Ford Focus Complaints (2010)

287 consumer complaints on file.

#10596527June 5, 2014
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595772June 3, 2014
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I AM CONCERNED THAT THIS COULD BECOME MUCH MORE OF A HAZARD AS TIME GOES ON. CURRENTLY HAS 74,500 MILES ON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594742May 29, 2014
POWER TRAIN
I WAS TRAVELING AT HIGHWAY SPEED WITH THE CRUISE CONTROL SET AT APPROXIMATELY 70 MPH WHEN THE TRANSMISSION/DRIVE TRAIN WARNING LIGHT CAME ON. IT STAYED FOR SEVERAL SECONDS BEFORE TURNING OFF. I BEGAN TO LOOK FOR THE NEXT EXIT TO GET OFF AND TAKE A LOOK. AFTER ANOTHER MILE, THE SAME LIGHT CAME ON, ONLY THIS TIME, THE CHECK ENGINE LIGHT CAME ON WITH IT. THE CRUISE CONTROL SHUT OFF AND MY CAR BEGAN TO SLOW DOWN AND WOULD BARELY ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE ENGINE ALSO STARTED TO RUN VERY ROUGHLY. I STOPPED ON THE SIDE OF THE HIGHWAY AND HAD IT TOWED TO THE NEAREST FACILITY, THINKING THAT IT WAS A PROBLEM WITH THE TRANSMISSION. AT THE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY DISCOVERED THAT THE THROTTLE BODY HAD BEEN RECALLED ON SEVERAL OTHER MODELS OF FORD VEHICLES AND CALLED THEM. THEY WERE TOLD THAT MINE WAS NOT UNDER THE RECALL AND NOT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587313May 8, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584182April 22, 2014
VISIBILITY/WIPER
TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583349April 17, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LATCHES WERE CONTAMINATED WITH DUST. AS A RESULT, THE LATCHES AND POWER WINDOW SOLENOID WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583130April 16, 2014
UNKNOWN OR OTHER
SUSPECT THROTTLE BODY CONTROL. WRENCH LIGHT WARNING INDICATOR CAME ON. VEHICLE WOULD NOT ACCELERATE. COULD HERE ENGINE REV BUT WOULD NOT GO FASTER. PULLED TO SIDE OF THE ROAD. STOPPED CAR. CHECKED FLUIDS. ALL FLUIDS FINE. WAITED 10 MINUTES. RESTARTED CAR. CAR FINE. WRENCH LIGHT CONTINUES TO REAPPEAR AFTER 10 TO 15 MINUTES OF DRIVING. GOES AWAY AFTER CAR OFF FOR SEVERAL MINUTES THEN RESTARTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577625April 5, 2014
STRUCTURE:BODY
THE PASSENGER SIDE REAR DOOR (LOCK ACTUATOR) IS NOT FUNCTIONING PROPERLY AND I CAN NOT OPEN THE DOOR FROM INSIDE OR OUTSIDE (NEITHER MANUALLY NOR WITH POWER.) IF THERE EVER WAS A CAR FIRE OR SERIOUS ACCIDENT THE PASSENGER IN THE BACK OF THE CAR WOULD NOT BE ABLE TO GET OUT OR EVEN BE HELPED OUT. VERY DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576240April 1, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573659March 20, 2014
LATCHES/LOCKS/LINKAGES
MY CAR LOCKS FINE, BUT SOMETIMES DIFFERENT DOORS WILL NOT UNLOCK. IT STARTED WITH THE DRIVER'S SIDE REAR DOOR, ONE DAY IT JUST WOULDN'T UNLOCK WITH THE KEY FOB OR MANUAL. IT HAS NOW DONE THIS WITH ALL THE DOORS EXCEPT THE DRIVER DOOR. MY CONCERN IS THAT WHEN THIS HAPPENS, WHICHEVER DOOR IT IS CANNOT BE OPENED, SO WHAT HAPPENS IF I'M EITHER LOCKED OUT OF MY VEHICLE OR I'M LOCKED IN DURING A CRASH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572605March 15, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568637March 11, 2014
ENGINE AND ENGINE COOLING
NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567439March 5, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567017March 4, 2014
ENGINE, STEERING, SERVICE BRAKES
MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566842March 3, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565315February 21, 2014
STEERING, EQUIPMENT ADAPTIVE/MOBILITY
2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563586February 9, 2014
WHEELS
LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561668January 27, 2014
WHEELS
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE WOULD HEAR A GRINDING NOISE NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558482January 4, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557857December 30, 2013
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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