Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10395620April 12, 2011
ELECTRICAL SYSTEM, STEERING
THE EVENTS LEADING UP WERE INTERMITTENTLY SPACED THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE FROM A PRIVATE OWNER IN 2004. WHEN I WOULD PUT THE KEY IN THE IGNITION THE WHEEL WOULD NOT TURN AND FEEL LOCKED I WOULD SIT FOR 10-20 MINUTES AND WORK ON IT BY PUSHING THE KEY IN HARD AND TURNING THE WHEEL AS HARD IT WOULD COME LOOSE AND THE IGNITION WOULD TURN. THIS IMPACTED MY LIFE AS A NUISANCE. RECENTLY IN DEC OF 2010 THE OCCURRENCES BECAME MORE FREQUENT TWO TO FOUR TIMES A WEEK CONSTANTLY BEING STRANDED UNTIL I COULD GET THE IGNITION AND WHEEL TO TURN. HAPPENING FREQUENTLY WHILE AT THE STORE, WORK OR SOMEWHERE AWAY FROM HOME AND AGAIN CAUSING A GREAT NUISANCE AND FRUSTRATION AS IT HAS MADE ME LATE FOR WORK SEVERAL TIMES, ALLOWED ME TO BE VULNERABLE IN SITUATIONS THAT COULD HAVE BEEN AVOIDED WITH PROPER RECALL. THEN AROUND DEC 20TH 2010 THE IGNITION STOPPED WORKING. I WAS AT WORK LEAVING FOR THE DAY AND I SAT THERE FOR OVER AN HOUR, NOT KNOWING ANY OF THIS WAS A NORMAL RECURRENCE WITH OTHER FORD FOCUS OWNERS. AFTER WORKING ON THIS MYSELF I HAD TO CONTACT MY SPOUSE TO COME AND TRY AND HE WAS UNSUCCESSFUL AS WELL. I HAVE KEPT UP THE MAINTENANCE ON MY FOCUS AND IT IS IN VERY GOOD CONDITION FOR THE YEAR. CURRENTLY IT HAS NOT BEEN FIXED ONLY TOWED TO MY HOME RESIDENCE. THE COST IS SO HIGH FOR THE IGNITION REPLACED I HAVE BEEN GIVEN ESTIMATES OF $500 PLUS EXTRA FOR TOWING. THIS COST COMES AFTER MONTHS PREVIOUS I HAD REPLACED THE RADIATOR TANK AT A $400 COST. THIS CAR SEEMS TO HAVE SOME OF THE HIGHEST AMOUNT OF RECALLS AND SERVICE BULLETINS AND I DO NOT UNDERSTAND HOW THE MAIN POWER TO THE CAR, THE IGNITION, IS NOT SEEN AS A HAZARD TO THE PUBLIC WHO PURCHASED THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393517March 28, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL INTERMITTENTLY WITHOUT WARNING. THE DEALER MADE THREE ATTEMPTS TO REPLACE THE FUEL PUMP HOWEVER, THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE FAILURE BEGAN FIVE MONTHS AGO AND THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT MILEAGE WAS 65,622 AND THE FAILURE MILEAGE WAS 63,739. UPDATED 5/2/11 *CN UPDATED 05/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390107March 14, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER PURCHASING CAR WITH 62K MILES ON IT, I DISCOVERED A COOLANT LEAK THE NEXT DAY. THIS LEAK HAS GOTTEN WORSE OVER THE LAST WEEK. A SEARCH OF DIFFERENT INTERNET SITES FOUND AT LEAST 15 REPORTS OF THE THERMOSTAT HOUSING COMING LOOSE/BREAKING LOOSE FROM ITS POSITION AGAINST THE ENGINE BLOCK. THIS IS WHERE THE LEAK IS COMING FROM ON MY CAR, AND THE DESCRIPTION IN AT LEAST ONE OTHER CASE APPEARS TO BE IDENTICAL TO MY OWN LEAK. THE DESCRIPTIONS FOUND ONLINE RANGE FROM NEARLY IMMEDIATELY AFTER PURCHASE TO APPROXIMATELY 1 YEAR AFTER PURCHASE. THIS LEAK IS SEVERE ENOUGH TO GENERATE A 2FT WIDE BY 4FT LONG PUDDLE OF COOLANT IN APPROXIMATELY 12HOURS. CONTINUOUS LEAK EVEN AFTER CAR HAS SAT FOR GREATER THAN 12 HOURS RULES OUT A FAILURE ONLY WHILE UNDER PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383632February 14, 2011
ELECTRICAL SYSTEM
THE IGNITION ON THIS CAR HAS BEEN REPLACED ALREADY BY THE FIRST OWNER. WELL, THE KEY CANNOT NOT BE REMOVED FROM THE IGNITION. NOW THE KEY HAS BROKEN OFF IN THE IGNITION. THE KEY STUB CAN BE REMOVED AND THE ENGINE WILL STILL RUN. THIS MORNING I MOVED THE 01 FOCUS AND I SHUT OFF THE CAR AND TOOK THE KEY OUT BUT THE SHIFTER WAS STILL IN DRIVE. I LOCKED THE DOOR, WALKED BEHIND THE CAR AND IT ROLLED BACKWARDS INTO ME. LUCKY MY NEIGHBOR WAS THERE TO HELP ME STOP THE CAR. THERE ARE MANY COMPLAINTS FROM OTHER FOCUS OWNERS REGARDING THE FAILURE OF THE IGNITION SWITCHES AND FORD WILL NOT RECALL THE CAR AND FIX THIS DANGEROUS PROBLEM. THANKS FOR ANY HELP IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380899February 6, 2011
ELECTRICAL SYSTEM
INTERIOR DASHBOARD LIGHTS WENT OUT, ALSO NOTICED EXTRIOR REAR LIGHTS WENT OUT. REPLACED FUSES, BLEW NEW FUSES IMMEDIATELY SO SOME SORT OF SHORT IN THE ELECTRICS. WIRING ON HATCH LID APPEARS TO BE FRAYED. WE HAVE FOUND A RECALL FOR THIS FOR THE 2000 VERSION OF THIS CAR BUT NOT THE 2001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380040February 2, 2011
STRUCTURE:FRAME AND MEMBERS
HI, I RECENTLY WENT TO A FORD DEALERSHIP TO GET AN OIL CHANGE ON MY 2001 FORD FOCUS, SO WHEN THEY LIFTED MY CAR UP TO CHANGE THE OIL THEY NOTICED SOMETHING THAT WAS A MAJOR PROBLEM, MY FRONT SUBFRAME HAD ABOUT A HALF A FOOT DIAMETER HOLE IN IT BECAUSE IT HAD COMPLETELY RUSTED OUT, IT WAS ALL CORRODED AND THEY SAID THAT IF I HAD HIT A POT HOLE IN THE ROAD THAT IT COULD HAVE BROKEN IN HALF AND THE FRONT END WOULD FALL STRAIGHT TO THE GROUND BECAUSE THE FRONT SUBFRAME HOLDS UP THE WHOLE FRONT OF THE CAR. I THINK THIS SHOULD BE A RECALL BECAUSE THIS IS A MAJOR SAFETY RISK TO ALL DRIVERS OF SOME FORD FOCUS BECAUSE THEY MAY NOT KNOW ABOUT THIS, BECAUSE I WOULD HAVE NEVER KNOWN ABOUT THIS UNLESS THEY HAD TOLD ME AT THE DEALERSHIP. I CAN SEND SOME PICTURES OF THE SUBFRAME IF YOU LIKE. I JUST WANT TO MAKE SURE NO ONE GETS SERIOUSLY INJURED BECAUSE OF THIS FRONT SUBFRAME RUSTING AWAY, I WAS TOLD BY FORD THAT THE FRONT SUBFRAME SHOULD LAST THE LIFE OF THE CAR, BUT APPARENTLY THAT WASN'T THE CASE FOR MINE. I AM GETTING IT REPAIRED AS SOON AS POSSIBLE BECAUSE OF THE SAFETY RISK IT CAN CAUSE. THANK YOU FOR YOUR TIME READING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379598January 30, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING DOWN THE HIGHWAY OUR CHILDREN ROLLED DOWN THE BACK POWER WINDOWS AND THEY WOULD NOT GO BACK UP - SWERVED INTO OTHER LANE TRYING TO CONTAIN THE SITUATION BECAUSE OF THE NOISE FROM THE TRAFFIC HAS TO EXIT THE HIGHWAY IMMEDIATELY TO NOTE THAT THE WINDOWS WOULD NO LONGER GO UP - HAD TO MANUALLY PUSH THEM UP TO KEEP THEM UP - ALTHOUGH WHILE DRIVING THEY WILL GO BACK DOWN - WHICH CAUSE A JUMP IN REFLEXES. TO TEMPORARILY FIX THE PROBLEM WE HAVE APPLIED DUCT TAPE. ALSO WHEN IT RAINS THERE IS NOW WATER ACCUMULATING ON THE PASSENGER FLOOR BOARD AND SPREADS TO THE BACK SEAT FLOOR BOARD - HAS DOOR SEALS CHECKED AND WILL REPLACE ALTHOUGH THIS IS A REAL HEALTH CONCERN BECAUSE OF RUST AND MOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379360January 27, 2011
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY FOCUS NOW FOR ONLY ABOUT 3 YEARS, & HAVE HAD MORE PROBLEMS THAN I HAVE HAD WITH ANY OTHER VEHICLE I HAVE EVER OWNED BEFORE, COMBINED. FORD FOCUSES FROM THE YEARS 2000-2003 HAVE AN APPARENT IGNITION PROBLEM, AND I AM ONE OF THE UNFORTUNATE OWNERS TO BE LEFT STRANDED BY THIS ISSUE. I AM COMPLETELY ASTONISHED THAT PRACTICALLY EVERY SINGLE FOCUS OWNER HAS HAD THIS PROBLEM & YET THE IGNITION HAS NOT BEEN RECALLED! I HAVE HAD 2 OTHER RECALLS ON MY VEHICLE, BOTH VERY STUPID TRIVIAL ITEMS WHICH HAS NEVER AFFECTED ME IN THE SLIGHTEST. I AM VERY CLOSE TO JUST SCRAPPING THIS VEHICLE, & I AM POSITIVE I WILL NEVER BE PURCHASING ANOTHER FORD EVER AGAIN. IT DISGUSTS ME THAT SOMETHING THAT SEEMS LIKE IT WAS MADE TO BREAK... SOMETHING THAT LEFT ME STRANDED & WITHOUT A CAR FOR OVER 2 WEEKS NOW... IS ALSO SOMETHING THAT EVERY OTHER FOCUS OWNER HAS HAD TO REPLACE OUT OF THEIR OWN POCKET. HOW HAS THIS ISSUE NOT BEEN RESOLVED BY FORD YET?!?!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378657January 25, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING 5 MPH AND APPLYING THE BRAKES FOR A TRAFFIC STOP WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE WOULD OCCUR INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE DEALER ADVISED THE CONTACT THAT THERE WAS A LEAK IN THE PCV HOSE. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE) THAT COULD POTENTIALLY BE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378433January 24, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS ZX3 (NA). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL SYSTEM STALLED AND HE WAS UNABLE TO MOVE THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL WAS NOT BEING PUMPED TO THE ENGINE WHICH CAUSED THE FAILURE; THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE AND ADVISED HIM THAT HIS VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373749January 2, 2011
AIR BAGS:FRONTAL
I OWN A 2001 FORD FOCUS. I WAS IN STOP AND GO TRAFFIC ON A ROAD NEAR MY HOUSE WHEN I ACCIDENTALLY BUMPED THE PERSON IN FRONT OF ME. BOTH MY PASSENGER AND MY DRIVER'S SIDE AIRBAGS DEPLOYED, SMASHING MY WINDSHIELD! THE OFFICER THAT REPORTED TO THE SCENE SAID THAT THERE WAS NO WAY I WAS GOING FAST ENOUGH FOR THEM TO DEPLOY BECAUSE I HAD BEEN SITTING IN THE TRAFFIC FOR A WHILE AND WE WERE MERELY ROLLING. THERE WAS NO DAMAGE TO THE FRONT OF MY CAR OR TO THE BACK OF THE OTHER PERSON'S CAR SO I FEEL THAT THE AIRBAGS PROBABLY SHOULD NOT HAVE GONE OFF. IS IT POSSIBLE THAT THIS IS A DEFECT?? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10373628December 31, 2010
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
THE IGNITION WILL NOT TURN WITHOUT LARGE AMOUNTS OF SPRAY LUBRICANT AND PUMMELING THE KEY WHILE IN THE IGNITION TO CAUSE THE TUMBLERS IN THE CYLINDER TO FALL INTO PLACE. THIS IS A MAJOR SAFETY ISSUE, BECAUSE IT HAPPENS WITHOUT WARNING, AND RIGHT NOW, DURING THESE EPIC BLIZZARDS WE ARE EXPERIENCING, IT HAS CAUSED ME TO BE IN DANGER. THIS PROBLEM IS COMMON AMONG OWNERS OF THIS VEHICLE. MANY PEOPLE HAVE DEVELOPED WAYS TO TEMPORARILY FIX IT SINCE THEY DON'T HAVE MONEY AVAILABLE FIX THIS UNEXPECTED SAFETY ISSUE, WHICH IS NOT PART OF PREVENTATIVE MAINTENANCE OF AN AUTOMOBILE.... WHILE OTHERS HAVE OPTED TO JUST GET THE CAR TOWED TO A DEALERSHIP, WHICH REPLACES THE IGNITION ASSEMBLY WITH THE SAME FAULTY PARTS, AND THEN CHARGES UP TO $500. THIS IGNITION NEEDS TO BE RECALLED BY FORD, AND IT NEEDS TO BE REPLACED FREE OF CHARGE WITH A RELIABLE IGNITION ASSEMBLY. THIS MORNING, AFTER HAVING TO FIND OTHER TRANSPORTATION TO WORK FOR TWO DAYS, I FINALLY DEDICATED THREE HOURS TO GETTING THE IGNITION TO TURN. I HAD TO LEAVE THE KEY IN THE IGNITION, BECAUSE I CANNOT AFFORD TO LOSE MY JOB BY BEING ABSENT OR TARDY. I AM IN AN INITIAL PROBATIONARY PERIOD AT MY JOB, AND I THINK IT GOES WITHOUT SAYING THAT IF I HAD ENOUGH MONEY TO FIX FORD'S MISTAKES, I WOULD PROBABLY JUST GO AND BUY A DIFFERENT CAR ALTOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373502December 30, 2010
SUSPENSION:FRONT
2001 FORD FOCUS SE, VIN [XXX], 62000 MI. - BOTH FRONT COIL SPRINGS ARE BROKEN, MANY PEOPLE HAVE HAD THE SAME PROBLEM AND FORD ONLY ISSUED EXTENDED WARRANTY NUMBER 03M02 FOR 1999/2003 MODEL YEARS. I HAVE HAD THE CAR FOR ALMOST 2 YEARS AND NEVER RECEIVED ANY INFO FROM FORD ABOUT THE PROBLEM. SPRING BREAKS AND RUBS AGAINST TIRE AND CAUSES BLOW OUT. FAULTY SPRINGS. FORD ADMITS DEFECT BUT SAID I WAS PAST WARRANTY DATE AS OF 09/26/2010 THEY WOULD NO LONGER COVER THE PROBLEM - DISGRACEFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373291December 29, 2010
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
I AM THE ORIGINAL OWNER OF A 2001 FORD FOCUS PURCHASED IN MOORESVILLE NC THE VIN IS #[XXX]. THE FUEL PUMP HAD TO BE REPLACED. THE PUMP IS THE SAME ONE DESCRIBED IN THE FORD EXTENDED COVERAGE PROGRAM03N01 DATED 2003 AND SUPPLEMENTS 1 & 2 DATED JANUARY 2004. FORD SAID MY WAS NOT COVERED UNDER THE PROGRAM BECAUSE IT WAS BUILT IN AUG. 2001 AFTER JUNE 13, 2001 CUT OFF. THE CAR WAS BUILT IN THE WAYNE ASSEMBLY PLANT, THE LOCATION OF THE FUEL PUMPS THAT FAIL. AFTER MORE SEARCH ON THE INTERNET , MY HUSBAND FOUND A TECHNICAL SERVICE BULLETIN ARTICLE #04-5-6 DESCRIBING THE PROCEDURE FOR INSTALLING A NEW DESIGN FUEL DELIVERY MODULE IN THE 2001-2002 FORD FOCUS. UNDER THE ISSUE IT STATES: THERE IS A NEW DESIGN FUELED DELIVERY MODULE AVAILABLE FOR SERVICE ON 2000-2002 FOCUS BUILT BEFORE 12/31/2001 AT WAYNE ASSEMBLY PLANT AND BUILT BEFORE 2/13/2001 AT HERMOSILLO PLANT. THE FORD MOTOR COMPANY SAID THAT MY DOES NOT QUALIFY FOR THE EXTENDED COVERAGE PROGRAM AS IT WAS BUILT IN AUG. 2001. WE THINK THAT BECAUSE THE CAR THIS THE PUMP DESCRIBED IN THE BULLETIN, WAS BUILT AT THE WAYNE ASSEMBLY PLANT WITHIN 2 MOS. OF THE JUNE 13, 2001 THAT FORD COULD HAVE COVE THE REPAIR BUT THE COMPANY WILL NOT. THIS IS AN $800 REPAIR. THE STEERING COLUMN LOCKING KEY CYLINDER IS ALSO IN NEED OF REPLACEMENT AGAIN. I NEED TO TURN THE KEY MANUALLY BACK TO A NEUTRAL POSITION FOR THE ENGINE TO RUN AFTER STARTING THE CAR. THIS IS THE THIRD LOCKING CYLINDER THAT I HAVE HAD INSTALLED IN MY CAR. I THINK FOUR CYLINDER IS A LITTLE MUCH FOR A 9 YEAR OLD CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373129December 29, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2001 FORD FOCUS. CONSUMER STATES FAULTY FUEL PUMP *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE BEGAN SURGING TO THE POINT WHERE SHE HAD TO PRESS THE ACCELERATOR ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE WAS STILL BARELY MAINTAINING POWER TO GET OUT OF THE WAY OF TRAFFIC. THE FUEL FILTER WAS REPLACED AND SHE WAS ABLE TO GET THE VEHICLE BACK ONTO THE HIGHWAY. AS SHE BEGAN TO DRIVE, THE VEHICLE BEGAN TO SURGE AGAIN AND FINALLY THE VEHICLE SHUT OFF. AFTER DOING SOME RESEARCH, THE CONSUMER DISCOVERED THE VEHICLE WAS BUILT USING A FAULTY FUEL PUMP WHICH WAS FOUND TO BE A SAFETY ISSUE. NHTSA REQUIRED FORD TO ISSUE A CSP 03N01 WHICH REPLACED THE FUEL DELIVERY MODULE. THE CONSUMER STATED HER VEHICLE SHOULD HAVE BEEN INCLUDED, BUT BECAUSE THE VEHICLE WAS BUILT TWO MONTHS AFTER THE END OF THE CSP PRODUCTION DATE RANGE FORD WOULD NOT REPLACE THE FUEL PUMP FREE OF CHARGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370729December 15, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FORD FOCUS 2001. IGNITION LOCKS UP REQUIRING NEW TUMBLER. KEY WON'T TURN IN THE IGNITION. THE CAR WON'T START NOR CAN YOU GET IT IN NEUTRAL TO PUSH IT OFF THE ROAD. IT IS A KNOWN DEFECT BUT NOT REMEDIED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369052December 3, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE WAS PARKED WHEN THE CONTACT ATTEMPTED TO TURN THE IGNITION ON BUT IT WOULD NOT RESPOND. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368361November 30, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, HE HEARD NOISES. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE LEFT REAR COIL SPRINGS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A PROBLEM WITH THE HEADLIGHT LENSES WHICH BECAME FOGGY OVER TIME. THE DEALER STATED THAT THEY HAD CHANGED HEADLIGHT MANUFACTURERS BECAUSE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 81,800. UPDATED 1/19/2010 *CN UPDATED 03/25/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358711October 1, 2010
LATCHES/LOCKS/LINKAGES, SEATS, VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE PASSENGER SIDE DOORS WOULD NOT OPEN. THERE WAS A RECALL FOR THE UNLATCHED DOORS THAT WAS REPAIRED BY THE DEALER; HOWEVER, THE FAILURE HAS OCCURRED AGAIN. THE DRIVE SIDE AND REAR RIGHT PASSENGER WINDOWS HAVE FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HER THAT THE PLASTIC CLIP THAT HOLDS THE WINDOWS TOGETHER WAS BROKEN AND TO CONTACT THE MANUFACTURER REGARDING THE REPAIRS. THE DRIVER SEAT WOULD NOT MOVE BACK AND FORTH BECAUSE THE SEAT HANDLE WAS STRIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358453September 30, 2010
VEHICLE SPEED CONTROL, SEAT BELTS, SUSPENSION, SEATS, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT SHE EXPERIENCED NUMEROUS ISSUES WITH THE VEHICLE WHICH INCLUDED THE PASSENGER SIDE STRUTS WHICH HAD TO BE REPLACED TWICE. THE VEHICLE WOULD SIT SIDEWAYS WHEN PARKED. THE BACK OF THE FRONT PASSENGER SEAT WOULD NOT LOCK INTO PLACE, SO IT SLID FORWARD WHILE THE VEHICLE WAS IN MOTION. THE HEADLIGHTS WERE TOO DIM AND DID NOT PROVIDE ADEQUATE LIGHTING ON THE ROAD. THE FRONT DRIVER'S SIDE SEAT BELT ALARM WOULD RING ALTHOUGH THE SEAT BELT WAS ENGAGED AND THE LATCH WOULD ALSO POP OPEN SUDDENLY AT TIMES. THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING AND WOULD ACCELERATE SUDDENLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REPAIRS WOULD HAVE TO BE PERFORMED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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