Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10046235November 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED VEHICLE BEGAN TO HESITATE THEN STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045322November 3, 2003
ENGINE AND ENGINE COOLING
MY CAR STALLS OUT. SOMETIMES WITHOUT WARNING, SOMETIMES WITH AN EXTREME HESITATION WARNING. I TOOK IT IN FOR SERVICE WHICH I SUPPOSED OXYGEN SENSOR MALFUNCTION WAS THE PROBLEM. BUT 2 WEEKS AFTER THAT I EXPERIENCED THE EXACT SAME PROBLEM. MY FIRST INCIDENT WAS ABOUT A YEAR AFTER GETTING THE CAR, THE SECOND ABOUT 6 MONTHS AFTER THAT. BUT NOW THAT THE CAR IS 3 1/2 YEARS OLD IT'S GOTTEN MUCH WORSE. (I COMPLETED INCIDENT DATE WITH A GUESS OF THE FIRST TIME - BUT AS ABOVE THERE ARE MANY INCIDENTS). IN ONE TRIP, I HAD TO PULL OF THE ROAD 3 TIMES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045326November 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LOCKS DO NOT LATCH AND SWING OPEN WHEN ROUNDING A CORNER. MUST TIE DOWN WITH BUNGEE CORD. MECHANIC SHOWS LOCKS CORRODED AND DEFECTIVE. LOCKS REPLACE FOR $350. A VERY DANGEROUS FAILURE WHICH COULD HAVE CAUSED SERIOUS INJURIES TO REAR SEAT OCCUPANTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045263November 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY CAR STALLED THREE TIMES IN A ONE HOUR PERIOD - TWICE ACCELERATING OUT OF A TOLL BOOTH, ONCE EXITING AND OFF THE HIGHWAY ONTO A SHARP RIGHT HAND CURVE. CARS SPEEDING OUT OF THE TOLLBOOTH CAME CLOSE TO HITTING ME FROM BEHIND. WHEN MY CAR STALLED OUT DURING THE RIGHT HAND EXIT, THE POWER STEERING WENT OUT, ALMOST CAUSING ME TO GO STRAIGHT INTO AN EMBANKMENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045305November 2, 2003
FUEL SYSTEM, GASOLINE
VEHICLE LOST POWER AND STALLED WHEN MAKING LONG RIGHT HAND TURN AROUND HIGHWAY ON-RAMP. THE VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 15 MINUTES, LEAVING THE CAR IN A VERY DANGEROUS POSITION, HALF WAY IN THE TRAFFIC LANE FOR AN EXIT RAMP. THIS HAS OCCURRED THREE OTHER TIMES WHILE UNDER 1/4 TANK OF GAS; HOWEVER, IT RECOVERED DIDN'T STALL COMPLETELY OR RECOVERED WITHIN A MINUTE OR TWO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045248November 1, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE HAD PROBLEMS WITH MY FORD FOCUS EVER SINCE I PURCHASED IT IN NOVEMBER 1999. NOW THE INTERIOR IS FALLING APART THE RUBBER ON THE RIGHT PASSENGER SIDE IS COMING OFF, I OPENED THE DOOR ON THE DRIVERS SIDE AND THE PANEL FELL OFF. THE CAR HAS LESS THAN 40,000 MILES THIS CAR HAS CAUSED ME NOTHING BUT TROUBLE SINCE I PURCHASED IT. I AM A PREVIOUS OWNER OF FORD PRODUCT AND WAS VERY SATISFIED WITH IT. HOWEVER, I FEEL THE FOCUS WAS NOT CHECKED THOROUGHLY BEFORE PLACING IT ON THE MARKET. THIS IS NOT THE FIRST TIME I HAVE CONTACTED YOU ALL ABOUT THIS CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045139October 30, 2003
ELECTRICAL SYSTEM:IGNITION
LIKE MANY PEOPLE WHO HAVE SENT COMPLAINTS TO THIS SIGHT, I TOO HAVE HAD SEVERAL PROBLEMS WITH MY 2000 FORD FOCUS. THE LATEST PROBLEM IS WHAT SET ME OVER THE EDGE WITH FORD THOUGH. I TRIED PUTTING MY KEY IN THE IGNITION TO START MY CAR TODAY AND IT WOULDN'T GO IN. AFTER SEVERAL ATTEMPTS, I GAVE UP AND CALLED A TOWING COMPANY. ONCE I GOT MY CAR TO A FORD SERVICE CENTER, I LEARNED THAT THE TUMBLER WAS BAD AND THE WHOLE IGNITION PIECE NEEDED TO BE REPLACED. WHAT WAS I TO DO? I NEED MY CAR TO RUN, SO AT A REPLACEMENT FEE OF $430 DOLLARS, MY IGNITION WAS WORKING ONCE AGAIN. AS SOON AS I GOT HOME, I CALLED FORD CUSTOMER SVS. AND MADE MY 2ND FORMAL COMPLAINT ABOUT THE CAR. I WAS DISMISSED AS USUAL AND DECIDED TO CONTACT YOUR SITE. AFTER REVIEWING 50 PLUS COMPLAINTS, I NOTICED THAT AT LEAST 5 ALSO COMPLAINED OF THE SAME PROBLEM THAT I HAD. HOW MANY CARS DOES THIS HAVE TO HAPPEN TO FOR THIS TO BECOME A RECALLED ITEM? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045148October 30, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE STARTER SWICTH ON MY FORD FOCUS BROKE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045021October 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT 55 MPH ON THE HIGHWAY VEHICLE LOST POWER AND STALLED. VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE FUEL PUMP FAILED. MANUFACTURER WAS INFORMED OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043891October 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON THE 12TH OF OCTOBER, I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH, WHEN THE ENGINE STARTED TO HESITATE, AND THEN FINALLY JUST STALLED OUT ALL OF A SUDDEN. I WAS IN THE 2ND LANE FROM THE LEFT ON A 4 LANE INTERSTATE, AND CARS HAD TO SWERVE AROUND ME TO AVOID A COLLISION. I HAVE DONE SOME RESEARCH, AND HAVE FOUND HUNDREDS OF SIMILAR CASES OF FUEL PUMP FAILURE ON FORD FOCUS. I THINK THIS SHOULD BE A SAFETY RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043837October 29, 2003
SERVICE BRAKES, HYDRAULIC
HAVE HAD MY FRONT BRAKES REPLACED THREE TIMES. FIRST TIME AT 11,000 MILES, SECOND TIME (ROTORS REPLACED) AT 24,000 MILES AND THIRD TIME AT 36,000 MILES. BRAKES CONSISTENTLY SQUEAL, SO LOUDLY THAT I CAN HEAR THEM OVER MY RADIO! I'VE BEEN TOLD BY THE DEALERSHIP THAT FOCUS BRAKES TEND TO BE LOUD, BUT IT DOESN'T MEAN THEY DON'T WORK. DEALER ALSO SAID THEY RECEIVED NOTICE FROM FORD THAT FOCUS BRAKES JUST "SQUEAL". I DON'T BELIEVE THIS IS TRUE AND THAT THIS SHOULD NOT BE CONSIDERED "NORMAL WEAR AND TEAR".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043742October 28, 2003
ELECTRICAL SYSTEM
FORD FOCUS SE YEAR 2000; PURCHASED NOV 1999; SINCE 1999 I'VE HAD 10 OR 11 RECALLS; A NEW TRANSMISSION INSTALLED; NOW MY CAR PERIODLY WILL NOT START, I HAVE PUT THE CAR IN THE SHOP FROM JAN 2003 TO OCT 2003 FOR THE SAME PROBLEM; DEARLER CANNOT FIND THE PROBLEM THEY GIVE ME A NEW BATTERY TO SOLVE THE PROBLEM; HOWEVER I STILL HAVE THE PROBLEM; I JUST RECENTLY GOT THE CAR OUT OCT 24 THEN ON OCT 26 STRANDED AGAIN 30 MILES FROM MY HOUSE WITH A 11 MONTH OLD BABY; CAR WOULD NOT START. ITS BACK IN THE SHOP AGAIN ON OCT 27. MILAGE ON THE CAR IS A LITTLE OVER 73,000 MILES MY WARRENTY EXPIRES 75000. IS THEIR A LEMON LAW THIS WOULD FALL UNDER. I'M SCARED TO DRIVE THE CAR WITH MY BABY. I STILL OWE ON THE CAR. WHAT CAN I DO TO RESOLVE THIS PROBLEM?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044827October 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 55 MPH ON THE HIGHWAY VEHICLE STALLED WITHOUT WARNING. DRIVER WAS ABLE TO PULL OFF THE HIGHWAY. THEN, VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043671October 27, 2003
FUEL SYSTEM, OTHER
I HAVE HAD A FUEL PROBLEM FOR OVER A YEAR. ALTERNATOR, FUEL PUMP, AND FUEL PUMP RELAY HAVE BEEN REPLACE, BUT ISSUE CONTINUES. FORD DEALERSHIP INSISTS ON REPLACING MORE PARTS WITHOUT ASSURANCE OF CORRECTING THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043676October 27, 2003
AIR BAGS
DURING A 35 MPH COLLISION THE AIRBAGS DEPLOYED AND EXPELLED GASES/POWDER BURNED MY RIGHT FOREARM. I'LL HAVE A CHEMICAL BURN SCAR FOR THE REST OF MY LIFE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10043559October 25, 2003
ELECTRICAL SYSTEM:IGNITION
WE HAVE HAD THE IGNITION FREEZE UP ON US THREE TIMES IN THE PAST TWO YEARS, THE LAST TIME BEING YESTERDAY. THE FIRST HAPPENED WHEN THE CAR HAD APPROXIMATELY 25,000 MI. (I CAN'T FIND THE ORIGINAL RECEIPTS, BUT IT IS ON FILE AT HARROLD FORD IN SACRAMENTO, CA). THE SECOND OCCURRED WHEN THE CAR HAD A LITTLE OVER 40,000 MILES (NOVEMBER OF 2002). NOW THE CAR HAS ABOUT 53,000 MILES, AND IT HAS HAPPENED AGAIN. EACH TIME, WE HAVE BEEN STRANDED AND HAVE HAD TO HAVE THE CAR TOWED. THE FIRST TIME WE WERE TRAPPED IN A PARKING GARAGE AT A MED CLINIC WITH A VERY SICK BABY. THE SECOND TIME WE WERE TRAPPED FOR THE ENTIRE WEEKEND IN LAKE TAHOE BEFORE THE CAR COULD BE TOWED TO A FORD DEALERSHIP ON MONDAY. GIVEN THE FREQUENCY OF THE REPAIRS REQUIRED ON THIS SAME EXACT ITEM, IT IS HARD FOR ME TO BELIEVE THAT THIS IS NOT A DESIGN FLAW. UNFORTUNATELY, WE HAVE TO PAY ABOUT $150 PER OCCURENCE TO FORD TO FIX IT AND AAA HAS TO ASSUME THE COST FOR TOWING THE VEHICLE AND PUTTING US UP, IF WE ARE STRANDED OUT OF TOWN (WE HAVE A AAA PLUS MEMBERSHIP). THIS DOES NOT SEEM RIGHT TO ME. HAS ANYONE ELSE REPORTED THIS SAME THING HAPPENING FREQUENTLY ON THEIR FOCUSES? I WOULD RECOMMEND THAT THIS BE INVESTIGATED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044662October 24, 2003
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WHILE APPLYING THE CLUTCH PEDAL AT 35 MPH, THE DRIVER WAS UNABLE TO ENGAGE THE CLUTCH TO SHIFT INTO THE NEXT GEAR. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY INFORMED THE CONSUMER, THAT THE CLUTCH PEDAL PIN BROKE IN HALF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043520October 24, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING ON INTERSTATE 5, IN THE GREATER SEATTLE AREA, THE ELECTRICAL SYSTEM IN OUR 2000 FORD FOCUS FAILED. DASH LIGHTS, INCLUDING THE AIR BAG LIGHT CAME ON INAPPROPRIATELY. I BEGAN IMMEDIATELY TO MOVE FROM THE LEFT TRAFFIC LANE TO THE RIGHT TO EXIT THE INTERSTATE. BEFORE I WAS COMPLETELY OFF OF THE EXIT, THE CAR DIED. I SAT FOR A COUPLE OF MINUTES THEN WAS ABLE TO RESTART THE CAR AND TRAVEL A COUPLE OF MILES TO A SAFE PARKING LOT BEFORE THE CAR AGAIN DIED. THE CAR WAS CUTTING OUT, DASH LIGHTS FLASHING ON AND OFF, THE SPEEDOMETER WOULD PEG OUT AT 140 MPH (TRAVELING AT 35), ETC. THE CAR WAS UNABLE TO RESTART. WE TOWED THE CAR TO THE FORD DEALERSHIP WHERE WE PURCHASED THE CAR NEW IN 2000. THEY DIAGNOSED THE PROBLEM AS A FAULTY, MELTED HEATER SWITCH, ALONG WITH THE WIRING HARNESS BURNING UP NEAR THE ALTERNATOR, CAUSING COMPLETE FAILURE OF THE ALTERNATOR. WIRING WAS COMPLETELY REPLACED AT THE ALTERNATOR. ALSO THE CAR NEEDED A NEW ALTERNATOR AND HEATER SWITCH. THE CAR STILL HAS LESS THAN 90,000 MILES ON IT, THIS SHOULD NOT HAPPEN WITH A 3 YEAR OLD VEHICLE! WHAT INVESTIGATIONS ARE ONGOING WITH WIRING ISSUES? WHY IS FORD NOT BEING HELD ACCOUNTABLE FOR THIS. AFTER BEING A "FORD MAN" FOR 50 YEARS, I WILL NEVER BUY ANOTHER FORD CAR. THE DEALERSHIPS SERVICE DEPARTMENTS AND CUSTOMER SERVICE DEPARTMENTS ARE CONDESCENDING AND DISRESPECTFUL. IT IS TIME THEY ARE MADE TO PRODUCE A PRODUCT THAT IS NOT DANGEROUS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043537October 24, 2003
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS ZTS: THE IGNITION CYLINDER LOCKED ON MY CAR AND MY KEY WON'T SLIDE IN. I AM GOING TO HAVE TO HAVE THE CAR TOWED AND FIXED TO THE TUNE OF ABOUT $400. THIS IS POTENTIALLY A DANGEROUS SITUATION, AND ONE THAT OCCURS FREQUENTLY FROM WHAT I'VE BEEN READING. THIS COULD HAVE HAPPENED AT ANY TIME AND IN ANY PLACE. I AM 7 MONTHS PREGNANT...WHAT IF I HAD BEEN STRANDED AND NEEDED TO GET TO THE HOSPITAL IN AN EMERGENCY? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044583October 23, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN KEY WAS INSERTED IN THE IGNITION KEY WOULD NOT GO ALL THE WAY INTO THE IGNITION SWITCH. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. MECHANIC REPLACED IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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