Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10465679July 14, 2012
POWER TRAIN
THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WOULD BE AT MY EXPENSE ALONG WITH THE TOWING OF MY VEHICLE TO THEIR DEALERSHIP FROM NORTH AUGUSTA, SC WHERE IT STRANDED ME. THE ONLY OPTIONS I HAVE IS TEAR DOWN AND REPAIR OR TRADE. NEITHER OF THESE OPTIONS ARE GOOD FOR US. WE JUST PURCHASED MY HUSBANDS TRUCK AND WE ARE ON A TIGHT BUDGET. I GUESS WE WILL HAVE TO BE THE ONES TO TAKE THE HIT FOR SOMETHING THAT IS OBVIOUS TO ANYONE WHO HAS RESEARCHED IT THAT FORD IS AT FAULT AND SHOULD BE HELD ACCOUNTABLE. I HAVE TO HAVE MY VAN FOR WORK AND PERSONAL USE. I DO NOT HAVE ANOTHER VEHICLE TO GO TO WORK IN. FORD SHOULD BE MADE TO REPLACE THESE TRANSMISSIONS COMPLETELY AT THEIR COST. THESE VEHICLES ARE A DEATH TRAP WAITING TO HAPPEN. IT SHOULD NOT TAKE THIS LONG TO GET THE REPAIR PARTS TO THE DEALERS. IF THERE IS A CLASS ACTION LAWSUIT OUT THERE COUNT US IN!! I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE MAKES FORD STEP UP TO THE PLATE AND BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE VEHICLES! I WAS A LOYAL FORD OWNER BUT I AM SERIOUSLY CONSIDERING CHANGING MY PREFERENCE. FORD DO THE RIGHT THING AND HELP YOUR LOYAL CUSTOMERS OUT THAT BOUGHT YOUR VEHICLE TO TRANSPORT THEIR FAMILIES IN SINCE YOU ADVERTISED IT AS A FAMILY VAN!! NHTSA NEEDS TO DO SOMETHING AND FAST OR WE ARE GOING TO LOSE FAITH IN THE AGENCY TO PROTECT US AND OUR FAMILIES! THIS MANY POWERTRAIN AND TORQUE PROBLEMS ARE NOT A FLUKE BUT A VERY SERIOUS PROBLEM THAT NEEDS TO BE MADE RIGHT. IT'S NOT HARD TO RESEARCH THIS YEAR MAKE AND MODEL TO FIND HUNDREDS OF COMPLAINTS REGARDING THE MINIVANS SHUTTING DOWN IN THE MIDDLE OF TRAFFIC! PLEASE HELP US SOON!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465607July 13, 2012
POWER TRAIN
WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, 2012, IT SHUT OFF AGAIN IN THE MIDDLE OF ONE OF THE BUSIEST INTERSECTIONS IN NORTH AUGUSTA, SOUTH CAROLINA JUST LIKE THE LAST TIME. THIS IS THE FOURTH TIME THAT I HAVE ALMOST BEEN IN A WRECK IN MY MINIVAN BECAUSE IT JUST SHUTS OFF WITHOUT WARNING YOU. I THINK I HAVE BEEN PATIENT ENOUGH WAITING ON RECALL PARTS FOR MY VAN. RIGHT NOW I WOULDSAY THAT MY VAN IS A HAZARD TO DRIVE. THE NOT CHANGING OF GEARS CAN AND HAS HAPPENED AT A VARIETY OF SPEEDS, EVEN AT 35. EVERYONE WITH THIS VAN SHOULD BE PUT IN A RENTAL VEHICLE AT THE EXPENSE OF FORD UNTIL REPAIR PARTS ARE AVAILABLE. I NEED MY VEHICLE FOR WORK AND PERSONAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465176July 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FAILURE HAD NOT BEEN DIAGNOSED. THERE WAS RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE PART WAS CURRENTLY UNAVAILABLE AND HAS BEEN FOR THREE MONTHS. THE TECHNICIAN WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. AN AUTHORIZED DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465129July 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT WERE NECESSARY. THE CONTACT EXPRESSED CONCERN THAT THIS WOULD LEAD TO ANOTHER TORQUE CONVERTER FAILURE. THE CONTACT ALSO STATED THAT DUE TO THE WAY THE VEHICLE WAS REPAIRED, IT WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464584July 8, 2012
POWER TRAIN
I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED IT UP ON THE COMPUTER, AND THERE IT WAS. THEY COULD NOT TELL ME MUCH EXCEPT IT COULD GO UOT AT ANY TIME WITH NO NOTICE. THEY ALSO SAID THAT THEY COULD NOT EVEN HELP ME IF IT DID. I WAS ON MY OWN. AND IT DID, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT JUST STOPPED. I COULD HAVE BEEN HIT AND SOMEONE COULD HAVE BEEN HURT OR EVEN KILLED. A NICE MAN HELPED ME GET IT ACROSS 3 LANES OF TRAFFIC, PUSHING BY HAND WHERE I HAD TO HAVE IT TOWED BACK TO KENDALL FORD, I CALLED BRAD, THE MAN IN CHARGE TO LET HIM KNOW IT WAS THERE. TO DATE, JULY 7, 2012 I FINALLY GOT A CALL FROM THEM (HAD TO BUM A RIDE 160 MILES HOME AND HAVE HAD NO CAR SINCE), THEY SAID THE TORK CONVERTER WAS SO SHOT THEY WONDERED HOW I GOT THAT FAR (A LITTLE HELP FROM GOD). THEY ALSO SAID THAT IT WOULD COST BETWEEN 3 AND $4,000 TO REPAIR THE TRANSMISSION. I NEARLY PASSED OUT. FIRST PUT ME IN A CAR THAT COULD HAVE KILLED ME, THEN CHARGE ME MORE THAN THE CAR IS WORTH TO FIX IT. I KNOW FOR A FACT THAT IF THE TORK CONVERTER IS NOT WORKING PROPERLY NEITHER WILL THE TRANSMISSION. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE CONVERTER AND THE TRANSMISSION FOR USING CHEEP PARTS AND PUTTING OUR LIVES IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464571July 7, 2012
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING UP HILL. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AFTER RAIN OR BEING WASHED. INVESTIGATED AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL WITH THE POWER CONTROL MODULE GETTING WET. TODAY WHILE DRIVING ON THE INTERSTATE CHECK ENGINE LIGHT BEGAN FLASHING AND ENGINE HESITATED, THEN CHECK ENGINE LIGHT STAYED ON. VERY DANGEROUS SITUATION TO FEEL LIKE MY VAN WAS GOING TO STALL AT 70 MPH WITH MY FAMILY IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464274July 5, 2012
ENGINE, ELECTRICAL SYSTEM
AFTER DRIVING IN OR AFTER A HARD RAIN, THE ENGINE LIGHT COMES ON AND THE ENGINE RUNS VERY ROUGH AND OFTEN STOPS. HAS HAPPENED WHILE DRIVING ON HIGHWAY AT 55MPH. COWL WAS REMOVED AT DEALERSHIP TO PREVENT WATER INTRUSION IN OCT2010, BUT SAME PROBLEM STARTED HAPPENING AGAIN IN 2012... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464117July 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE ABNORMALLY LUNGED FORWARD WHILE SITTING IDLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS. 52,452.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464122July 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT HE BELIEVED THAT THE TORQUE CONVERTOR THAT WAS REPLACED UNDER THE RECALL WAS DEFECTIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE RECENTLY INSTALLED TORQUE CONVERTOR. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A REIMBURSEMENT FOR THE PREVIOUS REPAIR OR A SECOND REPLACEMENT OF THE TORQUE CONVERTER UNDER RECALL. THE CURRENT AND FAILURE MILEAGE WAS 102,586.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463600June 29, 2012
STRUCTURE:BODY
THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN THIS NEW YORK TIMES ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/04/27/AGENCY-UPGRADES-INVESTIGATION-OF-63000-FORD-FREESTAR-MINIVANS-FOR-RUST-CONDITION/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462864June 23, 2012
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY FREESTAR HOME, PULLING INTO MY COMPLEX WHEN THE BATTERY LIGHT CAME ON, THEN A SECOND LATER THE BRAKE LIGHT, THEN ALL THE POWER TO THE VAN WAS LOST. I HAD NO CONTROL, THE ENTIRE ELECTRICAL SYSTEM WENT OUT, THE ENGINE SHUT OFF, I HAD TO RUB THE VAN UP AGAINST THE CURB TO STOP IT. WHEN I GOT IT GOING AGAIN AND PARKED IN MY PARKING SPOT THE BATTERY LIGHT CAME ON AGAIN AND I LOST ALL POWER AGAIN. THE NEXT DAY I REPLACED THE BATTERY AS I WAS TOLD IT COULD BE A BATTERY ISSUE, BUT EVEN WITH THE NEW BATTERY THE LIGHT WAS STILL ON. I HAD THE ALTERNATOR AND THE BATTERY CABLES CHECKED AND IT WAS FINE. THEN I WAS TOLD IT MAYBE THE PCM WHICH IS A KNOWN ISSUE WITH THIS MODEL AND WHAT I EXPERIENCED IS THE IDENTIFIED ISSUE...THIS IS VERY SERIOUS AS I WAS BRING HOME MY FAMILY HOME AND WE JUST GOT OFF THE HIGHWAY LIKE 5-10 MINUTES BEFORE THIS THING SHUT DOWN ON ME, IF THIS WAS THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT. PLUS NOW I CAN'T EVEN DRIVE BECAUSE THE PART IS NOT AVAILABLE, IT'S ON BACK ORDER, SO THIS MUST MEAN A LOT OF PEOPLE ARE HAVING THIS ISSUE. WE NEED TO HAVE A RECALL ON THIS BEFORE PEOPLE GET HURT OR KILLED, ESPECIALLY WHEN IT'S A KNOWN ISSUE HTTP://NHTHQNWWS111.ODI.NHTSA.DOT.GOV/ACMS/DOCSERVLET/ARTEMIS/PUBLIC/PURSUITS/2009/DP/INSL-DP09004-35644P.PDF !!!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462788June 22, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE ON MAIN HIGHWAY TRAVELING 55 MPH TRANSMISSION STOPPED WORKING. ENGINE WAS RUNNING BUT WHEN ATTEMPT TO ACCELERATE NOTHING HAPPENED, MAKING FOR A VERY HAZARDOUS CONDITION. FORD WAS NOTIFIED OF RECALL AND SENT LETTER IN MARCH 2012, SAYING CONDITION WOULD BE COMPLETED BY END OF 2ND QUARTER OF 2012, BUT THEY HAVE NOT EVEN STARTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462370June 20, 2012
POWER TRAIN
WAS STOPPED AT STOP SIGN GAVE IT GAS TO TURN LEFT LOSS POWER ENGINE WAS RUNNING. ALMOST GOT HIT BY ONCOMING TRAFFIC WAS ABLE TO COAST DOWN HILL NO POWER IN TRANSMISSION. CHECKED FLUID OK. TRIED TO PUT IN REVERSE AND DRIVE NOTHING PUSHED TO SIDE OF ROAD. VERY DANGEROUS SITUATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461866June 15, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
LAST MAY I HAD A PROBLEM WITH MY FORD FREESTAR 2005 WHEN I WAS LEAVING A HIGHWAY, I STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATED, ONLY TO HEAR THE ENGINE ACCELERATING BUT THE CAR STAYING STILL. IN MARCH 2012 I RECEIVED A LETTER FROM FORD COMPANY, WHERE I WAS INFORMED OF A SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006. I VISITED TWO AGENCIES TO REPORT THE PROBLEM, IN ONE THEY TOLD ME THAT THEY HAVE TO INVESTIGATE FURTHER AND DOING THAT IT WILL COST ME $100.00. IN THE SECOND, THEY TOLD ME THAT THEY DO NOT HAVE THE NECESSARY PARTS TO SATISFIED THE SAFETY RECALL. WHAT CAN I DO?, CAN YOU COULD HELP ME TO RESOLVE THIS PROBLEM? THANKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461074June 8, 2012
SEATS, STRUCTURE:BODY
THE DRIVER SIDE WHEEL WELL IS RUSTING OUT AND THE FRONT MOUNT OF THE THIRD ROW SEAT IS DETACHING FROM THE BODY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459720May 26, 2012
SERVICE BRAKES
THE LEFT REAR CALIPER FROZE AND WORE OUT THE BRAKE AND ROTOR. THEN IN 2012 THE LEFT REAR CALIPER FROZE AND WORE OUT BRAKE AND ROTOR. AS WELL AS THE RIGHT REAR CALIPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458924May 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE TORQUE CONVERTER, THE BANNER KIT, AND VARIOUS OTHER COMPONENTS. THE TORQUE CONVERTER WAS REPLACED AT LEAST THREE TIMES. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT OFFER ANY ASSISTANCE BECAUSE THE CONTACT INSTALLED AFTERMARKET PRODUCTS. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458342May 14, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT NOTICED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000. THE DEALER REPLACED THE HYDRAULIC CONTROL UNIT AND ABS MODULE. UPDATED 06/22/12*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457578May 5, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
WAS ON A VERY BUSY HIGHWAY. THE FREESTARS DASH LIGHTS LITE UP AND WENT BACK OFF. AC CUT OFF THEN EVERYTHING STARTED WORKING AGAIN. ABOUT 30 SECONDS LATER THE FREESTAR DIED AT 65. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER. AGAIN ON MAY 5 2012 THE LIGHTS STARTED FLICKERING AND THE AC STARTED TO BLOW HARD AND IT WOULD SLOW BACK DOWN THEN THE DASH LIGHTS ABS,BRAKE,BATTERY LIGHTS WOULD BLINK ON AND OFF THEN THE FREESTAR DIED AGAIN AT 70 MPH. BRAKES DIDN'T WORK I WAS GOING THROUGH A INTERSECTION AND HAD TO USE THE E BRAKE. FREESTAR HAS DONE THIS SEVERAL TIMES OVER THE LAST MONTH I JUST HIT THE HIGH SPOTS. IT HAS HAD TEST AFTER TEST AND I'M ALWAYS TOLD A DIFFERENT STORY! I JUST WANT MY VAN FIXED BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456917April 30, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
VEHICLE LOST ALL POWER ON I 95 IN SC DUE TO TORQUE CONVERTER. IT WAS TOWED TO FORD DEALERSHIP, WE RENTED A CAR TO DRIVE HOME TO NC, OVER 350 MILES AWAY. FINALLY AFTER 5 WEEKS, OUR VEHICLE IS NOW READY TO BE PICKED UP. HOWEVER, IT NEEDED A NEW TRANSMISSION, DUE TO METAL FLAKES IN THE TRANSMISSION. IT SEEMS EVERY CAR THAT HAS THIS PROBLEM WITH A FAILED TORQUE CONVERTER NEEDS A NEW TRANSMISSION DUE TO THE METAL FLAKES. READING THE BLOGS, TRANSMISSION SPECIALISTS ARE SAYING THAT THESE METAL FLAKES ARE FROM THE TORQUE CONVERTER WHICH IS HOUSED IN THE TRANSMISSION. FORD'S RECALL LETTERS WERE NOT SENT IN A TIMELY MANNER, WE HAD ONLY BEEN GONE FOR A WEEK ON A TRIP TO FL AND WHEN WE GOT HOME & PICKED UP THE MAIL, THERE WAS A RECALL LETTER. WE SURELY NEVER WOULD HAVE TAKEN THIS VEHICLE ON A TRIP HAD WE KNOWN THIS WAS POSSIBLE. FORD REFUSES TO PAY FOR ANYTHING. I WOULD LIKE TO SEE RESEARCH DONE AS FAR AS THE TORQUE CONVERTER AFFECTING THE TRANSMISSIONS. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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