Ford Focus Complaints (2007)

391 consumer complaints on file.

#10507274April 5, 2013
LATCHES/LOCKS/LINKAGES
REAR DRIVERS SIDE DOOR WILL NOT LOCK. BOTH THE POWER LOCK BUTTON OR TRYING TO LOCK IT MANUALLY DO NOT WORK. I HAVE BEEN UNABLE TO LOCK THE REAR DOOR FOR ALMOST A YEAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502772March 14, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 37,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501826March 6, 2013
STRUCTURE, LATCHES/LOCKS/LINKAGES
THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499889February 24, 2013
POWER TRAIN
THE THROTTLE ON MY CAR CONTINUALLY GETS STUCK OPEN. THIS HAS BEEN HAPPENING REPEATEDLY FOR THE PAST THREE YEARS. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS AND AM PROBABLY GOING TO DIE IN A CAR ACCIDENT DUE TO THIS. I GO TO BRAKE AND MY CAR WON'T STOP. TONIGHT, 2/24, I WENT TO STOP COMING OFF THE FREEWAY AND MY CAR ACTUALLY ACCELERATED WHILE I WAS BRAKING. FORD HAS REPEATEDLY REFUSED TO FIX THIS EVEN THOUGH YOU CAN LOOK IT UP ONLINE AND SEE THAT IT HAPPENS TO ALMOST ANYONE WHO HAD THE UNFORTUNATE LUCK OF BUYING SUCH A CRAPPY CAR. FIX IT BEFORE I DIE IN A CAR ACCIDENT. I DON'T HAVE THE MONEY TO FIX IT MYSELF. IT IS BECOMING A MORE FREQUENT INCIDENT. IT HAS HAPPENED IN 2010, 2011, THE END OF 2012 AND JUST NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498552February 19, 2013
AIR BAGS
I WAS IN A AUTO ACCIDENT ON 05/18/2012, I WAS DRIVING 10 MILES UNDER POSTED SPEED LIMIT, I HAD A GREEN LIGHT AND A YOUNG GIRL AGE 17 RAN RED LIGHT I HAD NO TIME TO STEP ON BRAKES OR ANYTHING, I WAS KNOCKED OUT WHEN I CAME TOO, THE AIR BAG HAD DEPLOYED AND IT BURNED MY FACE, NOSE, I INHALED WHATEVER CHEMICALS ARE IN THE AIRBAG,IT BURNED MY THROAT ALL THE WAY DOWN, AND TO THIS DAY, MY NOSE HAS A BRUISE LOOKING SPLOTCHES AND MY NOSE BLEEDS CONSTANTLY, ALSO, I HAVE SORES IN MY MOUTH CONSTANTLY AND A BLUE BLOOD BLISTER ON MY LIP..I AM HORSE, I WAS COUGHING UP BLOOD...MY VOICE HAS NOT BEEN THE SAME SINCE THE ACCIDENT, THE YOUNG GIRL WAS SITED WITH A TICKET AND I WAS NOT, I WAS RUSHED TO THE HOSPITAL, THE AIRBAG BROKE MY STERNUM BUT I AM CONCERNED ABOUT MY LUNGS HURT CONSTANTLY AND WITH ALL THE OTHER THINGS THAT ARE STILL BOTHERING ME, I HAVE PICTURES OF MY FACE AND CHEST, PLUS THE POLICE REPORT... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496838February 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER TO BE RESTARTED. THE VEHICLE HAD TO BE PUSHED TO A GARAGE TO PARK IT. THE CONTACT REMOVED THE IGNITION TRANSFORMER CAPACITOR AND THE VEHICLE STARTED AGAIN. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496735February 7, 2013
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493112January 15, 2013
WHEELS, POWER TRAIN, SUSPENSION
2007 FORD FOCUS ST EXCESSIVE TIRE WEAR. AT 71,000 MILES THE VEHICLE IS DUE FOR THE FOURTH SET OF TIRES. GOODYEAR EAGLE GT P205/50-16 TIRES HAVE TWICE LASTED LESS THAN 25,000 MILES WHILE THE TIRES ARE WARRANTIED FOR 50,000 MILES. ALIGNMENT AND BALANCE ARE GOOD AND MAINTAINED, NO 'UNUSUAL' WEAR PATTERNS. MANY OWNERS OF THIS VEHICLE HAVE REPORTED SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490976January 4, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
DASHBOARD AND RUNNING LIGHTS GOING OUT. REPLACED BLOWN FUSE AND THEN FUSE BLOWS AGAIN. OPENING AND CLOSING THE HATCHBACK THE LIGHTS CAME ON AND THEN OFF AGAIN AND THE REPLACED FUSE WAS BLOWN. LOCATED A BUNDLE OF WIRES WITHIN A RUBBER HOSE THAT RUNS FROM THE INTERIOR ROOF HEADLINE OUTER RIM OF THE VEHICLE ACROSS TO THE INTERIOR TOP OF THE HATCHBACK. WE PULLED DOWN THIS RUBBER PROTECTOR TO FIND TO OUR COMPLETE AMAZEMENT THAT THE BUNDLE OF WIRES THAT RUN TO THE HATCHBACK BRAKE LIGHT AND THE HATCHBACK WINDSHIELD WIPER WAS BROKEN AND BURNT. THOUGHT THAT THERE WAS A POSSIBLE LOOSE CONNECTION THAT JUST NEEDED TO BE SNAPPED BACK TOGETHER, BUT ONLY TO FIND A BUNDLE OF BROKEN AND BURNT WIRES WRAPPED TIGHTLY TOGETHER, PLUS THERE WAS NO BLACK WIRING TAPE AROUND THE WIRES FOR EXTRA PROTECTION. JUST THE WIRES TIGHTLY BOUND TOGETHER. LITTLE TO NONE FLEXIBILITY FOR THE BENDING OR MOVEMENT FOR THESE WIRES. THESE WIRES ARE LOCATED IN AN AREA WHERE THERE WOULD BE MOVEMENT DUE TO OPENING AND CLOSING THE HATCHBACK. CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER. HE STATED THAT THE WIRE BUNDLE HAVE BEEN MADE SHORT IN SOME VEHICLES. OUR CONCERN:POTENTIAL FIRE HAZARD AND STILL MAYBE UNTIL FIXED; CONCERN ARE FOR OTHER INDIVIDUALS WHO MAY OWN THIS TYPE OF VEHICLE THAT MAY BE TRANSPORTING PASSENGERS (TO INCLUDE CHILDREN IN CAR SEATS) IN THE BACK SEAT (WHICH THERE IS NO BACK SIDE PASSENGER DOORS) THAT COULD HAVE A DIFFICULT TIME EXITING THIS VEHICLE SHOULD IT GO ON FIRE DUE TO THESE BUNDLE OF WIRES POSSIBLY CATCHING ON FIRE AND IGNITING THE INTERIOR ROOF HEADLINER OF THE VEHICLE. WE HAVE NOT TAKEN OUR VEHICLE INTO THE DEALERSHIP AS WE ARE WAITING ON A RESPONSE FROM FORD MOTOR COMPANY. ADDITIONALLY, THE DEALERSHIP STATED THAT WE WOULD HAVE TO PAY A PORTION TO REPAIR (WHAT WE BELIEVE TO BE A FAULTY DESIGN AND DEFECT) TO CORRECT THIS PROBLEM. PICTURES AVAILABLE. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490450December 29, 2012
STRUCTURE:BODY, AIR BAGS
12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490277December 27, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489841December 20, 2012
AIR BAGS:FRONTAL
2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG MALFUNCTION AND REQUESTS REIMBURSEMENT FROM INJURIES. *SMD THE CONSUMER STATED THE AIR BAG DEPLOYED 30 MINUTES AFTER REAR ENDING ANOTHER VEHICLE. THE CONSUMER SUSTAINED SEVERE INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10489422December 20, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487767December 8, 2012
POWER TRAIN
TRAVELING ON AN FREEWAY, I DOWNSHIFTED (MTX75, 5SP MANUAL TRANS) AND PASSED ANOTHER VEHICLE. THEN WENT TO UP SHIFT AND FOUND TRANSMISSION WOULD NOT ENTER ANY GEARS. SHIFTER WOULD MOVE SIDE TO SIDE, BUT NO UP AND DOWN INTO THE GATES. TOWED TO A REPAIR SHOP AND TORE DOWN TO FIND CAUSE. FOUND A ROLL PIN HAD FALLEN OUT/SHEARED OFF ON THE GEAR SELECTOR ASSEMBLY ON THE TRANSMISSION. RESEARCH SHOWED THIS IS A COMMON ISSUE ON THIS TRANSMISSION WITH NO FIX OR UPDATED PARTS FROM MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486005November 26, 2012
AIR BAGS
MY HUSBAND AND I WERE DRIVING ON A HIGHWAY AT ABOUT 65MPH OUTSIDE OF CLEVELAND, OHIO WHEN THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT CAUSE. WE WERE SHOCKED, BUT MY HUSBAND WAS THANKFULLY ABLE TO KEEP CONTROL OF THE CAR. THE ROAD WAS TOTALLY CLEAR THERE WAS NO REASON FOR THIS TO HAPPEN. WE WENT TO A NEARBY POLICE STATION AND THE OFFICER STATED THAT THERE WAS NO EVIDENCE OF ANY KIND OF ACCIDENT AT ALL, AND THAT THIS WAS A MANUFACTURING DEFECT IN THEIR OPINION. MY ARM AND BACK HAVE BEEN SORE AND WE HAVE NOT HEARD FROM THE FORD DEALER HOW THEY PLAN TO TAKE CARE OF THIS. I AM AFRAID THAT THE OTHER AIRBAGS ARE DEFECTIVE AS WELL. IF THIS HAPPENED ON THE DRIVER SIDE IT COULD CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485177November 19, 2012
LATCHES/LOCKS/LINKAGES
MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKED. THIS IS A SAFETY ISSUE FOR ANYONE RIDING IN THE BACKSEAT IF THEY ACCIDENTLY OPEN THE DOOR FOR WHATEVER REASON. MORE IMPORTANTLY, FOR ME, IT IS A SECURITY ISSUE IF MY CAR IS NEVER LOCKED. I HAVE LOOKED ONLINE AND SEEN MANY, MANY OTHERS WITH THIS EXACT ISSUE WITH THE SAME MAKE, MODEL, AND YEAR (AS WELL AS OTHER YEARS TOO). I LEARNED THERE WAS A RECALL FOR THIS EXACT ISSUE WITH THE '05 MODEL BUT FORD FOR SOME REASON WILL NOT TAKE RESPONIBILITY FOR THE OTHER YEARS AS WELL. IF THIS IS FORD'S ISSUE, AND NOT A ONE-TIME INCIDENT WITH MY CAR, I DO NOT NOT BELIEVE I SHOULD BE THE ONE RESPONSIBLE. THERE WAS NO ACCIDENT. I JUST HAPPENED TO NOTICE ONE DAY THAT THE DOOR DOES NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481387October 22, 2012
AIR BAGS, SEATS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481157October 19, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478337October 2, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,800.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10476544September 20, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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