Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11022751September 11, 2017
ELECTRICAL SYSTEM, STEERING
THE ELECTRICAL POWER STEERING MALFUNCTION LIGHT WILL ILLUMINATE, WHEN THIS HAPPENS THIS IS A SUDDEN COMPLETE LOSS OF POWER STEERING MAKING IT IMPOSSIBLE TO STEER VEHICLE. THIS OCCURRED WHEN THE VEHICLE WAS IN PARK STATIONARY AND ALSO WHILE IN DRIVE MOVING. IT OCCASIONALLY WOULD HAPPEN. AFTER THE THIRD OR FOURTH TIME, THE MALFUNCTION LIGHT REMAINED ILLUMINATED AND POWER STEERING LOSS REMAINED DESPITE TRY TO RESTART CAR, THIS FINAL TIME IT DID NOT SHUT OFF PROBLEM. TOOK VEHICLE INTO FORD WHERE I HAD TO PAY FOR A COMPLETE NEW STEERING RACK AND CBM. COST $2,000 AT FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022427September 9, 2017
STEERING
WHILE DRIVING ON THE HIGHWAY ON 9/8/2017, MY POWER STEERING GAVE OUT, NO WARNING AND EXTREMELY DANGEROUS. MY STEERING WHEEL BECAME EXTREMELY HARD AND IT MADE IT EXTREMELY DIFFICULT TO CONTROL THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022441September 9, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA INFLATORS: THIS VEHICLE IN THE "DRIVE GEAR" LUNGES WHEN GAS IS PRESSED AND QUICKLY TAKES OFF AT THE SLIGHTEST PRESS OF GAS MAKING FOR A DANGEROUS TAKE OFF FROM STOP LIGHTS AND TRAFFIC SIGNS WHILE ON MAJOR ROADWAYS. THIS VEHICLE WHEN PLACED IN THE "PARK GEAR" JERKS WHEN PLACED IN PARK AND FEELS AS IF IT WILL ROLL BACKWARDS WHILE IN PARKING LOTS OR HOME DRIVEWAY. THE VEHICLE HAS BEEN REPORTED MULTIPLE TIMES TO FORD DEALER FOR ASSESSMENT AND/OR REPAIR AS "SHAKING" AND "SHIMMIES" WHILE DRIVING, TO PREVENT THIS FEELING, THE EMERGENCY BRAKE IS USED OFTEN. ONCE, THE VEHICLE ACTUALLY ROLLED BACKWARDS IN THE THE "DRIVE" GEAR BUT WAS IDENTIFIED AS A DEFECT AND REPAIRED BY A FORD DEALER. WHEN PLACED IN "DRIVE" AT THAT TIME IT WAS SHOWING ON THE DASH AS IN "PARK". THIS TOO WAS CORRECTED BY FORD DEALER BY REPLACING TCM. ALTHOUGH REPAIRS HAVE BEEN MADE TO THIS VEHICLE SINCE PURCHASE, IT CONTINUES TO OFTEN SHAKE AND SHIMMY APPEARING TO CONTINUE TO HAVE ISSUES. AS OWNER, I WAS NOT NOTIFIED OF THE LATEST RECALL PART PRIOR TO MY WARRANTY EXPIRING WHICH MAY HAVE FURTHER RESOLVED SOME OF THE LINGERING ISSUES. TCM HAS BEEN REPLACED, THE CLUTCH REPLACED MORE THAN ONCE,OR TCM REPROGRAMMED DURING MULTIPLE VISITS TO THE FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022297September 8, 2017
STEERING
I STARTED MY CAR IN THE DRIVEWAY AND I WAS ALERTED TO THE MESSAGE "STEERING ASSIST FAULT, SERVICE REQUIRED" AND I WAS UNABLE TO STEER MY CAR OUT OF THE DRIVEWAY, IT WAS VERY HARD TO MOVE THE STEERING WHEEL, TOTALLY UNSAFE TO DRIVE. MY CAR IS OUT OF WARRANTY NOW. I'LL HAVE TO PAY A HEFTY $1000-$2000 FOR THIS REPAIR. FORD SHOULD DEFINITELY RECALL THE STEERING ISSUE IN THE FORD FOCUS AS THERE HAS BEEN HUNDREDS OF COMPLAINTS. IT IS SO UNFAIR TO HAVE CUSTOMERS PAY THIS OUT OF POCKET WHEN CLEARLY IT IS A MANUFACTURING DEFECT AND NOT AT ALL CAUSED BY THE ACTIONS OF THE DRIVER. MY 2012 FORD FOCUS HAS GIVEN ME PROBLEM AFTER PROBLEM IN THE 2 YEARS I HAVE HAD IT. SO FRUSTRATED AND UNHAPPY WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022332September 8, 2017
STEERING
MY COMPLAINT INVOLVES THE POWER STEERING GEAR THAT NEEDED TO BE REPLACED IN MY 2012 FORD FOCUS. THE POWER STEERING WOULD FAIL WHILE PARKED AND DRIVING WHICH PUT ME INTO A COUPLE VERY DANGEROUS SITUATIONS WHILE DRIVING. I AM REQUESTING A RECALL BY FORD OF THE POWER STEERING GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022232September 7, 2017
STEERING
THE POWER STEERING JUST QUITS WORKING AND THE STEERING WHEEL LOCKS UP WHILE DRIVE. WE HAD TO PARK THE VEHICLE BECAUSE IT JUST ISN'T SAFE TO DRIVE, WE ARE EITHER GOING TO GET INTO A HEAD ON COLLISION OR DRIVE OFF THE ROAD IF WE DRIVE IT LIKE THIS. THERE IS NO CHECK ENGINE LIGHT, AND FORD WON'T FIX IT SINCE IT IS PAST WARRANTY, WE ONLY HAVE 45,000 MILE ON THIS CAR, IT SHOULD BE SAFER THAN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021708September 6, 2017
POWER TRAIN
ENGINE STARTED GROWLING AND BECAME VERY SLUGGISH. AT STOP LIGHTS OR EVEN IN TRAFFIC, THE ENGINE WOULD SHUT OFF CAUSING FOR A DANGEROUS SITUATION. HAD VEHICLE REPAIRED IN APRIL AND NOW THE SAME TROUBLES ARE STARTING TO APPEAR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021701September 6, 2017
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT WILL NOT TURN OFF, THE DOOR SENSORS KEEP RINGING, AND THE TRANSMISSION DOES NOT SHIFT PROPERLY AMD ROOLS BACKWARDS WHEN I APPLY THE BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021412September 5, 2017
SEAT BELTS, UNKNOWN OR OTHER
TAKATA RECALL WHILE DRIVING MY SEAT BELTS LOCK SO TIGHT I HAVE TO UNBUCKLE THEM BECAUSE THEY WON'T COME LOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021437September 5, 2017
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF, WAITED TEN SECONDS, RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO MAC HEIK FORD LINCOLN (LOCATED AT 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628, (512) 930-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12222912. THE APPROXIMATE FAILURE MILEAGE WAS 12,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021441September 5, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WHILE DRIVING 65 MPH AND WOULD NOT SHUT. THE PASSENGER DOOR WARNING INDICATOR ILLUMINATED. THE CONTACT WRAPPED THE SEAT BELT AROUND THE DOOR TO KEEP IT SHUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 46,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021605September 5, 2017
STEERING
WHILST IN MOTION AND ON A CITY STREET, I COULD NO LONGER CONTROL THE STEERING WHEEL OF MY VEHICLE. IT RESISTED MY CONTROL LIKE IT HAD A MIND OF ITS OWN, AND I HAD TO USE EXTREME FORCE TO GET IT TO TURN WHERE I WANTED IT TO AND PULL OVER. SEEMED TO DRIFT EVEN WHEN GOING STRAIGHT. WARNING LIGHT THEN APPEARED ON SCREEN THAT SAID SOMETHING LIKE "STEERING ASSIST MALFUNCTION". THIS MALFUNCTION CAN OCCUR AT ANY MOMENT, AND NOTHING IN PARTICULAR SEEMED TO TRIGGER IT. UPON FURTHER RESEARCH, IT SEEMS THIS IS A PROBLEM MANY PEOPLE HAVE HAD WITH POWER STEERING AND HAS PUT MANY IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021021September 1, 2017
UNKNOWN OR OTHER
TRANSMISSION MALFUNCTION CAR STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020736August 31, 2017
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION SHUTTERS, AND DRIVER DOOR OPENS UP WHILE DRIVING.17 YEAR OLD SON DRIVES THIS CAR WORRIED ABOUT HIS SAFETY. SCREEN SHOT THIS DOCUMENT! !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020968August 31, 2017
STEERING
DRIVING DOWN MY PARKING GARAGE AT WORK WHEN POWER STEERING WENT OUT SUDDENLY CAUSING ME TO STRUGGLE TO CONTROL THE VEHICLE. NEARLY HIT 3 DIFFERENT CARS ATTEMPTING TO PULL INTO A SAFE PLACE TO STOP. HAD TO GET TOWED TO FORD DEALERSHIP AS IT WAS NOT WORKING. KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020590August 30, 2017
SEAT BELTS
DRIVERS SEAT BELT MALFUNCTION, BELT DOES NOT LATCH. CAR WAS PARKED WHEN THIS OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020651August 30, 2017
UNKNOWN OR OTHER
DRIVING CAR-- AND DOOR SPRUNG OPEN-- WILL NOT CLOSE. I RECEIVED NOTICE THIS WAS A RECALL BUT SHOP STATES THEY DID NOT HAVE PART AND DID NOT KNOW WHEN IT WOULD COME IN, I AM STILL WAITING, AND SINCE THE DOOR HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020654August 30, 2017
STEERING
LOSE POWER STEERING SUDDENLY AND WITHOUT WARNING WHILE IN MOTION, CAUSING INCREASED EFFORT NEEDED FOR STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020708August 30, 2017
POWER TRAIN, STEERING
POWER STEERING ASSIST FAULT CAME ON RIGHT AFTER STARTING VEHICLE. WAS UNABLE TO MOVE THE STEERING WHEEL. KEPT SHUTTING CAR DOWN AND RESTARTING BUT TO NO AVAIL. THE PREVIOUS DAY WHILE ON THE FREEWAY IN COMMUTER TRAFFIC DAY THE ONGOING TRANSMISSION PROBLEM THAT 2 DIFFERENT LOCAL FORD SERVICE CENTERS WORKED ON 3 SEPARATE OCCASIONS. THE 1ST TIME I WAS TOLD THEY REPLACED THE TRANSMISSION. THE FOLLOWING TIMES THEY REPLACE A COMPETENT AND RE-PROGRAMED IT. AS SOON AS I LEFT THE SERVICE CENTER I COULD TELL NOTHING WAS DONE. I CALLED THE SERVICE REP BACK AND HE SAID IT WAS "ADAPTIVE" AND I NEEDED TO ALLOW IT TIME TO ADAPT. I WAS TOLD I HAD A CRACKED MOTOR MOUNT. I TOLD HIM IT HAD TO BE CAUSED BY THE VIOLENT JERKING OF THE TRANSMISSION WHEN ACCELERATING REGARDLESS OF THE CIRCUMSTANCES. IN STOP AND GO CITY TRAFFIC I HAVE BEEN CLOSE SEVERAL TIMES TO BEING REAR ENDED BECAUSE OF ITS JERKING /HESITATION/ACCELERATION. TOW TRUCK DRIVER COULD NOT MOVE THE WHEEL. VEHICLE FINALLY TOWED TO LOCAL DEALER. MY EXTENDED WARRANTY HAS BEEN COVERING THE TRANSMISSION REPAIRS BUT WAS TOLD THE SAFETY PROBLEM ON THE STEERING WAS NOT COVERED UNDER THE WARRANTY. I'M TOLD TO FORK OVER 2K + TO FIX THE STEERING BEFORE THEY WOULD ATTEMPT SERVICING THE TRANSMISSION. FORD KNOWS THEY HAVE PROBLEMS WITH STEERING AND TRANSMISSION BUT FAIL TO CORRECT THEM. THE STEERING HAS BEEN DOCUMENTED ABOUT GOING OUT ON DRIVERS AT HIGH RATE OF SPEEDS ON THE FREEWAY. FORD IS INTENTIONALLY RISKING THE LIVES OF FOCUS OWNERS AND PASSENGERS. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO CORRECT NOW BY IMMEDIATE RECALL. IT'S OBVIOUS THEY GAVE NO IDEA HOW TO CORRECT THE TRANSMISSION PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019991August 27, 2017
ENGINE
YESTERDAY MY CAR WAS FINE ON MY WAY TO WORK I GO TO LEAVE WORK LIGHT COMES ON SAYS TRANSMISSION FAILURE SERVICE IMMEDIATELY.THE CAR BEGAN TO SHIFT OUT OF GEARS AND RUNNING RPMS UP NEVER HAD ANY TROUBLE WITH THAT UNTIL YESTERDAY.YOU CAN DRIVE MINE AS MANUAL OR AUTOMATIC I TRIED TO SWITCH OVER TO MANUAL WOULD NOT CHANGE GEARS AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus