Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10679711January 29, 2015
STRUCTURE:BODY, POWER TRAIN
I WAS ENTERING A CAR PORT THAT HAS A SLIGHT 2 DEGREE DOWNWARD SLOPE TO THE FRONT OF THE CAR PORT. THE VEHICLE'S ENGINE SEEMED TO ACCELERATE SLIGHTLY WHILE DEPRESSING THE BRAKE AND GO THROUGH THE CAR PORT FRONT OVERHANG. THE CURRENT DRIVING CONDITIONS ADEQUATE (THE WEATHER -VERY COLD, SNOWING BUT CARPORT WAS CLEAR UNDERNEATH) BEFORE AND SINCE THE REPAIR THE TRANSMISSION SEEMS TO HESITATE TO ENGAGE MOMENTARILY ON DECELERATION AND ACCELERATION OPERATIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679580January 28, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY JERKED FORWARD WITHOUT WARNING WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ON THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679454January 28, 2015
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
EVERY RECALL EVENT FOR MY 2013 FORD FOCUS, I HAVE ENCOUNTERED. AFTER A YEAR AND HALF OF CONTINUED TRIPS TO AND BEING WITHOUT MY CAR FOR SERVICE. THE TRANSMISSION ISSUES STILL NOT RESOLVED ALONG WITH THE ELECTRICAL ISSUES. THE STEREO DISPLAY GOES BLANK, AT TIMES SHOWS INCORRECT DATE AND CLOCK JUMPS TO DIFFERENT HOURS. THE CAR LUNGES FORWARD WHEN YOU GET TO ABOUT 25 TO 30 MPH OR HESITATES WHEN YOU EXCEL. WHEN YOU PUT IN PARK IT WILL LUNGE FORWARD OR ACT LIKE YOU'VE POPPED THE CLUTCH EVEN WHEN BRAKE IS ON. IT SHUDDERS, HAS BUMP & BANG NOISES, LUNGES, SUSPENSION NOISES. I CAN FEEL BUMPING/THUMPING UNDER MY FEET WHEN TURNING CORNERS. HAVE HAD ISSUES WITH THE GAS TANK ASSEMBLY AND FUEL SYSTEM GAUGE (THIS PART HAS BEEN FIXED) CONTINUED ISSUES WITH THE DIGITAL PANEL, INTERMITTENT ERRATIC CLUSTER RADIO, CLOCK AND SYNC ISSUES THAT THE SERVICE DEPARTMENT CANNOT DUPLICATE. WHEN I HAVE ISSUES WITH THE DIGITAL PANEL, I TAKE A PICTURE. ONCE I TURN VEHICLE OFF AND BACK ON IT SOMETIMES CLEARS IT UP. I'VE COMPLAINED ABOUT TIRES NOISES AND RIDE, THEY SAY TIRES ARE FINE. I WENT TO THE DEALERSHIP TO JUST TRADE IT IN AND THE DEALER SUGGESTED I CONTACT FORD MOTOR TO HAVE THEM BUY IT BACK. I HAVE PLACED A COMPLAINT ON THE FORD WEBSITE, BUT HAVE YET TO RECEIVE A RESPONSE. I AM AFRAID TO DRIVE THIS VEHICLE BUT HAVE NO OTHER CHOICE. DO I HAVE TO RUIN MY CREDIT BY JUST DROPPING MY VEHICLE OFF AND WALKING AWAY FOR THEM TO TAKE BACK. FORD MOTOR COMPANY DOES NOT MAKE IT EASY TO TALK TO SOMEONE REGARDING MY VEHICLE. THEY SHOULD BE MORE ACCESSIBLE NOW BEFORE SOMETHING TRAGIC HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678987January 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO ACCELERATE AND MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REBUILT AND SEALED THE TRANSMISSION. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,815.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678761January 25, 2015
POWER TRAIN
WE HAVE A 2013 FORD FOCUS AND WHILE WE LOVE THE CAR, THERE IS A HUGE SAFETY CONCERN WITH THE TRANSMISSION. WE HAVE BEEN BACK AND FORTH WITH MULTIPLE FORD DEALERSHIPS (4 RENTAL CARS) TRYING TO RESOLVE WHY OUR CAR HAS BEEN STUTTERING AND JERKING IN LOW GEAR. WE HAVE YET TO HAVE ANY ANSWERS WITH THE PROBLEM. THE CAR IS UNDER FULL WARRANTY PLUS FORD'S PREMIUM WARRANTY THAT COVERS AN EXTRA 500 COMPONENTS OF THE CAR. FORD HAS VERIFIED THE STUTTERING PROBLEM YET REFUSES TO FIX IT BECAUSE THE STUTTERING DOES NOT MEET "THEIR STANDARDS". APPARENTLY OUR CAR IS STUTTERING AT 170 RPM AND IT NEEDS TO BE AT LEAST 250 RPM IN ORDER FOR THEM TO FIX IT. WHAT?! I ASSUME THEY CAN NOT PUT A NEW TRANSMISSION IN BECAUSE ALL OF THEIR TRANSMISSIONS DO THE SAME THING! WE WENT IN TO TRY AND SPEAK TO SOMEONE HIGHER UP ON THE ORGANIZATIONAL CHART. WE WERE GIVEN A SALESMAN (GO FIGURE) WHO WAS TRYING TO SELL US A FORD FUSION FOR DOUBLE THE AMOUNT OF MONEY WE ARE PAYING NOW! WE HAVE NO WHERE LEFT TO TURN FOR HELP. PLEASE HELP US AND EVERYONE THAT HAS THE SAME PROBLEM. IM AFRAID OF MY FIANC ENDING UP IN AN ACCIDENT BECAUSE THE CAR STUTTERS TOO MUCH AND WILL NOT GET ACROSS THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678677January 24, 2015
POWER TRAIN
THE SHIFTING ON THIS 2013 FOCUS HAS HAD THE USUAL JERKING, SHUDDERING, SUDDEN BURSTS WHEN ACCELERATING THROUGHOUT THE TWO YEARS OF OWNERSHIP. IN NOVEMBER 2013 WHEN ACCELERATING ON THE HIGHWAY, I WAS UNABLE TO MERGE INTO TRAFFIC UNTIL I LET UP ON THE GAS AND TRIED AGAIN STEPPING ON THE GAS. IT HAPPENED AGAIN WHEN CHANGING LANES WHEN IT WOULD NOT ACCELERATE. TOOK IT IN AND A NEW CLUTCH WAS INSTALLED. IT HAS BEEN IN TO RE-PROGRAM SINCE THEN AND IN BETWEEN RE-PROGRAMMING HAVE PUT UP WITH THE ISSUES BECAUSE YOU ARE TIRED OF WASTING TIME AT THE DEALER GETTING THE SAME RE-PROGRAMMING DONE ONLY TO HAVE IT DONE AGAIN. JANUARY 22, 2014 UPON TURNING THE CORNER LOST CAPABILITY OF BEING ABLE TO SPEED UP BEYOND 12 MILES PER HOUR. CAR CURRENTLY IN SHOP AND DEALER HAS SAID CLUTCHES WERE BAD AND WAITING FOR PARTS TO REPAIR. THERE WERE NO WARNING LIGHTS OF SOMETHING WRONG ON THE DASHBOARD. LUCKILY, I WAS CLOSE TO HOME AND THIS OCCURRED AT A REASONABLE HOUR TO GET IT INTO THE DEALER. I HAVE CALLED FORD THREE TIMES WITHOUT A RESOLUTION. I BELIEVE THIS VEHICLE IS UNSAFE SINCE I DO NOT KNOW WHEN THIS WILL HAPPEN AGAIN. IT IS ALSO GOING TO COST ME TO TRADE THIS VEHICLE IN TO ANOTHER COMPANY SINCE THEY ALL KNOW OF THE FOCUS PROBLEMS. I DO NOT WANT ANOTHER FORD. FORD HAS SAID THAT THE ENGINEERS ARE WORKING ON THIS BUT I HAVE HAD THIS VEHICLE FOR TWO YEARS AND CONTINUE TO SUFFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678485January 23, 2015
POWER TRAIN
THE CARS TRANSMISSION SHUTTERS AT ALL DIFFERENT SPEEDS, I FEEL UNSAFE AND THE DEALERSHIP HAS ATTEMPTED REPAIRS THAT EITHER WORK FOR A SHORT PERIOD OR NONE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678279January 22, 2015
POWER TRAIN
EVEN THOUGH THERE WAS NO ACCIDENT, THERE IS A POSSIBILITY TO HAVE ONE SINCE THE TRANSMISSION "SLIP" AND THEN CAR LOOSES POWER, SO THE DRIVER WILL ACCELERATE AND SUDDENLY THE TRANSMISSION ENGAGES AGAIN AND YOUR CAR WILL MAKE A SUDDEN MOVEMENT. THIS CARS ARE EQUIPPED WITH A NOISY TRANSMISSION AND NOW SLIPS. I WISH I CAN RETURN MY CAR. MY FIRST CARS DID NOT REQUIRED ANY MAJOR MAINTENANCE OTHER THAN OIL, OIL FILTER, SPARK PLUGS (WHEN REMEMBERED) BUT NOW CARS REQUIRE ALL TYPES OF 'MAINTENANCE'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677053January 21, 2015
FUEL/PROPULSION SYSTEM
DRIVING AT HIGHWAY SPEEDS AND CAR ACTS AS IF STARVED OF FUEL AND RAPIDLY DECREASES SPEED. THERE WAS NO POWER, BUT VEHICLE WAS ON. THERE HAVE NOW BEEN THREE INCIDENTS WHILE ON FREEWAY AT SPEED THAT THE VEHICLE HAS DONE THIS AND EACH TIME I HAVE HAD TO PULL OFF ONTO SHOULDER (ALMOST GETTING HIT BY TRAFFIC EACH TIME). LUCKILY THE FIRST 2 TIMES I WAS ABLE TO RESTART CAR AND GET OFF FREEWAY BY STAYING ON SHOULDER SINCE CAR COULD NOT REACH FREEWAY SPEEDS. THIS LAST INCIDENT (ON 1/11/15) LEFT ME STRANDED ON FREEWAY BETWEEN AN ON RAMP AND FIRST LANE. THEY DID NOT DO ANYTHING WITH FIRST INCIDENT BECAUSE THEY COULD NOT DUPLICATE PROBLEM. AFTER SECOND INCIDENT FORD REPLACED FUEL PUMP, GASKET AND TANK. AFTER TWO WEEKS AND FOR A THIRD TIME VEHICLE AGAIN "STALLED" ON FREEWAY AT 65-70MPH. CAR IS AGAIN GETTING SAME PARTS REPLACED. ALL THESE INCIDENTS HAVE OCCURRED WITH IN LESS THAN A 6 MONTH PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678151January 21, 2015
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676168January 17, 2015
POWER TRAIN
EVERY SINGLE TIME I DRIVE IN THE CITY AND TAKE OFF THE TRANSMISSION SHUTTERS AND SKIPS. IT SOUNDS LIKE A DUMP TRUCK TAKING OFF. IT FEELS VERY UNSAFE AND LIKES TO DO THINGS ON ITS OWN. A CAR SHOULD NOT HAVE THESE TYPES OF ISSUES AT THAT LOW OF MILES. I HAVE TO MUCH MONEY IN THIS CAR FOR FORD TO SALE A DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673003January 16, 2015
ELECTRICAL SYSTEM, POWER TRAIN
HAD TO BUY TWO NEW FRONT TIRES DUE TO WEAR AT ONLY 24,000. TIRE PERSON SAYS THEY WERE JUST DISCUSSING THIS RASH OF 2013 FORD FOCUS OWNERS WITH THIS SAME PROBLEM. THIS VEHICLE SHAKES, AND VIBRATES EXCESSIVELY UPON ACCELERATION. TAKING OFF SLOWLY IS THE MOST NOTICEABLE. I FIND THAT IF I PUNCH THE ACCELERATOR AT TAKE OFF IT IS MORE POSITIVE WITHOUT TOO MUCH SHAKING AND VIBRATING. NOW IT JUMPS, SHAKES AND VIBRATES INTO GEAR TO CATCH UP. MAKES LOUD RATTLING NOISES WHEN TURNING AND ACCELERATION. BY THE SOUND OF THIS CAR YOU WOULD NEVER GUESS IT WAS A FAIRLY NEW CAR. I AM SO DISAPPOINTED. ALSO HAVING SOME TYPE OF ELECTRICAL/COMPUTER PROBLEM. IF I USE THE AUTO SENSOR LIGHTS THE COMPUTER SCREEN WILL DISPLAY A LARGE INFORMATION ICON AND THE CARS WARNING CHIME IS GOING CONTINUALLY. WILL NOT USE AUTO SENSOR LIGHTS ANYMORE. TOO SCARY. THIS IS ALL HAPPENING WHILE I'M DRIVING. THE SECOND TIME THIS HAPPENED I FREAKED TO DEATH WHILE DRIVING AND TRYING TO FIGURE OUT WHAT IS GOING ON WITH MY CAR AND THIS WARNING CHIME GOING OFF. I EVEN THOUGHT MAYBE ONE OF MY CAR DOORS WAS AJAR AND MY CHILD IS IN THE BACK. VERY DANGEROUS SITUATION. THIS MORNING JANUARY 16. I GO OUT TO UNLOCK MY CAR AND NOTHING, THE CAR WILL NOT UNLOCK. NO FLASH OF LIGHTS. SO I TRY IT SEVERAL MORE TIMES AND FINALLY MY DRIVER DOOR UNLOCKS. I'M THINKING REMOTE BATTERY. I STILL CAN'T UNLOCK OTHER DOORS NOT EVEN FROM THE INSIDE. I PUT THE KEY IN THE IGNITION TO START. NOTHING. NO LIFE. I START TO HEAD IN TO GET KEYS FOR SECOND CAR. I TRY THE REMOTE AGAIN AND NOW THE OTHER DOORS UNLOCK. KEY IN IGNITION AND CAR NOW STARTS. MY CLOCK IS STILL AT 5:39 AM. CAR WILL NOT RECOGNIZE IPOD. CHECK CABLE. TURN CAR OFF AND ON AFTER SEVERAL MORE ATTEMPTS TO GET CAR TO RECOGNIZE IPOD, SUDDENLY STARTS TO WORK. TRY TO FIX MY CLOCK MANY MORE TIMES, STILL GOING BACK TO 5:39AM PULL OUT CAR DUMMY BOOK. NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673023January 16, 2015
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
MY FORD FOCUS SHUDDERS WHEN ACCELERATING AND LURCH FORWARD WITHOUT WARNING WHEN I'M SLOWING DOWN OR ACCELERATING. I HAVE HAD IT REPAIRED ONCE AND NEED TO GO BACK AGAIN. HOW MANY TIMES DO I HAVE TO GO WITHOUT A CAR BECAUSE THE DEALERSHIP ONCE AGAIN HAS MY CAR IN FOR REPAIRS DUE TO A MANUFACTURER TRANSMISSION DEFECT. ALSO, WHAT PREMATURE INTERNAL WEAR IS THIS ALL CAUSING? WILL I NEED TO REPLACE PARTS BEFORE THEY WOULD NORMALLY NEED REPLACING OR FIXING?! I'M WORRIED THE CAR WILL BREAKDOWN OR THERE WILL BE A CRASH WHERE SOMEONE GETS SERIOUSLY HURT. IT HAS BEEN BROUGHT TO MY ATTENTION THAT FORD KNEW ABOUT THE DEFECT AND CONCEALED THE INFORMATION AND THERE ARE NUMEROUS LAW SUITS OUT THERE FOR THIS PARTICULAR ISSUE. I REALLY DON'T FEEL SAFE DRIVING THE CAR ANYMORE. I CAN'T REMEMBER THE SPECIFIC DATE OF THE FIRST INCIDENT BUT I CAN FIND OUT FROM THE DEALERSHIP IF NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672855January 15, 2015
STEERING
WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO THE SERVICE MANAGER AND SEE WHAT THEY SAY ABOUT THIS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672067January 13, 2015
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE DEALER INFORMED THAT IT MIGHT TAKE SIX WEEKS FOR THE PART TO BECOME AVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE CLUTCH WAS SHUTTERING IN FIRST AND SECOND GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/12/15*CN UPDATED 9/15/17*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671287January 9, 2015
STEERING
WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671048January 8, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO SHAKE AND STALLED CONTINUOUSLY AFTER APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE ADAPTIVE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES AND THE CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE TRANSMISSION WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 03/04/15*LJ UPDATED 6/15/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670292January 5, 2015
ENGINE, POWER TRAIN
I HAVE NOTICED THAT MY CAR SHIFTS AWKWARDLY AND MAKES A GRINDING NOISE WHEN SHIFTING INTO SECOND AND SOMETIMES THIRD GEAR. SOMETIMES THE CAR WILL BOG DOWN AND THEN GET A SURGE OF POWER AND LEVEL OFF. SOMETIMES I WILL START GOING AND BETWEEN FIRST AND SECOND GEAR IT WILL BOG AND CAUSE ME TO JERK FORWARD. SOME DAYS IT WON'T DO IT BUT MOST OF THE TIME IT DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670325January 5, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY VEHICLE SHUDDERS BETWEEN FIRST AND SECOND GEARS WHEN ACCELERATING FROM STOPPED OR LOW SPEEDS. IT JOLTS RANDOMLY WHEN DRIVING IN LOWER SPEEDS. THERE ARE SOUNDS OF GRINDING AND RATTLING WHEN COMING OUT OF TURNS/ACCELERATING OUT OF A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668726December 29, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
SINCE THE FOCUS WAS FIRST DROVE THERE HAS BEEN A SHUTTER,A NOISE COMING FROM WHAT WE THIN IS THE TRANSMISSION. WE BOUGHT THIS CAR IN NY AND TOOK IT TO THE DEALERSHIP TWICE AND TOLD US THAT THE CAR NEEDED TO BE DRIVE AND SHOULD STOP THIS AT A 1000 MI. MOVED TO AR TOOK IT TO THE DEALERSHIP THEY SAID IT WAS UNDER RECALL? THAT THE CAR NEEDED TO BE REPROGRAMMED CONCERNING DRIVETRAIN. TOOK IT BACK 2 OTHER TIMES WAS TOLD THE CAR HADN'T BEEN DRIVEN ENOUGH FOR THE PROGRAM TO TAKE EFFECT. NOW THE AUTOMOBILE HAS PROGRESSIVELY GOTTEN WORSE .IT NOW SHUTTER,DECREASES IN POWER,AND CONSIDER DANGEROUS TO DRIVE. TOOK CAR IN AGAIN TO DEALERSHIP.ALSO CONTACTED FORD CORPORATE CUSTOMER SERVICE AND INFORMED OF PROBLEM. CUSTOMER REP GAVE ME A NUMBER FOR MY CASE AND STATED MY ISSUES WILL BE ASSESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus