Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10071369January 15, 2004
SUSPENSION, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
I HAVE NOTHING BUT GRIEF WITH MY 2000 FOCUS. 1) MOST RECENTLY I HAD WAS TRAVELING AT 50 KM/H WHEN MY FRONT RIGHT COIL SPRING DROPPED OUT OF THE FRONT END. I PHONED FORD REPEATEDLY AND EVEN THOUGH I DISCOVERED A PROGRAM COVERING MY THE COIL SPRINGS ON I WAS GIVEN THE RUN AROUND SAYING THAT I WAS OUTSIDE THE PROGRAM RECALL DATE BY A FEW MONTHS EVEN THOUGH THE CAR WAS MADE AT THE WAYNE ASSEMBLY PLANT; WHERE OTHER PROGRAM RECALLS WERE COMING FROM. I ENDED UP IN A FIELD WHEN THE COIL SPRING BROKE, NARROWING MISSING THE CAR NEXT TO ME. I WAS THANKFUL THAT I HAD ESCAPED WITH MY LIFE BUT NOT TO BE COVERED BY FORD WAS A SLAP TO THE FACE. I AM VERY UPSET ABOUT THE WAY THEY HANDLED THIS SITUATION AND I AM DETERMINED TO LET EVERYONE KNOW ABOUT THIS SITUATION. MY ALIGNMENT IS ALSO OUT BECAUSE OF THE ACCIDENT BUT CAN'T AFFORD TO FIX IT RIGHT NOW. 2) FOUR TIMES SINCE I'VE OWNED THE CAR, THE CAR HAS STALLED. TWICE ROUNDING A CORNER GOING ONTO A HIGHWAY AND 2 TWICE ON A STRAIGHT AWAY HIGHWAY. IT ALWAYS HAPPENED WHEN THE GAS GAUGE WAS BELOW 1/8 OF A TANK AND SO I THOUGHT IT WAS MY FAULT BECAUSE I WAS RUNNING OUT OF GAS. OF COURSE I BLAMED MYSELF. BUT FOUR TIMES ? I BEGAN TO BECOME SUSPICIOUS WHEN THE CAR BEGAN CHUGGING UPHILL ON A RECENT LONG DISTANCE TRIP. I BARELY MADE IT TO MY DESTINATION. WHEN I TOOK INTO A FORD DEALERSHIP IN SUDBURY ONTARIO THE SERVICEMAN TOLD ME THAT KNOWS OF THE PROBLEM THOUGH MOST OF THEM CAME IN UNDER WARRANTY. OF COURSE THE PROBLEM AT FIRST ONLY PRESENTED ITSELF WHEN THE TANK WAS NEAR EMPTY AND SO I ALWAYS OR NEARLY ALWAYS MADE SURE TO HAVE AT LEAST HALF A TANK FULL OF GAS WHEN DRIVING. TODAY THE PROBLEM IS PRESENT REGARDLESS OF HOW MUCH GAS IS IN THE CAR. VERY CONVENIENT FOR FORD SEEING AS THOUGH I AM OUTSIDE THE 60,000 KM WARRANTY PLAN. AGAIN I DO NOT FEEL COMFORTABLE DRIVING ON THE HIGHWAYS ANYMORE. I AM HOPING THAT FORD WILL HEAR ME OUT A PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071379January 15, 2004
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, WHEELS, TIRES, SUSPENSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I PURCHASED MY 2000 FORD FOCUS SE FROM MERLIN MOTORS IN SASKATOON. PRODUCTION DATE - MAY 2/2000, STOCK NO. PP24941, R.O. NO. 155631. I BELIEVE THIS CAR WAS PREVIOUSLY OWNED BY SOMEONE IN BRITISH COLUMBIA. HERE IS A CHRONOLOGICAL BREAKDOWN OF REPAIRS. APRIL 17/01 - TOOK CAR IN BECAUSE DRIVER MIRROR VIBRATED BADLY WHEN DRIVING - SO BADLY THAT I COULD NOT LOOK INTO IT, IT WAS SHAKING THAT MUCH. ALSO, THE TRUNK WOULD NOT OPEN FROM THE RELEASE INSIDE THE CAR. PARTS WERE ORDERED AT THIS TIME. VEHICLE KILOMETERS- 32854. JUNE 19/01 - THEY CHECKED FOR DRIVER MIRROR VIBRATING WHEN DRIVING AND REPLACED DRIVER SIDE EXTERIOR MIRROR. THE ALSO CHECKED FOR TRUNK NOT OPENING FROM THE RELEASE INSIDE THE CAR, THEY REPLACED THE TRUNK STOP AND ADJUSTED. VEHICLE KILOMETERS- 35222 JUNE 20/01 - THEY CHECKED FOR POWER STEERING LEAK AND REPLACED STEERING RACK AND SET TOE. VEHICLE KILOMETERS- 37782?? (THIS IS OBVIOUSLY AN ERROR - I KNOW I DID NOT DRIVE 2, 560 KM IN ONE DAY!) I ALSO DID NOT COMPLAIN ABOUT THE POWER STEERING AND DON'T RECALL WHY MY CAR WAS IN THERE AT THE TIME. SEPT 21/01 - THEY REPAIRED RATTLE IN RIGHT FRONT GOING OVER BUMPS, TIGHTENED ALL ASSEMBLE BOLTS IN FRONT END, REMOVED RIGHT CALIPER AND ROTOR, LUBED ALL BUSHING, ADJUSTED FRONT SPLASH SHIELDS, FOUND TIE ROD BOLT LOOSE AND TIGHTENED. THEY ALSO FIXED MOLDING ON WINDOW BELT, WHICH WAS LOOSE AND CHECKED INSIDE REAR VIEW MIRROR AND FOUND IT FLAWED - PART ON ORDER. VEHICLE KILOMETERS- 43170. NOV 3/01 - WE WERE DRIVING IN SASKATOON WHEN ENGINE STARTED TO BOIL. WE KNEW THIS BECAUSE OF STEAM COMING FROM THE HOOD, ALL GAUGES IN THE CAR READ NORMAL! WE TOOK CAR TO MERLIN - THEY COULD FIND NOTHING WRONG WITH THE CAR AFTER THEIR CHECKS, AND TOLD US TO BRING IT BACK IF IT HAPPENED AGAIN! WORK ORDER FOR THIS DATE STATES: CUSTOMER SAW STEAM COMING FROM UNDER HOOD, ANTIFREEZE POOLED ON ENGINE, GAUGE READ NORMAL, STEAM COMING FROM OVERFLOW TANK - FILL WITH A/FREEZE, PRESSURE TEST FOR LEAKS, NO LEAKS FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069203January 15, 2004
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE AT 53,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069224January 15, 2004
FUEL SYSTEM, GASOLINE
CAR STALLS WHEN BELOW HALF A TANK OF GAS. MAKING SHARP RIGHT TURNS CAUSES ENGINE TO STALL. CAR ALSO LURCHES LIKE IT ISN'T GETTING FUEL PROPERLY WHEN GOING UPHILL. FUEL PUMP SYSTEM HAS BEEN REPLACED ONCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069259January 15, 2004
UNKNOWN OR OTHER
I TRIED TO PUT THE KEY IN THE IGNITION. IT WOULD NOT GO IN. I HAD TO HAVE THE CAR TOWED TO MARSHALL FORD IN MAYFIELD HEIGHTS, OHIO FROM CLEVELAND HEIGHTS AT A COST OF $60.00. MARSHALL FORD SAID THE PLACE THE KEY SHOULD GO IN WAS CRACKED. THEY DRILLED OUT THE IGNITION AND INSTALLED A NEW CYLINDER. CLEANED UP CHIPS. AT A COST OF $267.00? I FEEL THIS WAS A DEFINITE DEFECT IN THIS CAR AND AM ASKING FOR YOUR HELP IN HAVING FORD COVER THIS COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069304January 15, 2004
SERVICE BRAKES, HYDRAULIC, SEAT BELTS, POWER TRAIN, UNKNOWN OR OTHER, AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, STRUCTURE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
I BOUGHT THE CAR IN JUNE OF 2000 SINCE THIS TIME THE CAR HAS HAD A NUMBER OF RECALLS ON THE CAR. I FEEL THAT THE PEOPLE THAT BOUGHT THE 2000 MODEL OF THIS CAR SHOULD NOT BE LIABLE TO PAY THE AMOUNT THE CONTACT WAS SIGNED. DUE TO THE FACT THAT AT THE TIME THE CAR WAS BOUGHT, THE PEOPLE THAT BOUGHT THE CAR DIDN'T KNOW THAT MOST OF THE CAR'S LIFE WOULD BE IN THE SHOP BEING FIXED. ALSO FORD KNEW THAT THE FOCUS WAS PRONE TO THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069367January 15, 2004
UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC, SUSPENSION, TIRES
THE BRAKE SYSTEM IS HORRIBLE. THEY MAKE NOISES ALL THE TIME. I HAVE REPLACED THE CYLINDERS AND THE SHOES AND IT STILL DOES NOT SOUND RIGHT. THE SUSPENSION IS BAD AND NEEDS REPLACING, BUT I CAN NOT AFFORD IT. I AM A TEACHER. CRUISE CONTROL HAS GONE BAD, BECAUSE OF A FAULTY WIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069394January 15, 2004
UNKNOWN OR OTHER
THE IGNITION SWITCH FROZE UP. MECHANIC COULD NOT REMOVE THE CYLINDER TO REPLACE. HE HAD TO REPLACE THE STEERING COLUMN. IT WAS 17 DEGREES OUTSIDE AT THE TIME AND HAD TO WAIT 2 HOURS FOR HELP. LUCKILY I HAD A CELL PHONE. KNOCK ON WOOD, I HAVE BEEN VERY SATISFIED THE THE VEHICLE OTHER THAN THIS PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069612January 15, 2004
POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, SUSPENSION
TAKES OFF REAL HARD LIKE IT WANTS TO DIE BUT WON'T, THEN STOPS. WHEN CAR IS RAN FOR A WHILE IT STARTS DOING. WE ARE NOT THE ONLY FOCUS WITH THIS PROBLEM. THERE ARE OTHERS ALONG WITH THEIR REVERSE GOING OUT OR FIRST GEAR. EVERY ONE WHO TAKES IT IN DOESN'T GET IT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069626January 15, 2004
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
I DRIVE A 200O FORD FOCUS LX. I HAVE HAD IT STALL OUT SEVERAL TIMES ON ME UNDER NORMAL DRIVING CONDITIONS. AT FIRST I THOUGHT IT MIGHT BE ME LEAVING IT OUT OF GEAR OR SOMETHING, BUT THEN I READ A ARTICLE IN THE NEWSPAPER STATING THAT FORD FOCUS'S HAVE A PROBLEM WITH THIS. I BROUGHT MY CAR TO THE DEALERSHIP AND HAD THEM LOOK AT IT AND THEY FOUND NOTHING WRONG WITH IT. HAS ANYONE ELSE HAD THIS PORBLEM? I DONT REMEBER WHERE I WAS THE ARTICLE BUT I WISH THAT I DID... I HAVE FOUND SEVERAL RELATED ARTICLES ABOUT FORD CARS WITH THE SAME PROBLEMS, BUT MINE WAS NOT LISTED. I AM TRYING MY BEST TO GET IT FIXED BUT WHEN I TAKE IT IN, THERES NO PROBLEM SO THEY CANT FIX IT! I WILL GO AND DO ANYTHING IN MY POWERS, GOTO LOCAL PAPERS, NEWS STATIONS, ECT... IF I HAVE TO! PLEASE HELP... DO YOU HAVE SIMILAR PROBLEMS? LETS TALK...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069628January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN JANUARY OF THIS YEAR, MY POWER LOCKS STOPED WORKING SO I BROUGHT MY CAR TO THE FORD SHOP WHERE THEY REPLACED THE LATCH ASSEMBLY, HANDLE, CABLE, AND FUSE IN THE BACK DRIVER SIDE DOOR. $350 ALL TOGETHER. THE LOCKS WORKED FINE FOR ABOUT 2 MONTHS WHEN THEY SUDDENLY WENT OUT AGAIN. AT THAT TIME I COULDN'T OPEN THE BACK DOOR AT ALL. NOT EVEN MANUALLY. I LIVED WITH IT FOR A WHILE BUT THEN THE FRONT PASSENGER SIDE DOOR DID THE SAME THING SO WITH ONLY TWO DOORS OPENING, I BROUGHT IT BACK TO THE FORD SHOP. THEY FIXED THE BACK DOOR AGAIN FOR FREE SINCE THE PREVIOUS WORK WAS STILL UNDER WARRANTY. THE FRONT DOOR HOWEVER NEEDED THE SAME AS THE BACK AND THE TRUNK BUTTON ALSO NEEDED TO BE REPLACED. THE QUOTE WAS FOR $475. I COULDN'T AFFORD THAT AT THE TIME AND DECIDED TO WAIT A LITTLE LONGER. IN THE MEANTIME, THE WINDOW ON THE SAME BACK DOOR SUDDENLY FELL INTO THE DOOR AND HAD TO BE HELD UP WITH SOME FOLDED PAPER UNTIL I COULD BRING IT IN. THE QUOTE FOR THE FRONT DOOR AS WELL AS THE WINDOW WAS OVER $700.00! THEY SAID THE REGULATOR BROKE SO THE WINDOW WOULDN'T STAY UP. APPARENTLY THAT IS IN SOME OTHER PART OF THE DOOR BECAUSE THEY SAID IT WAS NOTHING THEY DID EVEN THOUGH THEY HAD TAKEN THAT DOOR APART 2 PREVIOUS TIMES. NEEDLESS TO SAY, I GOT THE FRONT DOOR FIXED AND THE WINDOW IS STILL BEING HELD UP WITH PAPER! I HAVE HAD NOTHING BUT PROBLEMS WITH MY FOCUS AND AM ANXIOUS TO TRADE IT IN. I AM WORRIED HOWEVER, THAT SOMETHING ELSE WILL HAPPEN BEFORE I GET THE CHANCE! THE DEALERSHIP EVEN OFFERED TO LET ME TRADE IN THE CAR WITHOUT FIXING IT- NOT FOR THE PAYOFF AMOUNT- IF I GOT ANOTHER FORD. AT THIS POINT I AM HESSITANT ABOUT PURCHASING ANOTHER CAR FROM FORD. IF ANYONE ELSE IS HAVING SIMILAR PROBLEMS WITH THEIR FORD FOCUS, I ENCOURAGE THEM TO WRITE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069643January 15, 2004
POWER TRAIN, ENGINE AND ENGINE COOLING
I HAVE BEEN HEARING FUNNY CLUNKING NOISES FROM THE MOTOR AT HIGHWAY SPEEDS AND MORE RECENTLY THE ENGINE CUTS OUT WHEN DRIVING, ALMOST LIKE IT SLIPPED OUT OF GEAR. PEOPLE HAVE LOOKED AT IT BUT THEY SAYS ITS FINE, ITS DONE IT 4 TIMES ALREADY AND ITS KIND OF GETTING OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069672January 15, 2004
ENGINE AND ENGINE COOLING
ENGINE STALLS UNDER VARIOUS DRIVING CONDITIONS. FORD ACKNOWLEDGED THEY HAVE REDESIGNED THE CYLINDER HEAD TO CORRECT THE PROBLEM. THE VEHICAL WAS THREE YEARS OLD AS OF SEPTEMBER 30,2002. STALLING STARTED IN OCTOBER OF 2002. REPAIR IS NOT COVERED BY WARRENTEE, EXTENDED WARRENTEE DISALOWED BY THIRD PARTY INSURER WHO CLAIMED IT WAS A FORD PROBLEM. COST OF REPAIR TO FIX THE PROBLEM +$2,000. ALTERNATE PROCEDURE INVOLVES CHEMICAL CLEANING, RECOMMENDED BY DEALER WITHOUT GUARENTEE OR WARRENTEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069676January 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, WHEELS, POWER TRAIN, SEAT BELTS, SUSPENSION, TIRES
MY COMPLAINT IS ALL THE PROBLEMS WE HAVE HAD WITH THE FOCUS. WE HAVE HAD NUMEROUS RECALLS AND WORK DONE FROM THE DRIVERS SEAT COLLAPSING, WIRING HARNESS REPLACED, BEARINGS IN FRONT, AND REAR, BRAKE ASSEMBLY, SWAY BAR, AND HAVE HAD TO REPLACE 3 SETS OF TIRES, AND LINE UP 3 TIMES BECAUSE THEY WILL NOT MAKE GOOD AND THE CAR EATS TIRES. NOW WE HAVE 52,000 MILES ON THE CAR, AND A PIN HAS COME LOOSE AND GONE THROUGH THE TRANSMISSION, AND CASE. ALTOUGH THE DEALER HAS BEEN VERY GOOD, WE BOUGHT A NEW CAR SO WE WOULD NOT HAVE THIS HASSLE, AND THAT IS ALL WE HAVE HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069680January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, SEAT BELTS
CAR HAS HAD THE BRAKES SERVICED A TOTAL OF FIVE TIMES AND THE CAR IS STALLING DURING ACCELERATION. THIS CAR HAS BEEN IN SHOPS FOR SEVERAL RECALLS AS WELL AS TWICE FOR IGNITION LOCK FAILURE. ONE OF OUR CHILDREN WAS TRAPPED IN REAR SEAT BY DEFECTIVE SEAT BELT & HAD TO BE CUT OUT WITH A KNIFE. CAR STALLS AFTER IT WARMS UP. DEALER SAYS IT'S FUEL PUMP BUT IF THAT WERE SO, WOULDN'T IT STALL WAARM OR COLD. I SPOKE TO AN EMPLOYEE AT ANOTHER DEALER WHO SAID FORD WAS FINDING PROBLEMS WITH SENSOR CONNECTED WITH COOLING SYSTEM. WHO DO I BELIEVE? THEY WANT TO CHARGE US $700 TO REPLACE FUEL PUMP THAT PROBABLY WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069693January 15, 2004
STEERING, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
HAVE HAD NOTHING BUT TROUBLE WITH MY FOCUS THE BRAKES WORE DOWN WHILE I WAS ON VACATION AND I WAS STUCK DRIVING FOR A BIT ON METAL TO METAL....WHICH RUINED MY ROTOR.....THEN THE BATTERY AFTER ALMOST 3YRS. HAS CAUSED MY CAR TO NOT WANT TO START TWICE......EACH TIME I HAVE HAD TO CLEAN OFF THE BUILT UP ACID ON THE BATTERY SO THAT A CLEAN CONNECTION CAN BE MADE.....THE PAINT KEEPS ON CHIPPING, MY ANTEENA HAS BECOME FRAYED, JUST RECENTLY MY CAR'S STEERING WHEEL LOCKED UP ON ME AND THE KEY WOULDN'T TURN IN THE IGNITION......IT IS IN THE SHOP AS I WRITE THIS.....AND FROM WHAT I HAVE HEARD I AM NOT THE FIRST PERSON TO HAVE HAD A PROBLEM WITH THE CYLINDER.......THE CAR SEEMS TO BE SLUGISH WHEN ON THE INERSTATE.......THE FOCUS IS A DANGEROUS CAR AND FORD CO. NEEDS TO DO SOMETHING ABOUT IT..... JEREMY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069728January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
AIR HAS NOT WORKED PROPERLY FROM PURCHASING THE CAR NEW. I PURCHASED THE CAR IN WA STATE AND HAVE MOVED TO OHIO. I AM NOW TOLD THAT EVEN THOUGH THE PROBLEMS STARTED PRIOR TO THE WARRANTY EXPIRING, SINCE I BOUGHT THE CAR FROM ANOTHER DEALER, I WILL HAVE TO PAY FOR ANY FUTURE PROLEMS MYSELF. FUEL, FORD KNOW THIS IS A PROBLEM, AND REFUSES TO TELL ME IF THE NEW FUEL PUMP I HAD THEM PUT IN IS AN OLD PUMP OR A NEW ONE WITHOUT THE PROBLEMS. OTHER, EXHAUST LEAK, I WAS TOLD I HAD AN EXHAUST LEAK, BUT THE ENGINE STILL SOUNDS VERY KNOCKY. I AM 4TH GENERATION FORD, MY SISTER WAS ALSO AND NOW BUYS ANYTHING BUT FORD, THIS WILL ALSO BE MY LAST FORD, BUT ANY CASH BACK WOULD BE GREAT AFTER BUYING THE MOST EXPENSIVE PIECE OF JUNK I HAVE EVER HAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069756January 15, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
CURRENT MALFUNCTION IS HESITATION AND ENGINE STALL AND BRAKE FAILURE. MY CAR IS ALMOST 2 YEARS OLD AND WITHIN THAT TIME PERIOD I HAVE EXPERIENCED THE FOLLOWING MALFUNCTIONS: WINDSHIELD WIPER, AIR CONDITION, ELECTRIC WINDOW, BRAKES, STRUTS, RUSTED ROTOR, IGNITION SWITCH, ELECTRICAL SHORTS(FLASHING DASH), ENGINE HESITATION/STALL, BLOWN FUSES WHERE CAR WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069783January 15, 2004
UNKNOWN OR OTHER, WHEELS
THE IGNITION SWITCH BROKE. THE KEY WOULD ONLY GO IN HALF WAY. THIS HAPPENED ALL OF A SUDDEN, NO WARNING. WE DROVE THE CAR TO MY WIFES APARTMENT AT SCHOOL TO CHANGE FOR OUR DAUGHTERS PRE-GRADUATION DINNER AND WHEN WE WENT BACK OUT TO LEAVE THE KEY WOULD NOT GO INTO THE IGNITION. THIS WAS ON A FRIDAY NIGHT AND GRADUATION WAS THE NEXT DAY AT 10:30. WE CONTACTED THE LOCAL MARQUETTE, FORD DEALER CROWN MOTORS AND THEY HAD TO TOW THE CAR IN. THE CAR WAS LOCKED IN PARK AND THE STEERING WHEEL WAS LOCKED. WE WERE NOT THERE WHEN THEY TOWED IT AWAY BUT MY WIFE WAS STUCK IN MARQUETTE UNTIL THE FOLLOWING THURSDAY WAITING TO GET THE IGNITION REPLACED. THE DEALER SAID THEY HAD TO DRILL OUT THE OLD SWITCH TO REMOVE IT. THE NEW SWITCH WAS CODED TO OUR OLD KEY SO THAT WAS GOOD AND THE CROWN FORD DEALER WAS VERY NICE AND ACCOMODATING TO MY WIFE. WE WERE TOLD WHEN WE BOUGHT THE CAR FROM BESSEMER AUTO THAT THIS WAS A "PROGRAM CAR" BUT FOUND OUT THROUGH THE INTERNET THAT IT WAS A RENTAL CAR. I DON\\'T THINK A RENTAL CAR IS THE SAME AS A PROGRAM CAR. I AM 67 YEARS OLD AND HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HAD AN IGNITION SWITCH BREAK TO THE POINT THE KEY WOULD NOT GO IN. AT 37000 MILES NOT GOOD DEPENDABILITY. MY JEEP HAS 143,000 AND THE IGNITION WORKS FINE AND I STOP AND START A LOT. I AM ALMOST AFRAID TO KNOW ANY MORE ABOUT THE FOCUS PROBLEMS. MY WIFE REALLY LOVES THIS CAR BUT IS NOW VERY UNSURE OF ITS DEPENDABILITY. SHE DRIVES HOME FROM SCHOOL AT NIGHT SOMETIMES AND STOPS AT A VERY REMOTE STATION FOR A BREAK AND TEA. HAD THIS HAPPENED THERE SHE WOULD HAVE BEEN IN A REAL FIX SINCE THE CLOSEST DEALER EITHER WAY IS 80 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069785January 15, 2004
SERVICE BRAKES, HYDRAULIC, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, STRUCTURE, ENGINE AND ENGINE COOLING
MY 2000 FORD FOCUS HAS HAD PROBLEMS STARTING 2 MONTHS AFTER I PURCHASED IT. IT'S BEEN IN 6 TIMES FOR EXCESSIVE BRAKE NOISE AND OR SQUEALING. THE DOOR HINGES WERE SQUEEKING AND HAD TO BE REPLACED DUE TO MISALIGNMENT..IT TOOK 5 TIMES TO DETERMINE THIS. WEATHER STRIP MOLDING HAS BEEN REPLACED DUE TO FALLING APART AROUND THE HEADLIGHTS. THE CD PLAYER/STEREO WAS REPLACED WITH A NEW FACTORY MODEL WHEN CD PLAYER WOULD NOT WORK PROPERLY. THE "NEW" MODEL WAS REPLACED YET AGAIN DUE TO CODING SEEN AND NO NUMBERS IN THE WINDOW DIGITAL AREA. THE FUEL PUMP WAS REPLACED AFTER STALLING MORE THAN 50 MILES FROM HOME...STILL DOES NOT RUN UP TO PERFORMANCE. FUEL AREA REWORKED AGAIN. WOULD NOT START DUE TO BATTERY CABLE. FORD NEEDS TO DISCONTINUE THIS MODEL UNTIL THEY CAN FIX THE PROBLEMS IT HAS WITH IT. THEY ALSO NEED TO GET ALL FOCUS MODELS OFF THE ROAD, THEY ARE SAFETY HAZZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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