITION CAUSED BY THE FACTORY INSTALLED ANTI-THEFT SYSTEM. NOT EVER SURE WHEN THE CAR MIGHT START. THIS VAN IS A NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553914November 26, 2013
POWER TRAIN
WITHOUT ANY WARNING THE VAN WILL JUST LOSE POWER DURING TRAVEL. THIS HAPPENS EVERY FEW DAYS. MECHANICS DON'T KNOW WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541785September 4, 2013
POWER TRAIN
PULLED IN TO DRIVEWAY TO PICK UP A PASSENGER, STOPPED AND PUT IT IN REVERSE AND BANG, THE MOTOR DIED. RESTARTED AND SAME THING. GOT IT TO GO FORWARD BUT SAME PROBLEM, STARTS FINE AND RUNS UNTIL YOU PUT IT IN GEAR, AND IT DIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524836July 15, 2013
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT HE BEGAN TO DRIVE IN REVERSE AND HEARD A LOUD BANGING SOUND. THE CONTACT STATED THAT HE PUT THE VEHICLE IN PARK AND EXIT THE VEHICLE; HOWEVER, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION .THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,423. ...UPDATED 08/22/13 *BF THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. AN INSPECTION REVEALED, THE RIGHT FRONT AXLE WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521355June 24, 2013
POWER TRAIN
TRANSMISSION FAILED WITH NO SIGNS. I AM PREGNANT AND HAD MY 3 OTHER CHILDREN WITH ME. CHECKED ONLINE AND FOUND OUT THAT FORD IS USING A FAULTY TORQUE CONVERTER/TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509350April 23, 2013
ENGINE
WHILE DRIVING ON A FOUR LANE IN CHARLESTON SC MY VAN STARTED JERKING AND I LOST ALL POWER AND FELT LIKE I WAS GOING TO HAVE A HEART ATTACK ! IT DID COAST ENOUGH TO GET TO THE SIDE OF THE ROAD. AFTER IT SAT FOR SEVERAL MINUTES IT STARTED UP FINE. BUT LET ME TELL YOU I ONLY LIVE 5 MILES FROM THE FIRST POWER SHUT DOWN BUT IT HAPPENED 3 MORE TIMES BEFORE I GOT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505489April 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE POWER TRAIN REQUIRED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505431April 2, 2013
VEHICLE SPEED CONTROL
DRIVING OUT OF TOWN ON THE HIGHWAY TRAVELING AT 55MPH AND MY VAN QUIT ACCELERATING AND QUICKLY LOST SPEED. PRESSED ON GAS PEDAL WITH NO RESULTS. WAS ABLE TO PULL SLIGHTLY OFF THE ROAD AND PUT MY CAR IN PARK, TURNED IT OFF AND TURNED VEHICLE BACK ON TO FIND IT WOULD NOT REVERSE DRIVE FORWARD IN ANY GEAR OR MOVE. CAR DOES START AND RUN BUT WILL NOT DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495991January 31, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT WATER HAD ENTERED THE COMPUTER AND THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY FILED A COMPLAINT. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472542August 27, 2012
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE PARKING THE CAR, THE ENGINE/GAS SURGED TAKING ME SLIGHTLY FORWARD UNTIL I PUT ON THE BRAKE. THE FIRST TIME HAPPENED IN MAY, BUT IT CONTINUES TO HAPPEN ESPECIALLY WHEN I AM GOING SLOWLY (PARKING ETC) BOTH IN FORWARD AND REVERSE AND HAVE THE AIR CONDITIONING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468293July 30, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ABNORMALLY WHEN IN REVERSE AND WITH THE BRAKES DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE WAS IN NEED OF MAINTENANCE AND NEEDED A TUNE UP PERFORMED. THE REPAIRS WERE PERFORMED ON THE VEHICLE BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468541July 23, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DRIVING AT HIGHWAY SPEEDS IN TRAFFIC WITH THREE CHILDREN IN THE CAR, WHEN THE TORQUE CONVERTER/TRANSMISSION FAILED WITH NO WARNING OR INDICATION OF PREVIOUS PROBLEM. VEHICLE WOULD NOT RESPOND TO ACCELERATOR. FORTUNATELY,WAS ABLE TO COAST OFF EXIT RAMP SAFELY. WOULD NOT GO FORWARD OR BACKWARD. 300 MILES FROM HOME. TOWING, CAR RENTAL AND REPAIRS. DEALER SAID RECALL NOT APPLIED TO THIS YEAR BUT SAME PROBLEMS AS PREVIOUS YEARS. FORD SHOULD FIX THIS BEFORE SOMEONE IS KILLED. THEY ARE AWARE OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466884July 21, 2012
ENGINE, VEHICLE SPEED CONTROL
VEHICLE LUNGES FORWARD AND TACHOMETER SHOWS MOMENTARY ENGINE RPMS UP TO 2500 CAUSING VEHICLE TO SURGE. USING THE BRAKE PEDAL TO CONTROL THE UNEXPECTED MOTION STALLS OUT THE ENGINE WHICH WHEN RESTARTED CAN ONLY DRIVE AT VERY REDUCED SPEED. FORD DEALERSHIP REPLACED THROTTLE BODY AND REPROGRAMMED SENSOR FOR MORE TOLERANCE AS PER NEW FORD SPECS. SERVICE ADVISOR ATTRIBUTED THE BAD THROTTLE BODY TO LOW QUALITY GASOLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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