Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10476346September 19, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER FAILURE WHILE DRIVING ON THE HIGHWAY. *TGW THE CONSUMER STATED IT COST $ 2,552.53 TO INSTALL A RE-BUILT TRANSMISSION/TORQUE CONVERTER. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, STATING HE MAY BE ELIGIBLE FOR A REFUND FOR HIS OUT OF POCKET EXPENSES. THE CONSUMER CONTACTED THE DEALER ABOUT THE REFUND AND WAS INFORMED THE MAXIMUM AMOUNT AVAILABLE TO COVER THE REPAIR BILL WAS LESS THAN $ 1,500. RECALL # 12V006000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475977September 19, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND INDEPENDENTLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER TAKEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT TORQUE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE DEALER ALSO DISCOVERED SHAVINGS IN THE TRANSMISSION FROM THE TORQUE CONVERTER FAILING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE THE TORQUE CONVERTER AT THEIR EXPENSE BUT WOULD NOT COVER ANY OF THE ADDITIONAL DAMAGES. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476181September 18, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO FAILED TRANSMISSION. RECALL 12V006000. *TGW THE CONSUMER STATED HE RECEIVED A DENIAL LETTER FROM FORD REGARDING A REQUEST FOR REIMBURSEMENT. FORD STATED IN THE LETTER, THAT THEIR RECORDS INDICATED A REFUND HAD ALREADY BEEN PROCESSED FOR THE REPAIR. THE CONSUMER STATED NO REFUND WAS EVER ISSUED TO HIM. IN DECEMBER 2011, THE VEHICLE BROKE DOWN. THE CONSUMER HAD THE VEHICLE TOWED AND A DIAGNOSIS REVEALED THE TRANSMISSION NEEDED TO BE RE-BUILT AT A COST OF $3,000. THE CONSUMER PAID $525 FOR THE REMOVAL OF THE TRANSMISSION, PARTIALLY DISMANTLING IT, IN ORDER TO DIAGNOSE THE PROBLEM AND RE-MOUNTING OF THE TRANSMISSION INTO THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REMOVAL, DIAGNOSIS, TOWING AND TAX ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475696September 17, 2012
POWER TRAIN
WAS TRAVELING FROM CALIFORNIA TO WASHINGTON. STOPPED ON REST AREA.MY FREE* DID HAVE ONLY REAR GEAR ON. COULDN'T MOVE FOR SEVERAL HOURS UNTIL TRANSMISSION COOLED DOWN. DROVE VERY CAREFULLY, TRYING NOT HIT THE BRAKES, BECAUSE AS SOON AS I PUSH BRAKE PEDAL TRANNY STOPS WORKING UNTIL COMPLETELY COOLED DOWN. (HAD TO SPEND MANY HOURS ON THE ROAD BECAUSE IT IS IMPOSSIBLE TO CROSS 2 STATES AND NOT HIT THE BRAKES) FORD ISSUED RECALL IN MARCH 2012, BUT DEALERS DOES NOT HAVE PARTS TILL NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474802September 6, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO LOSING CONTROL OF THE FORWARD MANEUVERING *TGW THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED AND ACCORDING TO THE WEBSITE, HE SHOULD HAVE RECEIVED TWO OWNER NOTIFICATIONS LETTERS. HOWEVER, HE NEVER RECEIVED ANY CORRESPONDENCE REGARDING RECALL # 12V006000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473275September 1, 2012
POWER TRAIN
SHORTLY AFTER THE RECALL FOR THE TORQUE CONVERTER THE TRANSMISSION STARTED ACTING UP. IT WAS STALLING, NOT LETTING ME GO INTO REVERSE, AND MANY OTHER THINGS. THE TRANSMISSION IS DISENGAGING AND REENGAGING WHICH IS A SAFETY ISSUE. THIS PROBLEM IS BECAUSE OF THE TORQUE CONVERTER THEY HAD TO RECALL CONTAMINATED THE TRANSMISSION. I DO NOT UNDERSTAND WHY THERE IS STILL NO RECALL. THIS IS A HUGE SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476282August 31, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
RECEIVED A RECALL 11S25/NHTSA RECALL 12V006000 LAST MARCH AND FORD SEEMS TO BE DRAGGING THEIR FEET. I CONTACTED THEM THREE TIMES AND THEY WAVED ME OFF. MY WIFE IS AFRAID TO DRIVE IT. THANK YOU ..UPDATED 09-19-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473014August 30, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 10 MPH THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 104,392 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473404August 28, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF TORQUE CONVERTER IN COMPLIANCE WITH SAFETY RECALL *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472027August 23, 2012
ELECTRICAL SYSTEM, POWER TRAIN
2005 FORD FREESTAR PCM PROBLEMS. SYMPTOMS INCLUDE INTERMITTENT INCIDENCES INCLUDING VEHICLE'S FAILURE TO START, RUNNING ROUGH, IMPROPERLY ACCELERATING, REFUSING TO MOVE FORWARD/BACKWARD, AND OTHER RANDOM PROBLEMS. THE FUEL SYSTEM COMPONENTS/CAMSHAFT SENSOR/ETC, AS WELL AS THE TRANSMISSION HAVE BEEN REPLACED ON THE VEHICLE, BUT ALL OF THESE ISSUES STILL EXIST. CODES DO NOT SHOW UP ON MECHANIC'S DIAGNOSTIC COMPUTERS UNLESS THE CAR IS ACTIVELY HAVING THE PROBLEM, WHICH SEEMS TO RARELY HAPPEN. MECHANICS, INCLUDING THE LOCAL FORD DEALERSHIP, HAS NOT BEEN ABLE TO CONFIRM THE PROBLEM WITH THE PCM; HOWEVER, OUR MECHANIC DID FIND WATER IN THE COMPUTER MODULE. HE DRIED IT OUT AND RESEALED IT, IN HOPES OF RESOLVING THE ISSUES WE WERE HAVING. THE PROBLEMS HAVE CONTINUED THOUGH AND DESPITE LACK OF CODES, ALL INDICATIONS ARE THAT THE COMPUTER IS NO LONGER GOOD. ANOTHER PROBLEM IS THE FACT THAT GETTING A REPLACEMENT PCM IS NEARLY IMPOSSIBLE. THE DEMAND FOR FREESTAR RECONDITIONED COMPUTERS IS SO HIGH THAT WE'VE NOT BEEN ABLE TO FIND ONE TO REPLACE THE BAD UNIT IN THE VAN. (APPARENTLY, NEW PCM'S ARE NOT AVAILABLE AT ALL.) AFTER SEEING THE MASSIVE NUMBER OF ON-LINE COMPLAINTS WHICH ARE SO SIMILAR TO OURS, I CANNOT BELIEVE THAT FORD SHUT THE CASE REGARDING THE COMPUTER PROBLEM. IF THE DIAGNOSIS OF FAILED PCM'S IS ALMOST IMPOSSIBLE TO ACHIEVE, FORD SIMPLY CHOOSES TO IGNORE THE OBVIOUS. (READ ALL OF THE COMPLAINTS ON NHTSA.DOT.GOV.) POOR PLACEMENT OF THE PCM ON THE BACK OF THE VEHICLE WALL HAS ALLOWED WATER TO RUN OFF OF THE WINDSHIELD INTO THE UNIT, BUT FORD WILL NOT TAKE OWNERSHIP IN THIS PROBLEM. HOW MANY PEOPLE HAVE TO RISK HAVING A WRECK AND POSSIBLY DYING DUE TO WATER-DAMAGED COMPONENTS? IT IS UNFORTUNATE AND UNNECESSARY. ONE LAST QUESTION... IS IT POSSIBLE THAT THE TRANSMISSION PROBLEMS (CURRENTLY ON RECALL) BE RELATED TO THE WATER-DAMAGED PCM'S? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472030August 23, 2012
ELECTRICAL SYSTEM, POWER TRAIN
ADD-ON INFO FOR COMPLAINT #10472027. THE DATE STATED FOR THE PROBLEM WITH THE PCM WAS MERELY AN ARBITRARY START DATE FOR OUR PROBLEMS, WHICH WAS REQUIRED TO PROCEED WITH THE COMPLAINT. WE HAVE HAD CONTINUAL PROBLEMS FOR AT LEAST NEAR 2 YEARS WITH THE VEHICLE, BUT NO MECHANIC (INCLUDING FORD'S) HAS BEEN ABLE TO ACCURATELY CONFIRM THE BASIS OF SUCH ISSUES. OUR ASSESSMENT OF A DAMAGED PCM IS BASED ON RESEARCH OF ON-LINE COMPLAINTS FROM OTHER FREESTAR OWNERS WHICH SEEM TO ALMOST PERFECTLY MATCH OUR SITUATION, AS WELL AS THE FACT THAT OUR MECHANIC HAD TO REMOVE WATER FROM THE COMPUTER COMPARTMENT. CURRENTLY, WE ARE IN SEARCH OF A REPLACEMENT COMPUTER, BUT THEY ARE ALMOST IMPOSSIBLE TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471717August 21, 2012
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AS I WAS DRIVING, THE VEHICLE (2005 FORD FREESTAR) BEGIN TO JERK AS IF THE TRANSMISSION WAS CONSTANTLY DISENGAGING AND REENGAGING. ALSO, THE RPMS WOULD ESCALATE DURING THIS PROBLEM. AFTER ABOUT SIX JERKS, THE VEHICLE LOST POWER TO THE WHEELS. I COASTED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. I WAITED FOR A FEW MINUTES AND I STARTED THE VEHICLE UP AND I WAS ABLE TO DRIVE HOME. THE VEHICLE STILL JERKS. I LOOKED UP THE PROBLEM WITH A MECHANIC AND THE DIAGNOSTIC COMPUTER READOUT STATED IT WAS THE TORQUE CONVERTER OUTPUT SHAFT SPEED SENSOR. I LOOKED THE INFORMATION UP ONLINE AND DISCOVERED IT WAS INVOLVED WITH A RECALL. THIS RECALL (#12V006000) WAS SUPPOSEDLY REPAIRED ON MY VEHICLE A MONTH AGO. I CALLED FORD AND THEY SAID THAT THE RECALL WAS ALREADY PERFORMED AND THEY CAN NOT DO ANYTHING ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471526August 20, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR WAGON. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION SUDDENLY BECAME INOPERATIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO ADVISED THAT WATER HAD LEAKED ONTO THE WIRING HARNESS WHICH RESULTED IN A SHORT CIRCUIT TO THE TRANSMISSION CHIP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,847.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470493August 13, 2012
ENGINE, POWER TRAIN
CAR STALLS WHEN IT STOPS, SHUTTERING WHILE IT DRIVES, THE CAR HAS BEEN TO THE SHOP TWICE KNOW. THE SECOND TIME IT WAS LEFT OUTSIDE THE AUTO SHOP AND IT RAINED OVER NIGHT. WHEN THE MECHANICS WENT TO START IT AND LOOK AT IT THEY NOTICED THERE WAS WATER DRIPPING OUT OF OUR ECM. THEY DID SOME RESEARCH AND FOUND THAT THERE WERE DESIGN FLAWS IN THE ECM AND THAT IT WASN'T SEALED RIGHT. THERE SHOULD HAVE BEEN A RECALL BUT THERE NEVER HAS BEEN. I HAVE LOOKED ONLINE AND THERE ARE ALL SORTS OF PEOPLE REPORTING THE EXACT SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469598August 7, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT HAD RECEIVED NOTIFICATION OF STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) PRIOR TO THE FAILURE BUT WAS UNABLE TO HAVE THE REPAIRS PERFORMED BECAUSE THE DEALER CONTINUOUSLY ADVISED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468832August 1, 2012
POWER TRAIN
I WAS RUNNING SOME ERRANDS AND MY VAN WAS ACTING WIRED. IT SEEMED LIKE I ONLY HAD FIRST GEAR. I TOOK IT TO FORD DEALERSHIP, FOUND OUT ABOUT THE TORQUE CONVERTER RECALL. TORQUE CONVERTER WAS REPLACED. AT THE TIME THEY ALSO FOUND WATER IN MY TRANSMISSION. THE DID A FLUSH. IT HAS ONLY BEEN THREE MONTHS. TWO WEEKS AGO THE POWERTRAIN LIGHT CAME ON. I TOOK IT TO FORD. THEY DID A DIAGNOSTICS TEST ON IT. SAID IT WAS P0732 INCORRECT GEAR RATIO FOR 2ND GEAR DIRECT CLUTCH NOT LOCKING. WAS WAITING TO SEE IF IT WAS COVERED UNDER RECALL. YESTERDAY WE FOUND OUT IT WAS NOT 07/31/2012. SO I TOOK IT TO MY MECHANIC TODAY 8/1/2012. FIRST THING HE FOUND WAS WATER IN THE TRANSMISSION. HE HAS NO IDEA HOW THE WATER IS GETTING IN AND HAS LOOKED AT ALMOST EVERYTHING THAT COULD ALLOW IT TO ENTER. HE HAS FOUND NOTHING. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND A LOT OF COMPLAINTS REGARDING THIS ISSUE. FORD KNOWS ABOUT IT AND DOES NOTHING. IN THE MEAN TIME THEY EXPECT ME TO PAY A DEALER TOP DOLLAR TO REPLACE MY TRANSMISSION. I DID TELL MY MECHANIC WHAT I FOUND ABOUT THE PCM AND TRANSAXLE VENT ALLOWING THE WATER IN. HE IS GOING TO LOOK INTO IT AND GET BACK TO ME. I HOPE SOMEONE OUT THERE IS LISTENING TO THE CONSUMERS AND CAN GET THIS ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468685July 30, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S25/12V006000 *TGW THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE FAILURE OF THE TORQUE CONVERTER THAT FAILED PRIOR TO A RECALL BEING ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467836July 26, 2012
ELECTRICAL SYSTEM, POWER TRAIN
WAS STALLED OUT SEVERAL TIMES DURING THE MONTH OF JANUARY AND FEBRUARY OF THIS YEAR. IT WOULD JUST STOP RESPONDING. IT ACTED MUCH LIKE A TRANSMISSION GOING OUT, BUT THAT WAS NOT THE PROBLEM. AFTER MULTIPLE TOWES AND TRIPS TO THE MECHANIC TO ATTEMPT GETTING THIS VEHICLE REPAIRED, IT WAS DETERMINED THAT THE PCM HAD GOTTEN WATER INSIDE AND HAD TO BE REPLACED. I SPENT SEVERAL THOUSAND DOLLARS TRYING TO GET THIS VEHICLE TO RUN AS WELL AS IT HAD BEFORE. ONCE THE PCM ISSUE WAS DISCOVERED, IT DID RUN MUCH BETTER, BUT BY THIS TIME I HAD LOST MY FAITH IN THE VEHICLE. I CANNOT BELIEVE THAT FORD POSITIONED A COMPUTER COMPONENT WHERE WATER WOULD RUN DOWN ONTO IT, AND THEY HAVE NOT BEEN FORCED TO FIX THIS ISSUE. AS A RESULT OF ALL OF MY PROBLEMS WITH THIS VEHICLE, AFTER MANY YEARS OF BEING A FORD OWNER, I SOLD THIS VAN AND PURCHASED A CHRYSLER TOWN & COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467215July 24, 2012
POWER TRAIN
FORD RECALL SAFETY NOTICE 11S25/NHTSA RECALL 12V-006. RECEIVED LETTER DATED MARCH 2012 FOR THE TORQUE CONVERTER REPLACEMENT PARTS AVAILABLE THE SECOND QUARTER, AS OF TODAY, JULY 24, 2012 WE HAVE NOT HEARD ANYTHING FROM FORD ABOUT THE PARTS BEING AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466698July 20, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
THE CAR LOST POWER AS I WAS TRYING TO DRIVE IT. IT TOOK SEVERAL SECONDS TO GO FROM 0 TO 20MPH. THIS IS EVERY DAY. ONCE IT GETS TO 20MPH THE CAR DRIVES NORMALLY. ALSO SOMETIMES THE CAR WONT MOVE WHEN PUT IN DRIVE OR REVERSE. I HAVE TO PUT IT BACK IN PARK, AND THEN IN DRIVE OR REVERSE FOR IT TO MOVE. ALSO, WHEN I STOP AT A STOP SIGN OR A RED LIGHT, THE CAR DRIVES VERY SLOW UNTIL IT REACHES 20MPH. MY CAR IS ON RECALL BUT I WAS TOLD BY FORD THAT THE PART IS NOT YET IN STOCK. I HAVE BEEN WAITING AND HAVING PROBLEMS AND SPENDING MONEY ON THIS CAR SINCE I PURCHASED IT. I'VE BEEN WAITING MORE THAN 8 MONTHS FOR THE PART FROM FORD. THEY SAY THE CAR IS NOT DANGEROUS TO DRIVE. I DISAGREE BUT I NEED MY CAR FOR WORK. I FEEL THAT THEY SHOULD GIVE ME A REPLACEMENT. I AM STILL MAKING PAYMENTS. *TR UPDATED 08-09-12 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. IT HAS BEEN TRADED IN. UPDATED 08/09/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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