Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10056769February 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED. KEY WOULD ONLY ADVANCE HALFWAY. FINALLY ABLE TO INSERT KEY, BUT COULD NOT TURN TO UNLOCK STEERING COLUMN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057662February 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 20-25 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE ENGINE. VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED IT WAS AN ENGINE PROBLEM. BUT, THERE WAS NO RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057565February 5, 2004
FUEL SYSTEM, GASOLINE
THE DEALER CHARGED THE CONSUMER $80.00 FOR A DIAGNOSTIC TEST BEFORE THEY WOULD PERFORM THE RECALL. RECALL 03V482000 RELATED TO FUEL FILTER CONTAMINATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056587February 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WOULD NOT TURN AFTER PULLING IT OUT OF IGNITION. IT WAS BELOW ZERO THAT DAY. IT WAS NIGHT TIME AND I WAS STRANDED SEVERAL MILES FROM MY HOME. I CALLED HOME TO HAVE THE SPARE SENT ALONG WITH A RIDE AND THE SPARE WOULD NOT WORK EITHER. I HAD TO LEAVE MY CAR WHERE IT WAS FOR 2 DAYS UNTIL I COULD PAY A LOCKSMITH TO PUT IN A NEW IGNITION SWITCH (KEYED AND INSTALLED). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057590February 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE OWNER COULD NOT UNLOCK THE FRONT PASSENGER SIDE OR REAR DRIVER SIDE DOORS FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE DEALER WAS NOTIFIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056603February 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056604February 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE AND ROTOR REPLACEMENT AT 25,000 MILE SERVICE, NO WARRANTY COVERAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056520February 4, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. I TRIED SEVERAL TIMES AND IT WOULD NOT TURN. I READ ON A FORD FOCUS FORUM ONLINE THAT SEVERAL OTHER FOCUS OWNERS HAVE EXPERIENCED THIS SAME PROBLEM AND ONE TOW TRUCK DRIVER HIT THE KEY IN THE IGNITION TO GET IT STARTED. I HAD TO RESULT TO DOING THE SAME AND IT WORKED. THE OTHER PROBLEM NOW IS THAT MY KEY IS NOW STUCK IN THE IGNITION AND WILL NOT COME OUT. THE DEALER WANTS TO CHARGE $380+ AND THIS IS OUTRAGEOUS! THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS IGNITION LOCK PROBLEM. MY CONCERN IS THAT THIS PROBLEM COULD HAVE HAPPENED ANYWHERE. THANK GOODNESS IT HAPPENED AT HOME CLOSE TO INTERNET RESOURCES. OTHERWISE, I WOULD HAVE BEEN STRANDED SOMEWHERE WITH 3 YOUNG CHILDREN AND NO MEANS OF STARTING MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056541February 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PLACED MY KEY IN THE IGNITION AND IT WOULD NOT TURN TO THE START POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057360February 2, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH, HOWEVER THE VEHICLES FRONTAL AIR BAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10057905January 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER REQUESTED A REFUND FOR A REPLACEMENT OF THE FUEL PUMP. *LA WHILE DRIVING, THE VEHICLE DIED AND THE BATTERY, ENGINE, AND OIL LIGHT WAS PRESENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056067January 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DEPRESSING THE BRAKE PEDAL CONSUMER HEARD A GRINDING NOISE, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. CONSUMER TOOK VEHICLE TO THE DEALER TO BE INSPECTED, AND MECHANIC DETERMINED THAT FRONT ROTORS WERE WEARING OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056124January 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055192January 29, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AFTER RECEIVING A RECALL NOTICE ON MY 2000 FORD FOCUS, I TOOK THE CAR TO MY LOCAL DEALERSHIP (UNIVERSITY FORD) TO HAVE SERVICE DONE, AND ALSO TO INQUIRE ABOUT HAVING THE FUEL PUMP REPLACED. I TOLD THE DEALERSHIP THAT ON MORE THAN ONE OCCASION MY CAR HAS DEMONSTRATED THE SYMPTOMS INDICATED IN THE LETTER I RECEIVED FROM FORD, AND THAT I WOULD LIKE TO SCHEDULE A TIME TO HAVE THIS PART REPLACED. UPON SPEAKING WITH THE SERVICE ADVISOR I WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE SYMPTOMS OF THE RECALL, AND THEREFORE THEY WOULD NOT REPLACE THE FUEL PUMP. AFTER PLAYING PHONE TAG WITH THE SERVICE MANAGER FOR ABOUT A WEEK, I FINALLY SPOKE WITH HIM TONIGHT, AND WAS TOLD THE SAME THING, THAT THEY WOULD NOT REPLACE THE FUEL PUMP WITHOUT BEING ABLE TO VALIDATE MY CLAIM, EVEN THOUGH I HAD ALREADY SPOKEN WITH FORD MOTOR COMPANY'S CUSTOMER RELATIONSHIP CENTER, WHERE I WAS TOLD THAT THIS SERVICE SHOULD BE DONE WITHOUT ANY FURTHER DIAGNOSTICS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055201January 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON AN EXTREMELY COLD DAY I WAS UNABLE TO TURN THE KEY IN THE IGNITION OF MY 2000 FORD FOCUS ZTS. I HAD TO CONTACT ROADSIDE ASSISTANCE AND WAIT FOR A TOW TRUCK TO BRING MY VEHICLE TO THE DEALER. THE DEALER IN TURN REPLACED THE FAULTY IGNITION LOCK CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055057January 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE "SECURIKEY" IGNITION CYLINDER IS SUBJECT TO REPEATED FAILURES. INITIALLY THE IGNITION WILL NOT TURN UNTIL THE STEERING WHEEL IS "WIGGLED." THEN AFTER A TIME, THE UNIT FAILS COMPLETELY. THIS DOES POSE A PROBLEM WHEN ATTEMPTING TO RESTART THE VEHICLE AFTER A "PANIC STOP," WHERE THE ENGINE STALL/STOPS. ESPECIALLY UN-NERVING IN TRAFFICE. 1ST FAILURE 9/30/2001 AT 18,990 MILES. LOCK CYLINDER WAS REPLACED. 2ND COMPLETE FAILURE 1/9/2004 AT 49,400 MILES. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME PROBLEMS AND I AM RETURNING IT TO THE FORD SERVICE SHOP FOR ANOTHER REPAIR. THE MANAGER OF THE SAME SHOP STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL YEAR, 2000 FORD FOCUS, BUT THAT ONE REPLACEMENT USUALLY FIXES THE PROBLEM. I SUSPECT THERE ARE NO RETURN VISITS SINCE THE PRUDENT CONSUMER WOULD PROBABLY DUMP THE VEHICLE IN FAVOR OF A MORE RELIABLE AUTO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055070January 28, 2004
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I BOUGHT MY FOCUS IN 2000. SINCE THEN I HAVE SUFFERED 2 BLOWOUTS THAT NEITHER FORD OR FIRESTONE WOULD FIX. I'VE HAD BRAKE PADS REPLACED ONCE AND NOW HAVE TO HAVE BRAKEPADS AND ROTOR REPLACED. SOMETIMES THE KEY WON'T TURN THE IGNITION. AND OF COURSE THIS MORNING (ONE OF THE COLDEST DAYS WE'VE HAD) SOMETHING HAS GONE WRONG WITH THE HEATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055081January 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK HAS BROKEN TWICE, STRANDING ME AND REQUIRING A TOW TO THE DEALER AND OVER $300 IN REPAIR COSTS.A SEARCH OF THE WEB SHOWS THAT THIS IS A VERY COMMON FAILURE ON 2000 AND 2001 FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057272January 27, 2004
SEAT BELTS, POWER TRAIN, ELECTRICAL SYSTEM, STRUCTURE, VISIBILITY:REARVIEW MIRRORS/DEVICES, STEERING
THE CONSUMER EXPERIENCED TWO DEFECTS WITH HER VEHICLE. *PH THE BACK PASSENGER SEAT BELT WAS PLACED IN BACKWARDS PER MANUFACTURER, THE VOLUME ON THE RADIO INCREASED AND DECREASED WITHOUT CONTROL, THE GEAR STICK SLID OFF THE POST, THE VEHICLE STALLED WHEN GOING TO A COMPLETE STOP, THE POWER KNOB TO THE RADIO WOULD BECOME STICKY WHENEVER THE SUN WAS PRESENT, THE TRUNK WOULD NOT OPEN, THE IGNITION SWITCH JAMMED TWICE, THE REAR VIEW MIRROR WAS STUCK IN THE OPEN POSITION, AND THE STEERING WHEEL ADJUSTER DID NOT EXIST. THE CONSUMER REQUESTED COMPENSATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054971January 27, 2004
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT BROKE DUE TO DEFECTIVE BELT TENSIONER BEARING, CAUSING ENGINE TO STOP, VEHICLE HAD TO BE TOWED AND TIMING BELT AND BELT TENSIONER ASSEMBLY WERE REPLACED. INCIDENT OCCURRED AT 39,324 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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